The Royal Cancun All Suites Resort

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Royal Cancun All Suites Resort

2 outdoor pools, pool umbrellas, sun loungers
Fridge, microwave, oven, stovetop
On the beach, white sand, sun loungers, beach umbrellas
View from room
4 bars/lounges, swim-up bar, poolside bar, beach bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Spa
  • Air conditioning
  • Kitchen

Explore the area

Map
Kukulcan Boulevard Km 4.5 Hotel Zone, Cancun, QROO, 77500
  • Langosta Beach
    ‪3 min walk‬
  • Escénica Tower
    ‪6 min walk‬
  • Playa Tortugas
    ‪14 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

Villa, 2 Bedrooms, Kitchen, Resort View - Up to 5 people - Room Only

9.2 out of 10
Wonderful
(19 reviews)
  • 969 sq ft
  • Resort view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed

Villa, 2 Bedrooms, Kitchen, Beachside - Up to 5 people - Room Only

8.8 out of 10
Excellent
(10 reviews)
  • 968 sq ft
  • Beach view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed

Villa, 2 Bedrooms, Kitchen, Beachside - Bed and Breakfast

8.0 out of 10
Very good
(2 reviews)
  • 968 sq ft
  • Beach view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed

Master Villa, 2 Bedrooms, Kitchen, Resort View - Up to 6 people - Room Only

9.6 out of 10
Exceptional
(4 reviews)
  • 1455 sq ft
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Murphy Bed

Master Villa, 2 Bedrooms, 2 Bathrooms, Kitchen, Resort View - Bed and Breakfast

  • 1456 sq ft
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Murphy Bed

Villa, 2 Bedrooms, Kitchen, Resort View - Bed and Breakfast

9.2 out of 10
Wonderful
(7 reviews)
  • 968 sq ft
  • Resort view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed

Similar properties

About this property

The Royal Cancun All Suites Resort

4-star resort in Zona Hotelera
At The Royal Cancun All Suites Resort, spend the day on the beach where you can enjoy snorkeling. Then return for a meal at one of the resort's 4 restaurants. Limited housekeeping is available.
The Royal Cancun All Suites Resort offers 201 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies or patios. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Accommodations at this 4-star resort have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Cancun resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on weekdays only and in-room massages can be requested. Housekeeping is provided on a limited basis.

2 outdoor tennis courts and complimentary bicycles are featured at the resort. 2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body treatments, and manicures and pedicures.
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Bring your whole family to The Royal Cancun All Suites Resort for summer fun including 2 outdoor swimming pools, outdoor tennis courts, and tennis lessons.

Dining is available at one of the resort's 4 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the resort's bars, which include 4 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This beach resort also offers a fitness center, a garden, and a terrace. Onsite uncovered self parking is complimentary.

The Royal Cancun All Suites Resort is a smoke-free property.

La Palapa Restaurant - This beachfront family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner.
The Italian Trattoria - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Trattoria Sport Bar - This sports bar overlooks the garden and specializes in American cuisine. Open daily.
Snack Bar Poolside - This poolside restaurant specializes in American cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Palapa Restaurant
  • Snack Bar Poolside
  • The Italian Trattoria
  • Trattoria Sport Bar

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Children's club
  • Fitness classes
  • Free bicycle rentals
  • Gym
  • Kayaking
  • Paddleboard
  • Playground
  • Sailing
  • Shopping
  • Snorkeling
  • Tennis lessons
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's games
  • Free area shuttle
  • Free crib
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (weekdays only)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • Elevator

More

  • 15 buildings
  • 4 floors
  • Built in 1976
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Room service
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in.
All guests, including children, are required to present a valid government-issued ID card at check-in.
Guests staying over a Saturday night may be requested to change units. The property will try to avoid this scenario and guests will be informed as needed.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 500.00 per stay
  • A tax is imposed by the city: USD 4.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is not provided on Sundays and holidays.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

The Royal Cancun Hotel Cancun
Royal All Suites Resort
Royal Cancun All Suites
Royal Cancun All Suites Resort
The Royal Cancun an All Suites Resort
The Royal Cancun All Suites Resort

The Royal Cancun All Suites Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 605 out of 1001 reviews" "
Rating 8 - Good. 249 out of 1001 reviews" "
Rating 6 - Okay. 77 out of 1001 reviews" "
Rating 4 - Poor. 43 out of 1001 reviews" "
Rating 2 - Terrible. 27 out of 1001 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Gabriela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Selina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort for a good price.
The resort was very nice and the rooms are huge. Having a kitchen was nice. The restaurants had good food although they are expensive. They do have a little sports bar to watch the game or you could watch TV in your room. It is across the street from a dive shop and you can simply walk over and they can take you for a dive at Isla Mujeres. Everyone was super nice and professional. We didn't do an all inclusive. Just the hotel for a couple of nights. Worth the money.
Stayed 2 nights in Oct 2024

6/10 Okay

Alpesh

Liked: Cleanliness, property conditions & facilities
We were a group of 6 people. Two bedrooms and Murphy bed in living room was very useful. The rooms were clean, everyday cleaning service was great. Spa services were OK. Used the gym a couple of times. Overall good for large families. Not if you are two wanting to have fun. Location inconvenient because there were no food places or markets close by. Had to use Uber Eats a lot which turned out to be expensive as well as the driving distance to food places is large. Restaurants on the property weren’t appetizing. Concierge service had a very annoying lady who kept calling, ambushing us to join property presentations. Very annoying. Bar near swimming pool was shabby. Made pretty lousy drinks.
Stayed 7 nights in Oct 2024

10/10 Excellent

OSCAR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and welcoming
Quiet, comfortable and the staff is friendly more so because it’s not over crowded so you get to know everyone on property and they get to know you.
Stayed 7 nights in Sep 2024

6/10 Okay

Brittany

Liked: Staff & service
Stayed 2 nights in Jun 2024

8/10 Good

Sigifredo V

Traveled with family
Liked: Cleanliness, staff & service
The stuff very nice but manager musty
Stayed 4 nights in Sep 2024

8/10 Good

Michelle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet safe friendly staff nice amenities. Very small beach area but very nice. I like the convenience of how close everything is within the resort. You won’t get lost like at the mega resorts.
Stayed 6 nights in Sep 2024

10/10 Excellent

Sudeepta

Liked: Cleanliness, staff & service, property conditions & facilities
very nice stay
Stayed 6 nights in Sep 2024

10/10 Excellent

Pam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spring for the all-inclusive.
Stayed 8 nights in Aug 2024

8/10 Good

Cam

Stayed 3 nights in Jun 2024

8/10 Good

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the villa concept. It feels like a ho E away from home. I leved the fact that it has a comete kitchen dining and family room. I didn’t like the beach, because is in a bay and not open sea.
Stayed 6 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Rapinder Singh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the quiet and safe place
Stayed 4 nights in Aug 2024

10/10 Excellent

salem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay thanks to the personal and staff mostly Carlos the best
Stayed 8 nights in Aug 2024

8/10 Good

vaidhyanathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very close to a private beach with activities like kayaking, snorkelling etc. Enjoyed it. The food was decent expect for the omelette bar, they should add a separate cooking area for vegetarians. It will be appreciated. Staff were kind. Swimming pool was well maintained. Thanks.
Stayed 4 nights in Aug 2024

10/10 Excellent

Asnakech

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 7 nights in Aug 2024

10/10 Excellent

Yasmin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort has a lot of activities which you have to reserve in advance. I really like the hotel, the food is a little pricey but is good.
Stayed 4 nights in Aug 2024

8/10 Good

Rosemary

Liked: Cleanliness
Staff at the reception desk was rude while checking in. The rest of the staff that we met was fairly cordial. The property is very large and lacks signs as to be able to easily find your room or know where you are going inside the property. We were provided a map but who want to carry that around when you’re going to relax at the beach. The food at the snack bar and the restaurant are basically the same just different price. We requested room service which never arrived.
Stayed 1 night in Aug 2024

10/10 Excellent

DAVID

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was awesome. The staff, facility, pool were all just great. The food was really good. Everything was super clean. The beds were comfortable. The air conditioning thankfully worked great because it was hot. I would highly recommend this property. We will return next year.
Stayed 6 nights in Aug 2024

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and made us feel welcome and safe. Noticed the pool are getting cleaned and disinfected every morning, everything was super cleaned. Would definitely recommend specially if you have kids.
Stayed 7 nights in Aug 2024

10/10 Excellent

Je Duk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel in Cancun. It is priced well! We had a 2 bedroom, 1 bath room with a dining room and kitchen. A lovely view of the pool and water. The restaurant has good food. The staff is friendly and they go out of their way to be helpful. I will definitely come back again and again.
Stayed 1 night in Aug 2024

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cancún!! Amazing
Wonderful!! No complaints, Family enjoyed to the max. Wonderful and friendly service
Stayed 1 night in Aug 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
I love this property. It’s quiet and safe. The rooms are similar to small condos, with two bedrooms, one bath and a kitchen. Everyone has enough space!! The food is great and the staff is very friendly.
Stayed 3 nights in Aug 2024