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Sandos Cancún All Inclusive - Adults Only

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sandos Cancún All Inclusive - Adults Only

2 bars/lounges, poolside bar
3 outdoor pools, pool umbrellas, sun loungers
View from property
On the beach, white sand, free beach cabanas, sun loungers
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • Breakfast included
  • All inclusive
  • Spa

Explore the area

Map
Cancun, QROO
  • Ballenas Beach
    ‪4 min walk‬
  • Aquaworld
    ‪14 min walk‬
  • Kukulcan Plaza Shopping Mall
    ‪15 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

View all photos for Caribe Suite

Caribe Suite | Pillowtop beds, free minibar, in-room safe, desk

Caribe Suite

  • 1160 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Laguna suite

Laguna suite | Pillowtop beds, free minibar, in-room safe, desk

Laguna suite

  • 900 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe room

Deluxe room | Beach/ocean view

Deluxe room

  • 450 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Sandos Suite

Sandos Suite | View from room

Sandos Suite

  • 797 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Balcony Deluxe Room

Balcony Deluxe Room | Pillowtop beds, free minibar, in-room safe, desk

Balcony Deluxe Room

  • 450 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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Building design

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$755 total
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About this property

Sandos Cancún All Inclusive - Adults Only

4.5-star property in Zona Hotelera
At Sandos Cancún All Inclusive, spend the day on the beach where you can enjoy yoga. Then return for a meal at one of the property's 5 restaurants.
Sandos Cancún All Inclusive offers 213 accommodations with iPod docking stations and free minibar items. Beds feature pillowtop mattresses. 32-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and in-room massages can be requested.

3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club and a sauna.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Sandos Cancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Cool off in one of the 3 outdoor swimming pools at Sandos Cancún All Inclusive, and enjoy amenities like a health club and a spa tub.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers a steam room, a garden, and a terrace. Onsite self parking is complimentary. A total renovation of this property was completed in 2017.

Sandos Cancún All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Zango Restaurant - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
St. Trop - This beachfront restaurant specializes in Caribbean cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Gaijin Teppanyaki - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Seasons Restaurant - Overlooking the ocean and pool, this fine-dining restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Frattinis - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Frattinis
  • Gaijin Teppanyaki
  • Seasons Restaurant
  • St. Trop
  • Zango Restaurant

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Health club
  • Piano
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6,254 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
The Sandos Cancun Hotel will become an adults-only hotel for those over 18 years of age starting January 1, 2025.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun All Inclusive Luxury
Cancun Luxury Experience Resort
Experience Resort
Experience Resort Cancun
Luxury Cancun Resort
Sandos Cancun Luxury Experience
Sandos Lifestyle Resort All Inclusive
Sandos Luxury Cancun
Sandos Luxury Experience
Sandos Luxury Experience Resort All Inclusive
Sandos Cancun Lifestyle
Sandos Luxury Resort All Inclusive
Sandos Luxury
Sandos Lifestyle
Sandos Cancun Luxury Resort All Inclusive
Sandos Cancun Lifestyle All Inclusive
Sandos Lifestyle All Inclusive
Sandos Cancun Luxury Experience Resort All Inclusive
dos Cancun Lifestyle Inclusiv

Sandos Cancún All Inclusive - Adults Only Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 775 out of 1756 reviews" "
Rating 8 - Good. 436 out of 1756 reviews" "
Rating 6 - Okay. 289 out of 1756 reviews" "
Rating 4 - Poor. 127 out of 1756 reviews" "
Rating 2 - Terrible. 129 out of 1756 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

MARIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it was quiet, clean the majority of the staff were friendly. I didn't like was they didn't inform me about their shows, entretainment, etc. I found out the last day, so i will appreciate if the concierges let the customers know as soon they aarive.
Stayed 3 nights in Oct 2024

10/10 Excellent

Codi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were great.
Stayed 4 nights in Oct 2024

8/10 Good

Erin

Traveled with group, Traveled with family
The property was good for the price. The service was very good and the staff were helpful. I enjoyed most of the food.
Stayed 4 nights in Oct 2024

10/10 Excellent

Faris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cant explain how happy me and my husband to celebrate our anniversary there the stuff are amazing the maneger every single one of them are perfect they try there best to make us happy thank you so much
Stayed 7 nights in Oct 2024

10/10 Excellent

Donna Marlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This resort was excellent, no lineups at restaurants which I’ve had at other resorts. Staff was very helpful and friendly! Beach is beautiful of course.
Stayed 6 nights in Oct 2024

6/10 Okay

Christopher Thang

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The check-in process took longer than expected. I came to check-in at 12am but received room at around 3:30pm (after asking the receptionist the 2nd time). I asked them the first time, but they said the room will be ready soon and will notice me, but I would not receive the room anytime soon if I didn’t ask the 2nd time. The plus point about this hotel & resort here is allowing early check-in people can use the hotel’s benefits such as food, drinks, etc. I booked a room for 3, but the room had only amenities for 2. Additionally, the pillow, sheets, and window curtains had inappropriate smells. The bathroom is big, and it was good. Dining experience: 2 out of 5 - Zango (buffet): a bunch of options and pretty good. The waiters and waitresses were nice. Unfortunately, the food kinda repeated the most over days. A few of them were either too salty of sour. - Seasons: The first experience was great. My family enjoyed the meals and service (thank to Pedro). On the 2nd attempt, the waiter had an ice-cold face till we ended the dining experience. The food was horrible in term of flavor and cook. Raw Steak, salty mussels, an - Frattini: Great Italian-Mexican cuisine. The food and service were absolutely amazing. - Gaijin: Similar to Hibachi style, but the chef failed his performance.
Stayed 4 nights in Oct 2024

6/10 Okay

jessica

Liked: Cleanliness, amenities
Older property, AC unit wasn’t working properly.
Stayed 4 nights in Sep 2024

10/10 Excellent

EUNICE RENIEL MAYLEM

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean facilities and beautiful resort!
Stayed 7 nights in Oct 2024

10/10 Excellent

rosa

Liked: Amenities
Un servicio de primera desde que llegamos nos trataron muy bien muy acogedor nos dimos un masaje excelente el servicio de housekeeping excelente y servicio de entretenimiento excelente mi esposo y yo fuimos por nuestro 25 aniversario yo cumpleaños todo excelente restaurantes comidas excelente
Stayed 3 nights in Oct 2024

8/10 Good

Bryant Jo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible buffet food, but everything else was wonderful.
Stayed 1 night in Oct 2024

10/10 Excellent

Kasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Jaspreet

Liked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

Ismael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
In the pool area no service not to Meny options for beer brands weekends they close too early in other words, not good service at all
Stayed 6 nights in Oct 2024

10/10 Excellent

Antonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean beds are very comfortable. The staff very friendly. Entertainment staff very pleasant professional enjoy the shows Michelle always great customer service
Stayed 5 nights in Oct 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful staff and best experience.
Stayed 8 nights in Oct 2024

8/10 Good

savanna

Traveled with group
Liked: Cleanliness, staff & service, amenities
This resort had their problems because of the hurricane coming and the food options, but other than that we loved it.
Stayed 5 nights in Oct 2024

10/10 Excellent

Norma Hermosillo De

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely hotel
Stayed 6 nights in Jun 2024

6/10 Okay

Andrea, East Lansdowne

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I stayed here for 4 days for my sister's birthday celebration.The staff was great and very friendly. The food options were good as well You have to make reservations for the restaurants. I love love the entertainment and the fact that they incorporate you in it. You will dance until your feet hurt. My room was cleaned everyday and fridge restocked but I hated my bed. The mattress was very hard and uncomfortable from one end to the next and I wake up achy every morning. Unfortunately, there were no room to move to. Overall, the experience wasn't bad and I probably would stay here again if I get a better bed.
Stayed 4 nights in Oct 2024

8/10 Good

Fathia D

Liked: Cleanliness
Stayed 3 nights in Sep 2024

4/10 Poor

Leslie

Traveled with group
Disliked: Staff & service, amenities
My stay at sandos was not what we imagined, we had booked room with a balcony, last minute they told us our booking was basic and we could upgrade with 100us dollars for the room. The reception guy kept our money. Room service food was undercooked. Hibachi night only gave us a little bit of food with super late reservations tin w.
Stayed 3 nights in Oct 2024

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food was average. Eat breakfast at St Trop not the buffet. Hard to get into the Japanese restaurant. Sebastian the bar tender is the best!!! Jessica at the concierge desk was not the friendliest.
Stayed 4 nights in Oct 2024

10/10 Excellent

Severiano M.

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Oct 2024

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Deeanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Enjoyed our stay
Stayed 5 nights in Sep 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024