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Selina Cancun Laguna Hotel Zone

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Selina Cancun Laguna Hotel Zone

Free WiFi, bed sheets
Property entrance
Lounge
Free WiFi, bed sheets
Theater show

Reviews

7.6 out of 10

Good

Popular amenities

  • Pet friendly
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
Blvd. Kukulcan 9, Zona Hotelera, Cancun, QROO, 77500
  • Plaza Caracol Mall
    4 min walk
  • Cancun Convention Center
    4 min walk
  • UltraMar Ferry Terminal
    5 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    23 min drive

Room options

View all photos for Studio Apartment with Kitchenette

Free WiFi, bed sheets

Studio Apartment with Kitchenette

  • 484 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite, Lagoon View

Free WiFi, bed sheets

Premium Suite, Lagoon View

  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Free WiFi, bed sheets

Suite

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Compact Private Room, Shared Bathroom

Free WiFi, bed sheets

Compact Private Room, Shared Bathroom

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (Queen), Private Bathroom

Free WiFi, bed sheets

Standard Room (Queen), Private Bathroom

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (Quad), Private Bathroom

Free WiFi, bed sheets

Standard Room (Quad), Private Bathroom

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (Queen), Lagoon View

Free WiFi, bed sheets

Premium Room (Queen), Lagoon View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Private Bathroom

Free WiFi, bed sheets

Family Room, Private Bathroom

  • Sleeps 1
  • 1 Twin Bunk Bed and 2 Twin Beds

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The price is $134
per night
$173 total
includes taxes & fees
Jan 2 - Jan 3
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About this property

Selina Cancun Laguna Hotel Zone

3-star hostel in Zona Hotelera
This smoke-free hostel features a restaurant, a bar/lounge, and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Selina Cancun Laguna Hotel Zone offers 140 accommodations. This Cancun hostel provides complimentary wireless Internet access. Bathrooms include showers.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hostel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center.

Wireless Internet access is complimentary. This beach hostel also offers a vending machine, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Selina Cancun Laguna Hotel Zone is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
Selina Cancun Laguna Hotel Zone has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: USD 7.50 for adults and USD 7.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Yoga classes

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Vending machine

Guest services

  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per day
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 7.50 for adults and USD 7.50 for children
  • Airport shuttle fee: USD 60 per person (roundtrip)
  • Pet fee: USD 10 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Selina Cancun Lagoon Hotel Zone Hostel
Selina Lagoon Hostel
Selina Lagoon

Selina Cancun Laguna Hotel Zone Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 197 out of 475 reviews" "
Rating 8 - Good. 117 out of 475 reviews" "
Rating 6 - Okay. 76 out of 475 reviews" "
Rating 4 - Poor. 31 out of 475 reviews" "
Rating 2 - Terrible. 54 out of 475 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Chelsea

Great single room with A/C. Good breakfast. Great location on the lagoon near town and short ride to hotel zone.
Stayed 6 nights in Jul 2024

10/10 Excellent

Kirsty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Maksym

Stayed 4 nights in Apr 2024

2/10 Terrible

?????

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty suit, on the website it says that swimming pool is present, but there isn’t . Windows are impossible to open. Do not recommend
Stayed 10 nights in Jun 2024

10/10 Excellent

Amin, Brampton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Selina Cancun is good property for singles and couple who love hostel. It was my first experience in hostel property and it was quite good. Also, Owner and staffs are very kind human being.
Stayed 4 nights in Jun 2024

6/10 Okay

Jaseon

Liked: Cleanliness, staff & service
It’s been good their and am looking forward to staying their again
Stayed 1 night in Jun 2024

8/10 Good

Ileana

Stayed 4 nights in May 2024

8/10 Good

Zhaklin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. There was too much humidity in the room so all dry clothes became wet and all wet clothes couldn’t dry. Even the mirror was foggy. The pool was closed so they gave us free tickets for the CocoBongo show which was really fun. Public transit was really close. Once we saw a cockroach in the bathroom. Overall great value for the money.
Stayed 5 nights in May 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look for other hotel! Don’t waste time and money!
Pathetic. Don’t stay even if they allow to stay free of cost. Water dripping from all over the roof. Pungent smell and not hygiene. Staff is not supportive.
Stayed 1 night in May 2024

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entre tantas opciones para alojarme en Cancún opte por Selina y no me arrepiento.
Stayed 4 nights in Apr 2024

6/10 Okay

Rashel, encino

Stayed 1 night in May 2024

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best customer service. Gus our front desk person was awsome, he did everytning to make sure our stay was comfortable and fun. Very good !!
Stayed 2 nights in May 2024

6/10 Okay

Ashley

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 9 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest needs drinking water especially on summer months
Stayed 3 nights in Apr 2024

4/10 Poor

Claus

Disliked: Cleanliness, property conditions & facilities
Wouldn’t recommend
Wouldn’t stay here again. A leak somewhere in the shower of the room flooded my room three days during my four-day stay (one badly as the whole room was covered with water, the other two days enough to be annoying as the entrance to the room was slippery and wet, so I had to keep my shoes and suitcase above the ground just in case. I advised them multiple times but all they did was clean up the water rather than fix the problem, so it kept happening. The rooms weren’t cleaned properly - mind you it was the shared accommodation part of the hostel, but the bathrooms definitely didn’t get cleaned every day, leaving toothpaste smears and hair in the sinks and shower. Lastly, the pool was closed for a whole morning/afternoon without notice… it was the only day I had free to enjoy the facilities, so I wasn’t able to do so at all, which was inconvenient. All in all, this was the worst accommodation I’ve had in years — and I travel enough to be able to compare!
Stayed 4 nights in Apr 2024

8/10 Good

Jami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place, but no personal tv or fridge in your room
Stayed 10 nights in Apr 2024

10/10 Excellent

Jordy Gilmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

4/10 Poor

aya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

6/10 Okay

Peter

Liked: Amenities
Disliked: Property conditions & facilities
The people were great! I was a little annoyed at check-in because one staff member told me before I checked in that the towel and sheet (I was in a cohabit room) required a $15 deposit, 100 pesos, or my ID. I didn't have cash at the time, so I planned on using my ID when I completed check-in. However, the person that helped me when I completed check-in said that they no longer take IDs, so I had to pay $21 in fees (more than the deposit itself!) to pull out money from the atm in the lobby. I would've taken out money somewhere else earlier if I didn't think the ID was an option... The room itself was okay. There were a lot of mosquitoes inside the room which I promptly hunted and killed. The resort was nice - pool was great and I enjoyed the common kitchen and other amenities. Overall very average experience. Some goods, some bads.
Stayed 2 nights in Apr 2024

4/10 Poor

Luz Rebeca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The employees are very friendly. and very nice customer service but the installations are bad. THEY HAVE SOME ACTIVITIES AND IS VERY CLOSE TO THE ATRACTIONS AS A BARES OR COCOBONGO VERY CLOSE TO RESTAURANTS ND THE SEA. BUT THE HOSTAL IS NOT CLEAN AN SMELL BAD I THING YOU HAVE TO DO RESPARATIONS BECAUSE THEY CAHARGE ME LIKE 160 USD FO R 2 PEOPLE AND I HAVE TO SHARE RESTROOM.
Stayed 1 night in Mar 2024

6/10 Okay

Paul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
budget but good area
Stayed 2 nights in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay at Selina hotel. The location is great. We received an amazing service from Fernanda. We enjoyed our stay very much.
Stayed 2 nights in Mar 2024

10/10 Excellent

SAB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is actually a chain I have stayed with Selina in Miami also so decided to try it again in Cancun.Booked studio apt for my birthday. It was very spacious and clean. Everything that we needed. We had a great time at Selina. It was right in the middle of everything. They also had on site bar with activities, food and music. Also offer tours that we took and made incredible memories. Definitely recommend.
Stayed 5 nights in Mar 2024

8/10 Good

Antonio

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 7 nights in Mar 2024

6/10 Okay

Jenna

Traveled with partner
Liked: Staff & service, amenities
The outside area is beautiful BUT our room was filled with misquotes. We only stayed one night and were covered in misquote bites. Piping was exposed in the bathroom and paper towels were wrapped around the pipes. Water did not get warm in the shower.