The Sens Cancun By Oasis

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Sens Cancun By Oasis

Outdoor pool, pool umbrellas, sun loungers
Exterior
Property amenity
On the beach, white sand, beach bar
Aerial view

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Breakfast included
  • Gym
  • Spa

Explore the area

Map
Boulevard Kukulcan Km. 4.5, Boulevard Zona Hotelera Km 4.5, Cancun, QROO, 77500
  • Kukulcan Plaza Shopping Mall
    1 min walk
  • Luxury Avenue Shopping Mall
    2 min walk
  • Marlin Beach
    5 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    19 min drive

Room options

Sens Standard Limited View NRF

  • Sleeps 4
  • 2 Double Beds

Sens Master Suite

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Sens Superior

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Sens Standard Limited View

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Sens Junior Suite

  • Sleeps 2
  • 1 King Bed

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About this property

The Sens Cancun By Oasis

4-star hotel in Zona Hotelera
At The Sens Cancun By Oasis, hit the beach, dine onsite at The White Box, or enjoy a drink at one of the hotel's 9 bars/lounges.
The Sens Cancun By Oasis offers 373 air-conditioned accommodations with minibars and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
The Sens Cancun By Oasis is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The Sens Cancun By Oasis features an outdoor pool and a fitness center. Dining is available at one of the hotel's 12 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 9 bars/lounges and a beach bar. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 3929 square feet (365 square meters) include conference space. This all-inclusive hotel also offers spa services, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.

The Sens Cancun By Oasis has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 11:00 AM.
The White Box - This restaurant specializes in Mediterranean cuisine.
Sakura Peru Japanese - This restaurant specializes in Japanese cuisine. Open daily.
Careyes - Mexican French - This fine-dining restaurant specializes in Mexican cuisine. Open daily.
Alma - This restaurant specializes in Mexican cuisine. Open daily.
Makitako - This restaurant specializes in Japanese cuisine. Open daily.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Land activities

Kids club

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 12 restaurants
  • 9 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alma
  • Careyes - Mexican French
  • Makitako
  • Sakura Peru Japanese
  • The White Box

Things to do

  • Beach club
  • Gym
  • Outdoor pool
  • Volleyball

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,929 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • Elevator
  • Tile flooring in public areas

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 30.0 per stay for guests under 25 years old staying between 01 March - 30 April

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

The Sens Cancun By Oasis Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 140 out of 396 reviews" "
Rating 8 - Good. 86 out of 396 reviews" "
Rating 6 - Okay. 76 out of 396 reviews" "
Rating 4 - Poor. 39 out of 396 reviews" "
Rating 2 - Terrible. 55 out of 396 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Shara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

cesar

Stayed 7 nights in Aug 2024

10/10 Excellent

Emberson

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Incredible food. Excellence in an all inclusive resort
Stayed 6 nights in Aug 2024

8/10 Good

janeth, White Plains

Stayed 5 nights in Aug 2024

6/10 Okay

Annerys

Traveled with family
Liked: Staff & service
Beach front property was a plus
Stayed 5 nights in Aug 2024

8/10 Good

Joao, London

Traveled with family
Disliked: Property conditions & facilities
Was not what I expected no much to have fun around everything close early
Stayed 3 nights in Aug 2024

10/10 Excellent

salvador

Liked: Cleanliness, staff & service, property conditions & facilities
No me gustó el servicio del área de Jacussi se supone que es vip tendrían que tener un mesero ahí designado
Stayed 3 nights in Aug 2024

10/10 Excellent

Salvador

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really like everything, food ,service, location restaurant options overall happy with everything.
Stayed 4 nights in Aug 2024

6/10 Okay

Vanessa

Traveled with family and small children
The food in the restaurant specially at the buffet and the swimming area.the burgers where undercooked even the hotdogs where so nasty my son got sicks from the first day eating there not good. When missed your reservation you would have to pay to eat at the restaurant when it’s a all-inclusive resort. First time in my life i experienced something like this, normally they would have you wait and accommodate the person in other resorts. Besides this the room needs upgrades the toilet doesn’t flush well the mirrors on the room where dirty with dust and the pillows where not comfortable overall i would not be returning back to this resort again
Stayed 6 nights in Aug 2024

6/10 Okay

Sandra

Staff was friendly, however upon my arrival I had to wait for over an hour for bell boy to bring my luggage to the room. Couldn't change or leave the room until he got there. At Check-in i wasn't given all of the information about the resort. I've seen other guests walking around with a hotel representative showing them all of the amenities. I was not impressed with the buffet food, but was able to find something to eat every time. I think it's a nice resort with a lot more potential.
Stayed 5 nights in Aug 2024

10/10 Excellent

GILDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Maria Hilda, Dumas

Traveled with family and small children
Liked: Staff & service, amenities
Buenas instalaciones, un poco deteriorado el baño, el restaurante Las Palmas fue nuestro favorito, en el buffet de la cena siempre nos atendió Miguel un señor súper amable que nos ayudó mucho en nuestra estancia, la playa súper bajita y tranquila para viajar con niños, la alberca muy limpia y con el paquete todo incluido teníamos acceso a 13 restaurantes y bares, muy recomendado.
Stayed 4 nights in Aug 2024

2/10 Terrible

Belinda

Disliked: Cleanliness, property conditions & facilities
I will stay here again. Check in took 45 mins and my room wasn’t ready til 5:00 when check in is at 3:00. Won’t even discount my rate for the inconvenience. The shower didn’t work. The bed only had sheets no blankets or comforters. The jacuzzi was nasty dirty and facets rusted. I called for blankets and took 2 hrs to get. Staff was friendly but that was the only positive.
Stayed 2 nights in Aug 2024

2/10 Terrible

jesus

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 5 nights in Jul 2024

10/10 Excellent

GILDA

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at the Sens one night with my mother and my daughter, it’s a really nice family friendly hotel. We were impressed by the food options. When you reserve the restaurants a la carte menus. The beach is clean, safe and perfect for swimming. You can reserve a Bali bed on the Sens beach club for added comfort and privacy.Staff is very friendly. Room was nice with a balcony and ocean view. Will definitely stay here again.
Stayed 1 night in Aug 2024

8/10 Good

Yesenia Crimilda

Traveled with family
Liked: Cleanliness, staff & service, amenities
My Family and I stayed for 5 nights and 6 days. We had a great time. The whole stay we felt safe, the highlight of the trip were the activities that included bingo/loteria, paddle boating or the at night shows with great staff. Hospitality was great as well. Every day room service was on point with towels and cleaning our room. The beach was great. I liked the fact that we can use a app to scheduled dinner reservations and view what activities and shows are available for the day. The resort is undergoing some renovations, some areas are outdated but overall we had a great time.
Stayed 6 nights in Jul 2024

10/10 Excellent

Luis Alberto Romero

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at Miramar and The white box restaurants was amazing. Really good taste and service was outstanding. Thank you so much!
Stayed 3 nights in Jul 2024

2/10 Terrible

Selmi

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never come back to this place, i stayed there two nights to extended my vacation after checking out from my other hotel but for sure i will never come back to this place not even for free. We were ready to go to bed but my my daughter didnt have any blankets.
Stayed 2 nights in Aug 2024

8/10 Good

Abdulaziz

Stayed 2 nights in Jul 2024

10/10 Excellent

Edilma

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service, Delicious Food, Kids Club Staff very nice and professional. Had a great time.
Stayed 5 nights in Jul 2024

6/10 Okay

Marco Antonio, Pasadena

Traveled with family
Liked: Staff & service
Check in was inconvenient and took way too long to get our rooms, 2 hour wait. Room didn’t have towels and when requested towels I received one for 2 people. Elevators were too small and slow for size of hotel. Restaurants lines were ridiculously long for peak hours. It shouldn’t take an hour to be seated.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kyuhwan

Liked: Cleanliness, amenities, property conditions & facilities
Food
Stayed 2 nights in Jul 2024

2/10 Terrible

ELINOR

Traveled with family
Disliked: Property conditions & facilities
What a joke this place is, buffets lines have a long wait, food was terrible, elevator only fit 4 people and the long lines again, entertainment area doesn’t even have seating areas, it’s a joke, by far the worst resort I’ve stayed in, however the only thing I can say anything good is the staff, very great people….I would recommend spend a little more money and avoid this resort
Stayed 5 nights in Jul 2024

6/10 Okay

Marlen Patricia

Traveled with family
Liked: Staff & service, amenities
This property is old and needs to be upgraded. The elevators were so small and no air conditioner.
Stayed 6 nights in Jul 2024

6/10 Okay

darko

Stayed 8 nights in Jul 2024