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Hotel & Beach Club Ojo de Agua

3.0 star property

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Photo gallery for Hotel & Beach Club Ojo de Agua

On the beach, snorkeling
Exterior
Breakfast, lunch and dinner served
Front of property
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
$94
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
5 Av Javier Rojo Gomez, Puerto Morelos, QROO, 77580
  • Place, Ojo de Agua Beach
    ‪2 min walk‬
  • Place, Puerto Morelos Town Square
    ‪6 min walk‬
  • Place, Puerto Morelos Beach
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | 1 bedroom, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Ocean View

7.2 out of 10
Good
(18 reviews)
  • 208 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Garden View

Deluxe Room, 2 Double Beds, Garden View | 1 bedroom, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds, Garden View

9.0 out of 10
Wonderful
(9 reviews)
  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View | 1 bedroom, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds, Ocean View

  • 260 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Double Bed, Partial Ocean View

1 bedroom, iron/ironing board, free WiFi

Deluxe Room, 1 Double Bed, Partial Ocean View

  • 208 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

1 bedroom, iron/ironing board, free WiFi

Deluxe Room

  • 208 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Partial Ocean View

Deluxe Room, 2 Double Beds, Partial Ocean View | 1 bedroom, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds, Partial Ocean View

  • 260 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

On the beach

Hotel Ojo de Agua

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
3.8 out of 5, Good, 1,010 reviews
Hotel Ojo de Agua

About this property

Hotel & Beach Club Ojo de Agua

3-star Puerto Morelos hotel walkable to Puerto Morelos Town Square
At Hotel & Beach Club Ojo de Agua, relax by one of the 2 outdoor swimming pools or spend the day at the beach where you can enjoy snorkeling.
Hotel & Beach Club Ojo de Agua offers 20 air-conditioned accommodations with hair dryers and complimentary toiletries. 32-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel & Beach Club Ojo de Agua features 2 outdoor swimming pools and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers tour/ticket assistance, a garden, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on request.

Hotel & Beach Club Ojo de Agua has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Beach Club Ojo de Agua - This family restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 220 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Beach Club Ojo de Agua

Things to do

  • 2 outdoor pools
  • Children's pool
  • Playground
  • Snorkeling
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Mini-fridge
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 67.88 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately MXN 220 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

TAFFEIT Beach Hotel
Arena Beach Oceanfront
& Club Ojo Agua Puerto Morelos
Capital O Hotel Arena Beach Club
Hotel & Beach Club Ojo de Agua Hotel
Hotel & Beach Club Ojo de Agua Puerto Morelos
Hotel & Beach Club Ojo de Agua Hotel Puerto Morelos

Hotel & Beach Club Ojo de Agua Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 212 out of 651 reviews
Rating 8 - Good. 202 out of 651 reviews
Rating 6 - Okay. 105 out of 651 reviews
Rating 4 - Poor. 62 out of 651 reviews
Rating 2 - Terrible. 70 out of 651 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Eloy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time. It was clean and the staff was very friendly. Our spot was looking at the beach and very comfortable
Stayed 3 nights in Jun 2025

6/10 Okay

thomas

Traveled with partner
Liked: Cleanliness, amenities
Where do I start. We had no hot water along with water pressure. The TV didn't work. Paid for an ocean view well on the 1st floor only thing we could see is a white wall outside the room. The walls were very thin and could hear all the water used from toilets showers etc since the plumbing for the waste water was in the room by the bed. It was very clean and the people were very nice. The beach was taken care of very well.
Stayed 1 night in Jun 2025

8/10 Good

Adrian

Liked: Staff & service, amenities
Overall great for the value
Stayed 7 nights in Jun 2025

2/10 Terrible

jose

Stayed 1 night in Jun 2025

8/10 Good

Carlos Jesus

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was great, wasn’t a fan of the pillows and no safe but everything was good. So close to the beach and pool and everyone was friendly and welcoming
Stayed 4 nights in May 2025

8/10 Good

Vishaka

Liked: Cleanliness, staff & service
.
Stayed 4 nights in May 2025

2/10 Terrible

Robert, ponte vedra beach

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is in a great location and does have a beach club and restaurant However, be aware that the actual hotel itself is in terrible disrepair as evidence by crumbling Stucco pour shower pressure and very basic furniture If you’re looking for a budget hotel in Puerto Morales, but you’re willing to spend a little more money there are better options available
Stayed 3 nights in Apr 2025

6/10 Okay

Joseph

Liked: Staff & service
Door couldn’t lock (1) side, no hot water shower
Stayed 2 nights in May 2025

2/10 Terrible

VIRGINA

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOTHER WITH THIS Place! Property not taken care care of, what’s supposed to be a closet turned out to be a closet covered in plumbing tubes, only one power outlet in the room & it didn’t even work! Ants eating dead spiders, the curtains extremely dirty! This place is MOST DEFINITELY NOT WHAT IS LISTED IN THE PICTURES! We lost our reservation with NO REFUND and not even offered to be moved to another room. So disappointing,.
Stayed 5 nights in May 2025

10/10 Excellent

Paloma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for 3 or 4 days

Esta muy bien ubicado, cercania de las habitaciones con la playa, restaurante excelente
Stayed 3 nights in May 2025

2/10 Terrible

michelle

Disliked: Staff & service, amenities, property conditions & facilities
Construction in the middle of the night with chainsaws. Reception of no assistance. Rude restuarabt and beach club staff that prioritizes non hotel day pass guesrs iver hitel guests and attempts to charge hitel guests for chairs. I was promised a refund but was never able to contact a manager and recieved nothing. Beautiful beach but too much hassle and security issues.
Stayed 3 nights in Apr 2025

2/10 Terrible

michelle

Liked: Cleanliness
Disliked: Staff & service, amenities
I unfortunately had a terrible experience at this hotel during my 8 night stay between 24 april and 2 May 2025. On my first morning i was advised which beach chairs i was permitted to use. One hour later another staff member advised me i had to leave my beach chair as she had a reservation of non hotel guests arriving. Despite there being many ither chairs available, she insisted i abandon my chair. This was reported and i went to an another area of the beach for a chair. Upon arriving in this new area, the male worker informed me i had to pay for a chair.i advised him i was a guest and showed him my bracelet but he insisted i had to pay him to use the chair. This hapoened two days in a row. My hotel room was directly above the beach club restaurant and i overheard the waitress say she could wait until the lady (myself)leaves the hotel. On my last three nights, there was massive construction in the middle of the night consisting of chain saws, drilling and hammering. The times were between 11pm and 5 am. I have videos of the 3 separate nights with construction as i had to go to the lobby in the middle of the night as a single female and no assistance was provided. Despite my complaints and contunied requests to speak with a manager, i was told the manager would not arrive until after my check out time. After i checked out, the hotel did not reponse to a single message, call, or email. I am disturbed by this and will be seeking legal action. Please beware of this prop
Stayed 5 nights in Apr 2025

2/10 Terrible

Robert, ponte vedra beach

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location on the beach However you get what you pay for The property is a budget hotel, and I can honestly tell you that the hotel itself not the beach club is in terrible condition in the need of major repair The rooms are very sparse and my bed had one cover sheet on it In addition, it took approximately 30 minutes to take a shower because all the holes in the showerhead were clogged, except three, which I heard is a common theme throughout the hotel I would recommend to anyone thinking of going to beautiful Port Morales to consider other lodging, even if it includes additional cost
Stayed 2 nights in Apr 2025

4/10 Poor

Patrick, Vermilion

Disliked: Amenities, property conditions & facilities
We loved our first impression. Great view of beach and water. But, the sheets are old, the shower has no hot water and very little pressure, there is no water, no coffee and very noisy at night. They actually had a team of workers start at midnight tearing up a deck at the restaurant next door. They did not stop until after 3 30 am. So much for sleeping.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service
The front desk were extremely helpful and so friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot right on the beach with friendly staff. Will definitely be back!
Stayed 2 nights in Apr 2025

10/10 Excellent

Cesar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach view, had the best pulpo dinner at the restaurant in the hotel and very friendly staff at the restaurant.
Stayed 1 night in Apr 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Great property for the price. Beautiful beach area, walkable to town square and many restaurants. Ice cold A/C in room, ocean view with chairs on balcony. Like others have said, the shower head needs replacing, not much pressure. Pool needs more water and more frequent cleaning, but I spent all my days at the beach, so the pool wasn't a big deal for me.
Stayed 3 nights in Apr 2025

8/10 Good

Ola

Stayed 6 nights in Apr 2025

8/10 Good

murray

Traveled with family
Liked: Cleanliness, staff & service
this hotel grows on you. At first I noticed the lack of furniture, only 1 chair and it was outside on the deck; no glasses; air conditioner not workiing; very loose electrical plugins (and only 1 plugin per room); only sheets on the beds; no furniture to hold suitcases and no cabinets with drawers ( 1 closet only). But then I came to appreciate the property and staff. The air conditioner was fixed immediafely, and I got used to everythinh else. The location is super, we were on the top floor in the shade of many tall palm trees there is also a beach club and restaurant/bar with occasional live music or music videos. Many exellent dining facillities within walking distance, and also many dive shops. The name of the beach And hotel refers to a 10' diameter natural sonotae tunnel feeding colder water into the ocean about 200' offshore about 20' below the surface. My son did a dive in the srea and got somr good pictures. So this is a beach hotel, with exellent ataff and exellent location. I have already booked a return visit later this year, with different family members, because I know they will enjoy this location as much as I have.
Stayed 3 nights in Apr 2025

8/10 Good

Diane

Traveled with partner
Liked: Staff & service
Staff were very helpful and friendly. We dis not use the pool because it was not private. The cars driving up to the front desk drive right beside the pool. Our room needed updating but we could see that they are in the process of updating the rooms. We could not have had a better view or location. Our room and balcony were facing the ocean, the palm trees framing the view!
Stayed 7 nights in Mar 2025

6/10 Okay

Nancy, barkhamsted

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Very nice but old, very old towels..
Stayed 1 night in Apr 2025

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this ocean side hotel and beach club. Simple rooms at modest prices and it was nice to have a view of ocean from our room balcony. The beach club access was included in our stay and the restaurant service was excellent. Will be back to this location in our next trip to 🇲🇽👍😁.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service
We were at The Beach Club, which is separate from the Hotel. Friendly and welcoming front desk staff. Our room was spacious and clean, with a spacious deck and view to the beach. The room was cleaned thoroughly daily. It's an older complex and that showed, but the spaciousness and being right on a gorgeous section of the Puerto Morelos beach made it wonderful! We will return!
Stayed 4 nights in Mar 2025

2/10 Terrible

ryan

Liked: Staff & service
Disliked: Cleanliness
chain sawing going at 8 am none stop in front where construction is going on
Stayed 4 nights in Mar 2025