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The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

4.0 star property

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Photo gallery for The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Business center
Exterior
Pool views, serves lunch, dinner, and happy hour
Pool views, serves lunch, dinner, and happy hour
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

$235
includes taxes & fees
Dec 10 - Dec 11

Explore the area

View in a map
KM. 12.5 Blvd Kukulcan, Zona Hotelera, Cancun, QROO, 77500
  • Place, Cancun Interactive Aquarium
    ‪2 min walk‬
  • Place, La Isla Shopping Mall
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪44 min drive‬

Room options

View all photos for Villa, 1 Bedroom, Ocean View (Balcony)

32-inch LCD TV with cable channels, TV

Villa, 1 Bedroom, Ocean View (Balcony)

8.6 out of 10
Excellent
(30 reviews)
  • 740 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Ocean View (Balcony)

1 bedroom, premium bedding, in-room safe, desk

Studio, 1 Queen Bed with Sofa bed, Ocean View (Balcony)

8.6 out of 10
Excellent
(67 reviews)
  • 400 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Balcony (Oceanfront)

1 bedroom, premium bedding, in-room safe, desk

Studio, 1 Queen Bed with Sofa bed, Balcony (Oceanfront)

9.6 out of 10
Exceptional
(4 reviews)
  • 400 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Balcony (Oceanfront)

32-inch LCD TV with cable channels, TV

Villa, 1 Bedroom, Balcony (Oceanfront)

7.0 out of 10
Good
(2 reviews)
  • 740 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Ocean View (Balcony)

32-inch LCD TV with cable channels, TV

Villa, 2 Bedrooms, Ocean View (Balcony)

8.2 out of 10
Very good
(27 reviews)
  • 1140 sq ft
  • Partial sea view
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 2 Bedrooms, Balcony (Oceanfront)

32-inch LCD TV with cable channels, TV

Villa, 2 Bedrooms, Balcony (Oceanfront)

  • 1140 sq ft
  • Ocean view
  • Sleeps 8
  • 2 Double Beds

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4 outdoor pools, free cabanas, pool umbrellas
The Westin Resort & Spa, Cancun
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The Westin Resort & Spa, Cancun

About this property

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

4-star resort in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. Change of bedsheets is available on request.
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers 560 accommodations with washers/dryers and safes. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans.

4 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At The Westin Lagunamar Ocean Resort Villas & Spa, Cancun you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a swim-up bar and a bar/lounge. Wireless Internet access is complimentary. This beach resort also offers a children's pool, outdoor tennis courts, and a 24-hour fitness center. Onsite self parking and valet parking are complimentary.

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11:30 AM.
Oceano - Overlooking the ocean and garden, this restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Viento - This beachfront restaurant specializes in Regional cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Duna Sports Bar - Overlooking the pool, this bar specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Tierra Market - Onsite café. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: MXN 490 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Duna Sports Bar
  • Oceano
  • Tierra Market
  • Viento

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 hot tubs
  • 4 outdoor pools
  • Basketball
  • Children's club
  • Children's pool
  • Full-service spa
  • Mini golf
  • Shopping
  • Volleyball
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • Built in 2007
  • Comprehensive recycling policy
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Limited room service
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 13 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 700.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 490.00 per person
  • Rollaway bed fee: MXN 700.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Cancun Lagunamar
Cancun Lagunamar Westin
Cancun Westin Villas
Westin Lagunamar Cancun Resort
Westin Lagunamar Ocean Resort Villas
Westin Lagunamar Ocean Resort Villas Cancun
Westin Lagunamar Ocean Villas
Westin Lagunamar Ocean Villas Cancun
Westin Ocean Resort Cancun
Westin Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Spa Cancun
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Resort
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Cancun

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 693 out of 1012 reviews
Rating 8 - Good. 194 out of 1012 reviews
Rating 6 - Okay. 67 out of 1012 reviews
Rating 4 - Poor. 17 out of 1012 reviews
Rating 2 - Terrible. 41 out of 1012 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Palma

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at this property is wonderful. Rooms are excellently equipped with modern furniture, outstanding views, the infinity pool overlooking the sea is beautiful. It has a water slide for kids that was so much fun for my son! You can barely see it from the pool as it’s kind of hidden in tue same architectural style of the resort. So you can enjoy the tranquility of the place and have some fun at the same time. The beach is wide and enjoyable with white sand and a volleyball court. There was sargassum at the sea but didn’t bother us at all. I would definitely go back.
Stayed 1 night in Aug 2025

8/10 Good

Angelita

Stayed 4 nights in Aug 2025

10/10 Excellent

MARK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Summer 2025

Beautiful place on the beach. Big swimming pools although not deep, max 120cms. Rooms are well equipped and really comfortable. Washer and dryer work really well. Kitchen is wonderful, fridge/freezer are very big. No complaints
Stayed 11 nights in Aug 2025

10/10 Excellent

victor m

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel!

Nice resort, rooms, nice breakfast, right in front of La Isla Shoping area and restaurants.
Stayed 3 nights in Aug 2025

10/10 Excellent

Toni

Stayed 4 nights in Aug 2025

8/10 Good

Richard

Stayed 6 nights in Aug 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel hôtel Personnel sympathique Magnifique piscine
Stayed 6 nights in Aug 2025

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like everything but the rooms were far from the lobby.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kiumars

Liked: Cleanliness, amenities
Excellent
Stayed 3 nights in Aug 2025

10/10 Excellent

fernando m

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exselent
Stayed 2 nights in Jul 2025

10/10 Excellent

Salim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe place,it’s very well located and the place is amazing
Stayed 13 nights in Jul 2025

10/10 Excellent

Humaira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is one of a kind in hotel zone due to convenient location, wonderful staff, transportation and value for the money. The major mall La Isla is across the street with lots of chic restaurants, ice cream, Mc Donald's and shopping. Also, ferris wheel is located in the mall. The resort has beautiful gigantic pools with infinity pool overlooking the ocean. Our studio was quite comfortable with a large bathroom and jacuzzi tub. The staff was very helpful and Kary provided some great information about the area, weather and getting around on arrival. The list of pluses is going on and on. Will 100% stay in the resort if I return to Cancun next time.
Gigantic pool
Delicious breakfast buffet
Stayed 7 nights in Aug 2025

10/10 Excellent

Maria Alejandra

Stayed 3 nights in Aug 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

John

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!! The hotel food was very good and reasonable. The location is walkable to shopping at a high end mall with great restaurant options. Room was great with new furniture and everything needed in the kitchen for basic meals!! The pool and beach area had plenty of seating (August visit). Again, the service from the staff is amazing!! The best part of our visit was the awesome sea turtle conservation program at the property. We saw 8-9 loggerhead turtles build their nest then return to sea. We haven’t been to Cancun in 20 years, but we were surprised at how nice it is now. Definitely going back and staying at this property again.
Stayed 1 night in Aug 2025

6/10 Okay

Karim

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Correct mais nous n’y reviendrons pas.

Correct mais nous n’y reviendrons pas. Positif: chambre spacieuse et propre. Tres belle piscine. Grande plage. Négatif: d’une manière générale le service est très moyen. personnel de la piscine met de la pression pour ne pas reserver les places (45 minutes d’absence) et inscitent aux pourboires. Quasiment aucune animation. Prix des Restaurants (incluant celui de la piscine) assez chers. Si vous voulez boire un café ailleurs que dans votre chambre, vous devez aller l’acheter dans le starbuks situé dans le mini market de l’hotel pas possible d’avoir un café autour de la piscine ou la plage)
Stayed 10 nights in Aug 2025

10/10 Excellent

Maria, Weslaco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is great, it’s so big it never gets packed. Everything is always so clean, from the rooms to the general areas. The location is great, right in front of a mall. And, the staff was always friendly and willing to help.
Stayed 4 nights in Aug 2025

10/10 Excellent

richard

Stayed 7 nights in Jul 2025

2/10 Terrible

Joi

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room wasn’t ready at check-in…Reported AC not cooling, instead of swapping room, the next day I had to take 4+ hours out of my vacation with staff, machines, ladder in room trying to repair air. It wasn’t until I took out my phone and began recording the manager swapped our room. Then gave my family breakfast coupons which included coffee and fruit. This hotel ruined the first two days of our trip.
Stayed 3 nights in Jul 2025

10/10 Excellent

Richelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort
Stayed 3 nights in Jul 2025

10/10 Excellent

Julio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did’nt like the room, was on back of property.
Stayed 6 nights in Jul 2025

10/10 Excellent

Richelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time going to Cancun and glad we chose Westin Lagunamar to stay in. The staff was awesome and they work around the clock to keep the resort safe and clean!!! Loved the pool areas and the mini golf was fun!! La Isla is right across the street and has some awesome shops!! 10/10 rating from me and my wife
Stayed 3 nights in Jul 2025