Villa del Palmar Cancun All Inclusive Beach Resort & Spa

4.5 star property

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Photo gallery for Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Exterior
Two Bedroom Loft- All Inclusive | View from room
Exterior
Lobby sitting area
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Punta Sam Ferry Terminal
    ‪10 min walk‬
  • Punta Sam Beach
    ‪10 min walk‬
  • Playa Mujeres Golf Club
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪37 min drive‬

Room options

Two Bedroom - All Inclusive

  • 1689 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Murphy Bed

One Bedroom - All Inclusive

  • 1152 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

One Bedroom Ocean View- All Inclusive

  • 1148 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

Deluxe 2 Queen Beds - All Inclusive

  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Ocean 2 Queen Beds - All Inclusive

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Two Bedroom Suite Ocean View- All Inclusive

  • 1690 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

Deluxe 1 King Bed - All Inclusive

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean 1 King Bed - All Inclusive

  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Three Bedroom Oceanfront- All Inclusive

  • 4628 sq ft
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Three Bedroom Loft- All Inclusive

  • 3500 sq ft
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Two Bedroom Oceanfront- All Inclusive

  • 2723 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Queen Murphy Bed

Two Bedroom Loft- All Inclusive

  • 2210 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Two Bedroom Penthouse- All Inclusive

  • 3315 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

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About this property

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

4.5-star Punta Sam property with 6 restaurants
Catch some rays at the beach or spend the day relaxing at Villa del Palmar Cancun All Inclusive Beach Resort & Spa's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Villa del Palmar Cancun All Inclusive Beach Resort & Spa offers 415 accommodations with MP3 docking stations and free minibar items. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

5 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Villa del Palmar Cancun All Inclusive Beach Resort & Spa is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Villa del Palmar Cancun All Inclusive Beach Resort & Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a beach bar. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and a sauna. Guests can use the outdoor pool at a partner property. Onsite self parking and valet parking are complimentary.

Villa del Palmar Cancun All Inclusive Beach Resort & Spa is a smoke-free property.

La Casona STK - This steakhouse serves dinner only.
Davino Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Open daily.
Zama Restaurant - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Legend - This sports bar specializes in Japanese cuisine and serves dinner only. Open daily.
Caprichos - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caprichos
  • Davino Restaurant
  • La Casona STK
  • Legend
  • Zama Restaurant

Things to do

  • 18-hole adjacent golf course
  • 4 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Scuba diving
  • Shopping

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 buildings
  • 9 floors
  • Built in 2010
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit
Children under 12 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Villa Palmar Luxury Residences All Inclusive Playa Mujeres
Villa del Palmar Luxury Residences Condo
Villa del Palmar Luxury Residences Condo Playa Mujeres
Villa del Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences
Villa Palmar Luxury Residences All Inclusive
Villa del Palmar Luxury Residences
Palmar Resinces Inclusive inc
Villa del Palmar Cancun All Inclusive Beach Resort Spa
Villa del Palmar Cancun Luxury Beach Resort SPA All Inclusive

Villa del Palmar Cancun All Inclusive Beach Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 974 out of 1507 reviews
Rating 8 - Good. 291 out of 1507 reviews
Rating 6 - Okay. 118 out of 1507 reviews
Rating 4 - Poor. 62 out of 1507 reviews
Rating 2 - Terrible. 62 out of 1507 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service around pool and beach was excellent and our room was very spacious with a wonderful view! One thing that was really annoying is having to wait for and sign a bill everytime we ate or drank anything.
Stayed 5 nights in Dec 2024

10/10 Excellent

Edgar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great very clean! Great food! Great service.
Stayed 5 nights in Dec 2024

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms .Great service. Great food
Stayed 3 nights in Dec 2024

10/10 Excellent

Gokcen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort
Stayed 4 nights in Dec 2024

10/10 Excellent

Saima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time while there! Food, amenities and cleanliness were all great!
Stayed 4 nights in Dec 2024

2/10 Terrible

Alexa

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I’ve been to Cancun multiple times and this hotel has been the worst experience I’ve had. I booked a double bed room and got a king bed at check in. Staff was not very helpful. Adventure desk at the pool lied about half the activities we purchased. All floors were extremely slippery and hotel charged extra fees at check out. I would never recommend this hotel
Stayed 5 nights in Dec 2024

10/10 Excellent

Dzemko

Stayed 5 nights in Dec 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Marianne Gille

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pools of different temperatures and the jacuzzis
Stayed 4 nights in Dec 2024

8/10 Good

Godswill, Edmonton

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the resort is remarkable. The staff go the extra mile to ensure that every inch is spotless. The issues I had were: the wifi was not great (was down for the first few days), the food (quality, variety, restaurant, order-in,etc) need significant improvement and there are not a lot of activities especially for families with kids under 4. Overall we enjoyed our stay.
Stayed 6 nights in Dec 2024

10/10 Excellent

Wen, Fresh meadows

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the beach sand is very fine, water is calm. Beautiful view of Sun rise from the room. laundry machine is the room provide convenience. The Weather there is nice. food were pretty good
Stayed 4 nights in Dec 2024

8/10 Good

Lee Colin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place, we stayed Dec12 - Dec 16th. The wind is a bit chilly at night and before noon, so bring something a bit warm just incase. Overall it was very good, service was great, food was good. Our only complaint was there was not much to do on the resort other than pool activities. Very Very clean place and VERY nice and friendly staff.
Stayed 4 nights in Dec 2024

10/10 Excellent

Aida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 6 nights in Dec 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, beautiful beach
Stayed 7 nights in Dec 2024

8/10 Good

Sushil Shashikant

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food was not great quality. Staff was good
Stayed 4 nights in Dec 2024

4/10 Poor

Alis

Stayed 6 nights in Jul 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible experience. All aspects of our stay were wonderful. The level of staff service and interaction were unparalleled in our experience. We will most definitely return.
Stayed 6 nights in Dec 2024

10/10 Excellent

DAVID

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great!
Stayed 6 nights in Dec 2024

10/10 Excellent

Morris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Oksana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful green and well-kept territory. Very clean rooms with many amenities. Incredibly warm pool. Beautiful beach. Unforgettable food in 5 restaurants. I have never seen such a hardworking and friendly staff. A villa you want to return to. A little confusing with restaurant receipts when you're on all inclusive. I understand that this is for control and analytics, but you can come up with something else. I'm sorry that such a vacation ended so quickly.
Stayed 6 nights in Nov 2024

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our visit. The property was easy to navigate. The pools were nice and it had a nice beach that you could walk and enjoy. The staff were all pleasant and helpful. Adrian and Obet were great at the pool area bar. Make sure you make reservations for your evening meals.
Stayed 5 nights in Nov 2024

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent family resort, older property but very well maintained. We received a room upgrade which was very convenient. Service is consistently excellent throughout. Beach is much better than what we read in reviews.
Stayed 6 nights in Nov 2024

10/10 Excellent

Greg

Stayed 4 nights in Nov 2024

2/10 Terrible

Lucy Luna

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were scheduled to arrive to the resort on Nov 22nd. Our flight got canceled with United and then rebooked and Our layover was going to happen in Denver instead of San Francisco. Then that flight got delayed twice which would have made us miss our connection in Denver. United couldn’t get us on another plane until Nov 23rd and we would have arrived to Cancun on Nov 24th. We would have only had 2 days in Cancun instead of 5, so we had to cancel our entire trip! We were initially told we might get a full refund once Villa Palmar found out WHY our stay had to be canceled, and were told we would at least get a partial refund if not the entire amount. Well none of that happened. Villa Palmar is denying us any sort of refund or credit due to a “late cancellation” that was out of our control! They blame their strict cancellation policies. So we are out $3,300 and our 20 year anniversary trip!
Stayed 4 nights in Nov 2024

10/10 Excellent

monzer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024