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The Royal Cancun All Suites Resort

4.0 star property

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Photo gallery for The Royal Cancun All Suites Resort

2 outdoor pools, pool umbrellas, sun loungers
View from room
On the beach, white sand, sun loungers, beach umbrellas
4 restaurants, breakfast, lunch, dinner served; American cuisine
4 bars/lounges, swim-up bar, poolside bar, beach bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Bar
  • Room service
  • Spa
  • Laundry
$240
includes taxes & fees
Dec 6 - Dec 7

Explore the area

View in a map
Kukulcan Boulevard Km 4.5 Hotel Zone, Cancun, QROO, 77500
  • Place, Langosta Beach
    ‪5 min walk‬
  • Place, Playa Tortugas
    ‪14 min walk‬
  • Place, Tortuga Beach
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪47 min drive‬

Room options

View all photos for Master Villa, 2 Bedrooms, Kitchen, Resort View - Up to 6 people - Room Only

2 bedrooms, premium bedding, down comforters, pillowtop beds

Master Villa, 2 Bedrooms, Kitchen, Resort View - Up to 6 people - Room Only

9.6 out of 10
Exceptional
(5 reviews)
  • 1455 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Murphy Bed

View all photos for Villa, 2 Bedrooms, Kitchen, Beachside - Up to 5 people - Room Only

2 bedrooms, premium bedding, down comforters, pillowtop beds

Villa, 2 Bedrooms, Kitchen, Beachside - Up to 5 people - Room Only

9.0 out of 10
Wonderful
(12 reviews)
  • 968 sq ft
  • 2 bedrooms
  • Beach view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed

View all photos for Villa, 2 Bedrooms, Kitchen, Resort View - Up to 5 people - Room Only

32-inch LCD TV with cable channels, TV

Villa, 2 Bedrooms, Kitchen, Resort View - Up to 5 people - Room Only

9.2 out of 10
Wonderful
(22 reviews)
  • 969 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed

View all photos for Villa, 2 Bedrooms, Kitchen, Beachside - Bed and Breakfast

2 bedrooms, premium bedding, down comforters, pillowtop beds

Villa, 2 Bedrooms, Kitchen, Beachside - Bed and Breakfast

8.0 out of 10
Very good
(2 reviews)
  • 968 sq ft
  • 2 bedrooms
  • Beach view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed

View all photos for Villa, 2 Bedrooms, Kitchen, Resort View - Bed and Breakfast

32-inch LCD TV with cable channels, TV

Villa, 2 Bedrooms, Kitchen, Resort View - Bed and Breakfast

9.2 out of 10
Wonderful
(7 reviews)
  • 968 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed

View all photos for Master Villa, 2 Bedrooms, 2 Bathrooms, Kitchen, Resort View - Bed and Breakfast

2 bedrooms, premium bedding, down comforters, pillowtop beds

Master Villa, 2 Bedrooms, 2 Bathrooms, Kitchen, Resort View - Bed and Breakfast

  • 1456 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Murphy Bed

View all photos for Run of the House

2 bedrooms, premium bedding, down comforters, pillowtop beds

Run of the House

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed

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About this property

The Royal Cancun All Suites Resort

4-star resort in Zona Hotelera
At The Royal Cancun All Suites Resort, spend the day on the beach where you can enjoy snorkeling. Then return for a meal at one of the resort's 4 restaurants. Limited housekeeping is available.
The Royal Cancun All Suites Resort offers 201 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies or patios. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Accommodations at this 4-star resort have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Cancun resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on weekdays only and in-room massages can be requested. Housekeeping is provided on a limited basis.

2 outdoor tennis courts and complimentary bicycles are featured at the resort. 2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body treatments, and manicures and pedicures.
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Bring your whole family to The Royal Cancun All Suites Resort for summer fun including 2 outdoor swimming pools, outdoor tennis courts, and tennis lessons.

Dining is available at one of the resort's 4 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the resort's bars, which include 4 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This beach resort also offers a fitness center, a garden, and a terrace. Onsite uncovered self parking is complimentary.

The Royal Cancun All Suites Resort is a smoke-free property.

La Palapa Restaurant - This beachfront family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner.
The Italian Trattoria - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Trattoria Sport Bar - This sports bar overlooks the garden and specializes in American cuisine. Open daily.
Snack Bar Poolside - This poolside restaurant specializes in American cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Palapa Restaurant
  • Snack Bar Poolside
  • The Italian Trattoria
  • Trattoria Sport Bar

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Children's club
  • Fitness classes
  • Free bicycle rentals
  • Gym
  • Kayaking
  • Paddleboard
  • Playground
  • Sailing
  • Shopping
  • Snorkeling
  • Tennis lessons
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's games
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (weekdays only)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • Elevator

More

  • 15 buildings
  • 4 floors
  • Built in 1976
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Room service
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.
All guests, including children, are required to present a valid government-issued ID card at check-in.
Guests staying over a Saturday night may be requested to change units. The property will try to avoid this scenario and guests will be informed as needed.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 500.00 per stay
  • A tax is imposed by the city: USD 4.27 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is not provided on Sundays and holidays.
Property Registration Number 005-013-002300/2025

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

The Royal Cancun Hotel Cancun
Royal All Suites Resort
Royal Cancun All Suites
Royal Cancun All Suites Resort
The Royal Cancun an All Suites Resort
The Royal Cancun All Suites Resort

The Royal Cancun All Suites Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 617 out of 1001 reviews
Rating 8 - Good. 233 out of 1001 reviews
Rating 6 - Okay. 74 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anwar

Traveled with family
Liked: Cleanliness, amenities
We liked this resort. Lots of activities
Stayed 4 nights in Aug 2025

4/10 Poor

Karissa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had chosen this hotel from the filtered search on Expedia; “All-Inclusive”, input guest count & ages, but the rooms provided to select themselves, weren’t actually all-inclusive. Ironically at check in, we were told that our room had been upgraded. Once we entered the room, it was a complete mess from the previous guests & we had to wait several hours to enter our room. It was at this point they disclosed we didn’t have all-inclusive. The manager, Rosa Dorantes, said the website was “deceptive” & was incredibly rude/unprofessional to us & Expedia while we worked out the “mishap”, requiring $3k more (we were told ~$700) to upgrade to All-Inclusive. The room layout was ideal for a family with a split floor-plan but the beds were hard & uncomfortable. There were 2 restaurants on site; A small Italian restaurant that required a reservation & the general open-air restaurant, which had both buffet style & menu options. The food was mediocre & eating at the buffet restaurant in the mornings, while birds ate off serving spoons, was gross. The “sports bar” was rarely open, and you can’t get a drink after 10pm because everything closed. They offer a bus service that goes to The Royal Sands property - where there are more restaurants/food options, a waterpark, music/evening entertainment, polite employees. But with 2 hour pickup windows & heavy traffic in the area, going the short distance was a hassle. All in all, I wouldn’t recommend this property, nor would we ever stay here again.
Dirty room at Check-In
Dirty room at Check-In
Dirty room at Check-In
Dirty room at Check-In
Stayed 7 nights in Jul 2025

10/10 Excellent

Driss

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay at this hotel. The staff were welcoming and attentive, the room was spotless and comfortable, and the location was perfect for exploring the area. The food was delicious and the overall atmosphere was relaxing.only the beach had some sargassum on it. I would definitely stay here again and recommend it to anyone visiting.
Stayed 3 nights in Aug 2025

6/10 Okay

Pamela Ardales

Traveled with family
Liked: Cleanliness
Ability to access the other property with better amenities. Roomed to a different room than what was stated in the reservation. It was supposedly resort view, but we ended up in a lagoon view with really no view to enjoy at all. Far from hotel's amenities. Also, the minute you unload your luggage you get approached by whom i thought was a bellboy, beware they are partnered with a person who will start introducing you to attend a presentation that looks like a timeshare..they will hold your luggage on hold until the person who escorted you to the room is finished convincing you to sign a paper. We were insisting to have our luggage in because were are tired from a whole day travel and just wanted to change and have dinner. It took almost an hour before they let the luggage in.
Stayed 4 nights in Aug 2025

10/10 Excellent

anthony

Stayed 4 nights in Jul 2025

10/10 Excellent

Megumi

Stayed 5 nights in Jul 2025

2/10 Terrible

Samira

Disliked: Cleanliness, staff & service, property conditions & facilities
Fake i
Stayed 4 nights in Jul 2025

10/10 Excellent

Meiby

Liked: Amenities
Wonderful spot you can walk to take the ferry to Isla Mujeres and Captain Hook dinner show. Very clean hotel nice beaches.
Stayed 5 nights in Jul 2025

10/10 Excellent

Yan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Jolene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

6/10 Okay

Riham

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Their beach area is so nice and they have different activities you can do while there. Location is a good area. Rooms are clean. We loved it.
Stayed 4 nights in Jul 2025

8/10 Good

Renzo A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent service.
Stayed 4 nights in Jul 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Only place Id ever book in Cancun. Absolutely beautiful & perfect location. Security was great & we felt so safe. Definitely book this resort.
Stayed 4 nights in May 2025

2/10 Terrible

JORGE

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very rude employees
Stayed 4 nights in Jul 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service
No overnight entertainment
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay!
Stayed 3 nights in Jul 2025

2/10 Terrible

Michael

Stayed 5 nights in Jun 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
All of the workers are nice. Antonio our concierge was awesome! I only put 3 stars for area around the hotel. There is nothing to do around the hotel without leaving the premises. All inclusive is useless. They only have 2 restaurants to choose from. This is definitely a laid back non party place! I would go back. The villa with kitchen and 2 separate bedrooms was the main reason I stayed there.
Stayed 5 nights in Jun 2025

8/10 Good

Andrea

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Janis

Stayed 4 nights in May 2025

10/10 Excellent

Mannaf

Traveled with family and small children
Liked: Cleanliness
Good place
Stayed 3 nights in Jun 2025

10/10 Excellent

James

Stayed 5 nights in May 2025

10/10 Excellent

Rosio, AURORA

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Elizabeth, La Joya

Liked: Cleanliness, staff & service, property conditions & facilities
Great, staff. Made check in a breeze
Stayed 1 night in Jun 2025