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Hotel & Beach Club Ojo de Agua

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel & Beach Club Ojo de Agua

Deluxe Bungalow | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Exterior
Terrace/patio
Beach/ocean view
Deluxe Room, 2 Double Beds, Garden View | City view

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
5 Av Javier Rojo Gomez, Puerto Morelos, QROO, 77580
  • Ojo de Agua Beach
    2 min walk
  • Arrecife de Puerto Morelos National Park
    2 min walk
  • Puerto Morelos Town Square
    5 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    26 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Ocean View

  • 208 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Garden View

Deluxe Room, 2 Double Beds, Garden View | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Double Beds, Garden View

  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Double Beds, Ocean View

  • 260 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Palapa King Suite Pool view

Palapa King Suite Pool view | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Palapa King Suite Pool view

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Partial Ocean View

1 bedroom, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed, Partial Ocean View

  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • 208 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Bungalow

Deluxe Bungalow | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Deluxe Bungalow

  • 431 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Deluxe Room, 2 Double Beds, Partial Ocean View

Deluxe Room, 2 Double Beds, Partial Ocean View | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Double Beds, Partial Ocean View

  • 260 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Pool

Hotel Ojo de Agua

Pool
Free WiFi
Restaurant
Air conditioning
3.7 out of 5, Good, (1022)
The price is $62
per night
$77 total
includes taxes & fees
Dec 11 - Dec 12
Hotel Ojo de Agua

About this property

Hotel & Beach Club Ojo de Agua

3-star Puerto Morelos hotel walkable to Puerto Morelos Town Square
At Hotel & Beach Club Ojo de Agua, relax by one of the 2 outdoor swimming pools or spend the day at the beach where you can enjoy snorkeling.
Hotel & Beach Club Ojo de Agua offers 20 air-conditioned accommodations with hair dryers and complimentary toiletries. 32-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel & Beach Club Ojo de Agua features 2 outdoor swimming pools and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers tour/ticket assistance, a garden, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on request.

Hotel & Beach Club Ojo de Agua has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Beach Club Ojo de Agua - This family restaurant serves breakfast, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 220 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Beach Club Ojo de Agua

Things to do

  • 2 outdoor pools
  • Children's pool
  • Playground
  • Snorkeling
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Mini-fridge
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 220 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

TAFFEIT Beach Hotel
Arena Beach Oceanfront
& Club Ojo Agua Puerto Morelos
Capital O Hotel Arena Beach Club
Hotel & Beach Club Ojo de Agua Hotel
Hotel & Beach Club Ojo de Agua Puerto Morelos
Hotel & Beach Club Ojo de Agua Hotel Puerto Morelos

Hotel & Beach Club Ojo de Agua Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 176 out of 534 reviews" "
Rating 8 - Good. 167 out of 534 reviews" "
Rating 6 - Okay. 82 out of 534 reviews" "
Rating 4 - Poor. 56 out of 534 reviews" "
Rating 2 - Terrible. 53 out of 534 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hal, SPRINGFIELD

Traveled with family
Liked: Staff & service, amenities
Right on the ocean with a very good restaurant. Our only problem was the sargassum weed on the beach, but there are daily efforts to clean it and it is only really bad in the summer.
Stayed 9 nights in Aug 2024

8/10 Good

Cuauhtémoc

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
El club de playa y restaurante muy buenos, lo malo fue que había una fiesta con música en vivo en la casa de a lado y no nos dejaba dormir por el fuerte ruido. El gerente nos pudo reubicar y solo asi pudimos descansar. Un hotel con las 3 B´s
Stayed 1 night in Aug 2024

6/10 Okay

Roberto

Not what it looks like.
Was not what the pictures indicated, front desk did not help, no wifi was available but I could see there name saying it does, will not book there again. SURPRISE
Stayed 5 nights in Aug 2024

6/10 Okay

Maria Sarife

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Excellent location right by the ocean, small place & amazing staff; really good restaurant and food; wine sommelier. The property needs improvement as clearly needs maintenance in many aspects. TV didn’t work, bathroom faucet was really bad almost broken; very uncomfortable pillows, room’s door needed work and not very safe; WiFi didn’t work half my stay, staff said was the area but other businesses around had wifi.
Stayed 7 nights in Aug 2024

6/10 Okay

Maria Sarife

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is very clean, staff are very kind and friendly; great service, restaurant food is really good and high quality but the hotel needs a lof of improvement: TV never worked, sink faucet was really bad; pillows were extremely uncomfortable; main door was not very safe; internet didn’t work 5 days of my stay. Unfortunate because it has a great location but is falling apart.
Stayed 1 night in Aug 2024

10/10 Excellent

JOHANNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value on beach
It needs to be prefaced, the room was an incredible price for beachfront in Puerto Morelos area and is connected with the top beachclub in town. In my room, the tv didn't work for half of my stay (1st world probs) and the a/c dripped a lake onto floor when we turned it down/warmer ironically. The provided shampoos/washes were either placed in a strange manner or mislabelled ie: body lotion in shower. All these issues are relatively minor when you consider the service/care of the people working onsite. Any shortfall you may find is countered by the staff you encounter. Definitely worth your consideration.
Stayed 2 nights in Jul 2024

10/10 Excellent

William

Liked: Property conditions & facilities
Always a great place to stay
I’ve stayed at the Ojo de Agua Beach Club many times and will continue to visit. The location is great. The pricing is collect. The use of towels and beach loungers is a big plus. The Ki Restaurant is top notch. The staff is always friendly and helpful. They also keep it very clean. The rooms are basic but have everything you need. For the price they are a great value.
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria Sarife

Liked: Cleanliness, staff & service
Last night music was very loud somewhere around until around 6am. Hoping isn’t every night. Staff is very helpful. Very clean. Beach beds usage is not good as they reserve to people out of the hotel.
Stayed 1 night in Aug 2024

8/10 Good

ARELI

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

carolina d cortes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Need some updates with towels , pillows, shampoo Quality Front desk Mr Alberto and cleaning ladies really profesionals
Stayed 4 nights in Jul 2024

10/10 Excellent

Aline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Laetitia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst place i have ever stayed, the staff was extremely rude and did not help at all, the view is beautiful but the rooms are completely broken and do not look anything like pictures. The staff will not cater to you if you stay at the resort, the food is not bad, but pricier. The bathroom is so gross that we genuinely did not feel clean after a shower, even for the price you do NOT get what you paid for, PLEASE DO NOT STAY HERE.
Stayed 4 nights in Jul 2024

6/10 Okay

Olivia

Stayed 1 night in Jul 2024

10/10 Excellent

Raul

Stayed 2 nights in Jul 2024

2/10 Terrible

NICK

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was not in the condition to operate. Flood inside the room and a big mess and the manager did not help and cold shower.
Stayed 4 nights in Jul 2024

6/10 Okay

Andres

Disliked: Staff & service, property conditions & facilities
The property is located at a very easy beach access
Stayed 2 nights in Jun 2024

8/10 Good

FELIPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viaje de descanso
Los dos últimos días llovió y se quedó el cuarto sin señal de star tvSe recomienda contratar TV x internet,ya que wifi no se fue en ningún momento.Otros hoteles de la zona ya cuentan con TV por internet,y más ahora que vienen las lluvias más seguido,requieren cambio de señal tv.Las personas de limpieza muy atentas.
Stayed 4 nights in Jun 2024

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good
Stayed 6 nights in Jun 2024

6/10 Okay

Olga Delia

Liked: Staff & service
Stayed 4 nights in Jun 2024

8/10 Good

Samantha, Athol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

william

Stayed 3 nights in May 2024

10/10 Excellent

Jenny R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

Jenny R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing during the day! Room was serviced daily and ground maintained every morning. Felt very safe with the Military presence only 500 yards from Hotel. The entire town was safe and everyone welcomed us.

10/10 Excellent

Angeline

Traveled with group
the beach and the location
Stayed 7 nights in Apr 2024