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Villa Kiin

2.5 star property

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Photo gallery for Villa Kiin

Outdoor pool
Beach
Aerial view
Sundeck
Front of property - evening/night

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

Map
Calle Zazil Ha #129 Mz 30 Lote 23, Col. Centro, Isla Mujeres, QROO, 77400
  • North Beach
    ‪1 min walk‬
  • Miguel Hidalgo
    ‪7 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪12 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪121 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, individually decorated, individually furnished

Standard Room, 1 Double Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Maya)

Standard Room, 1 King Bed (Maya) | In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed (Maya)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard

In-room safe, individually decorated, individually furnished

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

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About this property

Villa Kiin

Hotel in Centro - Supmza 001
This smoke-free hotel features an outdoor pool, a rooftop terrace, and concierge services. Self parking is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available once per stay.
Villa Kiin offers 21 accommodations, which are accessible via exterior corridors and feature safes and ceiling fans. Rooms open to balconies. Each accommodation is individually furnished and decorated. Bathrooms include showers and complimentary toiletries. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided once per stay.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Villa Kiin features an outdoor pool, a rooftop terrace, and multilingual staff. This beach hotel also offers tour/ticket assistance, a garden, and concierge services. The property has a 24-hour front desk. Onsite self parking is complimentary.

Villa Kiin is a smoke-free property.

Languages

English, Spanish

Property amenities

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 5000 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Parking height restrictions apply

Property is also known as

Villa Kiin
Villa Kiin Hotel
Villa Kiin Hotel Isla Mujeres
Villa Kiin Isla Mujeres
Villa Kiin Hotel
Villa Kiin Isla Mujeres
Villa Kiin Hotel Isla Mujeres

Villa Kiin Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 293 out of 790 reviews
Rating 8 - Good. 302 out of 790 reviews
Rating 6 - Okay. 129 out of 790 reviews
Rating 4 - Poor. 40 out of 790 reviews
Rating 2 - Terrible. 26 out of 790 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bertha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view was so beautiful..close to the snorkeling spot and the views are the best ..about 100 steps from Norte beach …awesome restaurant called garden grill for breakfast/lunch and few doors down is Grill their sister restaurant that serves dinner all so so delicious
Stayed 5 nights in Jan 2025

8/10 Good

Kelly

Stayed 1 night in Jan 2025

6/10 Okay

Michelle

Stayed 4 nights in Jan 2025

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wanted to check this place out so we stayed for 1 night of a 7 night vaca. Location is great. They have been updating the resort with new paint, etc. Good value for the $$. Water pressure on Isla is hit or miss and here it was terrible, for that reason we would prob not stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Dawn Creek

Liked: Cleanliness, staff & service
We love the Villa Kiin and have stayed there 3 times. They are doing a renovation so it was a little inconvenient. We had to watch out for nails and screws on the ground which was a little dangerous when it was dark out. The location is amazing. You don’t need to rent a golf cart if you stay there, it’s very walkable. If you want to go to the other end of the island l would recommend renting a golf cart for the day. Taxi service is right by the motel so you never have to worry about getting around. The interior of the rooms are outdated, having said that I don’t care about that stuff. Who knows what they are doing with the renovation. There are water coolers around the property so we just refill our bottles rather than buying bottled water all the time.
Stayed 5 nights in Nov 2024

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at Hotel Frances. It’s within walking distance of shops, restaurants and areas of interest.
Stayed 6 nights in Dec 2024

8/10 Good

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My third time here! I love coming back. Elia at the front desk is the best! They made a lot of improvements since August. I like the new paint color. Maybe they can have wifi in the next few years though :)
Stayed 3 nights in Dec 2024

8/10 Good

richard michael

Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a beautiful spot, steps to the beach and a bit of a walk to restaurants. I would have said excellent except for one thing, almost no english speaking TV. I know, we don't go to the tropics to watch TV, but at night if you aren't a partier, it's nice to sit back and catchup with what's going on in the real world. Everyone I met was English speaking so why not have a few stations that speak it.
Stayed 11 nights in Dec 2024

10/10 Excellent

Michelle

Stayed 8 nights in Nov 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service

Beachfront Vibes

Beautiful facility and grounds. Right on Playa Norte. Facility was clean, bathrooms are nicely updated. The furniture and bedding could use an update, along with the lighting. Proximity to beach and town make this a very reasonably trade off. We definitely enjoyed our stay.
View from our patio
Stayed 4 nights in Dec 2024

6/10 Okay

Kristy, Greenbrier

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The beds and pillows need to be updated. The bed was hard as a rock and the pillows are flat and hard as well. a rug on the floor inside the rug and m would be great. I am hoping the beautiful new reception area will include some amenities such as coffee and hot water for tea. The location is absolutely stunning. The grounds are also beautiful and very well kept. Staff was very nice.
Stayed 2 nights in Dec 2024

6/10 Okay

Joel

Stayed 9 nights in Nov 2024

6/10 Okay

chrissy

Traveled with partner
Liked: Cleanliness, staff & service
This hotel is in an incredible spot. You are literally 30 seconds from stepping out onto the beach. The staff are friendly and non intrusive. The wifi is terrible. If this is important to you, I would avoid this spot. You can message family or use the wifi only in the immediate reception area. For the price of the hotel, I expected better coverage. The hotel included a breakfast that is served at an adjacent restaurant (about 2 blocks away). We did this breakfast on the first morning and then skipped it. It was watered down juice, instant coffee and a piece of french toast style bread.
Stayed 6 nights in Nov 2024

10/10 Excellent

Sandra Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and excellent service.
Stayed 1 night in Nov 2024

10/10 Excellent

SHEILA A, oregon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that it was right by beach and for the price you can’t beat it.
Stayed 8 nights in Nov 2024

6/10 Okay

Octavio

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I knew this hotel was a 2.5 star. I stayed here 20 years ago for one night. However, this place is now a 1 star, rooms were terrible, pillows were like 1” thick and old, bed sheets and towels have stains, water pressure issues , toilet didn’t work and maintenance man broke the actual toilet. They move us to a worst room with NO hot water or pressure !! I canceled my March trip here
Stayed 4 nights in Nov 2024

2/10 Terrible

Carol

Disliked: Staff & service, amenities, property conditions & facilities
The air was out in our room for three days!
Stayed 4 nights in Aug 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2024

6/10 Okay

Dawn creek

Traveled with family
Liked: Cleanliness, staff & service
The water pressure was less than stellar. No Hot water. It was luke warm. Having said that I would stay there again because I love how quiet and safe it is. I have staid here 2 times. It's not fancy, but it is comfortable. If your looking for the ritz this is not for you. They were doing construction while we were there so you had to be careful and be on the lookout for nails. The staff is super friendly and professional.
Stayed 5 nights in Oct 2024

8/10 Good

Ruben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
AC/ mini fridge was cold. North beach is so close to its door steps. Breakfast was toast orange juice and coffee. The one thing is that there are so many palm trees blocking what would be a great view. Will definitely come back. Price per night can’t be beat for location.
Stayed 4 nights in Oct 2024

2/10 Terrible

Miguel, Phoenix

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid for three nights but only stayed one night. There was little water pressure and no coffee anywhere on the property. I saw what appeared to be mold on the ceiling.
Stayed 3 nights in Oct 2024

8/10 Good

Dalelynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is affordable. Right on the beach. Nice pool. Walkable to dining and shopping.
Stayed 8 nights in Oct 2024

8/10 Good

Beth M.

Beautiful location. Clean. Helpful staff.
Stayed 6 nights in Sep 2024

8/10 Good

Joy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually give a 5 star but one person that worked there was not nice. Everyone there was so beautiful. We had asked for a Certain room 6 months ago when we were there and she said no, already booked when it was not l. then someone said you just need to upgrade. They gave me the Info to upgrade but it was already day 4. Not necessary especially in September when the place was not full. I still love the location.
Stayed 5 nights in Sep 2024