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Sandos Cancún All Inclusive - Adults Only

4.5 star property

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Photo gallery for Sandos Cancún All Inclusive - Adults Only

2 bars/lounges, poolside bar
View from property
Lobby
On the beach, white sand, free beach cabanas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • Breakfast included
  • All inclusive
  • Spa

Explore the area

Map
Cancun, QROO
  • Ballenas Beach
    ‪4 min walk‬
  • Aquaworld
    ‪14 min walk‬
  • Luxury Avenue Shopping Mall
    ‪15 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

View all photos for Caribe Suite

Caribe Suite | Pillowtop beds, free minibar, in-room safe, desk

Caribe Suite

  • 1160 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Laguna suite

Laguna suite | Pillowtop beds, free minibar, in-room safe, desk

Laguna suite

  • 900 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe room

Deluxe room | Beach/ocean view

Deluxe room

  • 450 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Sandos Suite

Sandos Suite | View from room

Sandos Suite

  • 797 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Balcony Deluxe Room

Balcony Deluxe Room | Pillowtop beds, free minibar, in-room safe, desk

Balcony Deluxe Room

  • 450 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Similar properties

Aerial view

Fiesta Americana Condesa Cancun All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Pet friendly
4.4 out of 5, Excellent, (3610)
The price is $516
per night
$633 total
includes taxes & fees
Mar 8 - Mar 9
Fiesta Americana Condesa Cancun All Inclusive

About this property

Sandos Cancún All Inclusive - Adults Only

4.5-star property in Zona Hotelera
At Sandos Cancún All Inclusive - Adults Only, spend the day on the beach where you can enjoy yoga. Then return for a meal at one of the property's 5 restaurants.
Sandos Cancún All Inclusive - Adults Only offers 213 accommodations with iPod docking stations and free minibar items. Beds feature pillowtop mattresses. 32-inch Smart televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and in-room massages can be requested.

3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club and a sauna.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Sandos Cancún All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Cool off in one of the 3 outdoor swimming pools at Sandos Cancún All Inclusive - Adults Only, and enjoy amenities like a health club and a hot tub.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers a steam room, a garden, and a terrace. Onsite self parking is complimentary. A total renovation of this property was completed in 2017.

Sandos Cancún All Inclusive - Adults Only has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Zango Restaurant - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
St. Trop - This beachfront restaurant specializes in Caribbean cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Gaijin Teppanyaki - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Seasons Restaurant - Overlooking the ocean and pool, this fine-dining restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Frattinis - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Frattinis
  • Gaijin Teppanyaki
  • Seasons Restaurant
  • St. Trop
  • Zango Restaurant

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Health club
  • Piano
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6,254 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Renovated entire property - 2017

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
The Sandos Cancun Hotel will become an adults-only hotel for those over 18 years of age starting January 1, 2025.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun All Inclusive Luxury
Cancun Luxury Experience Resort
Experience Resort
Experience Resort Cancun
Luxury Cancun Resort
Sandos Cancun Luxury Experience
Sandos Lifestyle Resort All Inclusive
Sandos Luxury Cancun
Sandos Luxury Experience
Sandos Luxury Experience Resort All Inclusive
Sandos Cancun Lifestyle
Sandos Luxury Resort All Inclusive
Sandos Luxury
Sandos Lifestyle
Sandos Cancun Luxury Resort All Inclusive
Sandos Cancun Lifestyle All Inclusive
Sandos Lifestyle All Inclusive
Sandos Cancun Luxury Experience Resort All Inclusive
dos Cancun Lifestyle Inclusiv

Sandos Cancún All Inclusive - Adults Only Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 798 out of 1831 reviews
Rating 8 - Good. 465 out of 1831 reviews
Rating 6 - Okay. 297 out of 1831 reviews
Rating 4 - Poor. 139 out of 1831 reviews
Rating 2 - Terrible. 132 out of 1831 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Angelica

Liked: Property conditions & facilities
Stayed 4 nights in Nov 2024

4/10 Poor

James

Traveled with partner
Bathrooms outs side the rooms were awful
Stayed 7 nights in Nov 2024

6/10 Okay

Melba

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a long weekend stay. The buffet was very good. Beach and pools were nice. Limited restaurants but the show on Monday night was excellent! Lovely stay and the service and bartenders were great.
Stayed 4 nights in Nov 2024

8/10 Good

Geoffrey Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view/location was fantastic. A short trip from the airport and walking distance to the main street for public transport. Friendly staffing with many organized activities. The buffet was good with seemily endless options. In house restaurants had better quality meals. And having a ocean side bar serving ample drink options was very luxurious. Only downsides noted were room service and music. The room service could use some work, felt/tasted of prison food. They played very loud music at the pool area for hours throughout the day which dampened our relaxing holiday, it's was difficult to escape the noise. Overall a 8/10 visit, and would come again.
Stayed 7 nights in Nov 2024

10/10 Excellent

Anik Al

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small resort, but offered various restaurant options. Staff was very friendly. Room service could have been better.
Stayed 3 nights in Nov 2024

10/10 Excellent

Xiang

Liked: Cleanliness, staff & service, amenities
Overall is good, the gym is not great, a lot of machines are broken
Stayed 8 nights in Aug 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach front all inclusive resort
Stayed 6 nights in Nov 2024

8/10 Good

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the fact that no one gave us information about the night activities around the hotel ..
Stayed 3 nights in Nov 2024

8/10 Good

Derek Lee, Farmington

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t have hot water in the master shower any day we were there. Room service didn’t work, would place an order or ask for extra towels but never received. Good drinks and very friendly staff
Stayed 4 nights in Oct 2024

6/10 Okay

MARILYN

Liked: Staff & service, amenities
Stayed 5 nights in Oct 2024

10/10 Excellent

Daniel Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Jo Ann, Brigantine

Liked: Amenities
Very good
Stayed 5 nights in Nov 2024

10/10 Excellent

Tammi L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was amazing. Staff is great
Stayed 5 nights in Nov 2024

10/10 Excellent

Megan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is incredibly friendly and helpful. The whole property is extremely clean. Our beds and pillows were comfy, bathroom was clean, beautiful separate shower and tub. All the meals were great. There is a very good selection of foods. I'll definitely be staying again.
Stayed 6 nights in Nov 2024

6/10 Okay

Susana

Traveled with family and small children, Traveled with group
Great staff, very friendly and attentive. Property needs a lot of work. Sewers back up, bathroom smells like sewer, needs a lot of maintenance like my daughters’ rooms ha e poor airconditions and the room smells like mold. She got sick and has to move to another room. My other daughters room is the same.
Stayed 7 nights in Nov 2024

10/10 Excellent

Brandy

Traveled with partner
Liked: Amenities
Sandos is just the right size. Everything was very clean, we never went hungry and that staff were amazing. Shout out to our waiter Rafael.
Stayed 6 nights in Oct 2024

10/10 Excellent

Jian

Stayed 5 nights in Aug 2024

4/10 Poor

IGNAS

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Cockroaches coming from the vents
Stayed 4 nights in Nov 2024

2/10 Terrible

Curtis

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
people very friendly but they are thieves and the hotel desparetly needs renovations and just basic upkeep..cold showers, elevator may work or may not needs paint and love l
Stayed 4 nights in Oct 2024

8/10 Good

Jean R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious
Stayed 7 nights in Oct 2024

10/10 Excellent

Frederick

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This is our second time in one year March and November 2024. The resort is smaller therefore the staff is quite attentive. The accommodations are clean and safe. It is an older resort not perfect but the people make up for the older resort We are considering coming again in January 2025. Thank you
Stayed 7 nights in Oct 2024

10/10 Excellent

Patricia G, Indianapolis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our trip was amazing. Highly recommended!
Stayed 7 nights in Oct 2024

6/10 Okay

Evelyn M

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Disappointed with the food options
Stayed 5 nights in Oct 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good The fitness center is old and unkept. The spa is nice Food is pretty good
Stayed 3 nights in Oct 2024