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Garza Blanca Resort & Spa Cancun - All Inclusive

5.0 star property

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Photo gallery for Garza Blanca Resort & Spa Cancun - All Inclusive

Front of property
Property video
On the beach, white sand, free beach cabanas, sun loungers
Exterior
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

$721
includes taxes & fees
Oct 11 - Oct 12

Explore the area

View in a map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Place, Punta Sam Beach
    ‪11 min walk‬
  • Place, Isla Mujeres Ferry Terminal
    ‪44 min drive‬
  • Place, North Beach
    ‪45 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Junior Suite 1 King Bed

View from room

Junior Suite 1 King Bed

9.6 out of 10
Exceptional
(19 reviews)
  • 588 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Ocean View

View from room

One Bedroom Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 1246 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up 1 King Bed

View from room

Junior Suite Swim Up 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 588 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Swim Up

One Bedroom Swim Up | Living area | IPod dock

One Bedroom Swim Up

10.0 out of 10
Exceptional
(5 reviews)
  • 1246 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom Ocean View

View from room

Two Bedroom Ocean View

7.2 out of 10
Good
(7 reviews)
  • 1834 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for One Bedroom Suite

IPod dock

One Bedroom Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 1246 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite Ocean View 1 King Bed

View from room

Junior Suite Ocean View 1 King Bed

8.4 out of 10
Very good
(16 reviews)
  • 588 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite

View from room

Two Bedroom Suite

  • 1834 sq ft
  • 2 bedrooms
  • Lagoon view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Three Bedroom Ocean Front

Three Bedroom Ocean Front | 2 bedrooms, premium bedding, down comforters, minibar

Three Bedroom Ocean Front

  • 4335 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Three Bedroom Loft

Three Bedroom Loft | Terrace/patio

Three Bedroom Loft

8.0 out of 10
Very good
(1 review)
  • 4813 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Junior Suite 2 Queen Beds

2 bedrooms, premium bedding, down comforters, minibar

Junior Suite 2 Queen Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 588 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View 2 Queen Beds

View from room

Junior Suite Ocean View 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • 588 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Swim Up 2 Queen Beds

Junior Suite Swim Up 2 Queen Beds | 2 bedrooms, premium bedding, down comforters, minibar

Junior Suite Swim Up 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 588 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Free Upgrade Mousai Cancun - All Inclusive

Free Upgrade Mousai Cancun - All Inclusive | View from room

Free Upgrade Mousai Cancun - All Inclusive

  • 947 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

Garza Blanca Resort & Spa Cancun - All Inclusive

5-star Punta Sam property with free water park
Catch some rays at the beach or spend the day relaxing at Garza Blanca Resort & Spa Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Garza Blanca Resort & Spa Cancun - All Inclusive offers 452 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, toilets with an electronic bidet, and complimentary toiletries. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

7 outdoor swimming pools and 3 hot tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Imagine has 16 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Garza Blanca Resort & Spa Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Garza Blanca Resort & Spa Cancun - All Inclusive you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Onsite self parking and valet parking are complimentary.

Garza Blanca Resort & Spa Cancun - All Inclusive has designated areas for smoking.

Blanca Blue - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.
The Food Truck - This seafood restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
The Snack - Onsite restaurant. Open daily.
Bocados - Onsite restaurant. Open daily.
Hiroshi - Onsite restaurant. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Bartending
Cooking
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Onsite parking options include a garage and a carport

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Blanca Blue
  • Bocados
  • Hiroshi
  • The Food Truck
  • The Snack

Things to do

  • 3 hot tubs
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Playground
  • Shopping mall

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Smooth flooring in room
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Built in 2020
  • Communal living room
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • iPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Griddle
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Villa Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Palmar Cancun Beach Spa Playa Mujeres
Resort Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Playa Mujeres Villa Del Palmar Cancun Beach Resort Spa Resort
Villa Palmar Cancun Beach Resort Spa
Villa Palmar Cancun Beach Spa
Resort Villa Del Palmar Cancun Beach Resort Spa
Palmar Cancun Spa Mujeres

Garza Blanca Resort & Spa Cancun - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 743 out of 1054 reviews
Rating 8 - Good. 155 out of 1054 reviews
Rating 6 - Okay. 66 out of 1054 reviews
Rating 4 - Poor. 40 out of 1054 reviews
Rating 2 - Terrible. 50 out of 1054 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good resort and highly recommend
Stayed 4 nights in Jul 2025

10/10 Excellent

Alejandra Beria

Stayed 3 nights in Jun 2025

8/10 Good

Zhenya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great besides the beach, if I wanted to go swimming in the pool only I would choose another place, but I chose this place because it is beach front, but unfortunately it was impossible to swim, the beach was very rocky and dangerous, especially for my kids and the algae were not cleaned either, it was terrible.
Stayed 5 nights in Jun 2025

10/10 Excellent

Filiks

Stayed 3 nights in Jul 2025

8/10 Good

Ryan Errol

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is amazing and the propery is well taken care of, very 5 stars. The food overall is comparable to most all inclusive food plans, nothing special. However, the reservation options for dinner is lacking, we could not make a dinner reservation for any of the nights during our stay for a specialty restaurant, even tho we arrived early to do so. We ended up eating all of our dinners in the room or the dinning hall due to this. This is why its a 4 star instead of 5. Also not hotels fault (may just be the season) but the beach was over taken seaweed and i would not recommend swiming in it.
Stayed 2 nights in Jul 2025

8/10 Good

Omran

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spotless, and the staff were very friendly. However, a few things need to be addressed urgently: 1) Bocados Steakhouse restaurant was a nightmare. The management, staff, and presentation of this restaurant were very unbearable. As soon as we sat down, they were not attentive to us at all. The menu was not distributed to every diner in my group, and the plates and cutlery were missing; we had to keep asking for a fork, plate, and a serving spoon. The restaurant was not clean at all. Dirt was everywhere, and hair came along in one of our drinks, and next, a fly fell into our food. The staff did not even serve the correct Whiskey label and attempted to cheat us. They need new management; otherwise, I recommend that the resort remove this restaurant from service immediately. 2) The public bathroom locks in the lobby are not functional, and every time I used them, someone would push the door open on me. They are neither private nor secure to use- I urge management to fix the locks to protect bathroom privacy. 3) The beach was not swimmable due to the excessive amount of seaweed and rocks. If you're looking for white sand and turquoise waters, that's not it. I do understand that there may be little someone can do here, but the first two points are more urgent to address. Overall, our stay was phenomenal in other aspects of the hotel, where the Gourmet Hall, Hiroshi, Blanca Blue, and poolside servers did a fantastic job with their service and food.
Stayed 5 nights in Jul 2025

6/10 Okay

David

Traveled with family
Liked: Cleanliness, property conditions & facilities
The room was spacious, clean, and beautiful. The food was excellent, epically the seafood rice at Blue Blanca. Maids cleaning the rooms were awesome. But staff on the grounds and lobby areas are not very friendly nor helpful. The main beach is horrible with seaweeds and too many rocks/corals. I’m no expert but I think there are machines to clear weeds in the water as well as on the beach. The jetski rental was a great way to get out and enjoy the beautiful waters.
Stayed 5 nights in Jun 2025

4/10 Poor

Louis

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Property was clean. Pools very nice. Food and room service was terrible. Had to ask multiple times for restock of room items. Drinks were great. Expected more from this property for the price.
We expected more of Garza Blanca. Room service was terrible. TV ordering wouldn’t work. Each phone call for service disconnected. All inclusive but couldn’t get dinner reservations. Had to request coffee bar refresh multiple times. Will not return.
Stayed 4 nights in Jun 2025

10/10 Excellent

Katia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

Andres

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Amazing restaurants and service. I had a lot or problems with the cleaning of the room also I had to call 4 times in 2 days to get more towels. Has many pools although the pool staff helps only if you tip them and try to reserve all chairs for their interest. Nice hotel but I wouldnt go there again
Stayed 6 nights in Jun 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort! Excellent food, friendly staff and amazing service. Only downside is the beach water is rocky.
Stayed 6 nights in Jun 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really good from the food, to the drinks it was all gourmet . I've been coming to mexico for many years this is one of my top three resorts however, the beach is garbage complete garbage. Full of rocks and sargasm.
Stayed 5 nights in Jun 2025

10/10 Excellent

Sunali

Stayed 5 nights in Jun 2025

10/10 Excellent

Matthew Jose

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Samuel Diaz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything our room, Food, kids club and staff!!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Andy Napoles

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
From the moment my family and I arrived, it was clear this hotel operates on an entirely different level of hospitality. Every detail was thoughtfully curated, and the level of service we received was nothing short of outstanding. The customer service was truly world-class warm, professional, and highly attentive without ever feeling intrusive. Every staff member we encountered went above and beyond to ensure our comfort, and their commitment to excellence was evident throughout our stay. The accommodations were luxurious, with beautifully designed rooms, plush bedding, and high-end amenities that made the stay feel indulgent and relaxing. Housekeeping kept everything spotless, and the turn-down service was a lovely touch. Dining at the hotel was an experience in itself. From breakfast to dinner, the food was phenomenal, expertly prepared with premium ingredients and presented with elegance. Every meal felt like a fine dining experience, and the attention to detail in both taste and service was remarkable. Overall, this hotel exceeded all expectations. Whether you’re staying for business or leisure, if you’re looking for a true five-star experience where every element is refined and elevated, look no further. We can’t wait to return.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sirak

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for vacation
Stayed 5 nights in Jun 2025

10/10 Excellent

Abraham Tobias

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was full so we did not receive a room upgrade as a VIP benefit. They also had several promotions at the spa and you couldn’t use the VIP 20% off with the promotion. Overall the stay was wonderful. My only complaint is the pool staff definitely catered to their vacation club members and kinda left the regular hotel guess to Finn for themselves. The first day the pool guy wouldn’t let me save a seat for my family and said security would take my things if I left the area. So we came back later when the pool was full and of course couldn’t find a seat. We sat way in the back and had terrible service. The next day we went to a different pool with an amazing pool server. We had a great time and tipped him very well.
Stayed 6 nights in Jun 2025

10/10 Excellent

Murad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Ruben

Stayed 5 nights in Jun 2025

8/10 Good

OMAR JUAREZ

Stayed 5 nights in Jun 2025

10/10 Excellent

Teresa

Stayed 5 nights in Jun 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Clean and gorgeous
Stayed 5 nights in Jun 2025

6/10 Okay

Pemba

Traveled with family
Liked: Cleanliness, property conditions & facilities
The place is nice clean and beautiful, service is good but it depends where you go. Poolside and beachside service along with the food is not good. Restaurants are all good with great service, esp Hiroshi, that was our favorite.
Stayed 5 nights in Jun 2025

6/10 Okay

Njegos

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Beech so bad
Stayed 8 nights in Jun 2025