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Suites Gaby Cancun

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Suites Gaby Cancun

Reception
Superior Room | In-room safe, desk, soundproofing, iron/ironing board
Front of property
Terrace/patio
Breakfast served

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
Av. Sunyaxchen Lote 46 y 47 Mza 2, Supermanzana 25, Cancun, QROO, 77509
  • Plaza 28
    6 min walk
  • Las Palapas Park
    7 min walk
  • Mercado 23
    13 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    21 min drive

Room options

View all photos for Superior Room

Superior Room | In-room safe, desk, soundproofing, iron/ironing board

Superior Room

  • 194 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard

In-room safe, desk, soundproofing, iron/ironing board

Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Double Room Superior

In-room safe, desk, soundproofing, iron/ironing board

Double Room Superior

  • Sleeps 4
  • 2 Full Bed(s)

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About this property

Suites Gaby Cancun

3-star hotel in Downtown Cancun
This smoke-free hotel features a restaurant, a rooftop terrace, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Suites Gaby Cancun offers 54 accommodations with laptop-compatible safes and complimentary toiletries. 32-inch plasma televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Cancun hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Suites Gaby Cancun is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
The Turtle - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 10 for adults and USD 3 to 8 for children
  • A restaurant

Restaurants on site

  • The Turtle

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 10 for adults, and USD 3 to 8 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Suites Gaby
Suites Gaby Cancun
Suites Gaby Hotel
Suites Gaby Hotel Cancun
Suites Gaby
Suites Gaby Cancun Hotel
Suites Gaby Cancun Cancun
Suites Gaby Cancun Hotel Cancun

Suites Gaby Cancun Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 298 out of 907 reviews" "
Rating 8 - Good. 365 out of 907 reviews" "
Rating 6 - Okay. 160 out of 907 reviews" "
Rating 4 - Poor. 44 out of 907 reviews" "
Rating 2 - Terrible. 40 out of 907 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edgar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff & service nice people
Stayed 4 nights in May 2024

6/10 Okay

Dale

Liked: Staff & service
Disliked: Property conditions & facilities
Solo stopover in Cancun downtown
Stayed 4 nights in May 2024

6/10 Okay

Patrick

Liked: Cleanliness, staff & service, room comfort
This is a tough one to grade. In one hand it was clean, safe, comfortable, great staff, pretty close to transit and good value. On the other hand sink plugged (which was fixed the next day), I wouldn’t look under the sheets cause the mattress really has to go, room phone doesn’t not work(line is dead), safe box not working and when I mentioned it I was told “none of them work” and the area, not the most upscale. Very run down. Would I stay there again? hmmmmm, not really.
Stayed 5 nights in Jan 2024

10/10 Excellent

Robert Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a good vibe for me. But they don't speak a lot of English so not for everybody. I love the locals. Everything is half the price or more downtown compared to the beach area.
Stayed 14 nights in Nov 2023

6/10 Okay

Daniel A

Liked: Cleanliness, staff & service, property conditions & facilities
The Good, The Bad, and The Ugly
First, the good. Exceptional cleanliness. Staff continually clean every surface. Reception staff are welcoming and you can expect assistance from them for most things required. The hotel's location is very good and is only minutes walk away from any number of places to eat as well as a centro market where hundreds of vendors set up shop daily. Hotel rates are reasonable and they do have a restaurant open for breakfast daily where you can find offerings over a broad price range. The Bad: The place truly is a noise box and the management does little to control loud talk in the hallways or lobby which transfers to the rooms because of the tile floors which act like echo chambers. This can go on sometimes into the wee hours of the morning because alot of guests are just plain inconsiderate or because they don't control their kids who are just naturally loud. The hotel posts signs that are meant to remind guests to be quiet and considerate but these do little to alleviate the situation if management doesn't act when necessary. The Ugly: The water saver toilets installed in the rooms are pretty inefficient. It appears most of the rooms have had some upgrades to shower heads and sinks but really they need a better sanitary toilet system.
Stayed 7 nights in May 2023

4/10 Poor

Mounisha

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel was good but we had a problem with Wi-Fi, there was no Internet for 4 days. We felt it very difficult for us to be with out Internet. The staff didn’t respond properly.
Stayed 4 nights in Feb 2023

6/10 Okay

CRAIG

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This hotel could not have been in a more perfect location for why we were there. We could walk everywhere. There were close restaurants, banks, etc. The hotel restaurant did not look very inviting so we didn’t use it. The website promised English speaking staff but that was not always the case and was difficult. The hotel room was very clean!!!
Stayed 4 nights in Feb 2023

4/10 Poor

Jason

Business traveler
Disliked: Staff & service, amenities
This hotel is for people looking for a cheap and simple place to stay/ sleep. The bathroom is in my single was tiny, dirty ceilings in shower area, not one piece of art on the walls, A/C in room worked fine. Daily you have to go into lobby for reset your room key. Pain in ass, I stayed there due to me being in area for dental work, it fit my simple needs of bed and shower. This is not a relaxing hotel by any stretch of the imagination. Full size bed mattress was extremely uncomfortable. The surrounding area is nice, it’s safe, and plenty of places to eat, “Mercado 28” is a block away. Plenty shopping. Staff was nice but as other reviewers stated they spoke lil English. Overall I’d rate this place a 2 for comfort/ 3 for convenience 3 for staff and cleanliness, they did come change bed daily. It’s a cheap place to sleep that’s it.
Stayed 10 nights in Jan 2023

4/10 Poor

Yonatan

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities

6/10 Okay

William

Traveled with group
Liked: Cleanliness
Location is ok, staff is good , no hot water , breakfast good but not included .safe area

10/10 Excellent

marco

Liked: Staff & service, amenities
Perfect
Stayed 1 night in Dec 2022

4/10 Poor

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2022

10/10 Excellent

James Leslie

Liked: Staff & service, amenities, property conditions & facilities
Staff very friendly and polite. Room very nice ( clean) . Bathroom good shower and towels plenty. TV worked good and lots of closet space. Breakfast room opened at seven and good menu and good food and drinks. Staff polite aswell. Good parking indoors. Only problem card door locks failed consistently .had to make many fustrating trips down stairs to get card charged and still may not work again. I believe frustrated the front desk workers aswell but they kept smiling. I left my room for several days with a lot of my belongings in the room . Nothing was disturbed only the maid made visits to check if room was ok for cleaning . Felt very reassured with the staff. Overal a nice place to stay. Great for shopping and Resteraunt’s very handy. Staff can recommend all the food types you may like at different places. I believe my friends from Belize enjoyed the hotel as much as I .Jake
Stayed 16 nights in Apr 2022

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
It’s quite even though it’s beside the road i had the comfortable to relax and sleep. And it’s very affordable to me.
Stayed 2 nights in Apr 2022

2/10 Terrible

Yuval

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WORST "HOTEL" I ever stayed in, STAY AWAY!!! I came to the reception and had to wait for a long while because the recepcionist was super slow. When my turn came I realised she was also unfirendly. I was told that the hotel policy is that even though I paid for a room with capacity of 2 people I am not allowed to bring guests for "secuirty reasons". Anyway, I went to my room and took a shower. While I was taking a shower I heard horribly loud knocks at my door. I dressed up quickly just to find out an employe of the hotel who had no English. He just comanded me with his hand to move to the next room. I decided I am not going to argue. Right after that bizzare incident I went outside and only came back at night. Then I realized that they were moving me to a room with an extremely noisy AC...I couldnt sleep all night because it was either too hot without AC or too noisey with AC. First thing I did in the morning was telling the reception about the noisey AC and asking them to either fix it or move me to another room. I was told that the maintainance guy was not there today and that there are no rooms availabile. I checked up on Expedia just to figure out there were many rooms availabile, including 4 rooms of my exact standard. I showed the recepcionist that there are many rooms availabile but instead of asking for apologey for her ugly lies she just avoided me. She even deactivated my room key and only activated it after she relaised it was one step too far. STAY AWAY!!!
Stayed 3 nights in Mar 2022

4/10 Poor

neeta

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Uncomfortable.
Hastily constructed hotel. Poor plumbing. Hardly any furniture.
Stayed 1 night in Mar 2022

2/10 Terrible

Raul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
awful attention
horrible customer service, the receptionist was always angry giving awful attention to customers, they didn’t even allow to have guests, the room was noisy, very small and quite expensive for what it has to offer. please do no stay here
Stayed 1 night in Feb 2022

6/10 Okay

Juan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Little maintenance will do good to the rooms. They had to change out room because the window wouldn’t close. However they moved from 2nd floor to third floor. Which is a pain because there’s no elevator.
Stayed 1 night in Feb 2022

10/10 Excellent

Gesvin

Stayed 2 nights in Jan 2022

2/10 Terrible

Trinidad

Stayed 1 night in Dec 2021

10/10 Excellent

Daviel Y

Liked: Staff & service, amenities, property conditions & facilities
It worked for my needs.
Stayed 2 nights in Nov 2021

6/10 Okay

RICHARD

Liked: Cleanliness, staff & service
A place to sleep
The room had good internet and hot water from shower. You would capture my attention to stay there if the price was 20% lower (and/or was reduced for a stay of 2 weeks or longer). The security safe also did not work, and aircon controller battery was almost at 0%. The room and reception were very clean. In summary, the hotel was unimpressive for the price.
Stayed 1 night in Nov 2021

2/10 Terrible

Lawrence

Disliked: Staff & service, amenities, property conditions & facilities
I the closeness of Market 28 was great. The room was very small and the entire building is a loud noise box. Voices from the reception area travel to the rooms. The proximity of the rooms are so close conversations can be heard. I NEVER had my sheets changed by the room service attandant during my 3 day stay. I changed them myself. I would NEVER recommend someone to stay there.
Stayed 3 nights in Oct 2021

8/10 Good

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanliness, convenient location - close to the terminal 10 min. I liked everything overall...
Stayed 8 nights in Sep 2021

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
they checked us into a room where the toilet didn't flush unless you tried flushing multiple times, the sink faucet was broken, we had to hold the faucet in place, to turn it on and off, the room was extra small as was the beds. they were not able to accomendate us with a functioning room so we had to book a stay at another place.
Stayed 10 nights in Aug 2021