Villa Elena Isla Mujeres

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Villa Elena Isla Mujeres

Interior
Front of property
Suite Six | Living area | Plasma TV
Suite Five | Private kitchenette
View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Avenida Juárez SM 01, Mz 10 Lote 24, Centro, Isla Mujeres, QROO, 77400
  • Isla Mujeres Ferry Terminal
    5 min walk
  • Miguel Hidalgo
    6 min walk
  • Garrafon Natural Reef Park
    6 min walk
  • Isla Mujeres, Quintana Roo (ISJ)
    8 min walk

Room options

Suite Five

  • 624 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Six

  • 538 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Standard Room Three

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Studio One

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room Four

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Two

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Villa Elena Isla Mujeres

Guest house in Centro - Supmza 001
A front-desk safe, free self parking, and free WiFi in public areas are available at this guesthouse. Other amenities include multilingual staff.
Villa Elena Isla Mujeres offers 5 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Plasma televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Villa Elena Isla Mujeres features a terrace, multilingual staff, and a front-desk safe. Public areas are equipped with complimentary wireless Internet access. Limited complimentary onsite parking is available on a first-come, first-served basis.

Villa Elena Isla Mujeres has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Casa Elena Isla Mujeres
Villa Elena Isla Mujeres Guesthouse
Villa Elena Isla Mujeres Isla Mujeres
Villa Elena Isla Mujeres Guesthouse Isla Mujeres

Villa Elena Isla Mujeres Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 93 out of 141 reviews" "
Rating 8 - Good. 39 out of 141 reviews" "
Rating 6 - Okay. 7 out of 141 reviews" "
Rating 4 - Poor. 1 out of 141 reviews" "
Rating 2 - Terrible. 1 out of 141 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Angélica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very close to restaurants and the beach. The staff never bothered us to clean the unit they cleaned it while we were out. The place had a little kitchenette but we didn’t get kitchen towels until we asked and we were given a hand towel haha it worked.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Walkable from the ferry and everything on the north end but just outside of all the noise of the north end bars/restaraunts.
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view
First and foremost, the staff was all very kind. The view from the room was beautiful, even the shower had a beautiful view. It was amazing watching the sunrise from bed and hearing the waves. If you choose to stay here I would recommend renting a golf cart, even though it is not extremely far from everything, it is at the top of a small hill, and about a 15 minute walk from North Beach. I loved the balcony, but it was absolutely covered in bird poop, including the furniture. I know they cannot control that but I do feel like it should be a part of the cleaning process/room maintenance. The wifi was spotty at times so I would not recommend relying on it for a work trip. My biggest issue was the horrible water pressure in the shower, it was basically a trickle and extremely difficult to wash my hair. And the hot water only lasted for 5 minutes so my showers were extremely rushed or I would end up freezing, which is not fun on a beach vacation when you need to wash off sand or shave your legs, etc. The AC worked well, the bed was fairly comfortable. But because of the shower/hot water issue I would not choose to stay again.
Stayed 4 nights in May 2024

10/10 Excellent

Siddhartha

Stayed 5 nights in Apr 2024

10/10 Excellent

Sydney

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is our first time on Isla Mujeres and we stayed here for 5 nights. All of the staff were wonderful and kind. Our room (standard room #4) was large, bright, and clean! Unfortunately the bed was a quite hard and I would not want to have slept on it longer than we did. It was also incredibly loud with people passing by on their scooters and golf carts, but only from around 9am to 9pm. The rooftop view was stunning, and I appreciated the 12-15 minute walk into town along the seawall. All in all would definitely recommend! P.S. if you need an extra blanket, just ask. Also leave the boiler on for 10 minutes before taking a shower and you'll be good to go!
Stayed 5 nights in Apr 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our suite (#6) has a gorgeous view of the sunrise over the Caribbean Sea. Bright room with spacious balcony. Laida (staff member on site) was extremely friendly and helpful.
Stayed 3 nights in Feb 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great view from room 6. See the sun rise and shade in the evening. Very large walk in shower and everything worked as it should. The bad is the old louvered room doors that let all the sound from the rest of the house in and any sounds coming from your room out. Properties near Villa Elena are rundown and some are even just piles of old building materials.
Stayed 4 nights in Feb 2024

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. the service was excellent and the rooftop terrace was a huge perk. we were up there every night. h
Stayed 2 nights in Jan 2024

10/10 Excellent

Chitha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

HARSHAVARDHAN

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and nice hosts
Stayed 2 nights in Jan 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Cailey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING 10/10
Exceptional stay. Staff were amazing. Check in a breeze. Room was massive with the most amazing waterfront deck (suite 5). Property and room were so clean and well cared for. The location!!! was the best! just a short walk in to Centro with beachs, restaurants, bars. Super cute coffee shop (with morning yoga) just 1 minute down the road. Coffee was exceptional. We onlt nbooked two nights here as this was somewhat last minute and we were dissapointed that we had to leave.
Stayed 2 nights in Dec 2023

10/10 Excellent

Minay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a quick trip
I liked that this place is within walking distance from the ferry station and that you don't need to turn on the A/C at night, just leave the balcony door open. The owners are very friendly and the room was very comfortable. The bed maybe too soft for my taste, but I would definitely go back!
Stayed 1 night in Dec 2023

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

8/10 Good

Larry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were fortunate to stay in Suite 5 and enjoyed a stunning view and a very comfortable bed. The kitchen facilities are very basic which worked for our purposes. the location is very walkable to town and beaches and having afternoon shade on the deck was welcoming. All of the staff we interacted with were very helpful.
Stayed 7 nights in Nov 2023

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2023

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in suite #5. Amazing ocean view and ocean sounds from the waves throughout the day and night. This experience was so relaxing for my wife and I. We stayed 2 nights. Many shops and restaurants within walking distance. Renting a golf cart or moped is ideal to get around the whole island. The nearby beaches are superb. Overall, this is a super great value and we are going to return guaranteed! Thank you Villa Elena for your hospitality!!!
Stayed 2 nights in Jul 2023

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My daughter and I stayed at Villa Elena for three nights and we had a wonderful visit. The room was large and spotless and the air conditioning was excellent. We didn't have a sea view room, though I saw them and they were even nicer, but we really enjoyed the stay. The staff, especially the manager was so helpful. When our whale shark tour was cancelled, he took us out with his daughter around the island and was such a lovely host. If you stay here, please make sure to see the sunrise on the roof, it is so incredible. It was one of the highlights. Do not be put off by the area, it is not a beautiful as some of the south side of the island, but with the navy base across the street, it is very safe and easy walking distance to North beach and all the shops and dining.
Stayed 3 nights in Jun 2023

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Lakriesha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, great location & the view from suite 5 is amazing..
Stayed 4 nights in Jun 2023

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed all over the world in everything from shared hostel dorms to bare bones places to generic corporate hotels to luxe hotels to charming bnbs to fancy boutique hotels and honestly--this place was one of the most PERFECT places for me. If you like to be close to a lot of walkable restaurants and bars for a very reasonable price, Villa Elena cannot be beat. We did book a room with a balcony overlooking the sea which was just phenomenal and is not every room, but the location and value alone I think would make this a smart stay for folks who value charming, well-located, independent places run by local people. I hope to return sooner than later! Warm Regards, Emily and Maggie
Stayed 2 nights in May 2023

10/10 Excellent

Jami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was perfect, nestled right into the local neighborhood you are submersed in area culture, it is walkable to shopping and restaurants, the manager was great recommending taxi's and boat trips, would definitely return.
Stayed 2 nights in May 2023

10/10 Excellent

Cesar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bargain
Stayed 5 nights in Apr 2023

8/10 Good

rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room although a bit noisy with the road noise since I had a room next to the street. Bed was very comfortable. The room was a good size, had a rain shower head. I would stay here again but try to get an ocean view room.
Stayed 3 nights in Apr 2023