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The Pyramid Cancun By Oasis - All Inclusive

4.0 star property

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Photo gallery for The Pyramid Cancun By Oasis - All Inclusive

Exterior
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Exterior
View from room
Building design

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • All inclusive
  • Room service
  • Spa

Explore the area

Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪10 min walk‬
  • Aquaworld
    ‪10 min walk‬
  • Delfines Beach
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite Pyramid Master

Free minibar, in-room safe, blackout drapes, iron/ironing board

Suite Pyramid Master

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Pyramid Junior

Free minibar, in-room safe, blackout drapes, iron/ironing board

Suite Pyramid Junior

  • Sleeps 2
  • 1 King Bed

View all photos for Pyramid Standard

Free minibar, in-room safe, blackout drapes, iron/ironing board

Pyramid Standard

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Pyramid Ocean Front

Free minibar, in-room safe, blackout drapes, iron/ironing board

Pyramid Ocean Front

  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sian Kaan Standard

Free minibar, in-room safe, blackout drapes, iron/ironing board

Sian Kaan Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Sian Kaan Master Suite

Free minibar, in-room safe, blackout drapes, iron/ironing board

Sian Kaan Master Suite

  • Sleeps 2
  • 1 King Bed

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Grand Oasis Cancun - All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Parking included
3.0 out of 5, (1582)
The price is $246
per night
$302 total
includes taxes & fees
Apr 20 - Apr 21
Grand Oasis Cancun - All Inclusive

About this property

The Pyramid Cancun By Oasis - All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at The Pyramid Cancun By Oasis - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 13 restaurants. Housekeeping is available on request.
The Pyramid Cancun By Oasis - All Inclusive offers 320 accommodations with iPod docking stations and free minibar items. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, bathrobes, and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

The Pyramid Cancun By Oasis - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Pyramid Cancun By Oasis - All Inclusive like a complimentary children's club and an outdoor pool.

Dining is available at one of the property's 13 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars and 13 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers outdoor tennis courts, a steam room, and a fitness center. Complimentary self parking is available on site.

The Pyramid Cancun By Oasis - All Inclusive has designated areas for smoking.

Benazuza Adults Only - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
Market Place and Bites - This bistro specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The White Box Gastrobar - This bistro specializes in international cuisine and serves lunch only. Open daily.
TunKul Food Hall - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Careyes Adults Only - This fine-dining restaurant specializes in Spanish cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Free self parking on site

Food and drink

  • 13 bars/lounges
  • 13 restaurants
  • 2 beach bars
  • 2 coffee shops/cafes
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benazuza Adults Only
  • Careyes Adults Only
  • Market Place and Bites
  • The White Box Gastrobar
  • TunKul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6,458 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 30 per stay for guests under 25 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 3.93 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Free WiFi in public areas has a 4-device limit
Guests under 2 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Pyramid Grand Oasis All Inclusive Cancun
Pyramid Grand Oasis All Inclusive
Pyramid Grand Oasis Cancun
Pyramid Grand Oasis
The Pyramid at Grand Oasis All Inclusive
Pyramid Grand Oasis All Inclusive All-inclusive property Cancun
Pyramid Grand Oasis All Inclusive All-inclusive property
Pyramid Oasis Inclusive inclu

The Pyramid Cancun By Oasis - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 405 out of 1174 reviews
Rating 8 - Good. 266 out of 1174 reviews
Rating 6 - Okay. 190 out of 1174 reviews
Rating 4 - Poor. 134 out of 1174 reviews
Rating 2 - Terrible. 179 out of 1174 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Masoumeh

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Paola Fernanda Lopez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amaizing and super helpful staff
Stayed 6 nights in Dec 2024

10/10 Excellent

pedro

Stayed 3 nights in Dec 2024

10/10 Excellent

Blanca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bonito y muy limpio
Stayed 3 nights in Nov 2024

10/10 Excellent

Verinha

Stayed 4 nights in Dec 2024

6/10 Okay

Bin

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Out of date rooms, good dining options but needed to schedule advance.
Stayed 6 nights in Dec 2024

10/10 Excellent

Jessinet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and beautiful place!
Stayed 2 nights in Dec 2024

2/10 Terrible

Adriana

Stayed 5 nights in Dec 2024

4/10 Poor

Rafael

Traveled with group, Traveled with partner
Disliked: Staff & service, amenities
Glass was in the pool and cut my foot
Stayed 4 nights in Dec 2024

8/10 Good

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property outdoor areas and pools are nice! The food was not great! The buffet was much better than the restaurants that you were supposed to make reservations because they are consider the nicest but the food was not that good. The Italian restaurant was the worse experience.
Stayed 3 nights in Dec 2024

8/10 Good

Olson E

Liked: Cleanliness, staff & service, property conditions & facilities
I like the quietness and the property was clean
Stayed 5 nights in Dec 2024

6/10 Okay

Heath

Disliked: Property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

Icela

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I would not stay at the Oasis again. There are too many people. The water smelled like sewer when you showered and brushed your teeth. One bathroom sink did not drain well so we did not use it. If we would love have used it, there would have been dirty residue remaining in the sink. I asked for a double bed room but they gave me one king size bed. The employees at the food stations are disgruntled. Seems like they are overworked. There was only one employee at the beach bar, fries section, and pizza section with looooong lines of people waiting to get their food. Because of this, the employees are not friendly and welcoming.
Stayed 3 nights in Dec 2024

8/10 Good

Damian Rodrigo

Stayed 8 nights in Dec 2024

6/10 Okay

Cynthia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Good nice
Stayed 5 nights in Dec 2024

10/10 Excellent

Erendira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel!
Stayed 4 nights in Dec 2024

10/10 Excellent

Darmetrias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 3 nights in Dec 2024

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad esta muy bonita aunque nones moderno pero los arreglos que le an echo estan muy bien , los 13 restaurantes estan muy bien los jugos buenos los refrescos pueden mejorar
Stayed 5 nights in Dec 2024

8/10 Good

consuello

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like the design of the property very nice aesthetics and ambiance. I’d don’t like that it was difficult to glare appointments for the restaurants which limited our food options. Other than the lack of variety and complexity to book appointments everything else was amazing to include the shows.
Stayed 3 nights in Dec 2024

10/10 Excellent

Emanuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love the shows and the beach was clean
Stayed 6 nights in Dec 2024

10/10 Excellent

Sienna Brooke

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience
Stayed 4 nights in Dec 2024

2/10 Terrible

Rachael

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was (at least) a 7 hour power outage causing extreme heat in our building snd some of the dining areas.
Stayed 6 nights in Dec 2024

10/10 Excellent

Joshua M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large and clean. Beaches perfect.Great time
Stayed 7 nights in Dec 2024