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The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

4.0 star property

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Photo gallery for The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Business center
Exterior
4 outdoor pools, pool umbrellas, sun loungers
Exterior
On the beach, white sand, sun loungers, beach umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • Breakfast available
  • Room service
  • Spa

Explore the area

Map
KM. 12.5 Blvd Kukulcan, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Interactive Aquarium
    ‪2 min walk‬
  • La Isla Shopping Mall
    ‪2 min walk‬
  • Kukulcan Plaza Shopping Mall
    ‪8 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for Villa, 1 Bedroom, Non Smoking, Ocean View (Balcony)

LCD TV, DVD player

Villa, 1 Bedroom, Non Smoking, Ocean View (Balcony)

  • 740 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

Property amenity

Studio, 1 Queen Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

  • 400 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

LCD TV, DVD player

Villa, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

  • 1140 sq ft
  • Partial sea view
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 2 Bedrooms, Non Smoking, Balcony (Oceanfront)

LCD TV, DVD player

Villa, 2 Bedrooms, Non Smoking, Balcony (Oceanfront)

  • 1140 sq ft
  • Ocean view
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 1 Bedroom, Non Smoking, Balcony (Oceanfront)

LCD TV, DVD player

Villa, 1 Bedroom, Non Smoking, Balcony (Oceanfront)

  • 740 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking, Balcony (Oceanfront)

Property amenity

Studio, 1 Queen Bed with Sofa bed, Non Smoking, Balcony (Oceanfront)

  • 400 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

View from property

JW Marriott Cancun Resort & Spa

  • Pool
  • Hot Tub
  • Spa
  • Kids pool
4.6 out of 5, Wonderful, (1003)
The price is $579
per night
$782 total
includes taxes & fees
Mar 8 - Mar 9
JW Marriott Cancun Resort & Spa

About this property

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

4-star resort in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. Change of bedsheets is available on request.
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers 580 accommodations with washers/dryers and DVD players. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans.

4 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At The Westin Lagunamar Ocean Resort Villas & Spa, Cancun you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a swim-up bar and a bar/lounge. Wireless Internet access is complimentary. This eco-certified resort also offers a children's pool, outdoor tennis courts, and a 24-hour fitness center. Onsite self parking and valet parking are complimentary.

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Oceano - Overlooking the ocean and garden, this restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Viento - This beachfront restaurant specializes in Regional cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Duna Sports Bar - Overlooking the pool, this bar specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Tierra Market - Onsite café. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 495 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Duna Sports Bar
  • Oceano
  • Tierra Market
  • Viento

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • 4 spa tubs
  • Basketball
  • Children's club
  • Children's pool
  • Full-service spa
  • Mini golf
  • Shopping
  • Volleyball
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Mini golf
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • Built in 2007
  • Comprehensive recycling policy
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Limited room service
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 20 2025 to November 30 2025 (completion date subject to change). The following areas are affected:
  • Lobby

Guests will have access to the following alternate facilities during the renovation:

  • Health club
  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 700.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 495.00 per person
  • Rollaway bed fee: MXN 700.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Cancun Lagunamar
Cancun Lagunamar Westin
Cancun Westin Villas
Westin Lagunamar Cancun Resort
Westin Lagunamar Ocean Resort Villas
Westin Lagunamar Ocean Resort Villas Cancun
Westin Lagunamar Ocean Villas
Westin Lagunamar Ocean Villas Cancun
Westin Ocean Resort Cancun
Westin Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Spa Cancun
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Resort
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Cancun

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 663 out of 1002 reviews
Rating 8 - Good. 197 out of 1002 reviews
Rating 6 - Okay. 68 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 46 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

SANDRA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend! Staff called upon arrival to ask if anything was needed. Friendly staff and the entire property is clean. Location is great, mall across the street and grocery store close by. I was very pleased with the room size and it was everything I expected.

2/10 Terrible

TRAVIS WAYNE

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Nov 2024

8/10 Good

Vito

Traveled with partner
The hotel is nicely located. The personnel is very responsive but not always sofisticate. My bathroom was full of cockroaches and it took two days to have it sprayed with disinfectants
Stayed 6 nights in Nov 2024

10/10 Excellent

Meenu

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful!
Stayed 2 nights in Nov 2024

8/10 Good

TUNG

Traveled with family
Liked: Cleanliness, staff & service, amenities
Beautiful infinity pool and best beach. Bathroom needs a facelift!!!
Stayed 3 nights in Nov 2024

8/10 Good

Alicia

Liked: Property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

john

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Latorya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We went on a girls trip. There were 8 of us and we got 2 of the 2 room villas. There was plenty of space. We all had our own bed. The facility and our rooms were very clean. The resort is gorgeous. The pool was amazing! Ged was our concierge and he was so nice. He answered any questions we had about the best way to get around in Cancun and he even help organize a overnight trip for us in Tulum via the ADO which was only like $23 round trip vs $150 each way by way of any other transportation companies. Also, the weather around this time was amazing. Not too hot, just right!
Stayed 4 nights in Oct 2024

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
The room was great, it was big and had everything, full kitchen, washer dryer, etc
Stayed 1 night in Oct 2024

10/10 Excellent

Ariana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place I would’ve love to stay longer the stuff was so friendly hotel was so Beautiful From Inside and Outside
Stayed 4 nights in Oct 2024

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and friendly place. I highly recommend
Stayed 10 nights in Oct 2024

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 7 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
October stay at the Westin
My partner and I had an enjoyable stay at the Westin Lagunamar hotel despite the rain! We managed to make the most of the resort, using the pools, jacuzzis, the fitness/wellness centre and the spa. We also tried all of the restaurants, which were a little overpriced for what they offered/the quality of food, but still pleasant enough. Our other issues stemmed from the fact that the floor in our room seemed to be always wet, and that our phone in our room kept ringing on the first night. The spa however, was the highlight, and we had a great couples massage which included use of the spa’s jacuzzi and other facilities, as well some chocolate strawberries & champagne afterwards. Overall, a nice stay just with a few points of improvement
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was fabulous. The rooms were very clean. The staff was so polite and helpful. The pools were clean and the food was delicious. I would highly recommend to my family and friends..
Stayed 4 nights in Oct 2024

10/10 Excellent

Ivan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Staff was awesome. To be honest i dont have any complaints. It was an amazing experience and i will return again.
Stayed 6 nights in Oct 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2024

10/10 Excellent

Ariel B

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended it.
Stayed 4 nights in Sep 2024

10/10 Excellent

Maricruz

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Sep 2024

8/10 Good

Helen Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Lissette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest service experience
Stayed 4 nights in Sep 2024

10/10 Excellent

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everothyng so nice and enjoyable
Stayed 4 nights in Sep 2024

10/10 Excellent

Jiarong

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, totally worth it!
Stayed 2 nights in Sep 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a little bit surprised about the pricing of the food. You did not get the quality Match for the price. In my opinion, the food was very subpar for what they were charging for it. Besides that, very friendly and knowledgeable hotel staff.The gym was really good and the staff in the gym was extremely accommodating.
Stayed 3 nights in Sep 2024