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Garza Blanca Resort & Spa Cancun - All Inclusive

5.0 star property

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Photo gallery for Garza Blanca Resort & Spa Cancun - All Inclusive

Front of property
View from room
On the beach, white sand, free beach cabanas, sun loungers
View from room
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Hot Tub
  • Room service
  • Spa
$641
includes taxes & fees
Aug 19 - Aug 20

Explore the area

View in a map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Punta Sam Beach
    ‪11 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪44 min drive‬
  • North Beach
    ‪45 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Junior Suite Swim Up 1 King Bed

View from room

Junior Suite Swim Up 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 588 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite

View from room

Two Bedroom Suite

  • 1834 sq ft
  • 2 bedrooms
  • Lagoon view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for One Bedroom Swim Up

One Bedroom Swim Up | Living area | IPod dock

One Bedroom Swim Up

10.0 out of 10
Exceptional
(5 reviews)
  • 1246 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom Ocean View

View from room

Two Bedroom Ocean View

7.2 out of 10
Good
(7 reviews)
  • 1834 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Junior Suite Ocean View 1 King Bed

View from room

Junior Suite Ocean View 1 King Bed

8.4 out of 10
Very good
(16 reviews)
  • 588 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Loft

Three Bedroom Loft | Terrace/patio

Three Bedroom Loft

8.0 out of 10
Very good
(1 review)
  • 4813 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for One Bedroom Ocean View

View from room

One Bedroom Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 1246 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up 2 Queen Beds

Junior Suite Swim Up 2 Queen Beds | 2 bedrooms, premium bedding, down comforters, minibar

Junior Suite Swim Up 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 588 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View 2 Queen Beds

View from room

Junior Suite Ocean View 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • 588 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite 2 Queen Beds

2 bedrooms, premium bedding, down comforters, minibar

Junior Suite 2 Queen Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 588 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite 1 King Bed

View from room

Junior Suite 1 King Bed

9.6 out of 10
Exceptional
(19 reviews)
  • 588 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Ocean Front

Three Bedroom Ocean Front | 2 bedrooms, premium bedding, down comforters, minibar

Three Bedroom Ocean Front

  • 4335 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for One Bedroom Suite

IPod dock

One Bedroom Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 1246 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Free Upgrade Mousai Cancun - All Inclusive

Free Upgrade Mousai Cancun - All Inclusive | View from room

Free Upgrade Mousai Cancun - All Inclusive

  • 947 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

Garza Blanca Resort & Spa Cancun - All Inclusive

5-star Punta Sam property with free water park
Catch some rays at the beach or spend the day relaxing at Garza Blanca Resort & Spa Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Garza Blanca Resort & Spa Cancun - All Inclusive offers 452 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, toilets with an electronic bidet, and complimentary toiletries. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

7 outdoor swimming pools and 3 hot tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 16 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Garza Blanca Resort & Spa Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Garza Blanca Resort & Spa Cancun - All Inclusive you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Onsite self parking and valet parking are complimentary.

Garza Blanca Resort & Spa Cancun - All Inclusive has designated areas for smoking.

Blanca Blue - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.
The Food Truck - This seafood restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
The Snack - Onsite restaurant. Open daily.
Bocados - Onsite restaurant. Open daily.
Hiroshi - Onsite restaurant. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Bartending
Cooking
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Onsite parking options include a garage and a carport

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Blanca Blue
  • Bocados
  • Hiroshi
  • The Food Truck
  • The Snack

Things to do

  • 3 hot tubs
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Playground
  • Shopping mall

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Smooth flooring in room
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Built in 2020
  • Communal living room
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • iPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Griddle
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Villa Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Palmar Cancun Beach Spa Playa Mujeres
Resort Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Playa Mujeres Villa Del Palmar Cancun Beach Resort Spa Resort
Villa Palmar Cancun Beach Resort Spa
Villa Palmar Cancun Beach Spa
Resort Villa Del Palmar Cancun Beach Resort Spa
Palmar Cancun Spa Mujeres

Garza Blanca Resort & Spa Cancun - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 727 out of 1023 reviews
Rating 8 - Good. 148 out of 1023 reviews
Rating 6 - Okay. 62 out of 1023 reviews
Rating 4 - Poor. 39 out of 1023 reviews
Rating 2 - Terrible. 47 out of 1023 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Harold

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love all amenities from this resort
Stayed 3 nights in May 2025

10/10 Excellent

Maria Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2025

8/10 Good

Rafael

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Sonia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Garza Blanca! The room was absolutely beautiful—spacious, with a full kitchen, two bathrooms, and a stunning view that made our trip even more special. One of the best parts was how easy it was to get dinner reservations at the resort’s restaurants. We prebooked in advance, which I highly recommend. Every restaurant we tried was good, and the staff throughout the resort were incredibly kind and attentive. A quick tip: even though this is an all-inclusive resort, it’s a good idea to bring some cash, as tipping is definitely expected and appreciated by the servers. The only downside during our stay was the internet—it was very slow, which made things a bit inconvenient when trying to use apps or stay connected. Also, I suggest avoiding the Expedia shuttle service. It was overpriced compared to other options. We paid $20–$30 for an Uber from the airport to the resort, and it was way more convenient. We also took an Uber to Mercado 28 for souvenirs, and it cost just $6–$10. Just make sure to download the Uber app before arriving at the hotel, since the slow Wi-Fi can make downloads difficult. Other than that, everything about our stay was fantastic. We’d definitely come back!
Stayed 3 nights in May 2025

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Resort is very nice and clean and staff are friendly. Breakfast buffet was amazing! Other dining options were good. Not enough loungers and umbrellas by the pool. If you didn’t get to one early enough you were pretty much all for the day. Staff tell you you’re not supposed to reserve them but then they go ahead and reserve for people. Felt like the service went down hill when you didn’t join their membership club.
Stayed 10 nights in May 2025

10/10 Excellent

Joyce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, We been to Cancun many many times and only stay in all inclusive and this by far is the best all inclusive resort we have ever been to. No lie!!!!! Never have I have ever said I wanted to come back to the same resort until i experienced Garza Blanca. From the first second getting off the bus, we were greeted with a moist towel and then a glass of champagne while waiting to check in. Check in was quick and simple. We were upgraded to an ocean view 1 bedroom suite thanks to our VIP status with Expedia. Room was absolutely beautiful and clean. We were immediately greeted by our butler Andres and his partner Josue who were always available if we needed anything. Food was amazing. Breakfast buffet was top notch compared to all other resorts we’ve been to. All the restaurants were gourmet quality. Especially loved the 2 Asian restaurants. The staff were exceptionally in all restaurants. The pools were great too. Never too crowded and had no problems finding seats. Great service by Roberto and Alejandro who always made sure our drinks were refreshed. Not gonna lie, beach was eh. Water was cloudy. Be careful when walking into the water, rocks galore. Just stay and enjoy the pools as we did. All said and done, we definitely coming back but during off peak season. Less crowds and more enjoyable with less noise if you know what I mean.
Stayed 5 nights in Apr 2025

10/10 Excellent

Sameena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

8/10 Good

Brenda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and well kept. The pools are nice big enough to not feel crowded. Staff is over the top good everyone was very friendly. Only downside the beach is not the best. We took the ferry to Playa Norte in Isla mujeres that beach is beautiful
Stayed 5 nights in May 2025

10/10 Excellent

Prabal, Natick

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and food options. My family (including 2 small kids) enjoyed the resort and all the amenities.
Stayed 3 nights in Nov 2024

8/10 Good

Rene Hernandez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is excellent super clean the food is excellent the staff is in the room was excellent, the butler service Gustavo is the best. Couple things I didn’t like, no buffet for lunch and for dinner most of my stay was closed due to low guests i paid my full price so i expect full amenities even if im the only one in the hotel that’s the fair thing to do. Another disliked is every time i order drink food at the bar or pool at the restaurant in the end i have to wait for the staff to bring me a check to sign i paid for all inclusive why do i need to sign everytime i order something it doesn’t make any sense to me. Last thing is food take wayyy to long to get to the table in all the places of food in the hotel and im talking about when you order food you will have to wait 25-35min for the food, thats unacceptable.
Stayed 6 nights in Apr 2025

10/10 Excellent

Chelsea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful family vacation at Garza Blanca Cancun
Stayed 4 nights in Apr 2025

10/10 Excellent

Janny, Naples

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel,awesome food and great staff. The hotel only needs more activities
Stayed 4 nights in Apr 2025

10/10 Excellent

Bridgette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High end all inclusive

The Best Butlers EVER! Alvaro and Mario treated us like royalty. Food and drinks were very good. My kids really liked the kids club. Great entertainment as well.
Stayed 6 nights in Apr 2025

8/10 Good

Sonnia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of coordination with late check out on three rooms. Got deactivated the keys to the room at the regular check out time. Service was good, however there's a room for improvement.
Stayed 4 nights in Apr 2025

8/10 Good

Daniela Luisiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Patricia Therese

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. The service was very good most of the time. When the service wasn't good, it was bad. We were greeted by being told we owed $1190 because our children were listed as 12 instead of 14. Their passport loaded in the Expedia site clearly said 14. Could it have been a mistake by me, sure, but it was 45 minutes of them not budging. Then we went to the room & were told we were not all inclusive. That was a mistake, because we were. They quickly remedied that mistake and chalked it up to miscommunication. We went to the spa which was wonderful. However, our original appointment time wasn't kept because they had someone call in sick. There was no accommodation for the inconvenience. The food and drinks were excellent. Top notch for all inclusive. The hotel & room were amazing. We had a two bedroom ocean front suite. It was huge and fully stocked. I loved having a washing machine and dryer in there. The bathrooms were also top notch....there were three. I'd go back, bc it was an overall great experience, but the hiccups were big ones. Expedia could never prove to me I booked my children as 12 year olds. They gave me $500 of $1190 back.It would have been much nicer if the hotel had just compromised or explained the kids wouldn't be able to eat off an adult menu. I still find that part shady. Also, my sixteen year old could go to the rooftop, but wasn't allowed to eat there! The place was really nice overall, but they need a hospitality course to wow people.
Stayed 5 nights in Mar 2025

10/10 Excellent

Phyllis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, new, staff and food were fantastic. Highly recommend and plan to revisit again!
Stayed 5 nights in Apr 2025

10/10 Excellent

Thomas, Manhattan Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like everything about this property - staff, facilities, food. We have no suggestions to improve because everything was perfect on our vacation!
Stayed 7 nights in Apr 2025

10/10 Excellent

Damian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property all around. Beautiful, clean grounds. Shoutout to Randi at the pool, Victor in dining and Fermin at arrival.
Stayed 5 nights in Apr 2025

8/10 Good

Sandra

Stayed 7 nights in Apr 2025

10/10 Excellent

Egidijus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks like 5star hotel. Just one cons its not a lot to do for small childrens
Stayed 7 nights in Mar 2025

10/10 Excellent

Camila

Traveled with family and small children
Liked: Cleanliness, staff & service
One of the best all inclusive all around! The hospitality, service, and food were exceptional! My family and I will definitely be coming back! It was an incredible trip!
Stayed 6 nights in Apr 2025

10/10 Excellent

Ion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

wilsiane

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
sverything was amazing
Stayed 5 nights in Apr 2025

8/10 Good

Dmitriy, Richmond

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great, beautiful property. However located in isolated spot - beach is not the best and not a lot to do on the property - eat, swim, and sleep. Again, property is awesome, restaurants have delicious food and service. We also got an upgrade for our room - exellent room and spectacular view.
Stayed 4 nights in Apr 2025