The Royal Cancun All Suites Resort

4.0 star property

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Photo gallery for The Royal Cancun All Suites Resort

2 outdoor pools, pool umbrellas, sun loungers
4 restaurants, breakfast, lunch, dinner served; American cuisine
4 bars/lounges, swim-up bar, poolside bar, beach bar
On the beach, white sand, sun loungers, beach umbrellas
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Bar
  • Room service
  • Spa
  • Laundry
$199
includes taxes & fees
Sep 24 - Sep 25

Explore the area

View in a map
Kukulcan Boulevard Km 4.5 Hotel Zone, Cancun, QROO, 77500
  • Langosta Beach
    ‪5 min walk‬
  • Playa Tortugas
    ‪14 min walk‬
  • Tortuga Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

Villa, 2 Bedrooms, Kitchen, Resort View - Up to 5 people - Room Only

9.4 out of 10
Exceptional
(21 reviews)
  • 969 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed

Villa, 2 Bedrooms, Kitchen, Beachside - Up to 5 people - Room Only

9.0 out of 10
Wonderful
(12 reviews)
  • 968 sq ft
  • 2 bedrooms
  • Beach view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed

Villa, 2 Bedrooms, Kitchen, Beachside - Bed and Breakfast

8.0 out of 10
Very good
(2 reviews)
  • 968 sq ft
  • 2 bedrooms
  • Beach view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed

Run of the House

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed

Master Villa, 2 Bedrooms, Kitchen, Resort View - Up to 6 people - Room Only

9.6 out of 10
Exceptional
(4 reviews)
  • 1455 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Murphy Bed

Master Villa, 2 Bedrooms, 2 Bathrooms, Kitchen, Resort View - Bed and Breakfast

  • 1456 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Murphy Bed

Villa, 2 Bedrooms, Kitchen, Resort View - Bed and Breakfast

9.2 out of 10
Wonderful
(7 reviews)
  • 968 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Murphy Bed

2-Bedroom Villa Standard

  • 968 sq ft
  • Sleeps 4

2-Bedroom Villa Standard with Sea View

  • 968 sq ft
  • Sea view
  • Sleeps 4

2-Bedroom Villa Master

  • 1453 sq ft
  • Sleeps 4

2-Bedroom Villa Master

  • 1453 sq ft
  • Sleeps 6

2-Bedroom Villa Superior

  • 1453 sq ft
  • Sleeps 6

2-Bedroom Villa Standard with Sea View

  • 968 sq ft
  • Sea view
  • Sleeps 5

2-Bedroom Villa Superior with Sea View

  • 968 sq ft
  • Sea view
  • Sleeps 5

2-Bedroom Villa Standard

  • 968 sq ft
  • Sleeps 5

2-Bedroom Villa Superior

  • 968 sq ft
  • Sleeps 5

Similar properties

About this property

The Royal Cancun All Suites Resort

4-star resort in Zona Hotelera
At The Royal Cancun All Suites Resort, spend the day on the beach where you can enjoy snorkeling. Then return for a meal at one of the resort's 4 restaurants. Limited housekeeping is available.
The Royal Cancun All Suites Resort offers 201 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies or patios. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Accommodations at this 4-star resort have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Cancun resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on weekdays only and in-room massages can be requested. Housekeeping is provided on a limited basis.

2 outdoor tennis courts and complimentary bicycles are featured at the resort. 2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body treatments, and manicures and pedicures.
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Bring your whole family to The Royal Cancun All Suites Resort for summer fun including 2 outdoor swimming pools, outdoor tennis courts, and tennis lessons.

Dining is available at one of the resort's 4 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the resort's bars, which include 4 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This beach resort also offers a fitness center, a garden, and a terrace. Onsite uncovered self parking is complimentary.

The Royal Cancun All Suites Resort is a smoke-free property.

La Palapa Restaurant - This beachfront family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner.
The Italian Trattoria - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Trattoria Sport Bar - This sports bar overlooks the garden and specializes in American cuisine. Open daily.
Snack Bar Poolside - This poolside restaurant specializes in American cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Palapa Restaurant
  • Snack Bar Poolside
  • The Italian Trattoria
  • Trattoria Sport Bar

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Children's club
  • Fitness classes
  • Free bicycle rentals
  • Gym
  • Kayaking
  • Paddleboard
  • Playground
  • Sailing
  • Shopping
  • Snorkeling
  • Tennis lessons
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's games
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (weekdays only)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • Elevator

More

  • 15 buildings
  • 4 floors
  • Built in 1976
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Room service
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.
All guests, including children, are required to present a valid government-issued ID card at check-in.
Guests staying over a Saturday night may be requested to change units. The property will try to avoid this scenario and guests will be informed as needed.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 500.00 per stay
  • A tax is imposed by the city: USD 4.22 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is not provided on Sundays and holidays.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

The Royal Cancun Hotel Cancun
Royal All Suites Resort
Royal Cancun All Suites
Royal Cancun All Suites Resort
The Royal Cancun an All Suites Resort
The Royal Cancun All Suites Resort

The Royal Cancun All Suites Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 617 out of 1000 reviews
Rating 8 - Good. 234 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

KENNETH KANG

Stayed 5 nights in May 2025

10/10 Excellent

Viktor

Stayed 7 nights in May 2025

10/10 Excellent

Franco Ryan

Liked: Cleanliness, amenities, property conditions & facilities
I gave five stars as my expectation and what we paid for, matched. We were 5 and we had 2 rooms, 2 pax each and a Murphy bed in living room that can also fit 2. We had a functional kitchen with tons of utensils, cups, mugs, pans, even dish washer. It is one closest to downtown which was great as we went back and fort a lot of times to shop and dine like local. It is not the best hotel out there in Cancun, but it is more than enough to have a wonderful vacation.
Stayed 6 nights in May 2025

10/10 Excellent

Case

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Denise

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Cancun overall was great. Very clean and very well maintained. The 2 bedroom, 2 bath suite was perfect. We had the ocean view and it was picture perfect. The buffet breakfast was nice and they had plenty of choices. The only two bad things I can say is that upon arrival, the bellman who delivered our suitcases was very rude. I tipped him what I had on me and he was condescending and asked me if I knew how Pesos worked, like it wasn’t good enough for him. The other thing they could improve on would be better signage around the resort to provide directions to the spa, towel pickup/ drop, etc. I would stay here again. Just leaving an honest review.
Stayed 5 nights in May 2025

10/10 Excellent

Keith Lamar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very laid back and calm. Not congested and easy to navigate.
Stayed 7 nights in Apr 2025

10/10 Excellent

Candy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything, except Breathless hotel to load
Stayed 1 night in May 2025

8/10 Good

Christian

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

MARTHA, Bloomington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to the Royal Cancun 3 times and it’s always great. Great service and the property is so pretty. Fun to bus over to the Royal Sands for a day in the surf too and see a good show.
Stayed 7 nights in Mar 2025

10/10 Excellent

Daniel E, BAYSIDE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2025

10/10 Excellent

John Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautifully maintained, and the staff went above and beyond to make our stay enjoyable. Everything was clean, comfortable, and well taken care of. I highly recommend this place and will definitely be returning in the future!
Stayed 6 nights in Apr 2025

10/10 Excellent

Georges

Stayed 5 nights in Apr 2025

4/10 Poor

Shandi Cheyenne

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
First of all. This is not an all inclusive resort so ensure you pick the right package if you decide to go. We were disappointed when we arrived and found out we made a mistake on our reservation and didnt choose all inclusive. We had to pay for breakfast lunch and dinner for our family of 5 for an entire week which made our stay so much more expensive. I loved the service staff on the beach at the smaller outdoor restaurant and there food was made fresh on a BBQ.. you can find it near the kids pool, Lapalapas had great waiters but awful hostesses at the counter. I asked 3 times to get a baby high chair. They charged us $80 canadian to eat at the buffet and we only did that once as the food was questionable. We chose to use the city transit and uber to find local places to eat and went and bought food from a grocery store and cooked in our room. House keeping staff are awesome. Recommend visiting the other resort for a different beach experience as both are nice in different ways except for when we saw feces wash up on the shore... not entirely the resorts issue in Cancun I assume alot of human waste gets dumped into the ocean. Needless to say I dont think Ill ever return to Cancun.. it was a love hate experience.. people are either super loving and friendly or out to get you for every dollar you have and its heart breaking seeing a beautiful area being treated so terribly.
Stayed 7 nights in Apr 2025

10/10 Excellent

Brett J.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love it here.

We enjoyed our time here. Staff was very friendly. Clean and spacious rooms. Food was a 7.5 out of 10. Our second viait and we will come back
Stayed 7 nights in Apr 2025

10/10 Excellent

Jasmine

Stayed 1 night in Mar 2025

10/10 Excellent

Arielys

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Perfect Family Vacation! Our vacation was absolutely perfect! The hotel is in a beautiful location, and the rooms were excellent—very clean and comfortable. I was there with my family, and my kids had a fantastic time enjoying all the recreation areas and beach sports. There were plenty of activities for everyone, and the whole place felt welcoming and well-maintained. We couldn’t have asked for a better experience!
Stayed 4 nights in Apr 2025

10/10 Excellent

Brandon

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was beautiful
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, great beach area and super clear water if you walk down the beach a minute or two. Restaurant staff was great, rooms are way better than a hotel setup… great for families not wanting a party scene. My only complaint would be the lack of fresh juice- no fresh squeezed orange or pineapple juice… was disappointed about that but otherwise love this property and will be back! 💛
Stayed 6 nights in Nov 2024

10/10 Excellent

Leticia

Stayed 6 nights in Nov 2024

8/10 Good

Eric

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful property with large kitchenettes. Definitely worth the money.
Stayed 2 nights in Jan 2025

4/10 Poor

Allison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice though a bit dated. Room was very spacious, Staff were polite. I didn't. like the constant attempts at trying to get a newly arrived guest to sign up for a 90 minute discourse on vacation packages and time shares. It was a bit annoying. I also didn't like that the guests were older and fussy about people that were laughing and enjoying themselves. next time I'll stay closer to downtown where there are more dining options and things to do without having to take an Uber.
Stayed 5 nights in Oct 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Rodolfo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet clean hotel on beautiful calm water beach.
Stayed 2 nights in Dec 2024