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The Royal Sands Resort & Spa All Inclusive

4.0 star property

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Photo gallery for The Royal Sands Resort & Spa All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Exterior
Interior
Billiards
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All inclusive
  • Room service
  • Housekeeping
$347
includes taxes & fees
Dec 10 - Dec 11

Explore the area

View in a map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Place, Kukulcan Plaza Shopping Mall
    ‪3 min walk‬
  • Place, Luxury Avenue Shopping Mall
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Junior Suite with Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite with Ocean View

  • Sleeps 2

Deluxe Two Bedroom Master Suite with Ocean View

  • Sleeps 6

View all photos for Deluxe One Bedroom Suite with Beach Front

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe One Bedroom Suite with Beach Front

  • Sleeps 4

View all photos for Junior Suite with Beach Front

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite with Beach Front

  • Sleeps 2

View all photos for Junior Suite, Beachfront

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, Beachfront

8.6 out of 10
Excellent
(52 reviews)
  • 429 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

Terrace/patio

Deluxe Suite, 1 Bedroom, Beachfront

9.6 out of 10
Exceptional
(24 reviews)
  • 945 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Suite, 2 Bedrooms, Beachfront

9.6 out of 10
Exceptional
(8 reviews)
  • 1373 sq ft
  • 2 bedrooms
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe One Bedroom Suite With Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe One Bedroom Suite With Ocean View

  • Sleeps 4

View all photos for Deluxe Two Bedroom Master Suite with Beach Front

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Two Bedroom Master Suite with Beach Front

  • Sleeps 6

View all photos for Junior Suite - Two Children

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite - Two Children

8.8 out of 10
Excellent
(3 reviews)
  • 429 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(151 reviews)
  • 429 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Junior Suite-Two Children

  • Sleeps 2

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(36 reviews)
  • 1373 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

9.4 out of 10
Exceptional
(87 reviews)
  • 945 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

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About this property

The Royal Sands Resort & Spa All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at The Royal Sands Resort & Spa All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

4 outdoor tennis courts, a marina, a health club, and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Some rates at The Royal Sands Resort & Spa All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At The Royal Sands Resort & Spa All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars, a beach bar, and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This beach property also offers a complimentary children's club, a children's pool, and outdoor tennis courts.

The Royal Sands Resort & Spa All Inclusive has designated areas for smoking.

La Veranda - This poolside family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hacienda Sisal - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Char Hut - This poolside café specializes in American cuisine and serves light fare only. Open daily.
Sidelines Sports Bar - Onsite sports bar. Happy hour is offered. Open daily.
Sand Dollar - This seafood restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Bicycling
Tennis
Tennis lessons

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Char Hut
  • Hacienda Sisal
  • La Veranda
  • Sand Dollar
  • Sidelines Sports Bar

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Paddleboard
  • Playground
  • Shopping
  • Snorkeling
  • Tennis lessons

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • 15 buildings
  • 9 floors
  • Built in 2000
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 4.27 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 005-013-002391/2025

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

Reviews

The Royal Sands Resort & Spa All Inclusive Reviews

8.6

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1593 out of 2765 reviews
Rating 8 - Good. 597 out of 2765 reviews
Rating 6 - Okay. 340 out of 2765 reviews
Rating 4 - Poor. 118 out of 2765 reviews
Rating 2 - Terrible. 117 out of 2765 reviews

Reviews

6/10 Okay

Soledad

Stayed 3 nights in Aug 2025

4/10 Poor

Joshua

Disliked: Staff & service
Staff at the front desk was super rude from the moment I arrived on the property. The welcome was: your check outbdate is ABC!!! They also ask you to sign a form authorising the release of personal information, including passport details, to third parties, with no option to opt out of such unnecessary infringement of privacy rights. I asked for a copy of the form, and staff claimed they cannot give clients a copy! I complained about the rude staff and the form to one of the managers, and one of the staff was dismissive and boldly claimed, you're wasting your time, nothing will be done. True, nothing was done!
Stayed 2 nights in Sep 2025

10/10 Excellent

Damian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly, extremely convenient. Best pools and great staff
Stayed 4 nights in Aug 2025

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly, staff was extremely nice, lots of food options!
Stayed 3 nights in Aug 2025

6/10 Okay

Richard, LAS VEGAS

Stayed 3 nights in Aug 2025

10/10 Excellent

William S

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and amenities!!
Stayed 4 nights in May 2025

8/10 Good

Joshua

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is nice, two huge pools and access to the beach.
Stayed 3 nights in Aug 2025

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome pool services!
Stayed 3 nights in Aug 2025

10/10 Excellent

Edith, odessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Royal Sands
Stayed 6 nights in Aug 2025

4/10 Poor

Lilien

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I would not recommend Royal Sand Resort if you are looking for a fun, lively vacation. The rooms are very old and in need of renovation. There is little to no entertainment, making the atmosphere quite dull. The food options are extremely limited, you need to make reservations far in advance just to get into the restaurants, and some food items even come with an extra charge, which is disappointing for an “all-inclusive” resort. The beverages are poor quality and not enjoyable. The resort seems to be catered mostly to an older crowd, so if you are young and looking for energy, activities, or nightlife, this is not the hotel for you. Overall, it was a disappointing experience and not worth the price.
Stayed 3 nights in Aug 2025

4/10 Poor

Christine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The food was just ok. The bacon was clumped together in a big pile. I did not enjoy the food. Could have been better. The waiters were inattentive and service was hard to receive by the pool. There was one guy at the bar who was great. All the other waiters were rude or lacked service. Not sure I would come back to this resort.
Stayed 8 nights in Aug 2025

10/10 Excellent

John w, ypsilanti

Traveled with partner
Liked: Cleanliness
First, I want to recognize the bartenders at the main pool bar. They are outstanding bartenders and genuinely kind individuals. They truly care about guests and go above and beyond to make your experience at the Royal Sands memorable. They deserve a raise or promotion. However, I was very disappointed with the persistent attempts to get me to attend your 90-minute presentation for your club or membership. One day, I received a call in my room, and when I didn’t answer, someone knocked on my door while my wife was trying to rest. Later, I was approached again in the pool, even after I had already declined. About an hour later, yet another person came over to speak with me while I was relaxing poolside, followed by a text message to my phone. And this was just one of the seven days of my stay. Is this level of persistence really necessary?
Stayed 7 nights in Aug 2025

10/10 Excellent

AMAR

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 10 nights in Aug 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t think this is exclusive to the Royal Sands but every resort in Cancun. They’re much too massive. My room was switched halfway through my vacation and not all elevators lead to the same places so there was lots of getting lost and 25 min treks to said rooms. They claimed to have four restaurants but it’s one with a curtain that includes 2 of the rsvp ones. And the rsvp ones were not ‘available” because members had booked up the spots but when I peaked behind the comical curtain it was also empty. They sell you on a time share to become a member of their hotel club pretty early on with the lure of coupons if you’re in a couple and the presentation was about 90 mins. Also all inclusive is not truly all inclusive, you must have on your red wrist band showing people you aren’t a member at all times and your card key along with your crazy ass room number (P4613A) to eat or drink ANYTHING. It’s very annoying. The food was sad, I had 3 shrimp dishes that had hard overcooked fish and by the end we were leaving to the center of town for real food. Their better items are hidden behind a paywall. Regardless the staff was lovely and overworked, a white man was yelling to them about Tofu and it was rude. This (along with a lot of other resorts here) are catered to retirees or large families and I am neither. The swim up bar was nice. The seaweed made the ocean inaccessible but not their fault. 3/5
Stayed 4 nights in Aug 2025

8/10 Good

Sundus Jalal, Sterling Heights

Stayed 5 nights in Aug 2025

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the stay, girls were very happy!
Stayed 5 nights in Aug 2025

4/10 Poor

Javier

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Food options very poor. Compared to other properties in Cancun, I would not recommend this place for its price and extra daily fees. It’s more like a place for a timeshare owner. Very outdated and noisy - the location is convenient but the overall experience is not all that great. Rooms outdated and poor quality. Would not recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Emilio Mata, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Although we were not close to shops, transportation was convenient and quick to and from hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just got back from my stay and I couldn’t have asked for a better experience. The staff were genuinely friendly and helpful, the room was spotless, and the bed was super comfortable. Great location too—close to everything I needed. I’ll definitely be coming back.
Stayed 6 nights in Aug 2025

8/10 Good

Tien Dat

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Most of the staff r nice except some of them giving very cold look and below average if they dont get the tip. We do tip for those that friendly and meet average demand. Not being picky at all
Stayed 5 nights in Aug 2025

8/10 Good

Arjay, Braintree

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really love our stay, just some inconvenience if u get all inclusive when eating because u have to leave the Key Badge to the staff and i always forget to get it back. Also its really hard to book or reserve in some restaurants
Stayed 4 nights in Aug 2025

10/10 Excellent

Becky

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Sands Cancun was amazing! Very clean. Amazing food! Beautiful pools, kids water park and beach. I lived my stay for a week with my family. My kids and husband loved it! I will recommend it to everyone who is going to Cancun!
Stayed 5 nights in Aug 2025

10/10 Excellent

Akeem

Stayed 5 nights in Aug 2025

6/10 Okay

Carlos

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Juan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025