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The Pyramid Cancun By Oasis - All Inclusive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Pyramid Cancun By Oasis - All Inclusive

On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
Exterior
On the beach, white sand, free beach cabanas, sun loungers
View from room

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Gym
  • Room service
  • Spa

Explore the area

Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Oasis Arena
    1 min walk
  • MakiTaco
    1 min walk
  • Cancun Bus Station ADO
    19 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    17 min drive

Room options

View all photos for Pyramid Master Suite

Free minibar, in-room safe, blackout drapes, iron/ironing board

Pyramid Master Suite

  • 689 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sian Kaan Master Suite

Sian Kaan Master Suite | Free minibar, in-room safe, blackout drapes, iron/ironing board

Sian Kaan Master Suite

  • 883 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Sian Kaan Standard

Free minibar, in-room safe, blackout drapes, iron/ironing board

Sian Kaan Standard

  • 377 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Pyramid Junior Suite

Free minibar, in-room safe, blackout drapes, iron/ironing board

Pyramid Junior Suite

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Pyramid Standard, NonRefundable)

Free minibar, in-room safe, blackout drapes, iron/ironing board

Room (Pyramid Standard, NonRefundable)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Pyramid Ocean Front

Free minibar, in-room safe, blackout drapes, iron/ironing board

Pyramid Ocean Front

  • 377 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Pyramid Standard

Free minibar, in-room safe, blackout drapes, iron/ironing board

Pyramid Standard

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Front of property

Grand Oasis Cancun - All Inclusive

Pool
All inclusive
Spa
Parking included
3.0 out of 5, (1474)
The price is $269
per night
$334 total
includes taxes & fees
Jan 6 - Jan 7
Grand Oasis Cancun - All Inclusive

About this property

The Pyramid Cancun By Oasis - All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at The Pyramid Cancun By Oasis - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 13 restaurants. Housekeeping is available on request.
The Pyramid Cancun By Oasis - All Inclusive offers 320 accommodations with iPod docking stations and free minibar items. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, bathrobes, and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

The Pyramid Cancun By Oasis - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Pyramid Cancun By Oasis - All Inclusive like a complimentary children's club and an outdoor pool.

Dining is available at one of the property's 13 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars and 13 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers outdoor tennis courts, a steam room, and a fitness center. Complimentary self parking is available on site.

The Pyramid Cancun By Oasis - All Inclusive has designated areas for smoking.

Benazuza Adults Only - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
Market Place and Bites - This bistro specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The White Box Gastrobar - This bistro specializes in international cuisine and serves lunch only. Open daily.
TunKul Food Hall - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Careyes Adults Only - This fine-dining restaurant specializes in Spanish cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Free self parking on site

Food and drink

  • 13 bars/lounges
  • 13 restaurants
  • 2 beach bars
  • 2 coffee shops/cafes
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benazuza Adults Only
  • Careyes Adults Only
  • Market Place and Bites
  • The White Box Gastrobar
  • TunKul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square feet of space)
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6,458 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 30 per stay for guests under 25 years old staying between 01 February - 30 April
  • Sanitation services: USD 4.57 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Free WiFi in public areas has a 4-device limit
Guests under 2 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Pyramid Grand Oasis All Inclusive Cancun
Pyramid Grand Oasis All Inclusive
Pyramid Grand Oasis Cancun
Pyramid Grand Oasis
The Pyramid at Grand Oasis All Inclusive
Pyramid Grand Oasis All Inclusive All-inclusive property Cancun
Pyramid Grand Oasis All Inclusive All-inclusive property
Pyramid Oasis Inclusive inclu

The Pyramid Cancun By Oasis - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 349 out of 1031 reviews" "
Rating 8 - Good. 222 out of 1031 reviews" "
Rating 6 - Okay. 168 out of 1031 reviews" "
Rating 4 - Poor. 118 out of 1031 reviews" "
Rating 2 - Terrible. 174 out of 1031 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Laila

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I booked a suite for 2 adults and 2 children, with 2 beds, I received it with 1 bed and they didn't solve my problem, I had to rent another room
Stayed 3 nights in Sep 2024

10/10 Excellent

Rosa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and entertainment.
Stayed 3 nights in Jul 2024

6/10 Okay

ALVARO

Liked: Cleanliness
Good service, rooms need an upgrade. Good dining options Very good service Overall ok.
Stayed 1 night in Aug 2024

10/10 Excellent

Honghua

Stayed 3 nights in Aug 2024

10/10 Excellent

Jose

Stayed 6 nights in Aug 2024

10/10 Excellent

Marien

Liked: Cleanliness, property conditions & facilities
Casino, they need to get better on the food and the entrainment. Some of the staff have attitude problems.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jesus CALZADILLAS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

daniella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. The reviews were a bit scary at first. However, the resort met every expectation and more. My family and I enjoyed it thoughroughly. Wide variety of food options.
Stayed 4 nights in Sep 2024

8/10 Good

Julissa

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

Elizabeth

Liked: Staff & service
Stayed 7 nights in Aug 2024

4/10 Poor

Mantej

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique layout and entertainment, the energy
Stayed 2 nights in Aug 2024

10/10 Excellent

Shamir Alvarado

Stayed 5 nights in Jan 2024

6/10 Okay

Yelena

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2024

6/10 Okay

Erika

Traveled with family
Disliked: Amenities
Good hotel, big pools & easy beach access. Food was not the best quality. For an all inclusive price, only one restaurant was worth going back to. All the shows have the same performers, so it doesn’t feel like you’re watching a new performance bc you keep seeing the same people in a different show. A good experience, but not dying to go back
Stayed 4 nights in Jun 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel however it needs some upgrades!
Stayed 4 nights in Aug 2024

6/10 Okay

omar

Traveled with family
Liked: Property conditions & facilities
The staff was not the friendliest we often felt hesitant to even ask questions because they all looked very annoyed to be there. The only friendly staff were the people trying to sell you the timeshare but that was to try to get you to buy it. There was cockroaches in our rooms and we had to complain 3 times about a horrible odor in one of our rooms. The resort itself looked beautiful and the pools were nice
Stayed 7 nights in Aug 2024

10/10 Excellent

Mukhamad, Indian Trail

Traveled with family
Liked: Amenities
Thanks
Stayed 3 nights in Aug 2024

8/10 Good

PHUONG THAO

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the hotel, third time I come back, I like the food and their service.
Stayed 3 nights in Aug 2024

6/10 Okay

Rosa M, inglewood

Traveled with partner
Disliked: Staff & service
Disappointed It could be better if they put more effort into the foods (Hotel itself is an a good lication )
Stayed 2 nights in Aug 2024

6/10 Okay

Breeana

Traveled with group
Liked: Staff & service
It was a nice place and the people was very kind. Besides that my room smelled like old wet laundry, it was freezing cold in the room, my remote didn’t work & the food wasn’t that good. Coming from the city it was not a lot of options but I enjoyed my time in Cancun.
Stayed 5 nights in Aug 2024

10/10 Excellent

Elona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Aug 2024

2/10 Terrible

Geraldhine

Disliked: Staff & service, property conditions & facilities
Terrible , yo no le daría ni la mitad de una estrella, la peor elección .Gracias a Dios que pudimos cambiarnos después de la Primera noche y se nos cumplió la Expectativa de nuestras vacaciones y fueron maravillosas
Stayed 7 nights in Aug 2024

6/10 Okay

Diana

Traveled with partner
Liked: Amenities
The dining options were great. There was plenty of options. We enjoyed benazuza which was a very interesting restaurant with creative presentations of a total of 22 courses. The rooms need to be updated which was the biggest con of the hotel. We stayed at an oceanfront room and the view was beautiful. The property as far as outdoor area such as pools and landscape is well kept.
Stayed 5 nights in Aug 2024

2/10 Terrible

Cynthia

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible decision with my choice of resort
Stayed 4 nights in Aug 2024