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SLS Cancun

5.0 star property

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Photo gallery for SLS Cancun

Exterior
Deluxe Room, 1 King Bed, Oceanfront | Premium bedding, minibar, in-room safe, desk
Superior Room, 1 King Bed, Ocean View | View from room
Premier Suite, 1 Bedroom, Oceanfront | View from room
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • On private beach
  • Pet friendly
  • Breakfast available

Explore the area

Map
Novo Cancún Torre 1 Mz 27 Lt 1 02, UC 20 UP P Secc C Av Bonampak ZH, Cancun, QROO, 77500
  • Puerto Cancun Marina Town Center
    ‪10 min walk‬
  • Puerto Cancun Golf Course
    ‪5 min drive‬
  • Las Perlas Beach
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Superior Double Room, 2 Double Beds

  • 592 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Oceanfront

Deluxe Suite, 1 Bedroom, Oceanfront | Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom, Oceanfront

  • 710 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Ocean View

  • 603 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Oceanfront

Premier Suite, 1 Bedroom, Oceanfront | Premium bedding, minibar, in-room safe, desk

Premier Suite, 1 Bedroom, Oceanfront

  • 829 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 645 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Oceanfront

Deluxe Room, 1 King Bed, Oceanfront | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Oceanfront

  • 549 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Oceanfront

Deluxe Suite, 1 Bedroom, Oceanfront | Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom, Oceanfront

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

SLS Playa Mujeres – ALL Inclusive Collection

  • On private beach
  • Pool
  • All inclusive
  • Spa
4.5 out of 5, Wonderful, (176)
The price is $991
per night
$1,203 total
includes taxes & fees
Mar 7 - Mar 8
SLS Playa Mujeres – ALL Inclusive Collection

About this property

SLS Cancun

5-star hotel in Zona Hotelera
Spend the day relaxing on SLS Cancun's private white sand beach or pampering yourself at the hotel's full-service spa. Housekeeping is available on request.
SLS Cancun offers 45 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Cancun hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a private beach, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Lie back and work on your tan with relaxing beach amenities like free beach club on site and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at SLS Cancun like an outdoor pool and a fitness center.

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar, a poolside bar, and a bar/lounge. Wireless Internet access is complimentary. Parking is available onsite for a surcharge.

SLS Cancun is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Leynia - Onsite restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (surcharge)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: MXN 550 for adults and MXN 550 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Leynia

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Free beach club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Beach towels
  • Beach umbrellas
  • On a private beach
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 2000 per pet, per stay
Welcoming dogs only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 550 for adults and MXN 550 for children
  • Pet fee: MXN 2000 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SLS Cancun Hotel
SLS Cancun Cancun
SLS Cancun Hotel Spa
SLS Cancun Hotel Cancun
SLS Cancun (Opening November 2020)

SLS Cancun Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 181 out of 279 reviews
Rating 8 - Good. 48 out of 279 reviews
Rating 6 - Okay. 23 out of 279 reviews
Rating 4 - Poor. 10 out of 279 reviews
Rating 2 - Terrible. 17 out of 279 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adiba

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2024

8/10 Good

ALEIDA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed a night . Room was nice and surrounding areas were nice as well. The beach is not actually one. If the beach experience is important for you do not chose this hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Agustin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Entrance to the whole SLS development property doesn't feel friendly.. they search you as if you were not invited...
Stayed 3 nights in Nov 2024

6/10 Okay

Victor Hay

NICE VIEW
Stayed 2 nights in Sep 2024

10/10 Excellent

Ernesto Paul

Stayed 1 night in Oct 2024

10/10 Excellent

nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Joselyn Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Safe and staff was showed great hospitality. Will return. Clean & excellent overall.
Stayed 2 nights in Oct 2024

10/10 Excellent

Slobodan

Stayed 1 night in Oct 2024

10/10 Excellent

maxim

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024

10/10 Excellent

Lindsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Small language barrier but great hospitality.
Stayed 3 nights in Sep 2024

8/10 Good

Carlos

Stayed 1 night in Sep 2024

2/10 Terrible

Ming

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The beach and pool is extremely dirty and horrible.
Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia, Las Vegas

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
s
Stayed 3 nights in Sep 2024

10/10 Excellent

Jarrett

Traveled with family
Liked: Cleanliness, staff & service
My wife and I had a great stay. The front desk staff were nice and accommodating. Highly recommend lunch on the beach. Room was comfortable and clean. Hope to return soon.
Stayed 1 night in Sep 2024

2/10 Terrible

Mauricio

Disliked: Staff & service, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. The rooms are clean, modern and a great size. The staff is friendly and accommodating. The pool and beach environment are lovely. Overall 10 out of 10.
Stayed 1 night in Aug 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service
The place was great. Only 1 thing that we did not like at all, the pillows were horrible, like a sheet of paper. I did not sleep well at all
Stayed 1 night in Aug 2024

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Jasen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, great staff, rooms are exactly like the pictures.
Stayed 2 nights in Jul 2024

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with great food and beautiful beach. I will definitely return in the future for a longer stay.
Stayed 2 nights in Jul 2024

6/10 Okay

Jonas

Liked: Cleanliness, staff & service
Not style luxury service.
Stayed 4 nights in Jul 2024

10/10 Excellent

Lucia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel last minute, and it was AMAZING. After a stressful day at the airport, we arrived here the next day and the staff greeted us and was very welcoming. The stay was exactly what we needed to fully relax. There is good security, and secured elevators. I couldn’t hear anything from outside our room. The restaurant is small, but the food is again AMAZING!!
Stayed 1 night in Jul 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful spacious modernized rooms; very nice property
Stayed 1 night in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2024