Top Hotel
Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Activities and facilities/equipment
All non-motorized water sports are included.
Lessons/classes/games
- Aerobics
- Cooking
- Pilates
Entertainment
- Onsite entertainment and activities
- Onsite live performances
Not included
- Surcharge for premium food items
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Pilates classes/lessons included
- Aerobics classes/lessons included
- Onsite entertainment and activities included
- Gratuities included
- Cooking classes/lessons included
- Additional gratuities accepted
- Surcharge for premium food items
- Surcharge for bottled wine
- Surcharge for bottled liquor
- Spa/beauty facilities and services not included
- Activities/services from independent operators not included
- Offsite tours not included
- All non-motorized water sports included
- Onsite live performances included
Property Features
Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and scuba diving.
Dining is available at one of the property's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 5 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers an outdoor pool, outdoor tennis courts, and a spa tub. Complimentary self parking and valet parking are available on site.
Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive has designated areas for smoking.
- Number of outdoor pools - 1
- Water dispenser
- Number of hot tubs - 1
- Elevator
- Fitness facilities
- Showcase for local artists
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Business center
- Vegan menu options available
- Vegetarian menu options available
- Free self parking
- Bulk dispenser for toiletries
- Dry cleaning/laundry service
- Free valet parking
- Number of meeting rooms - 1
- Terrace
- Luggage storage
- Hair salon
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Designated smoking areas
- Pool umbrellas
- Outdoor tennis courts - 1
- Total number of rooms - 160
- Newspapers in lobby (surcharge)
- Rooftop terrace
- Number of bars/lounges - 5
- Number of poolside bars - 2
- Full-service spa
- Beach umbrellas
- Spa treatment room(s)
- Billiards or pool table
- Grocery/convenience store
- Beach cabanas (surcharge)
- Tours/ticket assistance
- Beach sun loungers
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Number of coffee shops/cafes - 1
- Safe-deposit box at front desk
- Spa services on site
- Wheelchair accessible – no
- Number of restaurants - 8
- Laundry facilities
- Beach towels
- Wedding services
- Garden
Room Amenities
Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive offers 160 air-conditioned accommodations with outdoor private spa tubs and MP3 docking stations. Rooms open to furnished balconies. 48-inch flat-screen televisions come with digital channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
- Air conditioning
- Television
- Free newspaper
- Coffee/tea maker
- Daily housekeeping
- Phone
- Free local calls
- Private bathroom
- Bathrobes
- Hair dryer
- Iron/ironing board
- Balcony
- Room service (24 hours)
- Designer toiletries
- Desk
- Soundproofed rooms
- Free bottled water
- Wireless internet access
- Blackout drapes/curtains
- Slippers
- Shower only
- In-room safe (laptop compatible)
- Digital TV service
- Flat-panel TV
- Free WiFi
- TV size: 48
- TV size measurement: inch
- MP3 docking station
- Rainfall showerhead
- Furnished balcony
- Private hot tub
- Minibar (stocked, free items)
- Towels provided
- Number of bathrooms - 1
- Housekeeping on request
- Eco-friendly toiletries
- LED light bulbs
- Wardrobe or closet
- Private hot tub (outdoor)
- Change of towels (on request)
- Change of bed sheets (on request)
- Bed sheets not available
Parking
Free self parking , Free valet parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Lorenzo's - This restaurant specializes in Italian cuisine and serves lunch and dinner.
Bastille - Adults only - This fine-dining restaurant specializes in French cuisine and serves dinner only.
Punta Vista - This bar is located by the pool and specializes in international cuisine.
The Moongate - This restaurant specializes in Asian cuisine and serves dinner only.
Tradewinds - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.
Spa Services
Zen Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 17 years old are not allowed in the spa.
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Hydrotherapy treatments
- Sauna in spa
- Hot tub in spa
- Steam room in spa
- Minimum age to access spa is 17
- Massages
Nearby Activities
An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snorkeling on site
- Fitness classes on site
- Scuba diving on site
- Beach volleyball on site
- Parasailing on site
- Yoga classes/instruction on site
Hotel Policies
Payment types
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
Sustainability/community reinvestment (10% revenue or more)
Credit card pre-authorization
Comprehensive food waste policy
Comprehensive recycling policy
Caters to adults only
Contactless check-out is available
Water dispenser use by guests actively encouraged
Security system
Debit cards not accepted
Staffed front desk
No rollaway/extra beds available
No cribs (infant beds) available
Carbon monoxide detector
Smoke detector
Minimum guest age is 18
Children and extra beds
- Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Guests under 18 years old are not permitted at this adults-only property.
Contactless check-out is available.
Hotel Names
- Turquoize Hyatt Ziva Cancun Resort
- Turquoize Hyatt Ziva Resort
- Turquoize Hyatt Ziva Cancun
- Turquoize Hyatt Ziva
- Turquoize Hyatt Ziva Adults All Inclusive All-inclusive property
- Turquoize Hyatt Ziva Cancun Adults All Inclusive
- Turquoize Hyatt Ziva Adults All Inclusive
- Turquoize at Hyatt Ziva Cancun Adults Only
- Turquoize at Hyatt Ziva Cancun Adults Only All Inclusive
- Turquoize at Hyatt Ziva Cancun
- Turquoize Hyatt Ziva Adults I
- Turquoize at Hyatt Ziva Cancun Adults Only All Inclusive
Hotel Reviews
Sorry, we seem to have had an issue loading our review content.
Try again?
