See all properties

The Pyramid Cancun By Oasis - All Inclusive

4.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Pyramid Cancun By Oasis - All Inclusive

On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
View from room
On the beach, white sand, free beach cabanas, sun loungers
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • All inclusive
  • Room service
  • Spa

Explore the area

Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Oasis Arena
    ‪1 min walk‬
  • Maya Museum of Cancun
    ‪8 min walk‬
  • Iberostar Cancun Golf Course
    ‪10 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪17 min drive‬

Room options

Suite Pyramid Master

  • Sleeps 2
  • 1 King Bed

Suite Pyramid Junior

  • Sleeps 2
  • 1 King Bed

Pyramid Standard

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Pyramid Ocean Front

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Sian Kaan Standard

  • Sleeps 2
  • 1 King Bed

Sian Kaan Master Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Occidental Costa Cancún All Inclusive

Pool
Breakfast included
All inclusive
Spa
3.9 out of 5, Good, (2361)
The price is $555
per night
$675 total
includes taxes & fees
Feb 5 - Feb 6
Occidental Costa Cancún All Inclusive

About this property

The Pyramid Cancun By Oasis - All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at The Pyramid Cancun By Oasis - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 13 restaurants. Housekeeping is available on request.
The Pyramid Cancun By Oasis - All Inclusive offers 320 accommodations with iPod docking stations and free minibar items. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, bathrobes, and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

Some rates at The Pyramid Cancun By Oasis - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Pyramid Cancun By Oasis - All Inclusive like a complimentary children's club and an outdoor pool.

Dining is available at one of the property's 13 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars and 13 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This beach property also offers outdoor tennis courts, a steam room, and a fitness center. Complimentary self parking is available on site.

The Pyramid Cancun By Oasis - All Inclusive has designated areas for smoking.

Benazuza Adults Only - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
Market Place and Bites - This bistro specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The White Box Gastrobar - This bistro specializes in international cuisine and serves lunch only. Open daily.
TunKul Food Hall - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Careyes Adults Only - This fine-dining restaurant specializes in Spanish cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at The Pyramid Cancun By Oasis - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Free self parking on site

Food and drink

  • 13 bars/lounges
  • 13 restaurants
  • 2 beach bars
  • 2 coffee shops/cafes
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benazuza Adults Only
  • Careyes Adults Only
  • Market Place and Bites
  • The White Box Gastrobar
  • TunKul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square feet of space)
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6,458 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 30 per stay for guests under 25 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 3.68 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Free WiFi in public areas has a 4-device limit
Guests under 2 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Pyramid Grand Oasis All Inclusive Cancun
Pyramid Grand Oasis All Inclusive
Pyramid Grand Oasis Cancun
Pyramid Grand Oasis
The Pyramid at Grand Oasis All Inclusive
Pyramid Grand Oasis All Inclusive All-inclusive property Cancun
Pyramid Grand Oasis All Inclusive All-inclusive property
Pyramid Oasis Inclusive inclu

The Pyramid Cancun By Oasis - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 359 out of 1049 reviews" "
Rating 8 - Good. 229 out of 1049 reviews" "
Rating 6 - Okay. 169 out of 1049 reviews" "
Rating 4 - Poor. 121 out of 1049 reviews" "
Rating 2 - Terrible. 171 out of 1049 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Karen

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The Pyramid was a waste of money. The property is too big and is really confusing to navigate, we got lost many times. The food is not good, especially the lowest tier options which are just disgusting. The staff, though trying their hardest, was not friendly compared to other resorts I stayed at. The resort itself seems to have an identity crisis - while trying to cater to everyone (families, party goers, couples), it ironically appeals to no one. I felt bad for the people who got the lowest tiered wristband (blue), who tech mm maybenically stay at the Grand Oasis but let's be real it's the same excly property except where your room is. They got access to basically nothing and crappy food. We got the Saint Kaan option and therefore has access to better restaurants and private pools so at least that was redeemable. Long story short, stay somewhere else.
Stayed 3 nights in Oct 2024

10/10 Excellent

Raelyn Kenison

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful and the staff is amazing!!
Stayed 7 nights in Oct 2024

4/10 Poor

Jacob E

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed that this resort 8 years ago and was very excited to return. BIG MISTAKE! The resort grounds were dirty, garbage under chairs (some items were there for days), people allowed to eat their food around the pool and feed the birds. Customers were allowed to bring personal speakers and play their music VERY loud to the point no one can hear each other talk. Rained on and off for two days, during that time the building started to leak in different areas and towels had to be put down along with extra rugs so no one would slip on the tile. Staff was great and really tried to make us feel welcome, you can tell they don't have any help or direction from management. Booked an ocean view room and received a lagoon view. Buffet's rarely change out the variety of food. It is the same every day. Will not go back!
Stayed 7 nights in Oct 2024

10/10 Excellent

Tarla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we first arrived it wasn't a great start. We had been traveling for almost 10 hours. Our check in was at 3pm..they said they couldn't get us a room until 4:30pm. NOT happy! Then 2 days into our vacation the people above us had a party and we couldn't get any sleep. Thanks to the night manager he saved the day. He upgraded our room and we were able to enjoy the rest of our vacation!
Stayed 4 nights in Oct 2024

10/10 Excellent

neang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place highly recommended
Stayed 5 nights in Oct 2024

4/10 Poor

Erin

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Oct 2024

2/10 Terrible

Maria

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Oct 2024

2/10 Terrible

Laila

Stayed 4 nights in Sep 2024

10/10 Excellent

Geraldo Desouza, Avon

Liked: Cleanliness, staff & service, property conditions & facilities
Place was very nice, people was really friendly
Stayed 4 nights in Aug 2024

8/10 Good

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the resort no complaints here
Stayed 4 nights in Sep 2024

4/10 Poor

Michelle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not family friendly
We stayed in the pyramid, my husband and me had our wedding there. It’s not really a family friendly place. They don’t accept kids in a lot of the restaurants also they don’t accept reservations for a lot of people at the restaurants and they can’t put tables together
Stayed 7 nights in Sep 2024

10/10 Excellent

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sports Staff were fantastic, very motivational and friendly. I went to 2 Zumba classes and 1 aqua class and i loved all of them, so happy.
Stayed 6 nights in Sep 2024

6/10 Okay

Jhalon L

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
I would not recommend …staff is nasty food is garbage…I booked a king suite it was not as advertised …my advice find somewhere else to stay
Stayed 4 nights in Sep 2024

10/10 Excellent

Shatara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. I love the pools, friendly staff, and attention to detail to make their guest feel safe and have fun.
Stayed 3 nights in Sep 2024

8/10 Good

Akin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience for my first time at an all-inclusive resort
Stayed 3 nights in Sep 2024

4/10 Poor

Laila

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I booked a suite for 2 adults and 2 children, with 2 beds, I received it with 1 bed and they didn't solve my problem, I had to rent another room
Stayed 3 nights in Sep 2024

10/10 Excellent

Rosa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and entertainment.
Stayed 3 nights in Jul 2024

6/10 Okay

ALVARO

Liked: Cleanliness
Good service, rooms need an upgrade. Good dining options Very good service Overall ok.
Stayed 1 night in Aug 2024

10/10 Excellent

Honghua

Stayed 3 nights in Aug 2024

10/10 Excellent

Jose

Stayed 6 nights in Aug 2024

10/10 Excellent

Marien

Liked: Cleanliness, property conditions & facilities
Casino, they need to get better on the food and the entrainment. Some of the staff have attitude problems.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jesus CALZADILLAS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

daniella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. The reviews were a bit scary at first. However, the resort met every expectation and more. My family and I enjoyed it thoughroughly. Wide variety of food options.
Stayed 4 nights in Sep 2024

8/10 Good

Julissa

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

Elizabeth

Liked: Staff & service
Stayed 7 nights in Aug 2024