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Sensira Resort & Spa Riviera Maya – All Inclusive

4.5 star property

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4 outdoor pools, free cabanas, sun loungers
Breakfast, lunch, dinner served; international cuisine
Private beach, white sand
Ruby Suite | View from room
Amber Room | Premium bedding, pillowtop beds, free minibar, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • On private beach
  • Hot Tub
  • All inclusive
  • Laundry
$291
includes taxes & fees
Sep 16 - Sep 17

Explore the area

View in a map
KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
    ‪5 min walk‬
  • Petempich Bay
    ‪7 min drive‬
  • Puerto Morelos Beach
    ‪14 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

View all photos for Ruby Suite

Ruby Suite | Premium bedding, pillowtop beds, free minibar, in-room safe

Ruby Suite

9.8 out of 10
Exceptional
(20 reviews)
  • 624 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sapphire, 2 Bedrooms

Sapphire, 2 Bedrooms | Premium bedding, pillowtop beds, free minibar, in-room safe

Sapphire, 2 Bedrooms

9.0 out of 10
Wonderful
(9 reviews)
  • 807 sq ft
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Large Twin Bunk Bed

View all photos for Agatha King

Agatha King | Premium bedding, pillowtop beds, free minibar, in-room safe

Agatha King

8.8 out of 10
Excellent
(119 reviews)
  • 463 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Agatha Queen

Agatha Queen | Premium bedding, pillowtop beds, free minibar, in-room safe

Agatha Queen

8.6 out of 10
Excellent
(159 reviews)
  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Amber 2 Queen beds

View from room

Amber 2 Queen beds

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Amber Room

View from room

Amber Room

9.4 out of 10
Exceptional
(33 reviews)
  • 463 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sapphire Room

Sapphire Room | Premium bedding, pillowtop beds, free minibar, in-room safe

Sapphire Room

8.0 out of 10
Very good
(57 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Room -5 guests- Superior with Side Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Family Room -5 guests- Superior with Side Sea View

  • 538 sq ft
  • Partial sea view
  • Sleeps 5

View all photos for Room Superior with Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Room Superior with Sea View

  • 581 sq ft
  • Sea view
  • Sleeps 2

View all photos for Room Premium with Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Room Premium with Sea View

  • 602 sq ft
  • Sea view
  • Sleeps 2

View all photos for Double Room Standard with Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Double Room Standard with Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 462 sq ft
  • Sea view
  • Sleeps 4

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About this property

Sensira Resort & Spa Riviera Maya – All Inclusive

4.5-star Puerto Morelos hotel with 4 outdoor pools
Spend the day catching some rays at Sensira Resort & Spa Riviera Maya – All Inclusive's private white sand beach, relaxing by one of the hotel's 4 outdoor swimming pools, or pampering yourself at the full-service spa. Change of towels is available on request.
Sensira Resort & Spa Riviera Maya – All Inclusive offers 359 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Puerto Morelos hotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, an outdoor tennis court, and a complimentary water park with waterslides are featured at the hotel. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Inspiration Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Sensira Resort & Spa Riviera Maya – All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. At Sensira Resort & Spa Riviera Maya – All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive hotel also offers a complimentary water park, a complimentary children's club, and a children's pool. Complimentary secured self parking is available on site.

Sensira Resort & Spa Riviera Maya – All Inclusive is a smoke-free property.

La Pergola - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Galerie Des Sens - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
La Finca de Ana - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Rodeo Grill - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
La Tentazione - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Galerie Des Sens
  • La Finca de Ana
  • La Pergola
  • La Tentazione
  • Rodeo Grill

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Foosball table
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Hot tub
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Rock climbing
  • Shopping
  • Table tennis
  • TV in common areas
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (6,771 square feet of space)

Outdoors

  • Free pool cabanas
  • On a private beach
  • Pool loungers

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.63 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sensira Resort Spa
Sensira Resort Spa Riviera Maya – All Inclusive
Sensira Resort & Spa Riviera Maya – All Inclusive Hotel
Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos

Sensira Resort & Spa Riviera Maya – All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1131 out of 2096 reviews
Rating 8 - Good. 487 out of 2096 reviews
Rating 6 - Okay. 225 out of 2096 reviews
Rating 4 - Poor. 126 out of 2096 reviews
Rating 2 - Terrible. 127 out of 2096 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Quan Anh Ngoc

Good bang for your buck. Pros: several restaurants to choose from. Everything shrimp is fresh and delicious! Great service. Cons: Noise from under the door in your room? Block it with a towel. Not everyone has change, which is understandable. I would break down those 20s to 10s, 5s, 1s wherever you're coming fro
Stayed 6 nights in Jun 2025

10/10 Excellent

Nicole M

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we loved our stay at Sensira. I came with my husband and 4 year old daughter. The property is perfect for families with young kids looking for beach and pool time. It’s about 20 minutes from Cancun so it’s kinda remote from shopping/other activities. We did do some day excursions through the resort but plan for that to be an all day thing if you do go. The resort staff was overall kind and helpful. I do feel like they could communicate better as a hotel about activities, hours of different activities, etc. We arrived and were not notified ahead of time of the kids pool being under a remodeling project. I feel that would have been a nice touch to inform guests about since it is a big part of the family experience at the resort. Also, bring change/small bills because change for larger bills because it’s virtually impossible to find. I would recommend for families with kids up to like 8.
Stayed 7 nights in Jun 2025

2/10 Terrible

Melissa, Halifax

Stayed 7 nights in Jun 2025

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice but the air conditioning was hit around the lobby, breakfast area and some other areas but the room was great.
Stayed 5 nights in Jun 2025

8/10 Good

Jorge

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, good place for the price. Food options are very good. The place is overall in great physical shape. Just a bummer the water park and trampoline area was closed due to repairs-would have been good to know before going. One of the pools gets cold due to the bridge above it covering it-bad design. People are friendly but appear short staffed in restaurants. Too much seaweed in front of the resort. Again, overall good for the price.
Stayed 7 nights in Jun 2025

10/10 Excellent

Diana

Stayed 6 nights in Jun 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gusto mucho. Excelente hotel. Todo lo tiene, no hay necesidad de salir. Solo una recomendación esque capaciten mejor al personal encargado del check in. Les falto informar con exactitud como funcionaban los servicios del hotel. Todos muy amables y muy serviciales. Gracias
Stayed 2 nights in Jun 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service for the Amber level was top notch! Food was just mediocre but we didn’t starve..lol. Everywhere was super clean. You want your tub filled at 9:15 with strawberries and wine? Just ask. There were A LOT of children but we were on the adults only side and there were less than 10 people at our pool at all times. Plenty of sun beds and loungers at both the pool and on the beach. The best place ever if you like low key rest and relaxation. Want a great party? Not your place.
Stayed 4 nights in Jun 2025

10/10 Excellent

Cesar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Sensira Resort to celebrate my girlfriend birthday, and from start to finish, everything exceeded our expectations. This was our first all-inclusive experience, and it absolutely set the bar. We stayed in one of the Amber Suites — a beautiful, spacious room that instantly made us feel pampered. From the moment we stepped off the shuttle, we were met with exceptional service. A welcoming team was ready to take our bags (think more high-end concierge than traditional “butlers”), and Rafael, our lead concierge, greeted us with cold towels and a warm smile. He then escorted us to the Amber Lounge for private check-in, complete with welcome drinks and small bites — the perfect start to our weekend. Throughout our stay, we had Rafael, Humberto, and Joao as our dedicated concierges, and they went above and beyond. From helping us settle into a private poolside cabana with drinks and fresh towels, to checking in regularly to make sure we had everything we needed, their service was top-tier and never intrusive. Though the resort is family-friendly, Sensira does an amazing job of creating separate spaces for adults. We spent most of our time at the adults-only pool, which was serene and relaxing. It truly felt like a peaceful retreat — no overcrowding or noise, just great vibes and attentive staff. The food was another highlight. The buffet had a wide variety and high quality, catering to all tastes, and the restaurants on-site offered delicious options each
Stayed 3 nights in Jun 2025

4/10 Poor

Kaneesha

Stayed 3 nights in Mar 2025

6/10 Okay

Nicolas

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
Most of the staff was friendly and the food was pretty good. While the property is a bit dated, it wasn’t terrible overall. However, we had two major issues during our stay: 1. One of the main reasons we chose this resort was for the kids’ water park. Unfortunately, we were surprised to find it closed for renovations when we arrived. There was no prior notice, which was very disappointing — had we known, we would’ve booked elsewhere. To make matters worse, they were spray painting the park during the day, forcing guests to deal with toxic fumes. No effort was made to compensate or even apologize for the inconvenience. 2. Apparently, the resort offers a weekend special for local residents. While Thursday was quiet and enjoyable, Friday became noticeably busier, and by Saturday and Sunday, the pool area was completely overcrowded. Even some of the staff mentioned how chaotic it gets when the locals come in. With so many resort options available, I would recommend looking elsewhere.
Stayed 4 nights in Jun 2025

6/10 Okay

Benito

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
A lot activities for kids
Stayed 3 nights in May 2025

10/10 Excellent

Lindsey

Stayed 7 nights in Feb 2025

8/10 Good

Jennifer, KEMPTVILLE

Stayed 7 nights in May 2025

4/10 Poor

Susann, JOHNS ISLANS

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Jun 2025

8/10 Good

Brent

Liked: Cleanliness, amenities, property conditions & facilities
Let me begin by saying the staff were second none. Their rating is five stars and beyond. They were very attentive and made sure this was a memorable stay. However, there were a couple of downsides to this resort. The beach was minimally maintained, so there was constant seaweed to deal with and overall was just not a nice stretch of beachfront. The kid’s room was decent sized but the ventilation was terrible and that was even with only a curtain for a door. The main buffet was only open in the evening once the our entire stay. Otherwise, there were three restaurants we could access with kids that had minimal menus. Overall this is a great resort, that has fantastic amenities for families. Just little things that could improve.
Stayed 7 nights in May 2025

10/10 Excellent

Rolando

Stayed 2 nights in May 2025

10/10 Excellent

Frank

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time, great place for family fun
Stayed 4 nights in May 2025

8/10 Good

Jason

Stayed 5 nights in May 2025

2/10 Terrible

Eldar

Stayed 8 nights in May 2025

8/10 Good

Sohrab

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good except the room maintenance was an issue. Had to call for a maintenance everyday of our stay from taps, Ac, no water etc. The waiters were really friendly and respectful.
Stayed 4 nights in May 2025

6/10 Okay

Jose, houston

Traveled with family and small children
Liked: Cleanliness
It is just ok to spend a few days with the kids.
Stayed 4 nights in May 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
it was all inclusive which was great. It was a long distance from town and shopping which was not convienent.
Stayed 7 nights in May 2025

2/10 Terrible

Ardian

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not enough food options not enough things for the kids to do
Stayed 7 nights in May 2025

10/10 Excellent

Heaven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed this day. We’ve been before last year and we wanted to come again because of how well they treated us. The food was beyond amazing. You have several different options from buffet to actual dining in at a restaurant. We got the ruby room we had our own butler Our own restaurant and pool table area or lounge guest services were amazing drinks where to die for the hotel is extremely safe and the workers continuously check on you to make sure you are comfortable fed and overall taking care of I rate this hotel a 10 out of 10 if you’re looking for somewhere to feel comfortable enjoy some family time or baecation this resort is definitely it. We also were able to enjoy the spa area which was beyond beautiful. I’ve never experienced a massage like the one that I experienced there again if you’re looking for somewhere to enjoy one of the best vacations you can have this resort is it!!
Stayed 4 nights in May 2025