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The Royal Sands Resort & Spa All Inclusive

4.0 star property

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Photo gallery for The Royal Sands Resort & Spa All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Interior
Microwave, coffee/tea maker, cleaning supplies
Premium bedding, pillowtop beds, in-room safe, desk
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All inclusive
  • Room service
  • Housekeeping

Explore the area

Map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Cancun Interactive Aquarium
    ‪16 min walk‬
  • La Isla Shopping Mall
    ‪18 min walk‬
  • Aquaworld
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Junior Suite, 2 Double Beds, Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 2 Double Beds, Ocean View

  • 429 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

  • 945 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Junior Suite - Two Children

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite - Two Children

  • 429 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

  • 1373 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Suite, 2 Bedrooms, Beachfront

  • 1373 sq ft
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom, Beachfront

  • 945 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Junior Suite, Beachfront

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, Beachfront

  • 429 sq ft
  • Beach view
  • Sleeps 2
  • 2 Double Beds

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Premium bedding, free minibar, in-room safe, blackout drapes

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  • Pool
  • All inclusive
  • Spa
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4.4 out of 5, Excellent, (5722)
$332 nightly
The price was $390
The price is $332 total
includes taxes & fees
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About this property

The Royal Sands Resort & Spa All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at The Royal Sands Resort & Spa All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

4 outdoor tennis courts, a marina, a health club, and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Some rates at The Royal Sands Resort & Spa All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At The Royal Sands Resort & Spa All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars, a beach bar, and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This beach property also offers a complimentary children's club, a children's pool, and outdoor tennis courts.

The Royal Sands Resort & Spa All Inclusive has designated areas for smoking.

La Veranda - This poolside family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hacienda Sisal - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Char Hut - This poolside café specializes in American cuisine and serves light fare only. Open daily.
Sidelines Sports Bar - Onsite sports bar. Happy hour is offered. Open daily.
Sand Dollar - This seafood restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Bicycling
Tennis
Tennis lessons

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Char Hut
  • Hacienda Sisal
  • La Veranda
  • Sand Dollar
  • Sidelines Sports Bar

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Paddleboard
  • Playground
  • Shopping
  • Snorkeling
  • Tennis lessons

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • 15 buildings
  • 9 floors
  • Built in 2000
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 4.02 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1543 out of 2636 reviews
Rating 8 - Good. 582 out of 2636 reviews
Rating 6 - Okay. 305 out of 2636 reviews
Rating 4 - Poor. 103 out of 2636 reviews
Rating 2 - Terrible. 103 out of 2636 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nichole

Stayed 7 nights in Feb 2025

10/10 Excellent

Khemran

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurants could use some improvements for food quality
Stayed 10 nights in Feb 2025

10/10 Excellent

Catherine

Stayed 2 nights in Feb 2025

8/10 Good

Kimberly

Stayed 6 nights in Feb 2025

8/10 Good

Scott xavier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and maintained. Staff was friendly and helpful
Stayed 7 nights in Feb 2025

8/10 Good

Han-ching

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

6/10 Okay

Cora

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First time all inclusive holiday, so we wondered: Is tipping expected on every bill? How much is a reasonable tip at an all inclusive? For meals? Drinks? Maids? Etc. It would be good to have suggested tipping ranges for each. The resort was lovely and food generally good. Service was always top notch. Unfortunately we were there during a very rainy cool week and there wasn't much to do.
Stayed 9 nights in Jan 2025

10/10 Excellent

Roberto

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Royal Sands Cancun

From the moment you arrive until you leave it was a Great experience, and we had a Great time. Nothing really to complain about.
Stayed 3 nights in Feb 2025

6/10 Okay

Irina

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Limited dining, virtually no entertainment. They assign you a personal "concierge", who suppose to help you book your restaurants every day. But, essentially, it is a time share salesman who uses every interaction opportunity to talk you into the presentation. If you say no to time share presentation, you will not get your desired dinner times. Expect to eat your dinner either super early, like 5pm or super late, like 9pm, which is very inconvenient especially if you travel with children. Food was just ok. Got food poisoning from one of the restaurants. Will never be back.
Stayed 7 nights in Feb 2025

8/10 Good

Malik Amer

Traveled with family and small children
Liked: Cleanliness, amenities
Good options are limited
Stayed 5 nights in Feb 2025

10/10 Excellent

Christell Hale

Stayed 7 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

only 2 elevators for this huge property

We were surprised there are only two elevators for this property. One of the elevators was out of order for most of our stay.
Stayed 6 nights in Feb 2025

10/10 Excellent

Mitch

Stayed 8 nights in Feb 2025

10/10 Excellent

Ashil Kamleshkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good resort and food options. The service was hit and miss depending on where you were around the resort.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nadia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything except the t.v. and wifi very poor and annoying
Stayed 7 nights in Feb 2025

10/10 Excellent

Ziggy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to take the family. Rooms were huge and the pool/beach area were the best!
Stayed 7 nights in Feb 2025

10/10 Excellent

Marjo-Riitta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

John, DUNEDIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Property, Reservation dinners were excellent, as was the food from the Pool Grills, Staff was top notch!!!
Stayed 7 nights in Dec 2024

6/10 Okay

julie, burlington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not take the shuttle to your destination. We waited with 15 other couples over 3 hours to get a shuttle. Needless to say almost 1/2 of our day was a waisted between waiting on a shuttle and waiting for everyone else to get dropped off. Place is nice, food is good and the staff was nice. Did not receive the VIP benefits that we paid for.
Stayed 3 nights in Feb 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Manosh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience for our first time trip to Cancun,
Stayed 7 nights in Feb 2025

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was in a safe area and we felt very spoiled. It had everything we needed onsite!
Stayed 4 nights in Dec 2024

10/10 Excellent

Gavyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and location were amazing.
Stayed 5 nights in Jan 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2025