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The Pyramid Cancun By Oasis - All Inclusive

4.0 star property

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Photo gallery for The Pyramid Cancun By Oasis - All Inclusive

View from room
Creator video
Children's activities
Fitness facility
Casino

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Room service
  • Spa

Explore the area

Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Aquaworld
    ‪10 min walk‬
  • Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Delfines Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite Pyramid Master

1 bedroom, free minibar, in-room safe, blackout drapes

Suite Pyramid Master

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Pyramid Standard

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Pyramid Junior

Suite Pyramid Junior | 1 bedroom, free minibar, in-room safe, blackout drapes

Suite Pyramid Junior

  • Sleeps 3
  • 1 King Bed

View all photos for Pyramid Standard

1 bedroom, free minibar, in-room safe, blackout drapes

Pyramid Standard

7.0 out of 10
Good
(34 reviews)
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Pyramid Ocean Front

1 bedroom, free minibar, in-room safe, blackout drapes

Pyramid Ocean Front

  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sian Kaan Standard

Sian Kaan Standard | 1 bedroom, free minibar, in-room safe, blackout drapes

Sian Kaan Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Sian Kaan Master Suite

1 bedroom, free minibar, in-room safe, blackout drapes

Sian Kaan Master Suite

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard with Sea View

1 bedroom, free minibar, in-room safe, blackout drapes

Room Standard with Sea View

  • Sea view
  • Sleeps 4

View all photos for Room Standard with Lake View

1 bedroom, free minibar, in-room safe, blackout drapes

Room Standard with Lake View

  • Lake view
  • Sleeps 4

View all photos for Room Premium

1 bedroom, free minibar, in-room safe, blackout drapes

Room Premium

  • Sleeps 2

View all photos for Room Standard

1 bedroom, free minibar, in-room safe, blackout drapes

Room Standard

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4

View all photos for Room Standard

1 bedroom, free minibar, in-room safe, blackout drapes

Room Standard

  • Sleeps 1

View all photos for Double Suite Premium with View

1 bedroom, free minibar, in-room safe, blackout drapes

Double Suite Premium with View

  • Sleeps 2

View all photos for Double Room Deluxe with Sea View

1 bedroom, free minibar, in-room safe, blackout drapes

Double Room Deluxe with Sea View

  • Sea view
  • Sleeps 2

View all photos for Double Room Master with Sea View

1 bedroom, free minibar, in-room safe, blackout drapes

Double Room Master with Sea View

  • Sea view
  • Sleeps 2

View all photos for Room Superior with Sea View

1 bedroom, free minibar, in-room safe, blackout drapes

Room Superior with Sea View

  • Sea view
  • Sleeps 4

View all photos for Suite Premium with Sea View

1 bedroom, free minibar, in-room safe, blackout drapes

Suite Premium with Sea View

  • Sea view
  • Sleeps 2

View all photos for Suite Standard with View

1 bedroom, free minibar, in-room safe, blackout drapes

Suite Standard with View

  • Sleeps 2

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GR Solaris Cancun & Spa - All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Kids pool
4.0 out of 5, Very Good, (4407)
$335 nightly
The price was $555
The price is $335 total
includes taxes & fees
GR Solaris Cancun & Spa - All Inclusive

About this property

The Pyramid Cancun By Oasis - All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at The Pyramid Cancun By Oasis - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 13 restaurants. Housekeeping is available on request.
The Pyramid Cancun By Oasis - All Inclusive offers 320 accommodations with iPod docking stations and free minibar items. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, bathrobes, and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

The Pyramid Cancun By Oasis - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Pyramid Cancun By Oasis - All Inclusive like a complimentary children's club and an outdoor pool.

Dining is available at one of the property's 13 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars and 13 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers outdoor tennis courts, a steam room, and a fitness center. Complimentary self parking is available on site.

The Pyramid Cancun By Oasis - All Inclusive has designated areas for smoking.

Benazuza Adults Only - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
Market Place and Bites - This bistro specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The White Box Gastrobar - This bistro specializes in international cuisine and serves lunch only. Open daily.
TunKul Food Hall - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Careyes Adults Only - This fine-dining restaurant specializes in Spanish cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Free self parking on site

Food and drink

  • 13 bars/lounges
  • 13 restaurants
  • 2 beach bars
  • 2 coffee shops/cafes
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benazuza Adults Only
  • Careyes Adults Only
  • Market Place and Bites
  • The White Box Gastrobar
  • TunKul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6,458 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 30 per stay for guests under 25 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.22 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Free WiFi in public areas has a 4-device limit
Guests under 2 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Pyramid Grand Oasis All Inclusive Cancun
Pyramid Grand Oasis All Inclusive
Pyramid Grand Oasis Cancun
Pyramid Grand Oasis
The Pyramid at Grand Oasis All Inclusive
Pyramid Grand Oasis All Inclusive All-inclusive property Cancun
Pyramid Grand Oasis All Inclusive All-inclusive property
Pyramid Oasis Inclusive inclu

The Pyramid Cancun By Oasis - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 534 out of 1426 reviews
Rating 8 - Good. 293 out of 1426 reviews
Rating 6 - Okay. 231 out of 1426 reviews
Rating 4 - Poor. 155 out of 1426 reviews
Rating 2 - Terrible. 213 out of 1426 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Josue

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Yasmin

Stayed 5 nights in Apr 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
We just returned from a week at Oasis and we (2 adults and 3 kids - 12 and 2 17 year olds) had the Pyramid package (HIGHLY recommend this for anyone going there). Look into it but you get upgraded rooms and access to most restaurants, buffets and bars. We had an ocean front room and it was totally fine. No ants, damp smell or plumbing issues like other reviews I read prior to going. Small room fridge refilled daily, AC was great and room cleaned daily and comfortable beds. The grounds are well manicured. party pool with a loud club on the beach that has a lot of HS and college kids partying. Further down is a nice area with tons of chairs and they have nice cushions on them (get there in the morning if you want a spot all day). Towels are available and can be exchanged daily. Another pool further down is quiet and great for families as there is a shallow area. Beach is really nice and water is beautiful. Not much seaweed and they do clean the beach every morning. There are not many lounge chairs on the beach but you can rent cabanas which are really nice 75-125 dollars per day). We did the family cabana on the beach one day and it had a beach bed and several beach chairs with full service where you can get drinks and food (all included). The buffets are ok. We ate breakfast at the Pyramid buffet (Marketplace) daily and it was nice. Fresh Fruit, omelets, pancakes and tons of other stuff. If you have Pyram
Stayed 4 nights in Apr 2025

10/10 Excellent

Anthony Richard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of the dozens of places I've stayed in Mexico this is in my top 2 resorts ! Everybody was so nice there.
Stayed 3 nights in Apr 2025

10/10 Excellent

Fausto D Morel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La mejor experiencia en este resort todo muy lindo todos los del personal super amables y muy limpio todo el lugar si buscar pasar una experiencia increíble este es el lugar tranquilo y con muchas actividades y los restaurantes 10/10
Stayed 4 nights in Apr 2025

8/10 Good

Jeff

Liked: Staff & service
Stayed 6 nights in Apr 2025

10/10 Excellent

Marites

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Adriana

Great people !!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotel in Cancun food is excellent pool all drinks
Stayed 4 nights in Apr 2025

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Overall was excellent; however, I saw a cook used an urinal but didn't wash the hands.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kahty, North Conway

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio personal excepcional, definitivamente las mejores vacaciones, hermosa playa comida shows definitivamente lo recomiendo para toda la familia me sentí muy segura. Vale la pena al 100
Stayed 5 nights in Apr 2025

10/10 Excellent

Sherrilyn

Stayed 4 nights in Apr 2025

6/10 Okay

Andrea

Traveled with partner
Liked: Cleanliness, staff & service
The hotel was ok and clean. They definitely need to improve the reservations for the restaurants for dinner. It’s impossible to have one and the buffet options are not the best, they had huge lines to go in. The drinks are not the best either, very basic and cheap liquor. I couldn’t get extra towels in the morning, the housekeeping said I had to wait for the room service to come. No umbrellas at the beach or chairs to seat.
Stayed 3 nights in Apr 2025

8/10 Good

mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was good food was ok not the best but it was ok.. service on restaurant was kinda slow but food was great
Stayed 3 nights in Apr 2025

10/10 Excellent

Tatyana

Stayed 3 nights in Apr 2025

2/10 Terrible

CESAR

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our passports were stolen at the hotel, security didn’t give us any information about videos from the camera, staff didn’t give us any details about what was happening during the investigation. Never experienced such incompetence about communication between staff, security guards to give us any updates. Nightmare when our personal belongings are stolen and there is no help from the hotel staff to show footage of cameras, they just said if anything we will call, still waiting for that call to happen to hear updates.
Stayed 2 nights in Apr 2025

2/10 Terrible

Michael

Stayed 1 night in Apr 2025

4/10 Poor

Emmanuel

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Nilda, Danbury

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The number of restaurants and food options is incredible and the ones we ate at were all fabulous service and food; we went to the Serape, the Dos Lunas, The White Box, Cantina, Marketplace were all wonderful. I liked that The Pyramid was in close proximity to the Maya Museum of Cancun so we walked there. Then we took the city bus to Isla Mall for 12 pesos each person.
Stayed 5 nights in Apr 2025

10/10 Excellent

jasong

Stayed 3 nights in Apr 2025

8/10 Good

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very large
Stayed 3 nights in Apr 2025

2/10 Terrible

Michael

Disliked: Amenities
Terrible property inside and outside conditions of the room terrible
Stayed 1 night in Apr 2025

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 3 nights in Apr 2025

6/10 Okay

Shawn

Traveled with family
Disliked: Amenities
food was terrible
Stayed 3 nights in Mar 2025

2/10 Terrible

Hector, Colorado Springs

Traveled with partner
Room was dirty and outdated
Stayed 3 nights in Apr 2025