*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The property will be renovating from October 3 2024 to November 21 2024 (completion date subject to change). The following areas are affected:
- Elevator
- Select guestrooms
Guests will have access to the following alternate facilities during the renovation:
- Health club
- Outdoor pool
- Recreational facilities
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.
All-inclusive Details
- Spa/beauty facilities and services not included
- Room service not included
Property Features
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At The Westin Resort & Spa, Cancun you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.
Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This beach hotel also offers a children's pool, outdoor tennis courts, and a spa tub. Onsite self parking is complimentary.
The Westin Resort & Spa, Cancun has designated areas for smoking.
- Express check-in
- Number of outdoor pools - 4
- Number of hot tubs - 1
- Elevator
- Fitness facilities
- Number of bars/lounges - 2
- Number of poolside bars - 1
- Full-service spa
- 24-hour front desk
- Beach umbrellas
- Porter/bellhop
- Express check-out
- Meeting rooms
- Tours/ticket assistance
- Free self parking
- Beach sun loungers
- Dry cleaning/laundry service
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Computer station
- Children's pool
- Number of meeting rooms - 11
- Terrace
- Luggage storage
- Hair salon
- ATM/banking
- Number of restaurants - 3
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Shopping on site
- Designated smoking areas
- Ballroom
- Banquet hall
- Pool umbrellas
- Outdoor tennis courts - 1
- Laundry facilities
- Total number of rooms - 379
- No accessible shuttle
- Number of floors - 6
- Wedding services
- Garden
- Tennis on site
- Multilingual staff
Family Friendly Amenities
- Number of outdoor pools - 4
- Children's pool
- Free WiFi
- Outdoor tennis courts - 1
- Snack bar/deli
- Laundry facilities
- Playground on site
Room Amenities
The Westin Resort & Spa, Cancun offers 379 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature pillowtop mattresses. LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.
- Room service (limited hours)
- Television
- Cable/satellite TV service
- Coffee/tea maker
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Desk
- In-room climate control (air conditioning)
- Free bottled water
- Wireless internet access
- Access via exterior corridors
- Internet access (surcharge)
- Separate bathtub and shower
- Cable TV service
- Free WiFi
- Pillowtop mattress
- TV size measurement: inch
- LED TV
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 2
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Raised toilet seat
- Lowered electrical outlets in bathroom
- Lowered locks/deadbolt
- Height-adjustable showerhead
- Grab bar - near toilet
- Grab bar - in shower
- Transfer shower
- Visual fire alarm
- Lever door handles
- Wheelchair-width doorways
- Change of bed sheets (on request)
Parking
Free self parking , Free valet parking
Internet
Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)
Available in some public areas: Free WiFi
Food & Drink
Sea & Stones Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar.
Arena Sports Bar - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Sabor Casual Kitchen - Onsite restaurant. Open daily.
Room service (during limited hours) is available.
Spa Services
The onsite spa has 2 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
- Number of treatment rooms 2
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Aromatherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Prenatal massage
- Hot tub in spa
- Steam room in spa
- Reflexology
- Sports massage
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Handrails in stairways
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Assistive listening devices in meeting rooms
- Assistive listening devices available
- Wheelchair-accessible van parking
- Braille or raised signage
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
Nearby Activities
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Water skiing nearby
- Golfing nearby
- Snorkeling nearby
- Parasailing nearby
- Surfing/bodyboarding nearby
- Volleyball on site
- Windsurfing nearby
- Yoga classes/instruction on site
- Pilates classes on site
- Playground on site
- Fitness classes on site
- Basketball on site
- Kayaking nearby
- Sailing nearby
- Scuba diving nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 76.00 per accommodation, per night
We have included all charges provided to us by the property.
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is 10 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Property does not offer onsite COVID-19 testing
No cribs (infant beds) available
Property does not follow a brand or regulatory agency's sanitization guidelines
Cashless transactions are available
Smoke detector
Contactless check-out is available
Children and extra beds
- Children are welcome.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
Cashless payment methods are available for all transactions.
Contactless check-out is available.
Hotel Names
- Cancun Westin Resort
- Westin Cancun
- Westin Resort Cancun
- Cancun Westin
- The Westin Resort Spa Cancun
- Westin Hotel Cancun
- Westin Resort & Spa Cancun Hotel Cancun
- Westin Resort And Spa Cancun
- Westin Resort
Hotel Reviews
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