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The Fives Oceanfront Riviera Maya - All Inclusive Optional

4.5 star property

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Photo gallery for The Fives Oceanfront Riviera Maya - All Inclusive Optional

On the beach, white sand, beach cabanas, sun loungers
Property video
1 bedroom, premium bedding, minibar, in-room safe
Lobby sitting area
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Room service
$283
includes taxes & fees
Dec 15 - Dec 16

Explore the area

View in a map
Av. Javier Rojo Gomez Sm 002 Mza 25 Lt 1, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪3 min walk‬
  • Place, Ojo de Agua Beach
    ‪10 min walk‬
  • Place, Puerto Morelos Town Square
    ‪15 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite Junior with Garden View

1 bedroom, premium bedding, minibar, in-room safe

Suite Junior with Garden View

  • 645 sq ft
  • Sleeps 4

View all photos for Suite with Sea View

1 bedroom, premium bedding, minibar, in-room safe

Suite with Sea View

  • 871 sq ft
  • Sea view
  • Sleeps 4

View all photos for Family Suite -8 guests- with Sea View

1 bedroom, premium bedding, minibar, in-room safe

Family Suite -8 guests- with Sea View

  • 1420 sq ft
  • Sea view
  • Sleeps 8

View all photos for Suite with Partial Sea View

1 bedroom, premium bedding, minibar, in-room safe

Suite with Partial Sea View

  • Partial sea view
  • Sleeps 4

View all photos for Suite with Sea View

1 bedroom, premium bedding, minibar, in-room safe

Suite with Sea View

  • 3358 sq ft
  • Sea view
  • Sleeps 8

View all photos for Family Suite -8 guests- with Sea View

1 bedroom, premium bedding, minibar, in-room safe

Family Suite -8 guests- with Sea View

  • 2400 sq ft
  • Sea view
  • Sleeps 10

View all photos for Family Suite -8 guests- with Sea View

1 bedroom, premium bedding, minibar, in-room safe

Family Suite -8 guests- with Sea View

  • 4251 sq ft
  • Sea view
  • Sleeps 10

View all photos for Presidential Room, 3 Bedrooms, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Presidential Room, 3 Bedrooms, Oceanfront

  • Ocean view
  • Sleeps 10
  • 1 Double Sofa Bed, 2 King Beds and 2 Queen Beds

View all photos for Room, 3 Bedrooms, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Room, 3 Bedrooms, Oceanfront

  • Ocean view
  • Sleeps 10
  • 2 Queen Beds, 1 Double Sofa Bed and 2 King Beds

View all photos for Presidential Room, 2 Bedrooms, Oceanfront

Presidential Room, 2 Bedrooms, Oceanfront | 1 bedroom, premium bedding, minibar, in-room safe

Presidential Room, 2 Bedrooms, Oceanfront

  • Ocean view
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for 1 Bedroom Oceanview Residences

1 bedroom, premium bedding, minibar, in-room safe

1 Bedroom Oceanview Residences

9.0 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Partial Oceanview Residences

1 bedroom, premium bedding, minibar, in-room safe

1 Bedroom Partial Oceanview Residences

10.0 out of 10
Exceptional
(4 reviews)
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Bedrooms, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • Sleeps 8
  • 1 King Bed

View all photos for Junior Suite

View from room

Junior Suite

8.4 out of 10
Very good
(30 reviews)
  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Fives Oceanfront Riviera Maya - All Inclusive Optional

4.5-star Puerto Morelos resort steps from Arrecife de Puerto Morelos National Park
Catch some rays at the beach or spend the day relaxing at The Fives Oceanfront Riviera Maya - All Inclusive Optional's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
The Fives Oceanfront Riviera Maya - All Inclusive Optional offers 93 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch Smart televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Some rates at The Fives Oceanfront Riviera Maya - All Inclusive Optional are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At The Fives Oceanfront Riviera Maya - All Inclusive Optional you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This luxury resort also offers a hot tub, a sauna, and a fitness center. Complimentary uncovered self parking and uncovered valet parking are available on site.

The Fives Oceanfront Riviera Maya - All Inclusive Optional has designated areas for smoking.

Al Mare - This beachfront theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
K iin Rooftop - This restaurant overlooks the ocean and specializes in international cuisine. Guests can enjoy drinks at the bar. Open daily.
Romarley Beach House - This restaurant specializes in Caribbean cuisine. Open daily.
Romarley Pool Bar - This bar is located by the pool. Open daily.
Manglar Lobby Bar - Onsite bar. Open daily.
Late night fare is available from room service (during limited hours).

All inclusive details

All-inclusive room rates at The Fives Oceanfront Riviera Maya - All Inclusive Optional are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Yoga

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Al Mare
  • K iin Rooftop
  • Manglar Lobby Bar
  • Romarley Beach House
  • Romarley Pool Bar

Things to do

  • 2 outdoor pools
  • Beach club
  • Boat tours
  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Winery release events
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Built in 2019
  • Communal living room
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Day (December 25) Gala Dinner per adult: USD 100
  • Christmas Day (December 25) Gala Dinner per child: USD 50 (from 6 to 17 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 15 per night (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

The Fives Oceanfront Riviera Maya - All Inclusive Optional Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 264 out of 423 reviews
Rating 8 - Good. 97 out of 423 reviews
Rating 6 - Okay. 29 out of 423 reviews
Rating 4 - Poor. 12 out of 423 reviews
Rating 2 - Terrible. 21 out of 423 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Farshid

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good. The restaurants and bars closed at 9pm, no food no drinks after 9pm. The beach was useless because of seaweed, very bad smell of seaweed even in the room. We booked for 2 weeks but after second day we cancelled our stay, hotel didn’t want to refund us at all. Be very careful when you book on the Expedia, verify carefully the information, don’t relay on what Expedia publish, in case of any pb, they wont take any responsibility and help you.
Stayed 13 nights in Jul 2025

8/10 Good

Cordelia Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lemon fish, banana pancakes and other foods
Stayed 7 nights in Jul 2025

10/10 Excellent

Penny

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Hanna

Great
Stayed 2 nights in Jun 2025

6/10 Okay

KATHRYN G

Traveled with partner
Liked: Staff & service, amenities
We really enjoyed our stay at The Fives. Food was okay, beach and pools were perfect, staff was friendly. It did seem like they didn’t have a great system for all inclusive guests. I didn’t like that you had to say your room number to everyone when ordering. Also a downside that they didn’t have any buffets for a quick bite. You always had to sit down and be waited on, just seemed like a waste of time.
Stayed 4 nights in Jul 2025

10/10 Excellent

Herminia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wedding of my friend was very well planned and done
Stayed 5 nights in May 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to getaway for a week! The hotel staff was amazing! Thanks again for a great week!
Stayed 6 nights in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so nice and the property was beautiful! I enjoyed my stay...
Stayed 2 nights in Jul 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we first got there never got service for 30 mins on the beach chairs. After that everything went good.
Stayed 1 night in Jul 2025

10/10 Excellent

Leticia Marie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was my 4th time at The Fives Oceanfront. It is my favorite little place on earth!
Stayed 4 nights in Jul 2025

10/10 Excellent

Marcela

Stayed 1 night in Jun 2025

10/10 Excellent

Carlos, new york

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, food, hospitality. I will recommend anyone to go there.
Stayed 2 nights in Jun 2025

10/10 Excellent

Evelyn

Stayed 4 nights in Jun 2025

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort, don’t have no complains. & really nice rooms. Recommend
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicole

Stayed 3 nights in Jun 2025

2/10 Terrible

Vivien

Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Brian

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Management was rude and went out of their way to make a reservation change more difficult. Even to the extent of giving us a the worst room available.
Stayed 1 night in Jun 2025

6/10 Okay

Janett

Traveled with family
Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2025

10/10 Excellent

Priyadharshani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Super small but suited my needs. The beach was right there, no walking needed. There are a bunch of wellness activities throughout the week. I stayed Monday through Friday. Some activities were a stretch class, Mexican bead work, Spanish language class through food and culture, glass paintings, and bracelet making. Food was great, especially Ro Marley for breakfast and lunch. I recommend adding a fried egg to your chillaquiles. Banana pancakes and yogurt are great. Ceviche is amazing and maduros, healthy bowl. Basically ate everything.
Stayed 4 nights in May 2025

2/10 Terrible

Fabiola Rochell

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for an all inclusive with excellent service, great food, and great drinks this is not the place for you. If you are looking for a hotel close to the beach and walking distance to some shops and restaurants where you can eat, this is the place for you. They have 3 restaurants with rotating schedules therefore most of the time they only have 2 open at a time. If you are a foodie and love all inclusive’s because you want to try a variety of food, this place is not the place for you. You need reservations for dinner and if it happens to be a busy night where you could not get a reservation, your only option will be a limited room service menu for a fee. Be prepared to wait long periods of time to get your drinks ordered, let alone your food. This place is extremely understaffed with chefs and waiters even though their restaurants are small. We did appreciate that the rooms were modern and clean. This hotel has so much potential!!
Stayed 4 nights in May 2025

10/10 Excellent

Cheuk In Justin

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, absolutely would come back again
Stayed 4 nights in May 2025

6/10 Okay

Verified traveler

Traveled with group, Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in May 2025

10/10 Excellent

Belia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amaizing! :)
Stayed 5 nights in Apr 2025

10/10 Excellent

Randall

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place excellent staff
Stayed 2 nights in May 2025

10/10 Excellent

JUSTIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Resort
Stayed 1 night in May 2025