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Garza Blanca Resort & Spa Cancun - All Inclusive

5.0 star property

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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Punta Sam Ferry Terminal
    ‪11 min walk‬
  • Playa Mujeres Golf Club
    ‪5 min drive‬
  • North Beach
    ‪44 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬

Room options

View all photos for Junior Suite Swim Up 1 King Bed

View from room

Junior Suite Swim Up 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 588 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite

View from room

Two Bedroom Suite

  • 1834 sq ft
  • Lagoon view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for One Bedroom Swim Up

One Bedroom Swim Up | Living area | IPod dock

One Bedroom Swim Up

10.0 out of 10
Exceptional
(4 reviews)
  • 1246 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom Ocean View

View from room

Two Bedroom Ocean View

7.0 out of 10
Good
(6 reviews)
  • 1834 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Junior Suite Ocean View 1 King Bed

View from room

Junior Suite Ocean View 1 King Bed

8.4 out of 10
Very good
(16 reviews)
  • 588 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Loft

Three Bedroom Loft | Terrace/patio

Three Bedroom Loft

8.0 out of 10
Very good
(1 review)
  • 4813 sq ft
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for One Bedroom Ocean View

View from room

One Bedroom Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 1246 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up 2 Queen Beds

Junior Suite Swim Up 2 Queen Beds | 2 bedrooms, premium bedding, down comforters, minibar

Junior Suite Swim Up 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 588 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View 2 Queen Beds

View from room

Junior Suite Ocean View 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • 588 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite 2 Queen Beds

2 bedrooms, premium bedding, down comforters, minibar

Junior Suite 2 Queen Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 588 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite 1 King Bed

View from room

Junior Suite 1 King Bed

9.6 out of 10
Exceptional
(19 reviews)
  • 588 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Ocean Front

Three Bedroom Ocean Front | 2 bedrooms, premium bedding, down comforters, minibar

Three Bedroom Ocean Front

  • 4335 sq ft
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for One Bedroom Suite

IPod dock

One Bedroom Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 1246 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Free Upgrade Mousai Cancun - All Inclusive

Free Upgrade Mousai Cancun - All Inclusive | View from room

Free Upgrade Mousai Cancun - All Inclusive

  • 947 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

Garza Blanca Resort & Spa Cancun - All Inclusive

5-star Punta Sam property with free water park
Catch some rays at the beach or spend the day relaxing at Garza Blanca Resort & Spa Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Garza Blanca Resort & Spa Cancun - All Inclusive offers 452 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, toilets with an electronic bidet, and complimentary toiletries. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

7 outdoor swimming pools and 3 hot tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 16 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Garza Blanca Resort & Spa Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Garza Blanca Resort & Spa Cancun - All Inclusive you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Onsite self parking and valet parking are complimentary.

Garza Blanca Resort & Spa Cancun - All Inclusive has designated areas for smoking.

Blanca Blue - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.
The Food Truck - This seafood restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
The Snack - Onsite restaurant. Open daily.
Bocados - Onsite restaurant. Open daily.
Hiroshi - Onsite restaurant. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Bartending
Cooking
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Onsite parking options include a garage and a carport

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Blanca Blue
  • Bocados
  • Hiroshi
  • The Food Truck
  • The Snack

Things to do

  • 3 hot tubs
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Playground
  • Shopping mall

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Smooth flooring in room
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Built in 2020
  • Communal living room
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • iPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Griddle
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Villa Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Palmar Cancun Beach Spa Playa Mujeres
Resort Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Playa Mujeres Villa Del Palmar Cancun Beach Resort Spa Resort
Villa Palmar Cancun Beach Resort Spa
Villa Palmar Cancun Beach Spa
Resort Villa Del Palmar Cancun Beach Resort Spa
Palmar Cancun Spa Mujeres

Garza Blanca Resort & Spa Cancun - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 732 out of 1017 reviews
Rating 8 - Good. 149 out of 1017 reviews
Rating 6 - Okay. 58 out of 1017 reviews
Rating 4 - Poor. 35 out of 1017 reviews
Rating 2 - Terrible. 43 out of 1017 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniela, Woodbridge

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garza Blanca is a beautiful hotel that’s not too big but perfect in size. Great pools but Beach has a huge rock formation, All along the length of the beach. So bring water shoes!! Water not as clear as the Hotel Zone in Cancùn. Food was great , didn’t feel like a typical all inclusive at all. There was no request that was too big , staff was so accommodating and gracious. My only request is that the hotel make a better effort towards a teens room — games, more pool tables etc. A place they can hang out after dinner etc. Other than that hotel area is quiet and a great hotel if your looking for a bit of a higher end resort.
Stayed 6 nights in Mar 2025

10/10 Excellent

Erika

Stayed 6 nights in Mar 2025

10/10 Excellent

Nastassia Marie

Stayed 7 nights in Mar 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and checking in process can be improved because the wait time is 30-45 min to check in.
Stayed 7 nights in Mar 2025

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible checkin experience. Waited a very long time.
Stayed 6 nights in Mar 2025

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The checkin process here was absolutely terrible. We arrived in the morning and waited in line a very long time. Our room was not ready which we understand so we were told to return at 3. We returned then and waited a long time again only to be told the room needed inspected and to wait longer. It was ridiculous. Why not just text when the room is ready instead of wasting our time. Terrible process!!!

10/10 Excellent

Sachelle Anne

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly had a grear time at Garza Blanca Cancun! We loved loved loved all the dining options and everything tastes *chef's kiss*! Will go back next year!
Stayed 3 nights in Mar 2025

8/10 Good

Cylena, North York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Yania Capote, MIAMI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing to stay just have to work on more availability for Dinner reservations
Stayed 3 nights in Mar 2025

10/10 Excellent

Aldo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is immaculate. So clean and refreshing. Food at the restaurants is good, and the staff were all great. The activities staff including Eduardo were great and very fun. Josue and Andres were very attentive. My family enjoyed the stay
Stayed 5 nights in Mar 2025

4/10 Poor

Michael

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We stayed (Family of 4 - kids 8 and 13) March of 2025. I will start with the positives: Resort is beautiful and well designed It was clean and the rooms were large and the bathrooms were great. The pools are great, we could always find a place for all 4 of us to sit and there are several pools to chose from. Negatives (there are a few) You need dining reservations to eat anywhere on property (which is fine as I had made all of our dining reservations prior to our arrival). You even need a reservation to eat at the buffet as well (just something to be aware of). Food was ok at best. We had reservations at a different restaurant each night we were on property. Our last night on property we had reservations at Davino. We had email confirmation but when we arrived they didnt have the reservation. However, when the hostess went to get the restaurant manager because she couldnt find our reservation, he was very rude stating "he is the only person that makes reservations for his restaurant and that he didnt make this reservation and therefore would not honor it". Here we are a family of 4 (with an email confirmation of our reservation) and he says "sorry I didnt make that reservation so I dont know what to tell you" and then he turned us away to try and figure out dinner on our own. Check out was clunky (did it the night before we left but had to do it again in the morning). Over all - ok resort, just wont be coming back as there are better places to stay in cancun.
Stayed 5 nights in Mar 2025

8/10 Good

Brycen Cade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Devin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third stay at Garza Blanca! It’s a consistent love affair!! The staff, synergy, food, decor, location…everything!! It’s all perfection!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Sandra Lee, Tulsa

Stayed 4 nights in Mar 2025

10/10 Excellent

caleb

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Unforgettable Stay! Our stay at Garza Blanca was truly exceptional, and it was made even more special by the incredible staff. From the moment we connected through Expedia, *Daniela* was amazing. She ensured that my husband’s birthday was unforgettable, going above and beyond to make us feel welcomed. She is incredibly kind, polite, and genuinely cares about guests’ experiences. Every hotel needs someone like *Daniela* who runs things with such dedication! *Yuri*, our butler, was outstanding from day one. She provided excellent recommendations for restaurants and activities that the entire family enjoyed. Her attention to detail and commitment to making our stay seamless did not go unnoticed, she made sure we were always well-informed and comfortable. The Kids Club team, including *Karen* and *Carmen*, were phenomenal! Our kids were engaged in fun activities the entire time, and they absolutely loved being there. They never wanted to leave, which speaks volumes about how wonderful and caring the team is. *Adrian* was incredibly helpful with our suitcases and always ensured we had water. His politeness and positive attitude made our experience even better. Beyond the exceptional service, the beach was pristine and well-maintained, making it a perfect spot to relax. Our room had breathtaking views, adding to the luxury of our stay. The restaurants were elegant and offered a wide selection of delicious, well-presented food. Every meal was a treat
Stayed 7 nights in Mar 2025

6/10 Okay

Liana

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very packed when I visited, so I'm not sure if that had anything to do with it, but the service at the pool and the beach was horrible. There were no umbrellas available at the beach. Plus when I would finally find someone to order food and drinks, they would get the orders all wrong. For the price of this hotel, I didn't think it was worth the value. Additionally, I booked an ocean view 1 bedroom suite, but the views are more like partial ocean views. When you look outside, you're looking at the building across the way, not at the ocean. At least, provide an accurate description!
Stayed 4 nights in Mar 2025

10/10 Excellent

Rachael L

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for children, took our 4 yr old and 8 yr old and it was a great family vacation
Stayed 5 nights in Mar 2025

4/10 Poor

Ali Reza

Stayed 7 nights in Mar 2025

10/10 Excellent

Mary Aileen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the food so much! The presentation, taste and quality were above our expectations. Thanks for the hospitable and warm service by the staff. They are amazing! Overall, it’s a great experience!
Stayed 3 nights in Mar 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options
Stayed 3 nights in Feb 2025

10/10 Excellent

Eveline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it

10/10 Excellent

Hadas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch resort.
Stayed 5 nights in Feb 2025

10/10 Excellent

Bryan

Stayed 5 nights in Jan 2025

10/10 Excellent

Ahmet, Weston

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New resort, helpful staff, family oriented, large option of restaurants You have to get reservations for dining which was little frustrating since most of the tables were empty but they restricted and it’s almost impossible to get reservations in advance of your trip.
Stayed 7 nights in Feb 2025