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The Westin Resort & Spa, Cancun

4.0 star property

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Photo gallery for The Westin Resort & Spa, Cancun

4 outdoor pools, free cabanas, pool umbrellas
1 bedroom, pillowtop beds, in-room safe, desk
3 restaurants, breakfast served
Reception
4 outdoor pools, free cabanas, pool umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
Boulevard Kukulcan Km 20, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪3 min drive‬
  • El Rey Ruins
    ‪4 min drive‬
  • Delfines Beach
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Suite, 1 Bedroom, Non Smoking, Ocean View | Living area | LED TV

Suite, 1 Bedroom, Non Smoking, Ocean View

  • 1247 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony) | Living area | LED TV

Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

  • 3487 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Suite, 1 Bedroom, Non Smoking, Ocean View | Living area | LED TV

Suite, 1 Bedroom, Non Smoking, Ocean View

  • 1247 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony) | 1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

7.8 out of 10
Good
(11 reviews)
  • 581 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Lagoon View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Lagoon View (Balcony) | 1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, Lagoon View (Balcony)

10.0 out of 10
Exceptional
(5 reviews)
  • 581 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking, Lagoon View

Junior Suite, 1 Bedroom, Non Smoking, Lagoon View | 1 bedroom, pillowtop beds, in-room safe, desk

Junior Suite, 1 Bedroom, Non Smoking, Lagoon View

9.0 out of 10
Wonderful
(2 reviews)
  • 617 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

Room, 2 Double Beds, Ocean View | 1 bedroom, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(53 reviews)
  • 455 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Lagoon View (Balcony)

Deluxe Room, 2 Double Beds, Non Smoking, Lagoon View (Balcony) | 1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking, Lagoon View (Balcony)

8.2 out of 10
Very good
(11 reviews)
  • 581 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony) | 1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

8.8 out of 10
Excellent
(26 reviews)
  • 582 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lagoon View

Room, 1 King Bed, Lagoon View | 1 bedroom, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Lagoon View

8.4 out of 10
Very good
(52 reviews)
  • 455 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lagoon View

Room, 2 Double Beds, Lagoon View | 1 bedroom, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Lagoon View

8.4 out of 10
Very good
(70 reviews)
  • 455 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | 1 bedroom, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(39 reviews)
  • 455 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

3 restaurants, breakfast, lunch, dinner served; international cuisine

Emporio Cancun Optional All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Kids pool
4.0 out of 5, Very Good, (1774)
$264 nightly
The price is $264 total
includes taxes & fees
Emporio Cancun Optional All Inclusive

About this property

The Westin Resort & Spa, Cancun

4-star hotel in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at The Westin Resort & Spa, Cancun's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Change of bedsheets is available on request.
The Westin Resort & Spa, Cancun offers 379 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature pillowtop mattresses. LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At The Westin Resort & Spa, Cancun you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This beach hotel also offers a children's pool, outdoor tennis courts, and a 24-hour fitness center. Onsite self parking is complimentary.

The Westin Resort & Spa, Cancun has designated areas for smoking.

Sea & Stones Restaurant - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Arena Sports Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Sabor Casual Kitchen - This restaurant serves breakfast only. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Arena Sports Bar
  • Sabor Casual Kitchen
  • Sea & Stones Restaurant

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • Basketball
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Cancun Westin Resort
Westin Cancun
Westin Resort Cancun
Cancun Westin
The Westin Resort Spa Cancun
Westin Hotel Cancun
Westin Resort & Spa Cancun Hotel Cancun
Westin Resort And Spa Cancun
Westin Resort

The Westin Resort & Spa, Cancun Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1093 out of 1988 reviews
Rating 8 - Good. 479 out of 1988 reviews
Rating 6 - Okay. 220 out of 1988 reviews
Rating 4 - Poor. 89 out of 1988 reviews
Rating 2 - Terrible. 107 out of 1988 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gionna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Amar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Stay. We had three rooms and everyone enjoyed
Stayed 4 nights in Mar 2025

8/10 Good

JOEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Torri

Stayed 1 night in Mar 2025

8/10 Good

Amelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brenda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was super nice and the resort was always clean, super safe place!
Stayed 5 nights in Feb 2025

6/10 Okay

Wahidullah

Stayed 2 nights in Feb 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful ocean view room. Excellent staff
Stayed 1 night in Mar 2025

10/10 Excellent

Paul, Bolton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff really takes care of all the guests.
Stayed 6 nights in Mar 2025

8/10 Good

Albert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beachfront but the beach is pretty rough in front of the hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Arturo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good place to stay,nice and clean, Staff is friendly, the breakfast buffet is great,only good things about this hotel
Stayed 5 nights in Mar 2025

10/10 Excellent

Tejasvi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff food. Everything was good. We loved it
Stayed 4 nights in Mar 2025

10/10 Excellent

SANDEEP B

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 7 nights in Mar 2025

8/10 Good

Fernanda

Stayed 4 nights in Mar 2025

6/10 Okay

william

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Mayra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Room had a Amazing View !!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Manuel in the pool side bar, was the best, he gave exceptional service and I couldn't have asked for better. As for the front desk, staff, room cleanliness and other services, it was all amazing as well; I would highly recommend?!
Stayed 5 nights in Mar 2025

10/10 Excellent

Anatolii

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Tamra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Yael

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Food is really basic The place is very noisy The room was clean
Stayed 2 nights in Mar 2025

10/10 Excellent

An

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Kristina

Stayed 5 nights in Mar 2025

4/10 Poor

Sanjuana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not some many options to eat an the staff not to friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

Marezel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our home is very huge, clean and bed is comfortable. This hotel is last on the hotel strip were we like cause it’s quite . Bus is just outside if you want to go out and explore the hotel strip. Safe area cause we saw a lot of police drive around the strip.
Stayed 3 nights in Feb 2025

8/10 Good

Paula

Stayed 4 nights in Mar 2025