Villa del Palmar Cancun All Inclusive Beach Resort & Spa

4.5 star property

Choose dates to view prices

Photo gallery for Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Exterior
Three Bedroom Loft | Living area | 50-inch flat-screen TV with satellite channels, TV, MP3 dock
Deluxe 1 King Bed | 1 bedroom, premium bedding, down comforters, free minibar
Lobby sitting area
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Punta Sam Ferry Terminal
    ‪13 min walk‬
  • Playa Mujeres Golf Club
    ‪4 min drive‬
  • North Beach
    ‪44 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

Two Bedroom

8.0 out of 10
Very good
(9 reviews)
  • 1689 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Murphy Bed

One Bedroom

9.4 out of 10
Exceptional
(12 reviews)
  • 1152 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

One Bedroom Ocean View

9.4 out of 10
Exceptional
(23 reviews)
  • 1148 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

Deluxe 2 Queen Beds

8.4 out of 10
Very good
(17 reviews)
  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Ocean View 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Two Bedroom Suite Ocean View

9.4 out of 10
Exceptional
(20 reviews)
  • 1690 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

Deluxe 1 King Bed

8.8 out of 10
Excellent
(45 reviews)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean View 1 King Bed

9.2 out of 10
Wonderful
(35 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Three Bedroom Ocean Front

10.0 out of 10
Exceptional
(2 reviews)
  • 4628 sq ft
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Three Bedroom Loft

  • 3500 sq ft
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Two Bedroom Ocean Front

  • 2723 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Queen Murphy Bed

Two Bedroom Loft

10.0 out of 10
Exceptional
(1 review)
  • 2210 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Two Bedroom Penthouse

  • 3315 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Similar properties

About this property

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

4.5-star Punta Sam property with 6 restaurants
Catch some rays at the beach or spend the day relaxing at Villa del Palmar Cancun All Inclusive Beach Resort & Spa's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Villa del Palmar Cancun All Inclusive Beach Resort & Spa offers 415 accommodations with MP3 docking stations and free minibar items. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

5 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Villa del Palmar Cancun All Inclusive Beach Resort & Spa is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Villa del Palmar Cancun All Inclusive Beach Resort & Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a beach bar. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and a sauna. Guests can use the outdoor pool at a partner property. Onsite self parking and valet parking are complimentary.

Villa del Palmar Cancun All Inclusive Beach Resort & Spa is a smoke-free property.

La Casona STK - This steakhouse serves dinner only.
Davino Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Open daily.
Zama Restaurant - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Legend - This sports bar specializes in Japanese cuisine and serves dinner only. Open daily.
Caprichos - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caprichos
  • Davino Restaurant
  • La Casona STK
  • Legend
  • Zama Restaurant

Things to do

  • 18-hole adjacent golf course
  • 4 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Scuba diving
  • Shopping

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 buildings
  • 9 floors
  • Built in 2010
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit
Children under 12 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Villa Palmar Luxury Residences All Inclusive Playa Mujeres
Villa del Palmar Luxury Residences Condo
Villa del Palmar Luxury Residences Condo Playa Mujeres
Villa del Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences
Villa Palmar Luxury Residences All Inclusive
Villa del Palmar Luxury Residences
Palmar Resinces Inclusive inc
Villa del Palmar Cancun All Inclusive Beach Resort Spa
Villa del Palmar Cancun Luxury Beach Resort SPA All Inclusive

Villa del Palmar Cancun All Inclusive Beach Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1008 out of 1543 reviews
Rating 8 - Good. 295 out of 1543 reviews
Rating 6 - Okay. 120 out of 1543 reviews
Rating 4 - Poor. 61 out of 1543 reviews
Rating 2 - Terrible. 59 out of 1543 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Natalya

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good property with quality food, rooms, great service & property. We weren’t fans of getting a bill with each order even on al all inclusive plan. It’s for the tip options, but unusual for all inclusive resorts
Stayed 7 nights in Jan 2025

10/10 Excellent

Taunya Jo

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and everyone is so friendly!
Stayed 6 nights in Mar 2025

10/10 Excellent

Tonya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and well maintained property! Our room was so nice and the view from our balcony was amazing!
Stayed 7 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Joseph O

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and property were great. Our biggest issue was trying to get dinner reservations at the different restaurants. We tried 3 weeks in advance and could only confirm 3 for 7 days. Two of the times were ideal for the family 5:30-6pm. Our other reservation wasn't until 9pm. Only restaurant we weren't too impressed with was La Casona. Food was great everywhere else including the room service 😊
Stayed 7 nights in Mar 2025

10/10 Excellent

Richard Eugene, Grove City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at Villa more than a dozen times and have always been pleased. The only complaint is that they need more lounge chairs around ALL the pool areas as well as the beach. When the resort is anywhere near capacity seating is a real problem at the beach and pool(s) area.
Stayed 5 nights in Mar 2025

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort, Staff and Service were all Fantastic!!! They have got to solve the Pool Chair “Saving” issue!!!! You come down to pool at 8:00am and towels and books are everywhere with no people in sight. They need to enforce their own Rules, after an hour REMOVE people belongings so people who are actually at the pool can use the Chairs!!!!!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great, service was great, food was good, wish there were more chairs with shade. All were claimed before 9am

8/10 Good

Patricia, Whittier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Recommend to
Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice for our short stay. I made reservations before we arrived and could still only get reservations at 930 at night which was a little late for my daughter and I to eat. We were up everyday by 6 am to catch the beautiful sunrise and to get breakfast before the ruah and so we could enjoy the moat of the day. This resort is beautiful but we missed all the shows as we were at dinner and it would be nice to have a few more things going on during the day like a foam party and some beach activites. Other than that everything was great!
Stayed 3 nights in Mar 2025

10/10 Excellent

Nuengruethai, Petaluma

Liked: Cleanliness, staff & service, property conditions & facilities
This resort was very beautiful and had a lot of great amenities. The staff were very friendly and polite. There were plenty of food options and everything tasted great. Me and my family enjoyed our stay very much.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ann

Stayed 5 nights in Mar 2025

10/10 Excellent

Samantha

Stayed 3 nights in Mar 2025

2/10 Terrible

Michael

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good
Stayed 7 nights in Mar 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property, and is very family friendly. My family and I stayed for a week and enjoyed everything about our stay. My 12 and 8 year had a great time. The beach was great, and there were many activities for kids of all ages. I highly recommend this resort for families. My only suggestion is that dinner reservations fill up fast so make your reservations as soon as you arrive.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
PROS: We enjoyed the whole resort. It wasn't too small or too big. The rooms were super spacious, clean, and safe. The beds were amazing. The extra bathroom off the kitchen was so nice. The balconies were so spacious with the tables and hammocks. The washer and dryer was an added plus to come home with clean clothes. All the restaurants were great, but you need a reservation to any restaurant except the buffet. The buffet is the only place to eat for breakfast, but it is exceptional. It is not open for dinner on Thursday or Friday evenings.The food and drinks were delicious everywhere. CONS: The biggest con at this all inclusive resort was having to sign your name and room number on a receipt every time you ordered food or drinks anywhere. Even though you are at an All-Inclusive resort, they require you to do this. On each receipt is a line for adding additional gratuity. However, it states when you make the reservations that the resort is an all inclusive resort and ALL tips and gratuities are included. We noticed as the week went on that if you did tip they remembered and gave you better service. If you didn't tip, they remembered too, and it showed. I feel like tipping should be something that is optional to do on your own, not on a receipt multiple times a day. In addition, the beach is full of seaweed, but they do clean it constantly. The workout room is down on the basement level and smelled musty. Every morning all the lounge chairs at the pool are reserved by 7AM.
Stayed 5 nights in Mar 2025

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good experience and very nice hotel and service
Stayed 6 nights in Mar 2025

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Amanda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service were fantastic. All inclusive option is great and worth the value. We had a wonderful family vacation!
Stayed 6 nights in Mar 2025

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was great but they did double charge us at the end of our stay so just look out for that
Stayed 3 nights in Mar 2025

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a trip through the Expedia site to Villa del Palmer for myself, husband, adult daughter and 3 minor children. When I filled out the amount of people and their age it auto generates prices based on that. However, here's where my concern is, when I checked into the resort, I had to pay an additional $1200 USD for my 17-year-old and my 15-year-old because they are not counted as children. At the end of the day, I understood, and thank goodness I had the money. I’m still upset there seems to be a booking distinction with the resort and Expedia and I have to pay for it. I’m not even sure what would make this right, as I was not expecting to pay MORE. Please take this serious as you never know who’s traveling and they may not have the funds. Expedia reached out to Villa del Palmer Resort, but the resort never responded.
Stayed 4 nights in Mar 2025

8/10 Good

Krystina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the people working there. The moment you walk in the front door the people are very accommodating. Just watch out for the sales pitch. They did not take no very well. 1.5 hour sales pitch turned into 2 plus.
Stayed 4 nights in Mar 2025

2/10 Terrible

Hadi

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Disappointed with Customer Service & Dining at Villa Del Palmar I’ve been a loyal guest of Villa Del Palmar for years, but this trip for my wife’s birthday and our anniversary was disappointing. We couldn’t get dinner reservations because restaurants were fully booked days in advance—if that’s the case, the resort shouldn’t accept more guests than it can accommodate. I spoke with a manager, Daniel, who promised to follow up but never did. When I followed up myself, I was told he had already left. The lack of accountability was frustrating. The dining experience was also underwhelming. The Mexican restaurant’s new menu isn’t as good as before, and despite requesting less oil, my food arrived drenched in it. If I wanted to eat in my room, I could’ve stayed in my own town and booked a luxury hotel. I paid for a great experience, but the service and dining didn’t meet expectations. Villa Del Palmar needs to improve if they want to keep loyal guests returning.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at this property was amazing. We have a kiddo with food allergies and they handled this so well. We will be back.
Stayed 5 nights in Mar 2025