Seadust Cancún All Inclusive Family Resort

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Where to?

Dates

November 2025

December 2025

3 outdoor pools, cabanas (surcharge), pool umbrellas

Free minibar, in-room safe, blackout drapes, iron/ironing board

Overview
Rooms
Location
Policies

Good

Popular amenities

All inclusive
Parking available
Bar
Room service
Pool
Housekeeping

includes taxes & fees

Nov 22 - Nov 23

Explore the area

Blvd. Kukulcán Km.17, Lote 52-04, Zona Hotelera, Cancun, QROO, 77500

Place, Kukulcan Plaza Shopping Mall
‪1 min walk‬
Place, Hotel Zone Beaches
‪5 min walk‬
Place, La Isla Shopping Mall
‪13 min walk‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪41 min drive‬

Room options

Oceanfront Suite King Adults only

Wonderful

645 sq ft
1 bedroom
Ocean view
Sleeps 2
1 King Bed

Premier Suite, 2 Double Beds

592 sq ft
Ocean view
Sleeps 4
2 Double Beds

Family Suite 2 double beds

Exceptional

592 sq ft
1 bedroom
Partial sea view
Sleeps 6
2 Double Beds and 3 Twin Bunk Beds

Premium Suite King

592 sq ft
1 bedroom
Sleeps 2
1 King Bed

Family Suite King

1 bedroom
Partial ocean view
Sleeps 5
1 King Bed and 3 Twin Bunk Beds

Master Suite King with Jacuzzi

Exceptional

592 sq ft
1 bedroom
Partial ocean view
Sleeps 2
1 King Bed

Ocean Front Suite Two Double Beds - Adults Only

645 sq ft
Ocean view
Sleeps 3
2 Double Beds

Standard Suite King

1 bedroom
Sleeps 2
1 King Bed

Standard Suite, 2 Double Beds

1 bedroom
Sleeps 4
2 Double Beds

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Deluxe Suite King

Wonderful

1 bedroom
Sleeps 2
1 King Bed

Deluxe Suite, 2 Double Beds

1 bedroom
Sleeps 4
2 Double Beds

Similar properties

Pool
All inclusive
Spa
Kids pool

About this property

Seadust Cancún All Inclusive Family Resort

3.5-star resort in Zona Hotelera

Catch some rays at the beach or spend the day relaxing at Seadust Cancún All Inclusive Family Resort's full-service spa. Then enjoy a meal at one of the resort's 9 restaurants. Housekeeping is available on request.

Seadust Cancún All Inclusive Family Resort offers 502 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. 55-inch Smart televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Seadust Cancún All Inclusive Family Resort is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Seadust Cancún All Inclusive Family Resort you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 9 bars/lounges, a beach bar, and a swim-up bar. Wireless Internet access is complimentary. This all-inclusive resort also offers a complimentary water park, a complimentary children's club, and a children's pool. Onsite self parking is complimentary.

Seadust Cancún All Inclusive Family Resort has designated areas for smoking.

Florencia - This restaurant specializes in Italian cuisine and serves dinner only.

Big Ben - This steakhouse serves dinner only. Reservations are required. Open daily.

Samurai - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Food Gallery - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Manhattan - This restaurant serves dinner only. Open daily.

Room service (during limited hours) is available.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Room service during certain hours (limited menu)

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Miniature golf

Tennis

Volleyball

Ziplining

Kids club

Entertainment

Onsite entertainment and activities

Onsite live performances

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
Free self parking on site
Onsite parking includes off-street options

Food and drink

9 bars/lounges
9 restaurants
A beach bar
A coffee shop/cafe
A swim-up bar
Snack bar/deli

Restaurants on site

Big Ben
Florencia
Food Gallery
Manhattan
Samurai

Things to do

3 outdoor pools
Arcade/game room
Children's pool
Communal pool
Fitness classes
Free children's club
Free water park
Full-service spa
Gym
Hot tub
Lazy river
Mini golf
Playground
Sauna
Shopping
Steam room
TV in common areas
Waterslide
Yoga classes

Family friendly

3 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Free children's club
Free supervised activities for children
Free water park access
Grocery/convenience store
Laundry facilities
Lazy river
Lifeguards on site
Living room
Mini golf
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

7 meeting rooms
Conference center

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas

Full-service spa

2 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (43 inch wide door)
Front entrance ramp
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible restaurant

12 floors
At least 80% lighting from LEDs
Banquet hall
Built in 2006
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Lifeguards
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

55-inch smart TV with cable/satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Free stocked minibar
Limited room service

Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Eco-friendly toiletries
Iron/ironing board
LED lighting
Living room
Phone
Recycling
Reusable coffee/tea filters
Safe
Water-efficient showers
Water-efficient toilets
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

This property uses a grey water recycling system and eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Parking height restrictions apply

Guests under 6 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Seadust Cancun Family Resort All Inclusive

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Great Parnassus Cancun

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Great Parnassus Resort All Inclusive Cancun

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Parnassus Great

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Seadust Cancun Family All Inclusive

Seadust Cancun Family Resort

Seadust Family Resort

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Great Parnassus Family Inclus

Seadust Cancún All Inclusive Family Resort Reviews

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

4/10 Poor

Liszt

Traveled with family

Aug 21, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Property is literally falling apart with pieces coming off the the building. Water coming out the tub on the balcony was dirty looking and the glass behind was as well. The food was no better and rust everywhere. Will NOT RECOMMEND.

Stayed 4 nights in Aug 2025

6/10 Okay

Ronan

Traveled with family

Aug 21, 2025

Liked: Cleanliness

It’s a ok hotel , needs some up dates such is the rooms . Double beds are too small ,jacuzzi unnecessary. The elevator way too hot no AC. The pool need a better care, water was very cloudy and dirty, lots of stuff floating around early in the morning.

Stayed 7 nights in Aug 2025

2/10 Terrible

Amela

Traveled with family and small children

Aug 21, 2025

Disliked: Amenities

This property is a complete false advertisement on Expedia. I booked so many trips through Expedia to Mexico, and this property was an absolute shock upon arrival. The entire property is filthy, the pool is an absolute health hazard because of how dirty it is. The wait lines at the breakfast buffet are well over an hour, and the food is just terrible. My husband had to walk to Dominos everyday so our kids had food to eat, they basically survived on dominos pizza and snacks the entire trip. The other restaurants are also terrible, and the wait for those can be well over 2 hours. The property is extremely understaffed, which leaves many guests hungry and frustrated. We really wanted to cancel and book something cleaner and efficient nearby, but none of the rude staff members was willing to help. I cried every single day while there, because our entire holiday was ruined. The property has no A/C so if you ever wondered what the doors to hell felt like, just visit this resort, and you will know. The night of August 18th there was something terrible going on downstairs and it sounded like police sirenses for quiet some time. Than the night of August 19th the entire resort lost power, which led to panic amongst so many guests, who were just screaming and yelling around midnight. A COMPLETE NIGHTMARE!!!! Then, airport transfer also mever picked us up. I have more to write, but there is no more room. Expedia you need to check your properties before offering them as 4 stars!!!!!

Stayed 7 nights in Aug 2025

2/10 Terrible

sumit

Traveled with family

Aug 20, 2025

Disliked: Amenities, property conditions & facilities

This horrible resort I have seen in my life 1 No Ac in resort 2 room ac didn’t work properly after four days they provide portable ac 3 food court no ac And special check in for Expedia customer so that they can charge 35 dollar more on your card and nothing is mentioned plz guys don’t go and spoil ur vacation

Stayed 7 nights in Aug 2025

2/10 Terrible

Lidia, Long Beach

Traveled with family and small children, Traveled with partner

Aug 20, 2025

Disliked: Staff & service, amenities, property conditions & facilities

Our "all-inclusive" resort experience was deeply disappointing and not at all what the photos online suggested. For the price, we expected a resort, not a rundown hotel. The lack of service started before we even arrived. The Expedia concierge, Ivan, never replied to my messages about booking tours. Once there, it was clear the property is not well-maintained. The lobby had noticeable holes in the ceiling. This was a shocking first impression. Broken elevators were a constant issue, and a strong, irritating moldy smell was present in common areas. The heat was unbearable everywhere, even in the ice cream shop, and the dusty "nightly performance" showroom felt more like a middle school auditorium than a proper venue. The food was consistently bland, and the restaurant service was painfully slow. To make matters worse, we were repeatedly pressured to join the "Infinity Luxury Travel" program, which felt like a cheap timeshare pitch that cheapened the entire vacation. The only bright spots were the staff, who were always kind, and the housekeeping team, who did an excellent job of cleaning our room. Overall, the hotel needs significant renovations and better management. The price we paid was not reflected in the quality of our stay, and we will not be returning.

Stayed 6 nights in Aug 2025

4/10 Poor

Remberto

Traveled with family and small children

Aug 20, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed at Seadust Cancun Family Resort and unfortunately left very disappointed. The overall atmosphere was unwelcoming—at times it felt like we were bothering the staff rather than being valued guests. Many employees seemed overworked and stretched thin, which made service inconsistent. The food was one of the biggest letdowns. Most of the buffet options were cold, repetitive, and lacking in flavor. The only restaurant we truly enjoyed was the steakhouse. For a family resort, we expected more variety and better quality. The property itself is in poor condition. Several areas have no air conditioning, which made it uncomfortable during the day. The elevators were constantly breaking down, making it difficult to get around, especially with a child. Some pool areas were dirty with visible black and green buildup, which looked like mold—very concerning for a family-friendly resort. We also felt pressured to sign up for their “Infinity Membership.” Once we declined, the friendliness and attentiveness from staff noticeably dropped. We were promised help with restaurant reservations, but none were actually made, so we had to check the list every single day just to see if we could get in. On the positive side, room service was good, and our room was cleaned daily, which we appreciated. However, this small positive was overshadowed by the many issues we experienced. Overall, the resort does not look like the pictures online and feels misleading compared to what is advertised.

Stayed 6 nights in Aug 2025

10/10 Excellent

Wilfredo

Traveled with family and small children

Aug 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Transportation was amazing and the staff was great too definitely will be there next time.

Stayed 4 nights in Aug 2025

2/10 Terrible

AWASE

Aug 20, 2025

Disliked: Staff & service, amenities, property conditions & facilities

Ac dont work they charge for bed sheets always hot in your room

Stayed 6 nights in Aug 2025

8/10 Good

Candy

Traveled with family and small children

Aug 20, 2025

Liked: Cleanliness, staff & service, amenities

Though place is a bit old they keep its cleanliness. food is all good. Nice activities during stay.

Stayed 6 nights in Aug 2025

10/10 Excellent

Mardik Artin

Traveled with family

Aug 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was perfect

Stayed 5 nights in Aug 2025

8/10 Good

Francis, ballwin

Traveled with family and small children, Traveled with family

Aug 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Public areas lack AC, elevators were often out of service. The food was amazing! Truly a family resort, kids everywhere! My grandson enjoyed the kids only water park. Good service, everything was spotless. Beach has a bad seaweed out break, swimming in the ocean was not very good.

Stayed 5 nights in Aug 2025

8/10 Good

Kenichi

Aug 18, 2025

Liked: Staff & service, property conditions & facilities

Good

Stayed 3 nights in Aug 2025

6/10 Okay

Betsali

Traveled with family

Aug 17, 2025

I’ve stayed here before, but the property is definitely in need of updates! The pool was dirty all but one day of our stay and the rooms have seen better days! This stay I found two cockroaches in our room and that has made pushed me to not return for another stay. Staff is friendly though.

Stayed 6 nights in Aug 2025

2/10 Terrible

Nilu

Traveled with family

Aug 17, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Room was dirty bugs in the shower area bed was small not clean food option was not good

Stayed 5 nights in Aug 2025

6/10 Okay

Dionna

Traveled with family

Aug 17, 2025

Disliked: Amenities, property conditions & facilities

Property is older and needs upgrades

Stayed 3 nights in Aug 2025

6/10 Okay

Myles

Aug 17, 2025

Stayed 4 nights in Jun 2025

10/10 Excellent

willie

Traveled with partner

Aug 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything in the property was real good. A lot of selling inside property. Even food. A property on the north side of the hotel a lots of trash. Rooms and service and staff was excellent.

Stayed 6 nights in Aug 2025

2/10 Terrible

Laura

Traveled with family

Aug 16, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stay AWAY FROM THIS HOTEL!!!!! The worst experience we have ever had, POOP ALL OVER THE POOL, we were 2 adults and 3 children and from the moment we arrived they treated us with a bad attitude, they stole our money, they tell you that the transaction did not go through and the receipt says approved and it is to steal your money and then they do not return it to you, the worst food I have ever eaten was in this place, my daughter got an upset stomach because of the poor hygiene, the pool is dirty and white all the time, SUPERVISOR CARLOS is a person with bad education and a bad attitude, he does not show his face he only hides when you go to complain, the front desk Jiovany also only makes you laugh when you go to complain, Mr. Victor also a supervisor hid and never came back to us or that they had charged extra, everyone here treats you badly, the only ones who do their job well are the housekeepers, THE WORST EXPERIENCED EVER!!!!!!!!!!! STAY AWAY PLEASE!!!

Stayed 5 nights in Jul 2025

10/10 Excellent

Press Victor Alire

Aug 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My family and I enjoyed our stay

Stayed 3 nights in Aug 2025

2/10 Terrible

Jennifer

Aug 16, 2025

Stayed 1 night in Aug 2025

8/10 Good

Albertina

Traveled with family

Aug 15, 2025

Liked: Cleanliness, amenities

The food was not it! Soda is flat!

Stayed 6 nights in Jul 2025

8/10 Good

YOANDRI

Traveled with family

Aug 15, 2025

Liked: Cleanliness, staff & service

Disliked: Amenities

The shows were fun and the food was good. The overall conditions of the room and pool area were not very good. Everything was clean and the staff was nice. Overall a good experience.

Stayed 3 nights in Aug 2025

6/10 Okay

Daniel

Traveled with family

Aug 15, 2025

Disliked: Cleanliness, property conditions & facilities

Stuff very friendly and helpfull the downside many elevators was broken we had ta take the stairs many time or wait around 10 min or more for the elevator remember thats is a 12 story high building the ac in my room was broke wich i had a front ocean view the way they fixed was whit a portable ac unit blocking my ocean view cause they have to a piece of plywood to hold the unit

Stayed 8 nights in Aug 2025

2/10 Terrible

Jasmine DiaShardae

Traveled with partner

Aug 13, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The property had a lot of roaches in the room, we were moved 2 doors down and the room still had bugs. We mentioned this issue twice because we were moved to another room and still these was no changes.

Stayed 4 nights in Aug 2025

8/10 Good

mark Steven, Lockport

Traveled with partner

Aug 13, 2025

Liked: Cleanliness, staff & service, amenities

Friendly staff, clean & safe. The air-conditioning in general areas was poor. Room air good. Two elevators were down for 3days, entire visit. Caused crowded conditions and long sweaty wait and ride time. Would probably not revisit.

Stayed 3 nights in Aug 2025

Seadust Cancún All Inclusive Family Resort

Choose dates to view prices

Photo gallery for Seadust Cancún All Inclusive Family Resort

Reviews

Popular amenities

Explore the area

Room options

View all photos for Oceanfront Suite King Adults only

Oceanfront Suite King Adults only

View all photos for Premier Suite, 2 Double Beds

Premier Suite, 2 Double Beds

View all photos for Family Suite 2 double beds

Family Suite 2 double beds

View all photos for Premium Suite King

Premium Suite King

View all photos for Family Suite King

Family Suite King

View all photos for Master Suite King with Jacuzzi

Master Suite King with Jacuzzi

View all photos for Ocean Front Suite Two Double Beds - Adults Only

Ocean Front Suite Two Double Beds - Adults Only

View all photos for Standard Suite King

Standard Suite King

View all photos for Standard Suite, 2 Double Beds

Standard Suite, 2 Double Beds

View all photos for Deluxe Suite King

Deluxe Suite King

View all photos for Deluxe Suite, 2 Double Beds

Deluxe Suite, 2 Double Beds

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About this property

Seadust Cancún All Inclusive Family Resort

All inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Land activities

Entertainment

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Seadust Cancún All Inclusive Family Resort Reviews

Reviews

Good

8.0/10

8.2/10

7.6/10

7.2/10

7.8/10