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The Royal Sands Resort & Spa All Inclusive

4.0 star property

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Photo gallery for The Royal Sands Resort & Spa All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Exterior
On the beach, white sand, sun loungers, beach umbrellas
Exterior
Balcony view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All inclusive
  • Room service
  • Housekeeping

Explore the area

Map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Marlin Beach
    ‪11 min walk‬
  • Cancun Interactive Aquarium
    ‪18 min walk‬
  • La Isla Shopping Mall
    ‪18 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

View all photos for Junior Suite, 2 Double Beds, Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 2 Double Beds, Ocean View

  • 429 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

  • 945 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Junior Suite - Two Children

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite - Two Children

  • 429 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

  • 1373 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Suite, 2 Bedrooms, Beachfront

  • 1373 sq ft
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

Terrace/patio

Deluxe Suite, 1 Bedroom, Beachfront

  • 945 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Junior Suite, Beachfront

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, Beachfront

  • 429 sq ft
  • Beach view
  • Sleeps 2
  • 2 Double Beds

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Premium bedding, free minibar, in-room safe, blackout drapes

Wyndham Alltra Cancun All Inclusive Resort

  • Pool
  • All inclusive
  • Spa
  • Kids pool
4.4 out of 5, Excellent, (6110)
The price is $442
per night
$442 total
includes taxes & fees
Apr 11 - Apr 12
Wyndham Alltra Cancun All Inclusive Resort

About this property

The Royal Sands Resort & Spa All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at The Royal Sands Resort & Spa All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

4 outdoor tennis courts, a marina, a health club, and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Some rates at The Royal Sands Resort & Spa All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At The Royal Sands Resort & Spa All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars, a beach bar, and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This beach property also offers a complimentary children's club, a children's pool, and outdoor tennis courts.

The Royal Sands Resort & Spa All Inclusive has designated areas for smoking.

La Veranda - This poolside family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hacienda Sisal - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Char Hut - This poolside café specializes in American cuisine and serves light fare only. Open daily.
Sidelines Sports Bar - Onsite sports bar. Happy hour is offered. Open daily.
Sand Dollar - This seafood restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Bicycling
Tennis
Tennis lessons

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Char Hut
  • Hacienda Sisal
  • La Veranda
  • Sand Dollar
  • Sidelines Sports Bar

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Paddleboard
  • Playground
  • Shopping
  • Snorkeling
  • Tennis lessons

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • 15 buildings
  • 9 floors
  • Built in 2000
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 3.93 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1554 out of 2645 reviews
Rating 8 - Good. 593 out of 2645 reviews
Rating 6 - Okay. 296 out of 2645 reviews
Rating 4 - Poor. 104 out of 2645 reviews
Rating 2 - Terrible. 98 out of 2645 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Akin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively clean, nice staff.
Stayed 4 nights in Dec 2024

4/10 Poor

Lowell, cos cob

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Bad food and wine. The best food is in Club Bistro. The Buffet dining was really bad. Outdated hotel inside, feels like a trip to 70-es, the small buffet area ( for a big hotel) should be renovated. Constantly scamming customer with all inclusive package to pay more for food and drinks. Some people from stuff in restaurant was very helpful , some people in hotel , especially at room service were not helpful at all. The hotel really don’t care about you as a customer, they care only about how much more money you are willing to pay for extra.
Stayed 4 nights in Dec 2024

10/10 Excellent

Marcel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room, friendly staff, good food and entertainment options.
Stayed 7 nights in Dec 2024

10/10 Excellent

Franklin

Traveled with family
Our stay at the Royal Sands Resort was very pleasant. We enjoyed our beachfront room and cleanliness of the resort was top notch. The food was okay, it was a little better at the sister resort next door. Yes I would recommend.
Stayed 5 nights in Dec 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This big hotel has space for everyone. It has the nicest beachfront in all the hotel zone. Great staff and amenities. I stayed there for one week with my teen age kids and had an absolute blast.
Stayed 7 nights in Dec 2024

10/10 Excellent

Karan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained. Staff is treated as family and they treat guests as family. We saw fellow guests visiting year after year and the way they met the staff it truly was as if they are meeting family. Excellent for young families. Large property with tons of options to explore, relax, spend time. Very clean. Pleasant staff!
Stayed 7 nights in Dec 2024

8/10 Good

Sameh M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

2/10 Terrible

Anisa

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible big scam the worst experience of my life! DO NOT GO to Royal Sands
Stayed 7 nights in Dec 2024

10/10 Excellent

Alberto, San Marcos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay for families. Nice clean water park for kiddos. large pool. the beach is very nice as well.

10/10 Excellent

Donna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Beautiful. All workers and guests very friendly.
Stayed 6 nights in Dec 2024

10/10 Excellent

Liling

Stayed 4 nights in Nov 2024

10/10 Excellent

Evelyn

Stayed 4 nights in Nov 2024

10/10 Excellent

John Ethan

Liked: Cleanliness
Stayed 7 nights in Dec 2024

10/10 Excellent

Exso

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a family vacation
Stayed 7 nights in Dec 2024

10/10 Excellent

Jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room upgrade i paid for however they gave me beach front for the price of ocean view. that was nice
Stayed 5 nights in Dec 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Royal Sands. Everything was very clean, and the property was kept in top shape! All staff were very friendly and professional. The dining options were all very good! Would recommend coming here to anyone looking for an affordable spot that doesn’t compromise quality!
Stayed 7 nights in Dec 2024

10/10 Excellent

Amy

Stayed 5 nights in Dec 2024

10/10 Excellent

Viren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service
Stayed 3 nights in Dec 2024

8/10 Good

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best food we’ve had in Mexico, and as clean and had great spacious rooms, service was good. Get the information about the restaurants right away as it’s a little different than other resorts
Stayed 8 nights in Dec 2024

8/10 Good

Rose Puanani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Huy Vu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Any accommodations they were able to help you and executed smoothly. Very clean and maintained well. I would recommend families and friends to come to this resort
Stayed 9 nights in Dec 2024

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing! The property was very well maintained and clean! The beds were extremely uncomfortable and hard. I also wish there was more things to say in the evening, once we ate dinner there was nothing to do.
Stayed 7 nights in Dec 2024

10/10 Excellent

Brenda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent
Stayed 4 nights in Dec 2024

2/10 Terrible

Ahmed Sorwar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad service. They didn’t seem to care. Bathroom flush wouldn’t work. They changed room in middle of our stay. They would not restock the refrigerator. They didn’t want to listen to the complain.
Stayed 4 nights in Dec 2024