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The Fives Oceanfront Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Fives Oceanfront Hotel

On the beach, white sand, beach cabanas, sun loungers
Exterior
2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Lobby sitting area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Spa
  • Restaurant
  • All inclusive
  • Bar
    Bar
  • Pool
    Pool
  • Hot Tub
    Hot Tub

Explore the area

Map
Av. Javier Rojo Gomez Sm 002 Mza 25 Lt 1, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
    1 min walk
  • Ojo de Agua Beach
    11 min walk
  • Puerto Morelos Town Square
    14 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    29 min drive

Room options

View all photos for Presidential Room, 2 Bedrooms, Oceanfront

Presidential Room, 2 Bedrooms, Oceanfront | Premium bedding, minibar, in-room safe, desk

Presidential Room, 2 Bedrooms, Oceanfront

  • Ocean view
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for Room, 3 Bedrooms, Oceanfront

Premium bedding, minibar, in-room safe, desk

Room, 3 Bedrooms, Oceanfront

  • Ocean view
  • Sleeps 10
  • 2 Queen Beds, 1 Double Sofa Bed and 2 King Beds

View all photos for Presidential Room, 3 Bedrooms, Oceanfront

Premium bedding, minibar, in-room safe, desk

Presidential Room, 3 Bedrooms, Oceanfront

  • Ocean view
  • Sleeps 10
  • 1 Double Sofa Bed, 2 King Beds and 2 Queen Beds

View all photos for Junior Suite

View from room

Junior Suite

  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Ocean View

Premium bedding, minibar, in-room safe, desk

Room, 2 Bedrooms, Ocean View

  • Ocean view
  • Sleeps 8
  • 1 King Bed

View all photos for 1 Bedroom Partial Oceanview Residences

Premium bedding, minibar, in-room safe, desk

1 Bedroom Partial Oceanview Residences

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 Bedroom Oceanview Residences

Premium bedding, minibar, in-room safe, desk

1 Bedroom Oceanview Residences

  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About this property

The Fives Oceanfront Hotel

4.5-star Puerto Morelos resort steps from Arrecife de Puerto Morelos National Park
Catch some rays at the beach or spend the day relaxing at The Fives Oceanfront Hotel 's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
The Fives Oceanfront Hotel offers 93 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch Smart televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Some rates at The Fives Oceanfront Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At The Fives Oceanfront Hotel you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This luxury resort also offers a spa tub, a sauna, and a fitness center. Complimentary uncovered self parking and uncovered valet parking are available on site.

The Fives Oceanfront Hotel has designated areas for smoking.

Al Mare - This beachfront theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
K iin Rooftop - This restaurant overlooks the ocean and specializes in international cuisine. Guests can enjoy drinks at the bar. Open daily.
Romarley Beach House - This restaurant specializes in Caribbean cuisine. Open daily.
Romarley Pool Bar - This bar is located by the pool. Open daily.
Manglar Lobby Bar - Onsite bar. Open daily.
Late night fare is available from room service (during limited hours).

All inclusive details

All-inclusive room rates at The Fives Oceanfront Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Yoga

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Al Mare
  • K iin Rooftop
  • Manglar Lobby Bar
  • Romarley Beach House
  • Romarley Pool Bar

Things to do

  • 2 outdoor pools
  • Beach club
  • Boat tours
  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Spa tub
  • Winery release events
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Built in 2019
  • Communal living room
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Day (25 December) Gala Dinner per adult: USD 100
  • Christmas Day (25 December) Gala Dinner per child: USD 50 (from 6 to 17 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 15 per night (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

The Fives Oceanfront Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 198 out of 318 reviews" "
Rating 8 - Good. 74 out of 318 reviews" "
Rating 6 - Okay. 21 out of 318 reviews" "
Rating 4 - Poor. 11 out of 318 reviews" "
Rating 2 - Terrible. 14 out of 318 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tanisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is excellent!!!! I was given an upgrade. Staff was so kind and friendly. Definitely recommend.
Stayed 1 night in Aug 2024

8/10 Good

Courtney

Stayed 2 nights in Aug 2024

8/10 Good

Kendra L

Liked: Cleanliness, staff & service, property conditions & facilities
Nice.
Stayed 3 nights in Aug 2024

8/10 Good

CRYSTAL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled with my two children! They enjoyed themselves! We were there durning the hurricane so we experienced lights out for a few, but the staff did a great job at accommodating the guest. My son left his beats headphones in the room on bed when we went for dinner. To notice that the headphones were stolen by house keeping! The situation was reported but no one was held accountable nor was I reimbursed. I was pretty disappointed. Not sure if I will return after this situation.
Stayed 4 nights in Jul 2024

8/10 Good

Michelle

Front desk never answered when calling from room phone. Only one trash can available in kitchen area, there should be one for bathroom area also, had to leave trash on counter or floor for housekeeping to pick up later.
Stayed 4 nights in Jul 2024

10/10 Excellent

diego

Stayed 4 nights in Jul 2024

10/10 Excellent

Marisabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Oleksandr

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at this stunning hotel, and it was truly a remarkable experience! The decor was exquisite, and the cleanliness was impeccable. The staff were exceptionally warm and welcoming, always ready to assist with a smile. Their dedication to ensuring our comfort made our stay truly memorable. I wholeheartedly recommend this hotel for an unforgettable and delightful stay.
Stayed 1 night in Jul 2024

8/10 Good

Rebecca Hung Ka

Stayed 4 nights in Jul 2024

4/10 Poor

shakiea m

Disliked: Cleanliness, property conditions & facilities
The property is over rated the room had flies the room didn’t seem to be cleaned that well the sheets had stains and there was a moldy smell in the room. The food wasn’t good portions were small and food was below average. There was no activity’s to do very boring vibe. The staff was ok I wouldn’t recommend this hotel it was a total waste I think they are using the Marley name to attract guests very disappointed in my stay
Stayed 3 nights in Jul 2024

10/10 Excellent

Maritza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, The Fives Beachfront was a wonderful experience and plan to be back. Room cleaning service could be improved, such as cleaning on a timely schedule without having to ask a few times. Hugo, Moises in the restaurant area, Brian at the beach area and Angel at reception area deserve our compliments. They were very attentive and hard working folks. Thank you for a wonderful and relaxed experience!
Stayed 4 nights in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jun 2024

10/10 Excellent

Jessica

Stayed 3 nights in Jun 2024

10/10 Excellent

Ernesto Paul

Stayed 1 night in Jun 2024

10/10 Excellent

Shazia, Suwanee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very helpful
Stayed 4 nights in Jun 2024

8/10 Good

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lexie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so kind and willing to offer ideas of activities in the city. The food was amazing and the all inclusive package was well worth the money. The room size was excellent and had a beautiful view of the ocean.
Stayed 4 nights in Jun 2024

10/10 Excellent

Oluwatobiloba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Jun 2024

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd visit here based on the first visit. The property is amazing and the wait staff is incredible. Something has occurred in the last 9 months where the property seems to be Management heavy. Polite every day until you express a concern and then you seem to be invisible to them and you are no longer the same valued guest. Our ‘package’ was not explained at check in and come to find out we had a ‘meal plan’. An additional guest joined, and while the room capacity was 6 we were charged additional fees yet the additional guest did not get the same ‘meal plan’. I would stay again because of the wait staff, tet the Management Team needs a refresh. Lots of folks standing around watching the workers with a cell phone in hand - offer ZERO assistance to staff or guests. Unfortunately disappointed in this stay.
Stayed 5 nights in Jun 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with an amazing view and very kind staff!! I highly recommend.
Stayed 1 night in Jun 2024

8/10 Good

Rochelle

Stayed 5 nights in Jun 2024

10/10 Excellent

Margaret Kugblenu

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Luxury hotel at an affordable rate.
Stayed 4 nights in Jun 2024

10/10 Excellent

Kiara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the most amazing vacation here!
Stayed 3 nights in May 2024

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.
Stayed 3 nights in Jun 2024

10/10 Excellent

ERIKA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fives Oceanfront was a great boutique All inclusive experience. I would highly encourage adding the inclusive package to your stay if you plan on mostly lounging on the property, tip in cash it gets weird at checkout otherwise . I loved being able to walk right into the beach. The rooftop and beach level restaurants have two completely different vibes which are appreciated. I didn’t get to check out the Italian restaurant on the property but that gives me a good reason to visit again soon :)
Stayed 3 nights in May 2024