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Suites Cancun Center Cancun

2.5 star property

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Photo gallery for Suites Cancun Center Cancun

Standard Double Room | 1 bedroom, down comforters, individually decorated
Outdoor pool
Reception
Outdoor pool
Interior detail

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Alcatraces 32 S M 22 Mza 10, Cancun, QROO, 77500
  • Las Palapas Park
    ‪1 min walk‬
  • Plaza 28
    ‪9 min walk‬
  • Plaza Las Americas
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, down comforters, individually decorated

Standard Double Room

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Triple Room

Superior Triple Room | 1 bedroom, down comforters, individually decorated

Superior Triple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | 1 bedroom, down comforters, individually decorated

Standard Double Room, 2 Double Beds

8.4 out of 10
Very good
(5 reviews)
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, down comforters, individually decorated

Superior Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | 1 bedroom, down comforters, individually decorated

Standard Triple Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Quadruple Room Standard

1 bedroom, down comforters, individually decorated

Quadruple Room Standard

  • Sleeps 4

View all photos for Triple Room Standard

1 bedroom, down comforters, individually decorated

Triple Room Standard

  • Sleeps 3

View all photos for Quadruple Room Standard

1 bedroom, down comforters, individually decorated

Quadruple Room Standard

  • Sleeps 4

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Interior entrance

Hotel Xbalamque and Spa Cancun

  • Pool
  • Spa
  • Parking included
  • Free WiFi
3.5 out of 5, Good, (1003)
$52 nightly
The price was $74
The price is $52 total
includes taxes & fees
Hotel Xbalamque and Spa Cancun

About this property

Suites Cancun Center Cancun

Hotel in Downtown Cancun
Along with an outdoor pool, this smoke-free hotel has a 24-hour front desk and a garden. WiFi in public areas is free.
Suites Cancun Center Cancun offers 70 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. These individually decorated and furnished accommodations include desks. Beds feature down comforters. 32-inch LCD televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Suites Cancun Center Cancun features an outdoor pool and a garden. Wireless Internet access is complimentary.

Suites Cancun Center Cancun is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 3 buildings
  • 3 floors
  • Built in 2000
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: MXN 299
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:30 PM to 9:00 AM

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 9 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 300 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: MXN 299 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Property is located within an airport and access is restricted to airport travelers only; flight boarding pass with passport must be presented upon check-in (visa may be required)
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:30 AM to 10:30 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
Children under 18 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Suites Cancun Center
Suites Hotel Cancun Center
Suites Cancun Center Hotel
Suites Cancun Center
Suites Cancun Center Cancun Hotel
Suites Cancun Center Cancun Cancun
Suites Cancun Center Cancun Hotel Cancun

Suites Cancun Center Cancun Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 68 out of 230 reviews
Rating 8 - Good. 67 out of 230 reviews
Rating 6 - Okay. 50 out of 230 reviews
Rating 4 - Poor. 22 out of 230 reviews
Rating 2 - Terrible. 23 out of 230 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

sai

Traveled with partner, Traveled with family
Liked: Staff & service
Good hotel, with decent budget. Easy access to downtown, ADO bus station and has lot of options around for restaurants. Room doesn't come with: Oven Dryer It's apt for people coming to stay overnight as budget friendly, no luxury expectations.
Stayed 3 nights in Apr 2025

6/10 Okay

***

Stayed 1 night in Apr 2025

10/10 Excellent

Jesus

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was great!
Stayed 1 night in Mar 2025

8/10 Good

Martha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location easy to walk to and from ADO but we could hear the noise from the restaurants and events of the plaza de las palapas until late night. Friendly staff.
Stayed 2 nights in Mar 2025

6/10 Okay

hector de jesus

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Ok, clean, pool does not have pool chairs, a bit loud. No indoor parking.
Stayed 1 night in Mar 2025

6/10 Okay

Charles

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was ok we stayed on a Saturday night, till 5 am Sunday morning loud music outside on the market / fancy square.
Stayed 1 night in Mar 2025

6/10 Okay

Maria

Traveled with family
Liked: Staff & service
Tha staff was nice , the place clean although I didn’t get the best room
Stayed 1 night in Jan 2025

6/10 Okay

Paulo

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The windows didn’t closed and Music outside very loud couldn’t sleep until 4am definitely no for family. Anything else very good and the price is very reasonable
Stayed 2 nights in Dec 2024

6/10 Okay

Sulema

Traveled with partner
Liked: Cleanliness, staff & service
There was no hot water for showers. Staff went to go check it's temperature at the room and said it was warm. It was cold.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alvaro, Playa del Carmen

Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
All good except they charged me for leaving at 12:40
Stayed 1 night in Oct 2024

8/10 Good

kerry

Liked: Cleanliness, property conditions & facilities
Keep up the great work
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible place, never again

Muy mala experiencia nada que ver con las fotografías que muestran algunas cosas que aparecen allí no están, por las noches hay demasiado ruido, se siente mucha inseguridad, nunca volvería, no hay microondas, cafetera, plancha, etc. Si tu plan es pasar unas bellas vacaciones y quieres tomar algún cóctel o servecita este no es lugar, si metes alcohol te cobrarán unas multa sin previo aviso, never again. Sin mensionar que las puertas están muy inseguras y viejas.. Terrible, the are not microwave, coffeemaker, refrigerator etc, the service is really bad , smells really bad, noisy all night, also if you planning to have fun and relax drink alcohol in your room after a long day this is not the place the will ask you for to pay a penalty with out previos notice,
Stayed 6 nights in Aug 2024

2/10 Terrible

Hilda

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible place to stay no lock on the door and room smelled horrible mold on pillows . Do not stay here especially if you are a female
Stayed 3 nights in Jul 2024

4/10 Poor

Anju Kumari

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff at the front desk were knowledgeable and friendly. Guests were noisy and did not consider that other guests were there too. From outside building looked good but inside, room was not greatest. Sink taps were old and leaking, no sprinkle system, Air conditioner was old and noisy,, did not feel safe to be there. We were there for 3 nights, saw police two times. It does not look like, building meets standard code for housing..
Stayed 3 nights in Jun 2024

4/10 Poor

NATSUMI

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The location is really great!!! That’s all what we like. No body soup, no shampoo and conditioner, no hair dryer. Broken tap and shower head. Very noisy music singing laughing talking in night time until 2am with other guests from India. If you don’t mind these things and your priorities are only location and price, we recommend this hotel.
Stayed 2 nights in Apr 2024

6/10 Okay

Patrick

Liked: Staff & service, amenities
Strange visitor policy for visitors as I had a 2 double bed room with just me there.
Stayed 7 nights in Apr 2024

8/10 Good

Loksayath

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Elisabeth

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property needs a serious upgrade of the facilities. In addition, some of the rooms are exposed to very loud music. I had to pay extra to change my room to avoid the music. The staff, however, were friendly and efficient.
Stayed 1 night in Feb 2024

8/10 Good

Abdiel, Cancún 58

Liked: Cleanliness, staff & service
The rooms didn't quite match the glamour of the online photos, they looked simple with no charm. The room was lacking a ceiling fan and missing toiletries for the 1st night. The cleanliness of the room was consistent, with daily housekeeping ensuring fresh linens and a tidy space. Plus, the reliable availability of warm water in the shower was a comforting touch.
Stayed 3 nights in Feb 2024

2/10 Terrible

ABDELHAFID

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad Not recommend
Stayed 1 night in Feb 2024

6/10 Okay

Teresa

Pray for this hotel

Um. It’s not a good look. It looks as though there is a massive group of families 10-15 -living there with young children. Why do I assume that? Only at him would I put my naked foot on a coffee table in the lobby. Actually I wouldn’t even do that because I have too much respect for my home. Would I stay there again? Only if I was on a super budget. Why? -Lobby and hotel filled with residents (loud) -Bed mattress non existent because you could feel the board slats. -Kavia amenities? -Had to leave a $10 US OR ID for remote control and key -It was SUPER CLEAN. Kudos to the housekeeping who work super hard. How they keep them working there with all those families to clean up after - I dunno. - The tv had streaming - internet during the day was unpredictable
Stayed 2 nights in Nov 2023

8/10 Good

Tania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Aug 2023

8/10 Good

Eduardo

Business traveler
Liked: Staff & service
Centrally located. Building is tired, needs thorough cleaning and paint.
Stayed 1 night in Jul 2023

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
I traveled alone for my birthday and I wanted something affordable and close to Parque de Las Palapas. My room was comfortable and the a/c was cold. The ladies at the front desk were really sweet. I only know basic Spanish and I was able to communicate pretty well. The only bad thing that I can say is that there's no fridge in the room, but there's an Oxxo, food stalls, bars, and restaurants right outside and around the corner as well.
Stayed 3 nights in May 2023