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Villa del Palmar Cancun All Inclusive Beach Resort & Spa

5.0 star property

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Photo gallery for Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Exterior
Property preview
Lobby sitting area
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • All inclusive
  • Parking included
  • Free WiFi
$532
includes taxes & fees
Jan 7 - Jan 8

Explore the area

View in a map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Place, Punta Sam Ferry Terminal
    ‪13 min walk‬
  • Place, Punta Sam Beach
    ‪13 min walk‬
  • Place, Mujeres Beach
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪37 min drive‬

Room options

View all photos for Two Bedroom Ocean Front

Two Bedroom Ocean Front | Dining room

Two Bedroom Ocean Front

  • 2723 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Loft

Two Bedroom Loft | View from room

Two Bedroom Loft

10.0 out of 10
Exceptional
(1 review)
  • 2210 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse

Two Bedroom Penthouse | Terrace/patio

Two Bedroom Penthouse

  • 3315 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Three Bedroom Ocean Front

Three Bedroom Ocean Front | Terrace/patio

Three Bedroom Ocean Front

10.0 out of 10
Exceptional
(2 reviews)
  • 4628 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Three Bedroom Loft

Three Bedroom Loft | Living area | 50-inch flat-screen TV with satellite channels, TV, MP3 dock

Three Bedroom Loft

  • 3500 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for One Bedroom

Premium bedding, down comforters, free minibar, in-room safe

One Bedroom

9.0 out of 10
Wonderful
(14 reviews)
  • 1152 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Ocean View

View from room

One Bedroom Ocean View

9.2 out of 10
Wonderful
(29 reviews)
  • 1148 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Suite Ocean View

Premium bedding, down comforters, free minibar, in-room safe

Two Bedroom Suite Ocean View

9.4 out of 10
Exceptional
(20 reviews)
  • 1690 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe 1 King Bed

Deluxe 1 King Bed | Premium bedding, down comforters, free minibar, in-room safe

Deluxe 1 King Bed

8.8 out of 10
Excellent
(45 reviews)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View 1 King Bed

Premium bedding, down comforters, free minibar, in-room safe

Deluxe Ocean View 1 King Bed

9.4 out of 10
Exceptional
(37 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom

Premium bedding, down comforters, free minibar, in-room safe

Two Bedroom

8.0 out of 10
Very good
(9 reviews)
  • 1689 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe 2 Queen Beds

Premium bedding, down comforters, free minibar, in-room safe

Deluxe 2 Queen Beds

8.0 out of 10
Very good
(18 reviews)
  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Ocean View 2 Queen Beds

Premium bedding, down comforters, free minibar, in-room safe

Deluxe Ocean View 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Free Upgrade Garza Blanca All Inclusive

Free Upgrade Garza Blanca All Inclusive | Premium bedding, down comforters, free minibar, in-room safe

Free Upgrade Garza Blanca All Inclusive

  • Sleeps 4
  • 2 Queen Beds

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About this property

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

5-star Punta Sam property with 6 restaurants
Catch some rays at the beach or spend the day relaxing at Villa del Palmar Cancun All Inclusive Beach Resort & Spa's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Villa del Palmar Cancun All Inclusive Beach Resort & Spa offers 415 accommodations with MP3 docking stations and free minibar items. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Punta Sam property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

5 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Villa del Palmar Cancun All Inclusive Beach Resort & Spa is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Villa del Palmar Cancun All Inclusive Beach Resort & Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a beach bar. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and a sauna. Guests can use the outdoor pool at a partner property. Onsite self parking and valet parking are complimentary.

Villa del Palmar Cancun All Inclusive Beach Resort & Spa is a smoke-free property.

La Casona STK - This steakhouse serves dinner only.
Davino Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Open daily.
Zama Restaurant - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Legend - This sports bar specializes in Japanese cuisine and serves dinner only. Open daily.
Caprichos - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caprichos
  • Davino Restaurant
  • La Casona STK
  • Legend
  • Zama Restaurant

Things to do

  • 18-hole adjacent golf course
  • 4 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Scuba diving
  • Shopping

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 9 floors
  • Built in 2010
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Villa Palmar Luxury Residences All Inclusive Playa Mujeres
Villa del Palmar Luxury Residences Condo
Villa del Palmar Luxury Residences Condo Playa Mujeres
Villa del Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences
Villa Palmar Luxury Residences All Inclusive
Villa del Palmar Luxury Residences
Palmar Resinces Inclusive inc
Villa del Palmar Cancun All Inclusive Beach Resort Spa
Villa del Palmar Cancun Luxury Beach Resort SPA All Inclusive

Villa del Palmar Cancun All Inclusive Beach Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1070 out of 1609 reviews
Rating 8 - Good. 291 out of 1609 reviews
Rating 6 - Okay. 126 out of 1609 reviews
Rating 4 - Poor. 58 out of 1609 reviews
Rating 2 - Terrible. 64 out of 1609 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

aramand frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

2/10 Terrible

Sogol

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Sep 2025

10/10 Excellent

Anna Olegovna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and pretty. Staff is nice. Family friendly was so so wished they had some water slides. Kids tried the wipeout but that didn’t last much. The wipeout is the inflatable on the water. Kayaking was fine with an adult of course. Paddle boards are from 16 yrs old. Snorkeling was ok. Seaweed and dark water ruined it. Went at end of September and the beach was meh. Had maybe two days at the end with clear water. Seaweed smelled and ruined the beach stay. Pool and property is beautiful. With it being a hybrid resort and us having all inclusive it was kind of enoying with workers Asking to kind of “pay” or close the check with the balance being zero. When ordering food the room number is being asked every time. Compared to other all inclusive where they don’t bother with that. Davino is very nice Italian restaurant. For some reason the evening buffet was closed with a dinner show not available. Just restaurants in the evening. 4 to choose from. One other negative thing was mosquitoes. They just eat you up. Zama which is an open restaurant had a spray available to use. Just as the sun sets the mosquitoes come out. They told us we can buy spray at their market. Overall it was a very nice stay. I highly recommend.
Stayed 9 nights in Sep 2025

10/10 Excellent

Brandi

Stayed 7 nights in Aug 2025

10/10 Excellent

SERGIY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

keliann

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and superb staff. We would like to thank our butlers Arad and Yosel. They made up stay so memorable. Can’t wait to return
Stayed 2 nights in Sep 2025

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 4 nights in Jun 2025

2/10 Terrible

Dharminder Singh

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Too many mosquitos and other wild life
Stayed 8 nights in Sep 2025

10/10 Excellent

Shana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very happy that it was kids friendly, from the restaurants to the pools.
Stayed 3 nights in Sep 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my God, I don’t even know where to start, but if you’re looking for a place where you can relax eat the best food and the best cocktails don’t even hesitate to book this place. Their Customer Service was amazing 1000 out of 10 planning to go back soon. also, there’s a pirate boat next to the resort and that was really really fun. My kids love it. We also went to Isla Mujeres there is a ferry that goes to the beach.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jessie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My suite was beautiful! Loved the washer and dryer. Wish the water didn’t have seaweed, but that is the fault of Mother Nature. I really loved the food at Legends and the Italian Restaurant. The buffet was great too. All the service personnel were friendly and helpful. I appreciated the hard work of the groundskeepers that kept the room and the pools clean.
Stayed 5 nights in Sep 2025

10/10 Excellent

RAQUELINA, New York

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything but I think it can be a bit better by opening a club and have it open till like 3am or 4am with drinks a dance floor maybe something extra like on a Friday bubbles dance floor, Saturdays is a concert on Sunday a contest on Monday a Raffle Tuesday karaoke ECT BUT I REALLY DID ENJOYED IT!!
Stayed 5 nights in Aug 2025

10/10 Excellent

FRANCIS

Simply beautiful
Stayed 4 nights in Aug 2025

10/10 Excellent

Sidoeun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly, great customer service, clean, great restaurants option
Stayed 4 nights in Sep 2025

10/10 Excellent

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best

This resort was all that you can imagine. It is just like the pictures. The All Inclusive is a must have. The service at the restaurants were the best. The servers were really attentive. We did come during hurricane season. It was as if we had the place to ourselves. We will definitely be returning.
Stayed 5 nights in Sep 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly! The spa was amazing! We definitely will be back
Stayed 6 nights in Aug 2025

10/10 Excellent

Roberto

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, views, and location. You can walk to the ferry to Isla Mujeres!
Stayed 6 nights in Aug 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must book! We had the most amazing stay here at Villa Del Palmer Cancun. The staff was spectacular. It was fun, clean, and safe. For three adults and one 10 year old there was plenty of things for us all to do. Truly an epic vacation. Santiago and Otikio were so helpful in helping us to plan activities/ book dinners and make sure our vacation was epic!
Stayed 5 nights in Aug 2025

10/10 Excellent

Julianne, Miami

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, we were treated exceptionally well. Luis at the front desk was amazing. He was warm, friendly and kind! The rooms big and clean. Food was amazing and tasty. Service top notch. Always polite and with a smile. Raul at the pool was just awesome! I don’t have a negative comment about our stay.
Stayed 3 nights in Aug 2025

6/10 Okay

Venkatramu S

Traveled with family and small children
Liked: Staff & service
Bugs, mold in bathroom, no proper communication.
Stayed 4 nights in Aug 2025

10/10 Excellent

Pascual

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. Everytime we needed any additional towels, or bedding they were at our door quick. We enjoyed all the restaurants. Our poolside server Renan, was by far one of the best servers we had the pleasure of assisting us during our 6 night stay. He was still very attentive while assisting others and even greeted us by name. Our family really enjoyed our time at Villa del Palmar.
Stayed 6 nights in Aug 2025

10/10 Excellent

Ryan Richard

Stayed 4 nights in Aug 2025

8/10 Good

Meghan

Stayed 6 nights in Aug 2025

10/10 Excellent

Dayana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Baijna, East Orange

Traveled with family and small children
Liked: Amenities
Amazing and Family Friendly
Stayed 2 nights in Aug 2025