Seadust Cancún All Inclusive Family Resort

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Seadust Cancún All Inclusive Family Resort

View from property
Beach/ocean view
Suite, 2 Double Beds, Oceanfront | Free minibar, in-room safe, blackout drapes, iron/ironing board
9 bars/lounges, swim-up bar, beach bar
On the beach, white sand, sun loungers, beach umbrellas

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Blvd. Kukulcán Km.17, Lote 52-04, Zona Hotelera, Cancun, QROO, 77500
  • Kukulcan Plaza Shopping Mall
    1 min walk
  • Luxury Avenue Shopping Mall
    1 min walk
  • Marlin Beach
    6 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    19 min drive

Room options

Family Suite, Multiple Beds (King)

  • 592 sq ft
  • Partial sea view
  • Sleeps 5
  • 1 Twin Bunk Bed and 1 King Bed

Deluxe Suite (Double)

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Premium Suite, 1 King Bed

  • 592 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Oceanfront

  • 645 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds, Oceanfront

  • 645 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premium Suite, 2 Double Beds

  • 592 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Grand Suite, 1 King Bed (Master, Sunset View)

  • 663 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Standard Suite, 1 King Bed

  • 592 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Standard Suite, 2 Double Beds

  • 592 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed

  • 645 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Family Suite, Multiple Beds (Double)

  • 592 sq ft
  • Partial sea view
  • Sleeps 5
  • 1 Twin Bunk Bed and 2 Double Beds

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About this property

Seadust Cancún All Inclusive Family Resort

3.5-star resort in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Seadust Cancún All Inclusive Family Resort's full-service spa. Then enjoy a meal at one of the resort's 9 restaurants. Housekeeping is available on request.
Seadust Cancún All Inclusive Family Resort offers 502 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. 55-inch Smart televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Seadust Cancún All Inclusive Family Resort is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Seadust Cancún All Inclusive Family Resort you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 9 bars/lounges, a beach bar, and a swim-up bar. Wireless Internet access is complimentary. This all-inclusive resort also offers a complimentary water park, a complimentary children's club, and a children's pool. Onsite self parking is complimentary.

Seadust Cancún All Inclusive Family Resort has designated areas for smoking.

Florencia - This restaurant specializes in Italian cuisine and serves dinner only.
Big Ben - This steakhouse serves dinner only. Reservations are required. Open daily.
Samurai - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Food Gallery - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Manhattan - This restaurant serves dinner only. Open daily.
Room service (during limited hours) is available.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball
Ziplining
Kids club

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 9 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Big Ben
  • Florencia
  • Food Gallery
  • Manhattan
  • Samurai

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Communal pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free crib
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Living room
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from June 15 2024 to March 15 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Spa
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 6 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Seadust Cancun Family Resort All Inclusive
Great Parnassus All Inclusive
Great Parnassus Cancun
Great Parnassus Resort
Great Parnassus Resort All Inclusive
Great Parnassus Resort All Inclusive Cancun
Parnassus All Inclusive Resort
Parnassus Great
Parnassus Resort
Seadust Cancun Family All Inclusive
Seadust Cancun Family Resort
Seadust Family Resort
Great Parnassus Family Resort All Inclusive
Great Parnassus Family Inclus

Seadust Cancún All Inclusive Family Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 826 out of 1830 reviews" "
Rating 8 - Good. 447 out of 1830 reviews" "
Rating 6 - Okay. 229 out of 1830 reviews" "
Rating 4 - Poor. 145 out of 1830 reviews" "
Rating 2 - Terrible. 183 out of 1830 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kiara

Stayed 3 nights in Jun 2024

8/10 Good

Yohannes

Liked: Cleanliness, staff & service, property conditions & facilities
The service in the pool area it was good, there is a snack which was serving only pork tacos but there was not a choice or option for the people who are vegan or vegetarian and not eating pork.
Stayed 4 nights in Sep 2024

10/10 Excellent

Tandra-Leigh

Stayed 5 nights in Aug 2024

10/10 Excellent

Wubshet

Stayed 2 nights in Aug 2024

2/10 Terrible

Anna

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
horrible service
Stayed 4 nights in May 2024

2/10 Terrible

Al

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Restaurants and rooms had roaches. Staff was short so they took long time to serve or help you. Worse hotel I’ve ever stayed in Cancun. Wouldn’t come back again.
Stayed 5 nights in Sep 2024

10/10 Excellent

Christoph Alexander

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Palmira Lizeth

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar está descuidado y sucio, la habitación de malísima calidad en cuanto a todo, aire , olor , espacio . La comida no es rica y muy poca variedad Está caro para lo que ofrece , no volvería a hospedarme aquí
Stayed 2 nights in Sep 2024

4/10 Poor

Sandra

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I would not recommend this hotel. There is no AC in most areas. There was only one breakfast option. The pool is warm/hot most of the time. I saw three roaches while I was there and the international buffet had hot fruit two different days. Most of the staff is nice expect for a few that were bitter. We got these rooms last min I would not stay there again.
Stayed 4 nights in Sep 2024

8/10 Good

Brian

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
Good resort overall for family vacations & kiddos. Great location. Pools were great & the beach was awesome. However, the hotel had cockroaches in the rooms & even in some of the restaurants. We killed two in our own room & then had witnessed several crawling around in the Samurai & Manhattan Deli restaurants while food was being served & guests were dining. The staff seemed to be knowledgable about the problem, but didn’t or couldn’t do much about it. Elevators also lacking A/C was annoying especially as the elevators are slow getting up & down. Rooms also lack shampoo & body wash so be sure to bring your own.
Stayed 4 nights in Sep 2024

8/10 Good

Stivenson

Liked: Cleanliness
Stayed 3 nights in Sep 2024

2/10 Terrible

José, Houston

Llena de cucarachas la habitación y no aire acondicionado en los restaurantes cerrado mucho Calor
Stayed 1 night in Sep 2024

10/10 Excellent

Mireya, chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito todo la comida ni se diga el cuarto espetacular gracias
Stayed 1 night in Sep 2024

10/10 Excellent

Yuliana

Liked: Amenities, property conditions & facilities
Todo muy bien
Stayed 3 nights in Sep 2024

4/10 Poor

Netanel

Disliked: Property conditions & facilities
The rooms are old, a terrible smell of dampness, the air conditioner barely works. The children's activities operate during very limited hours, and if, for example, the reception says that the zipline is open at 10am, it does not open at all until the evening. The big slides in the water park also operate at certain hours. You cannot enter the area for toddlers in the kids club.
Stayed 1 night in Sep 2024

6/10 Okay

Jasmine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was good the guy explained everything we would need to know during our stay. Employees were friendly but some were a little aggressive to try to get you to purchase other things. Room was beautiful besides the a/c started leaking and left a puddle of water in the room (called guest service & the issue was fixed immediately). All the amenities were just as described. Breakfast was 3 out of 10, lunch was a 5 out of 10, dinner was 10/10 in any restaurant. Drinks were GREAT!!! Getting a taxi was easy and checkout was easy. I don't think I will return.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kristen L

Stayed 3 nights in Aug 2024

6/10 Okay

Charity

Traveled with group
Customer service varies on the staff member you spoke with. It was very hot and food was just okay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Andres

Stayed 3 nights in Aug 2024

10/10 Excellent

Ana Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Kiara

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had issues with the room multiple times and no one ever cared about it, service was horrible and food
Stayed 2 nights in Jun 2024

8/10 Good

Michael

Liked: Cleanliness
Stayed 4 nights in Aug 2024

10/10 Excellent

Jacqueline, Bell gardens

Stayed 2 nights in Jul 2024

2/10 Terrible

Susan Ibrahim

Disliked: Cleanliness, staff & service, property conditions & facilities
They pressure visitors to buy promotions and they target women with children
Stayed 5 nights in Aug 2024

6/10 Okay

Anika

Traveled with family
Staff was friendly and helpful. The pool needed to be cleaned more frequently and the dinning wait times were very long. A lot of locals frequently the hotel, which is great but when dinner time comes it’s first come first served, meaning you’re waiting an hour to get a seat. Over all the experience was average. Food was very well prepared. 5 stars to the chefs.
Stayed 4 nights in Aug 2024