Top Hotel
Sun Palace Cancun - Adults Only - All Inclusive
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages
- All meals, snacks, and beverages included
- 24-hour room service
Not included
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
- All available beverages included
- 24-hour room service
- Spa/beauty facilities and services not included
- Activities/services from independent operators not included
- Gratuities included
- Transportation to offsite activities not included
- Offsite tours not included
- All non-motorized water sports included
- All meals included
Property Features
Sun Palace Cancun - Adults Only - All-inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Sun Palace Cancun - Adults Only - All-inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.
A complimentary breakfast is offered each morning. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 4 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a spa tub, a steam room, and a fitness center. Guests can use the outdoor pool at a partner property. Complimentary self parking is available on site.
Sun Palace Cancun - Adults Only - All-inclusive is a smoke-free property.
- Express check-in
- Daily
- Number of outdoor pools - 3
- Number of hot tubs - 1
- Elevator
- Fitness facilities
- 24-hour front desk
- Porter/bellhop
- Express check-out
- Free self parking
- Dry cleaning/laundry service
- Terrace
- Luggage storage
- Hair salon
- ATM/banking
- Free full breakfast
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Shopping on site
- Total number of rooms - 247
- No accessible shuttle
- Accessible airport shuttle
- Number of floors - 8
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Number of accessible parking spaces 1
- Front entrance ramp
- Elevator door width (inches) - 35
- Number of bars/lounges - 4
- Elevator door width (centimeters) - 89
- Number of poolside bars - 2
- Full-service spa
- Number of swim-up bars - 1
- Stairwell handrail height (inches) - 39
- Access to nearby outdoor pool
- Stairwell handrail height (centimeters) - 100
- Beach umbrellas
- Free breakfast
- Spa treatment room(s)
- Tours/ticket assistance
- Beach sun loungers
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Smoke-free property
- Number of coffee shops/cafes - 1
- Safe-deposit box at front desk
- Proposal/romance packages available
- Number of restaurants - 4
- Banquet hall
- Laundry facilities
- Beach towels
- Multilingual staff
Room Amenities
Sun Palace Cancun - Adults Only - All-inclusive offers 247 accommodations with free minibar items and safes. Rooms open to balconies. Beds feature down comforters. Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. This Cancun property provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
- Cable/satellite TV service
- Coffee/tea maker
- Daily housekeeping
- Hypo-allergenic bedding available
- Free local calls
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Jetted bathtub
- Balcony
- Room service (24 hours)
- In-room climate control (air conditioning)
- Free bottled water
- Premium TV channels
- Wireless internet access
- Blackout drapes/curtains
- Slippers
- Separate bathtub and shower
- Satellite TV service
- Free WiFi
- Down comforter
- Minibar (stocked, free items)
- Rollaway/extra beds (free)
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Smart TV
- Number of beds 1
- Braille signage
- Closed captioned TV
- Visual fire alarm
- Doorbell/telephone notification
- Toothbrush and toothpaste not available
- WiFi speed 100+ Mbps (good for 1–2 people or up to 6 devices)
- Magnifying mirror
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
A complimentary full breakfast is served each morning between 7 AM and 11:30 AM.
La Tratto - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
Aurora - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Fuego - This restaurant specializes in Latin American cuisine and serves dinner only. Reservations are required. Open daily.
Thai - This restaurant serves dinner only. Reservations are required. Open daily.
24-hour room service is available.
Spa Services
The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Handrails in stairways
- Wheelchairs available on site
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible van parking
- Braille or raised signage
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to elevator
- Wheelchair-accessible spa
- Wheelchair-accessible pool
Nearby Activities
3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Ecotours nearby
- Golfing nearby
- Snorkeling nearby
- Parasailing nearby
- Windsurfing nearby
- Scuba diving nearby
Hotel Policies
Payment types
Fees
Optional extras
- Airport shuttle fee: USD 26 per person (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation.
Security system
Staffed front desk
No cribs (infant beds) available
Carbon monoxide detector
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Service animals not allowed
Minimum guest age is 18
Caters to adults only
Debit cards
Property confirms they are implementing guest safety measures
Children and extra beds
- Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
- Free rollaway/extra beds!
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Guests under 18 years old are not permitted at this adults-only property.
No pets and no service animals are allowed at this property.
Hotel Names
- All Inclusive Sun
- Sun Couples
- Sun Palace Couples
- Sun Palace Couples Only
- Sun Palace Couples Only All Inclusive
- Sun Palace Couples Only All Inclusive Cancun
- Sun Palace Couples Only Cancun
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- Sun Palace Couples All Inclusive
- Sun Palace Couples Cancun
- Sun Palace Couples All Inclusive All-inclusive property Cancun
- Sun Palace Couples All Inclusive All-inclusive property
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