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SLS Cancun

5.0 star property

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Photo gallery for SLS Cancun

Exterior
Superior Room, 1 King Bed, Ocean View | View from room
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
$265
includes taxes & fees
Nov 20 - Nov 21

Explore the area

View in a map
Novo Cancún Torre 1 Mz 27 Lt 1 02, UC 20 UP P Secc C Av Bonampak ZH, Cancun, QROO, 77500
  • Place, Puerto Cancun Marina Town Center
    ‪8 min walk‬
  • Place, Puerto Cancun Golf Course
    ‪6 min drive‬
  • Place, Las Perlas Beach
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪58 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

7.6 out of 10
Good
(10 reviews)
  • 645 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite, 1 Bedroom, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • 541 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed, Ocean View

9.8 out of 10
Exceptional
(11 reviews)
  • 605 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite, 1 Bedroom, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • 710 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | 1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room, 2 Double Beds

8.0 out of 10
Very good
(2 reviews)
  • 592 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Oceanfront

Deluxe Room, 1 King Bed, Oceanfront | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Oceanfront

8.0 out of 10
Very good
(2 reviews)
  • 549 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Premier Suite, 1 Bedroom, Oceanfront

10.0 out of 10
Exceptional
(3 reviews)
  • 829 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

SLS Cancun

5-star hotel in Zona Hotelera
Spend the day relaxing on SLS Cancun's private white sand beach or pampering yourself at the hotel's full-service spa. Housekeeping is available on request.
SLS Cancun offers 45 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Cancun hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a private beach, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Lie back and work on your tan with relaxing beach amenities like free beach club on site and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at SLS Cancun like an outdoor pool and a fitness center.

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar, a poolside bar, and a bar/lounge. Wireless Internet access is complimentary. Parking is available onsite for a surcharge.

SLS Cancun has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Leynia - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (surcharge)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: MXN 550 for adults and MXN 550 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Leynia

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Free beach club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Beach towels
  • Beach umbrellas
  • On a private beach
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from November 4 2025 to November 9 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 2000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 5000 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately MXN 550 for adults and MXN 550 for children
  • Pet fee: MXN 2000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SLS Cancun Hotel
SLS Cancun Cancun
SLS Cancun Hotel Spa
SLS Cancun Hotel Cancun
SLS Cancun (Opening November 2020)

SLS Cancun Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 264 out of 400 reviews
Rating 8 - Good. 63 out of 400 reviews
Rating 6 - Okay. 37 out of 400 reviews
Rating 4 - Poor. 12 out of 400 reviews
Rating 2 - Terrible. 24 out of 400 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Xiaoxiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has such a beautiful pool. I loved it very much.
Stayed 3 nights in Aug 2025

10/10 Excellent

Reece

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was has an excellent pool and outdoor area. As well as service staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Marissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Enjoyed the staff and pool. Room was nice and clean.
Stayed 3 nights in Aug 2025

8/10 Good

Ash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Kyle

Stayed 3 nights in Jul 2025

10/10 Excellent

Deonta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

matias

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hotel bien cuidado, bonitos cuartos, espaciosos bien decorado moderno. Buen desayuno, sin embargo, el buffet no fue de lo mejor: realmente es un muy buen hotel
Stayed 1 night in Jul 2025

10/10 Excellent

CARLOS

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Chunyang

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Inconvenient. Room key failed many times. Wrong season seaweed stinks on the beach.
Stayed 3 nights in Jul 2025

10/10 Excellent

Emran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Esteban, Escazú

Stayed 2 nights in Apr 2025

10/10 Excellent

Teshia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Subhash

Stayed 2 nights in Jun 2025

10/10 Excellent

Guadalupe

Stayed 1 night in Jun 2025

10/10 Excellent

Erikson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

gina

Stayed 1 night in Jun 2025

6/10 Okay

Andrew

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Rishi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like a hostel
Stayed 2 nights in Dec 2024

2/10 Terrible

Ruben

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad service.
Stayed 4 nights in May 2025

2/10 Terrible

Ruben

Traveled with family
Disliked: Cleanliness, staff & service, amenities
This is not a hotel.. it is more apartment complex with no sense of service .. very expensive and the room service an restaurant are terrible.. the beach smells very bad ..
Stayed 1 night in May 2025

10/10 Excellent

Sheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Would definitely stay again. The room was spacious and gorgeous. Like have your own home away from home
Stayed 3 nights in Apr 2025

10/10 Excellent

Richard, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place in Puerto Cancun with excellent staff !
Stayed 3 nights in May 2025

8/10 Good

Yuri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jay

Stayed 2 nights in Apr 2025