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Garza Blanca Resort & Spa Cancun - All Inclusive

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Garza Blanca Resort & Spa Cancun - All Inclusive

Aerial view
Exterior
On the beach, white sand, free beach cabanas, sun loungers
View from room
View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Hot Tub

Explore the area

Map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Punta Sam Ferry Terminal
    9 min walk
  • Punta Sam Beach
    9 min walk
  • Mujeres Beach
    9 min drive
  • Isla Mujeres, Quintana Roo (ISJ)
    84 min drive

Room options

View all photos for Junior Suite Swim Up 1 King Bed - All Inclusive

View from room

Junior Suite Swim Up 1 King Bed - All Inclusive

  • 588 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite - All Inclusive

View from room

Two Bedroom Suite - All Inclusive

  • 1834 sq ft
  • Lagoon view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for One Bedroom Swim Up - All Inclusive

One Bedroom Swim Up - All Inclusive | Living area | IPod dock

One Bedroom Swim Up - All Inclusive

  • 1246 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom Ocean View - All Inclusive

View from room

Two Bedroom Ocean View - All Inclusive

  • 1834 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Junior Suite Ocean View 1 King Bed - All Inclusive

View from room

Junior Suite Ocean View 1 King Bed - All Inclusive

  • 588 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Loft - All Inclusive

Three Bedroom Loft - All Inclusive | Terrace/patio

Three Bedroom Loft - All Inclusive

  • 4813 sq ft
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for One Bedroom Ocean View - All Inclusive

View from room

One Bedroom Ocean View - All Inclusive

  • 1246 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up 2 Queen Beds - All Inclusive

Junior Suite Swim Up 2 Queen Beds - All Inclusive | Premium bedding, down comforters, minibar, in-room safe

Junior Suite Swim Up 2 Queen Beds - All Inclusive

  • 588 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View 2 Queen Beds - All Inclusive

View from room

Junior Suite Ocean View 2 Queen Beds - All Inclusive

  • 588 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite 2 Queen Beds - All Inclusive

Premium bedding, down comforters, minibar, in-room safe

Junior Suite 2 Queen Beds - All Inclusive

  • 588 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite 1 King Bed - All Inclusive

View from room

Junior Suite 1 King Bed - All Inclusive

  • 588 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Ocean Front - All Inclusive

Three Bedroom Ocean Front - All Inclusive | Premium bedding, down comforters, minibar, in-room safe

Three Bedroom Ocean Front - All Inclusive

  • 4335 sq ft
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for One Bedroom Suite - All Inclusive

IPod dock

One Bedroom Suite - All Inclusive

  • 1246 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Free Upgrade Mousai Cancun - All Inclusive

Free Upgrade Mousai Cancun - All Inclusive | View from room

Free Upgrade Mousai Cancun - All Inclusive

  • 947 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Finest Playa Mujeres by The Excellence Collection - All Inclusive

On private beach
Pool
Hot Tub
All inclusive
4.5 out of 5, Wonderful, (1004)
The price is $1,536
per night
$1,536 total
includes taxes & fees
Jan 2 - Jan 3
Finest Playa Mujeres by The Excellence Collection - All Inclusive

About this property

Garza Blanca Resort & Spa Cancun - All Inclusive

5-star Punta Sam property with free water park
Catch some rays at the beach or spend the day relaxing at Garza Blanca Resort & Spa Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Garza Blanca Resort & Spa Cancun - All Inclusive offers 452 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, toilets with an electronic bidet, and complimentary toiletries. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

7 outdoor swimming pools and 3 spa tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 16 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Garza Blanca Resort & Spa Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Garza Blanca Resort & Spa Cancun - All Inclusive you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Onsite self parking and valet parking are complimentary.

Garza Blanca Resort & Spa Cancun - All Inclusive has designated areas for smoking.

Blanca Blue - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.
The Food Truck - This seafood restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
The Snack - Onsite restaurant. Open daily.
Bocados - Onsite restaurant. Open daily.
Hiroshi - Onsite restaurant. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Bartending
Cooking
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Onsite parking options include a garage and a carport

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Blanca Blue
  • Bocados
  • Hiroshi
  • The Food Truck
  • The Snack

Things to do

  • 3 spa tubs
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Playground
  • Shopping mall

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Free children's club
  • Free crib
  • Free rollaway/extra bed
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Smooth flooring in room
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Built in 2020
  • Communal living room
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • iPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Griddle
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a security system and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Villa Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Palmar Cancun Beach Spa Playa Mujeres
Resort Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Playa Mujeres Villa Del Palmar Cancun Beach Resort Spa Resort
Villa Palmar Cancun Beach Resort Spa
Villa Palmar Cancun Beach Spa
Resort Villa Del Palmar Cancun Beach Resort Spa
Palmar Cancun Spa Mujeres

Garza Blanca Resort & Spa Cancun - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 893 reviews" "
Rating 8 - Good. 129 out of 893 reviews" "
Rating 6 - Okay. 54 out of 893 reviews" "
Rating 4 - Poor. 32 out of 893 reviews" "
Rating 2 - Terrible. 35 out of 893 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Catie Crawford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Albert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Aug 2024

10/10 Excellent

Nathan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the excellent service provided by the staff! Food and drinks were great! Lots of pool and beach area space! Just missing night time entertainment.
Stayed 4 nights in Sep 2024

10/10 Excellent

Maye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second trip to the amazing Garza Blanca and we will probably be back again soon! We travel a ton and never go to the same place twice but the phenomenal service, food, and atmosphere just cannot be easily found elsewhere. Our butlers Francisco and Luis went above and beyond to make us feel welcome and satisfied both visits. The activity staff, especially Alejandro, kept our kids entertained and were extremely kind and respectful. Our poolside waiter Jorge was exceptional. We cannot wait to come back!!!!
Stayed 7 nights in Aug 2024

10/10 Excellent

binh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services
Stayed 3 nights in Sep 2024

10/10 Excellent

Tiyanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 4 nights in Aug 2024

10/10 Excellent

Cynthia, Pasadena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, we had a great time.
Stayed 4 nights in Aug 2024

10/10 Excellent

WAN YING

Stayed 6 nights in Aug 2024

10/10 Excellent

Ashley

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Amazing! Best hotel for your family.
Stayed 3 nights in Sep 2024

8/10 Good

Dixania

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 3 nights in Aug 2024

10/10 Excellent

Milqueza, Bronx

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful and modern property. The staff was friendly and courteous. Our butler Yuris was excellent and made our stay enjoyable. Yuris was readily available to answer any question or fullfill our needs. This trip was to celebrate my husband’s birthday. He didn’t want any attention or birthday singing at the restaurants. Yuris and Josua surprised him with balloons, a bottle of champagne and a small birthday cake when we came back to our room from a day in the pool! Martin was also very helpful with chairs around the pool every morning. All the waiters around the main pool and the restaurants were super friendly and ensured our glasses were full at all times! Highly recommend this hotel if you want a luxurious getaway.
Stayed 4 nights in Aug 2024

10/10 Excellent

Harith

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pretty nice resort
Stayed 7 nights in Aug 2024

10/10 Excellent

Miguel De

Stayed 4 nights in Aug 2024

8/10 Good

Shirley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and friendly staff.
Stayed 4 nights in Aug 2024

10/10 Excellent

Agnieszka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern with spectacular service
Stayed 6 nights in Aug 2024

10/10 Excellent

Alejandro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect vacation for couples
Stayed 4 nights in Aug 2024

8/10 Good

Ann

Stayed 5 nights in Aug 2024

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Zane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Samir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new breed of all-inclusive resort My wife and I just came back from a 6 day stay at the Garza Blanca Cancun to celebrate our anniversary. We absolutely loved it! I booked through Expedia and before getting to the resort I decided to be proactive and email the property to get more information about certain amenities and make reservations to the different restaurants available. I got a super fast reply from their representative named Isabela Sibaja explaining all my inquiries and doubts. She also helped me make reservations to restaurants on all the days I was staying with them. It was an effortless endeavor. From this email exchange with Ms. Sibaja I had a great feeling that we would be in good hands while vacationing at the Garza Blanca. They did not disappoint! My stay exceeded my expectations. From check in I felt like Garza Blanca rolled out the red carpet for us. Welcome drink and all, the check in was easy. I should highlight the service of Fernanda and Faby from the front desk who were amazing while dealing with us. After check in we were introduced to a gentleman named Arcos who was our personal concierge to help and guide us during our stay. Arcos was amazing and prompt in making himself available and letting us know of activities around the resort daily among other things. Arcos showed us the way to our room and explained how things worked around the room (a/c system, automatic shades, etc). Upon entering our room there was champagne, flutes and a happy annive
Stayed 5 nights in Aug 2024

10/10 Excellent

Maritza

Stayed 4 nights in Jul 2024

10/10 Excellent

Kim-Chau, Issaquah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 4 nights in Aug 2024

10/10 Excellent

Subarna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Francisca Libia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garza Hotels are excellent. We stayed at the Cabo property last January which prompted us to choose the same hotel in Cancun - Glad we did so as the standards of service, amenities are the same. I would say Cancun wins only because the Caribbean ocean is warmer. We booked the one bedroom suite, I asked them to put us on a quieter corner which they obliged. The room was well stocked and replenished everyday. The housekeeping is on the ball and kept everything tidy day and night. The service provided in all dining amenities didn't fall short, staff is courteous and quick to turn around orders. I couldn't be more satisfied with our time at the Garza. I see a few reviews talking about slow service which I read from a different perspective - If you decide to book a vacation at the peak of the season, you should allow a bit of grace and expect service may get delayed like in any other situation with the same circumstances. I also noticed some guests treating staff poorly. It doesn't matter if you paid/how much you paid for the service, a "please" and "thank you" is also expected. Garza has a wide food selection catering for every dietarian need - then there are some reviews saying they got sick with the food served. Let's be honest:Did you get sick because of the food or did you over ate or ate what you shouldn't ? I spent 7 days in this property with breakfast, lunch& dinner never a single issue. Hospitality is a tough business but these guys deliver. Can't wait to come back!
Stayed 7 nights in Aug 2024