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The Royal Sands Resort & Spa All Inclusive

4.0 star property

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Photo gallery for The Royal Sands Resort & Spa All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Billiards
Exterior
Interior
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All inclusive
  • Room service
  • Housekeeping
$328
includes taxes & fees
Oct 21 - Oct 22

Explore the area

View in a map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Place, Kukulcan Plaza Shopping Mall
    ‪3 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪16 min walk‬
  • Place, La Isla Shopping Mall
    ‪18 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Junior Suite, Beachfront

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, Beachfront

8.6 out of 10
Excellent
(51 reviews)
  • 429 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

Terrace/patio

Deluxe Suite, 1 Bedroom, Beachfront

9.4 out of 10
Exceptional
(23 reviews)
  • 945 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Suite, 2 Bedrooms, Beachfront

9.6 out of 10
Exceptional
(8 reviews)
  • 1373 sq ft
  • 2 bedrooms
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Junior Suite - Two Children

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite - Two Children

8.8 out of 10
Excellent
(3 reviews)
  • 429 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(147 reviews)
  • 429 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

9.4 out of 10
Exceptional
(33 reviews)
  • 1373 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

9.4 out of 10
Exceptional
(85 reviews)
  • 945 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

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About this property

The Royal Sands Resort & Spa All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at The Royal Sands Resort & Spa All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

4 outdoor tennis courts, a marina, a health club, and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Some rates at The Royal Sands Resort & Spa All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At The Royal Sands Resort & Spa All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars, a beach bar, and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This beach property also offers a complimentary children's club, a children's pool, and outdoor tennis courts.

The Royal Sands Resort & Spa All Inclusive has designated areas for smoking.

La Veranda - This poolside family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hacienda Sisal - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Char Hut - This poolside café specializes in American cuisine and serves light fare only. Open daily.
Sidelines Sports Bar - Onsite sports bar. Happy hour is offered. Open daily.
Sand Dollar - This seafood restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Bicycling
Tennis
Tennis lessons

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Char Hut
  • Hacienda Sisal
  • La Veranda
  • Sand Dollar
  • Sidelines Sports Bar

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Paddleboard
  • Playground
  • Shopping
  • Snorkeling
  • Tennis lessons

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • 15 buildings
  • 9 floors
  • Built in 2000
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 4.31 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1582 out of 2752 reviews
Rating 8 - Good. 602 out of 2752 reviews
Rating 6 - Okay. 332 out of 2752 reviews
Rating 4 - Poor. 118 out of 2752 reviews
Rating 2 - Terrible. 118 out of 2752 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Litza, North Bergen

Stayed 5 nights in Jun 2025

8/10 Good

Mine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had my daughters birthday party here and the event planners where the best thank you.
Stayed 4 nights in Jun 2025

10/10 Excellent

FRITZ

Liked: Amenities, property conditions & facilities
It was fantastic
Stayed 4 nights in Jul 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Jul 2025

6/10 Okay

Amani

Traveled with family
Liked: Cleanliness, staff & service
Exceptional property. However, it lacks amenities needed to enjoy more than two days at the resort. Also has limited dining options and activities. All amenities close at 10pm so literally becomes a ghost town at that point. Otherwise, great location, clean rooms and property overall, and no bugs of any kind seen across my entire stay! I’d do it again but for a shorter stay, 3 days max!
Stayed 5 nights in Jul 2025

10/10 Excellent

Souhail

Traveled with family
Liked: Amenities
Nice property
Stayed 6 nights in Jul 2025

10/10 Excellent

Emely

Stayed 5 nights in Jul 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
The resort was very nice and clean. The rooms are dated. The bathroom could definitely use an upgrade. But the staff were very friendly. The kids had a great time at the kids club.
Stayed 7 nights in Jul 2025

4/10 Poor

Maricela, Lumberton

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Let me start out by saying I don’t only post negative reviews. I post positive ones just as equally. With that said, we did not love this resort. The food choices on the buffets were lacking in comparison to other all inclusive resorts we’ve stayed at in the past couple years. The service at the non-buffets were extremely poor when it comes to refills, smiles and speed of service. The food was much better at those, yet my family walked out after waiting 45 minutes for a dessert that never arrived in an almost empty restaurant. The amenities closed so early that my grown teen boys were upset that there was nothing to do after 7pm. The rec room with pool tables, outdoor shuffleboard items, etc were all closed by 7pm daily. The shows got booked up early so we never even got to see one & the dinner reservations also booked up early so we only scored ONE the entire week we were there. And that’s only bc it was the 4th of July so the hotel hosted a large outdoor buffet, leaving us the opportunity to get a reservation at Hacienda Sisal. Now, when it comes to Hacienda Sisal, everything was 150%. The service, the food, the smiles on the servers faces. It was amazing. But every other place on the property seemed annoyed to serve us. And this is coming from a Mexican American who speaks fluent Spanish. So it has nothing to do with not understanding, etc. I think there is a ton of room for improvement and do not plan on ever returning.
Stayed 5 nights in Jun 2025

8/10 Good

Tyler

Traveled with family
Liked: Cleanliness, amenities
Property was ok. Quality of the building was nothing special.
Stayed 5 nights in Jul 2025

10/10 Excellent

Samantha

Stayed 7 nights in Jul 2025

10/10 Excellent

Laura M

Stayed 4 nights in Jul 2025

4/10 Poor

pedro

Traveled with family
There is soo much hidden fees in this resort.
Stayed 8 nights in Jul 2025

8/10 Good

Shauna Lynn

Liked: Cleanliness, amenities, property conditions & facilities
The Royal Sands was a beautiful clean resort. The grounds were well maintained and the rooms were spacious and very clean. Staff was very friendly but I feel like the check in process wasn’t the best. We were not given good directions on how to find our room( another employee noticed we seemed lost and assisted us to our room) , wasn’t told how the resort worked- not everyone is all inclusive and not everything in included in the all inclusive package( the coffee shop). The restaurant/ food selection wasn’t the best. I’ve been to many other all inclusive resorts and this one lacked in the food area. Because of this , the Royal Sands will not be on the top of my list of resorts to visit again.
Stayed 4 nights in Jul 2025

6/10 Okay

Sung Soo

Traveled with family and small children
La habitacion es lo que mas me gusto, muy amplia con balcon vista al mar. Lo que no me gusto fue el restaurant, sirven lo mismo todos los dias.
Stayed 3 nights in Jul 2025

6/10 Okay

Jadalee Maya

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
I really loved the property, its was always clean & smelled great, the down fall was no night life for adults. Everything closes by 11pm.
Stayed 6 nights in Jul 2025

10/10 Excellent

kristine Annette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous stay- 4th time staying at this Resort. Definitely will go back
Stayed 5 nights in Jul 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the spa
Stayed 5 nights in Jun 2025

8/10 Good

Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay, the food is a bit too Americanized for our liking, when going to Mexico we expected authentic food, but the overall experience with staff and services was wonderful, my kids and I enjoyed our stay, we just left today! We didn’t get to enjoy the beach due to high tides and severe sargassum but we’ll have great memories of the resort.
Stayed 4 nights in Jul 2025

6/10 Okay

SARAH, Mckinney

Traveled with family
Liked: Cleanliness, property conditions & facilities
I just returned from my vacation at the Royal Sands resort. The food quality was okay—neither amazing nor terrible, but edible. The shows were cheesy and disappointing, and I was particularly turned off by the mandatory changing room requirement on Saturdays. If you're considering going there during the summer months, I would advise against it. The beach was overrun with seaweed, creating a bad smell, and my family and I had to go to the sister hotel just to enjoy the beach. According to the concierge, they have been experiencing seaweed problems every summer for the past four years. However, they do have clean water in October and November. On a positive note, Si Sal Hacienda restaurant was incredible. The service was top-notch, and the quality of the food was amazing. I've had a lot of Mexican food before, and this was by far the best. The sister resort, Royal Cancun, met our needs for snorkeling and enjoying the beach. My two boys dived into the ocean and swam for hours, watching the fish in the clear water. One downside is that on Saturdays, they do not offer a free shuttle service or kayak rentals, so we had to pay out of pocket for our transportation and couldn't enjoy the boat rides. The rooms were very clean and spacious for our family of four. We loved the view from our balcony. After we changed to a different room on a higher floor, we enjoyed a spectacular view of the full moon from our room. Overall, my family and I enjoyed our vacation, bu
Seaweed
Royal Cancun
Stayed 4 nights in Jul 2025

6/10 Okay

Fernando

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I did not like the fact that you have to give them your actual room key every time you order something. If you are at the pool bar you have to give them your key. Then when you are done at the pool bar you have to get it back. Same thing at the restaurants. I had to wait at the restaurant to have my server come back at the end of my meal with my room key. I want to be able to just get up and go.
Stayed 4 nights in Jun 2025

2/10 Terrible

Ranya Mohamed

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

2/10 Terrible

Haneen Walid

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property was terrible by far. The staff front desk Jaquelin was very unwelcome and rude. There was not much variety of food for those that have restricted diet (no vegan, pork, etc). The elevators broke. No activities/entertainment. Service took forever to bring drinks. Every staff member had an attitude. The bars opened at 11am and closed at 6pm, how can this be all inclusive if they close early. Also, we’ve found hair on the beds which was disgusting. Overall terrible experience and will never go back to this resort nor will recommend anyone to go.
Stayed 4 nights in Jul 2025

10/10 Excellent

Shayna Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, beautiful property!
Stayed 5 nights in Jul 2025