See all properties

Sensira Resort & Spa Riviera Maya – All Inclusive

4.5 star property

Choose dates to view prices

Photo gallery for Sensira Resort & Spa Riviera Maya – All Inclusive

4 outdoor pools, free cabanas, sun loungers
Ruby Suite | View from room
Private beach, white sand
Breakfast, lunch, dinner served; international cuisine
Amber Room | Premium bedding, pillowtop beds, free minibar, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • On private beach
  • Hot Tub
  • Laundry
$393
includes taxes & fees
Dec 10 - Dec 11

Explore the area

View in a map
KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪5 min walk‬
  • Place, Puerto Morelos Beach
    ‪14 min drive‬
  • Place, Puerto Morelos Town Square
    ‪17 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬

Room options

View all photos for Double Room Standard with Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Double Room Standard with Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 462 sq ft
  • Sea view
  • Sleeps 4

View all photos for Family Room -5 guests- Superior with Side Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Family Room -5 guests- Superior with Side Sea View

  • 538 sq ft
  • Partial sea view
  • Sleeps 5

View all photos for Room Superior with Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Room Superior with Sea View

  • 581 sq ft
  • Sea view
  • Sleeps 2

View all photos for Room Premium with Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Room Premium with Sea View

  • 602 sq ft
  • Sea view
  • Sleeps 2

View all photos for Agatha King

Agatha King | Premium bedding, pillowtop beds, free minibar, in-room safe

Agatha King

8.8 out of 10
Excellent
(125 reviews)
  • 463 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Amber Room

View from room

Amber Room

9.4 out of 10
Exceptional
(35 reviews)
  • 463 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Agatha Queen

Agatha Queen | Premium bedding, pillowtop beds, free minibar, in-room safe

Agatha Queen

8.6 out of 10
Excellent
(160 reviews)
  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Sapphire Room

Sapphire Room | Premium bedding, pillowtop beds, free minibar, in-room safe

Sapphire Room

8.0 out of 10
Very good
(60 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Sapphire, 2 Bedrooms

Sapphire, 2 Bedrooms | Premium bedding, pillowtop beds, free minibar, in-room safe

Sapphire, 2 Bedrooms

9.0 out of 10
Wonderful
(9 reviews)
  • 807 sq ft
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Large Twin Bunk Bed

View all photos for Ruby Suite

Ruby Suite | Premium bedding, pillowtop beds, free minibar, in-room safe

Ruby Suite

9.8 out of 10
Exceptional
(20 reviews)
  • 624 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Amber 2 Queen beds

View from room

Amber 2 Queen beds

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Similar properties

Nightclub
Dreams Riviera Cancun Resort & Spa - All Inclusive
  • Pool
  • Hot Tub
  • All inclusive
  • Spa
4.3 out of 5, Excellent, 1,416 reviews
Dreams Riviera Cancun Resort & Spa - All Inclusive

About this property

Sensira Resort & Spa Riviera Maya – All Inclusive

4.5-star Puerto Morelos hotel with 4 outdoor pools
Spend the day catching some rays at Sensira Resort & Spa Riviera Maya – All Inclusive's private white sand beach, relaxing by one of the hotel's 4 outdoor swimming pools, or pampering yourself at the full-service spa. Change of towels is available on request.
Sensira Resort & Spa Riviera Maya – All Inclusive offers 359 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Puerto Morelos hotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, an outdoor tennis court, and a complimentary water park with waterslides are featured at the hotel. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Inspiration Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Sensira Resort & Spa Riviera Maya – All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. At Sensira Resort & Spa Riviera Maya – All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive hotel also offers a complimentary water park, a complimentary children's club, and a children's pool. Complimentary secured self parking is available on site.

Sensira Resort & Spa Riviera Maya – All Inclusive is a smoke-free property.

La Pergola - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Galerie Des Sens - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
La Finca de Ana - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Rodeo Grill - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
La Tentazione - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Galerie Des Sens
  • La Finca de Ana
  • La Pergola
  • La Tentazione
  • Rodeo Grill

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Foosball table
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Hot tub
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Rock climbing
  • Shopping
  • Table tennis
  • TV in common areas
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (6,771 square feet of space)

Outdoors

  • Free pool cabanas
  • On a private beach
  • Pool loungers

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.66 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sensira Resort Spa
Sensira Resort Spa Riviera Maya – All Inclusive
Sensira Resort & Spa Riviera Maya – All Inclusive Hotel
Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos

Reviews

Sensira Resort & Spa Riviera Maya – All Inclusive Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1133 out of 2133 reviews
Rating 8 - Good. 511 out of 2133 reviews
Rating 6 - Okay. 232 out of 2133 reviews
Rating 4 - Poor. 125 out of 2133 reviews
Rating 2 - Terrible. 132 out of 2133 reviews

Reviews

10/10 Excellent

Yuen Ching Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Excellent services
Stayed 5 nights in Aug 2025

10/10 Excellent

Tanneika

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 4 nights in Aug 2025

10/10 Excellent

Christian D Delgado

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, food was amazing and the property is spotless..!!! Excellent choice if you’re looking for a family environment resort.
Stayed 6 nights in Aug 2025

10/10 Excellent

FNU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

2/10 Terrible

Jimmy Renato Avila

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If it’s your first time in Cancun, I strongly recommend not staying at this hotel. The experience at this so-called “5-star resort” was far below expectations; it honestly doesn’t deserve even 3 stars. The location is poor, and the beach is disappointing. My family and I arrived at 8 a.m. and requested early check-in. We were told it was possible, but only if we paid an upgrade of more than $400 USD. The hotel was not full; they simply lack the initiative to truly delight their guests. I understand policies must be followed, but in a property that claims to be 5-star, flexibility and customer care should come first. The staff was generally kind, especially in the buffet area and the steakhouse restaurant. I want to highlight the service of Iván, our waiter, who went above and beyond and made us feel, even if just for a moment, like we were in a true luxury resort. Unfortunately, the negatives outweighed the positives: the lobby restrooms were constantly dirty and in poor condition, and Wi-Fi was restricted until after check-in. When I asked for access at reception, the response was: “Sorry, not until 3 p.m. when you have your room.” Later, another staff member helped me connect without any issue, which only shows inconsistency in service. In conclusion, I do not recommend this hotel. Cancun has many other options at similar prices that provide far superior service, facilities, and overall experiences.
Stayed 4 nights in Aug 2025

8/10 Good

Luz C

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A special thank you to Karina, Eva from the buffet restaurant in the lobby. Alberto from the lobby restaurant thank you so much for getting our baby food and our tacos! Anna thank you! At the steakhouse restaurant and Angel at the lobby bar for finding the Red Bull. The entire staff by the pool area the above and below servers you all are great The staff that cleans the room you guys do an amazing job super clean rooms thank you! Diego at bell boy department thank you! for coordinating our cab service and our luggage’s very hospitable and welcoming. one thing I would like to suggest is more interaction activities for toddlers.
Stayed 5 nights in Aug 2025

10/10 Excellent

Nuria P

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Louie-Sergio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Sensira! Eric and Diego are amazing people and made us feel welcome along with the rest of the staff! great food, great people, fun activities, beautiful views, engaging events.. all things you need in a resort!
Stayed 4 nights in Aug 2025

10/10 Excellent

Hirut

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this resort was excellent. My kids had a fantastic stay and entertainment was excellent. The steak restaurant was great and our server Anna was fun and professional. Thank you to all stuff that made our stay unforgettable ❤️!
Stayed 7 nights in Aug 2025

8/10 Good

Natasha

Liked: Cleanliness, staff & service, amenities
The bed was firm but i like that,food options were to my liking but the alcohol portion didn't do it for. Maybe due to the fact that it's family resort. Overall everything was good
Stayed 4 nights in Aug 2025

8/10 Good

Fabian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very close to the Cancun airport. The resort is beautiful very family oriented and clean. The staff are phenomenal. Diego was the first one to greet us and he was very helpful. Marcos and Raphael our Butlers always went above and beyond for us. The food is phenomenal. Cannot say how great the rodeo house was and the buffet every day had a humungous variety of different things for everybody to eat, always ate something different. We were celebrating our anniversary and they made us feel very special. The only minor problem was the road going to the resort from the highway is very bumpy, hopefully they can work out their differences between the other resorts too repaired by the next time we visit and also I wish that the beach was nicer and the water cleaner but other than that, we had a beautiful time there
Stayed 7 nights in Aug 2025

6/10 Okay

Rulio, Norristown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia Robbed Me – Worst Company Ever On June 13–15, 2025, I booked a 2-night stay through Expedia for 4 people, 2 queen beds. When we got to the hotel, there was ONE bed. Two of us had to sleep on the floor. The FLOOR. What kind of scam is this? Expedia took my money and delivered nothing close to what I paid for. Then came my Cancun trip, August 14–19, 2025. My return flight was supposed to be with Aero Mexico. Without asking me, Expedia switched me to Spirit Airlines, the absolute bottom of the barrel. The one airline I swore I would never fly again. And they shoved it on me like I had no choice. The resort booking was the final insult. I reserved a room for my wife and me. Expedia only listed me. At check-in, they demanded an outrageous $875 extra for my wife to stay in the room I had already paid for. On top of that, Expedia lied about cancellation fees, claiming I’d lose everything, while the Sensira Resort confirmed they had no such policy. To be fair, my experience at Sensira itself was good;the staff were professional, and the property was excellent,but even they didn’t do nearly enough to help me fight this overcharge that Expedia dumped on me. In the end, I was left holding the bill, while Expedia walked away clean. Expedia ruined both trips, drained my wallet, and treated me with zero respect. This company is a fraud. A sham. A disgrace. I will never use Expedia again, and I beg anyone reading this: don’t go near this company. They will ruin your trip.
Stayed 5 nights in Aug 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food
Stayed 7 nights in Jul 2025

8/10 Good

Nadine Tracey

Liked: Cleanliness
Stayed 7 nights in Aug 2025

10/10 Excellent

Anteneh Gebremariam, WINNIPEG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2025

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sensira is an absolute 10/10!! It was the PERFECT resort for my family and I. Rooms…food…activities…pools…service…couldn’t have asked for better. We will definitely be back!
Stayed 3 nights in Aug 2025

10/10 Excellent

Hamzeh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great family time. The kids loved the activities. Pools are good and safe.
Stayed 6 nights in Aug 2025

10/10 Excellent

Maria

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families. Fun activities
Stayed 4 nights in Aug 2025

10/10 Excellent

Medissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, family friendly, kind employees
Stayed 4 nights in Aug 2025

10/10 Excellent

IFEANYI Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and has important amenities that you would expect to find in an all-inclusive family friendly resort.
Stayed 4 nights in Aug 2025

8/10 Good

Gaytri

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was nice, too much sea weed couldn't use the beach at all, the food is ok now very Mexican they should have an area to actually find taco and other Mexican food, activities like zipline is only 2 hour daily and always a line. Needs more cabanas by the pool limited shade to relax by the pool. The resort does not have any option to help you get a taxi of bus for day trips you have to book ur own.
Stayed 5 nights in Aug 2025

10/10 Excellent

Arthur, Hackettstown

Stayed 6 nights in Aug 2025

10/10 Excellent

Ash

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

dora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED sensira! Loved! The food was amazing and since everything was inclusive we definitely enjoyed every single thing lol. Nothing disappointed. We will say Rodeo was the best restaurant if we had to choose. The room was gorgeous (amber room). Our room also included access to an exclusive lounge which we often went to (it’s quieter and adults only). The only thing that would make me not choose this resort again is the location. It was easy to arrive by by cab but the road leading to the resort is soooo bumpy and you can’t walk to anything because there’s nothing near. Aside from that we’ll be back.
Stayed 6 nights in Aug 2025

10/10 Excellent

Luis G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025