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Hotel Villa Kiin

2.5 star property

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Photo gallery for Hotel Villa Kiin

Outdoor pool
Aerial view
Front of property - evening/night
Garden
Sundeck

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Parking included
  • Air conditioning
$110
includes taxes & fees
Sep 18 - Sep 19

Explore the area

View in a map
Calle Zazil Ha #129 Mz 30 Lote 23, Col. Centro, Isla Mujeres, QROO, 77400
  • North Beach
    ‪2 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪13 min walk‬
  • Dolphin Discovery
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪70 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, individually decorated, individually furnished

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(10 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Maya)

Standard Room, 1 King Bed (Maya) | In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed (Maya)

8.4 out of 10
Very good
(16 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard

In-room safe, individually decorated, individually furnished

Double Room Standard

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Triple Room Superior

In-room safe, individually decorated, individually furnished

Triple Room Superior

  • Sleeps 3

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About this property

Hotel Villa Kiin

Hotel in Centro - Supmza 001
This smoke-free hotel features an outdoor pool, a rooftop terrace, and concierge services. Self parking is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available once per stay.
Hotel Villa Kiin offers 21 accommodations, which are accessible via exterior corridors and feature safes and ceiling fans. Rooms open to balconies. Each accommodation is individually furnished and decorated. Bathrooms include showers and complimentary toiletries. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided once per stay.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Villa Kiin features an outdoor pool, a rooftop terrace, and multilingual staff. This beach hotel also offers tour/ticket assistance, a garden, and concierge services. The property has a 24-hour front desk. Onsite self parking is complimentary.

Hotel Villa Kiin is a smoke-free property.

Property amenities

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 5000 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Parking height restrictions apply

Property is also known as

Villa Kiin
Villa Kiin Hotel
Villa Kiin Hotel Isla Mujeres
Villa Kiin Isla Mujeres
Villa Kiin Hotel
Villa Kiin Isla Mujeres
Villa Kiin Hotel Isla Mujeres

Reviews

Hotel Villa Kiin Reviews

8.2

Very Good

8.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 306 out of 811 reviews
Rating 8 - Good. 308 out of 811 reviews
Rating 6 - Okay. 130 out of 811 reviews
Rating 4 - Poor. 40 out of 811 reviews
Rating 2 - Terrible. 27 out of 811 reviews

Reviews

8/10 Good

Jesse

Traveled with family
Liked: Cleanliness
Nice quiet place. Clean. Have stayed there several times and would stay again.
Stayed 7 nights in May 2025

8/10 Good

Jeffry Thomas

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Our stay was great as usual. The only issue I had about our room was no blackout blinds or hurricane shutters to keep out the sun on those mornings that you didn't want to wake up super early. Also, the door on our room isn't a very solid secure door like some of the other rooms. It should be replaced with a heavy duty door that would make us feel more secure. Other than those two items the place is great and so is the staff!!!
Stayed 9 nights in Jun 2025

8/10 Good

Mario Alberto

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It would be nice to replace the showers and install a shower screen. The cleanliness is excellent, the pool is perfect And the schedule is until 11 pm 👌,there are palm trees everywhere, the mini-split is excellent, and the best part is the location is more than perfect...
Stayed 4 nights in May 2025

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to beach. No breakfast or coffee on site. In town. Great staff. Had a nice pool.
Stayed 5 nights in Feb 2025

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Mar 2025

2/10 Terrible

DIANA

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As our arrival front desk, lady was not allowing us to obtain the Wi-Fi password since we were out of the country. Our service was not very well. Our room that we had reserved was extremely hot when we got there there is zero towels for personal use also for beach use The beds were horrible. There is no toiletry items. The mattresses and the sheets were about 22 years old. The property at the hotel was very untaken care of there is extremely amount of maintenance and cleaning to be done. There is so much sand in the beds, which we understand. We are right beside the beach, but again that’s where the cleaning needs to fall into place. I also reserved the location for four adults and a child and they refused to give us their breakfast voucher for the child since she was not included, but I had paid for the child. It’s just a lot of miscommunication no cleaning very un maintenance property. We have been coming here for years and it’s never been this way and this last time was extremely ridiculous. We will not be returning.
Stayed 1 night in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Ashley, Sisters

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Subrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We stayed here for it's location and it did not disappoint. It's right on the public beach and its worth it. The rooms are very basic; keep your expectations low. Older reviews mentioned not having hot water but we had hot water shower both days of our stay. Yes, the water pressure is bad but we didn't care. It was enough for us. They provide basic breakfast: coffee/tea, bread, and toast in a nearby beach restaurant. We splurged and got fancy breakfast, and it was worth it. They had construction being done, looks like they are upgrading. Overall we had a very nice stay and would recommend. Just don't go hoping for 5-star quality and be disappointed!
Stayed 2 nights in Apr 2025

10/10 Excellent

Gary, Bethany Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't know why this property does not have a 9 rating. For this price point you get a big room and balcony overlooking the most blue water for under $100. Yes, some things are not brand new but I rather spend my money on this place and go enjoy my favorite restaurants around the island (Sonny's Pizza my favorite in the world). Oceanfront pool and nice staff.We travel here frequently to the island And our first time staying here. Will be back every chance we get. Elia at the front desk is amazing and helpful.
Stayed 2 nights in Apr 2025

6/10 Okay

Ashley, Sisters

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The actual hotel and the Expedia photos are far from accurate. They also DO NOT have breakfast like they say. You have to walk down the street and down a block. They give you breakfast tickets for coffe, juice and toast. The rooms are dark and dinge. You can tell they are trying to up date the hotel but they just miss the mark by a lot. The staff are ok not great not bad. Only wifi is in the lobby. The hotel however is on the best beach and you get 1st dibs so that was worth it. Just an old ran down spot with 0 frills. No big deal just wish i knew before hand. We would stay again.
Stayed 4 nights in Apr 2025

8/10 Good

Arex

Liked: Property conditions & facilities
Stayed 8 nights in Apr 2025

2/10 Terrible

Larry

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, old, run diwn, a/c inop, beds horrible, EXPEDIA DOES NOT STAND BEHIND THE BOOKINGS
Stayed 4 nights in Apr 2025

10/10 Excellent

wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying at villa kiin, (4th on the island) the location is perfect! So close to the shopping and the beautiful beachs...there have been many improvements to the hotel and it looks ongoing...excited to see what is completed for our next trip... the beautiful grounds and pool area all were spotlessly clean...the staff were friendly and helpful.... The room we had #37 was spacious quiet and comfortable...the view fron the deck area was amazining! Always a nice breeze, some sun in the moring....never too hot for siestas on the hammock.... Our room was cleaned every day with fresh sheets and towels....it is clear the staff and owners care and are proud of this hotel. Looking forward to our next trip already Wayne and Sharon
Stayed 7 nights in Apr 2025

8/10 Good

Joy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Has always been an adult only place. I love kids, The children that were here, not cool. It’s not for everyone to have to listen to children screaming and yelling at their parents from early morning til now 9 pm. This has gone on all day!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location , very much simple but cute. I would stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Bulent A

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the location, quietness of the hotel and so close to all places. The hotel rooms and service was great except that the balconies need privacy for sure, a divider bit higher, can be a bamboo or higher concrete. We were just so close and looking at each other when we sat in the balcony with our neighbors. Also, rooms needs a kettle for sure.
Stayed 7 nights in Mar 2025

8/10 Good

Ty, Fort Worth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wish direct beach access
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Stayed 1 night in Mar 2025

8/10 Good

Larry J

Traveled with partner
Disliked: Amenities
To be completely fair, the property has continuing renovations, restorations from hurricane damage. Beautiful location right on the beach with a nice pool area. Front desk staff had to deal with the noise of the renovations and seemed a wee bit unamused. However on a bright note, our room attendant did a great job servicing our room during our stay. I am sure this property will return better than it once was.
Stayed 9 nights in Mar 2025

10/10 Excellent

STEVEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service
Internet and TV services were pretty bad. AMAZING LOCATION!!!
Stayed 6 nights in Mar 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service
If you're looking for a safe and clean place to sleep, this is it! Its a no frills very basic room, but I don't go to Isla Mujeres and stay on Playa Norte to be in my room. It was clean (dirty is not the same as dated. The room is not new or updated but it IS sanitary), quiet, and we felt safe, so for the price and location we were thrilled! Looking forward to staying here in the future.
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very beautiful but the room was a little aged and the pool was not open. At first I was upset about the pool but they also own the property up the street and gave us access to that pool. It was refreshing to visit because it has a beautiful garden so in the end I was happy. The only recommendation I have is to offer quests coffee at the hotel. They give you coupons to get your coffee and a glass of orange juice however, I would have preferred it at my room. They offer free water with a dispenser that you can fill a jug they offer in each room or your own water bottle. The location is everything. Although because I was there during spring break I did spend a day at the Mia Reef hotel because on that weekend there were so many people at playa Norte and I wanted to rest. Not a deal breaker, it made my stay more interesting. Lastly all the restaurants are within walking distance and I also walked from the ferry to the hotel since I am familiar with the island. All in all I would stay there again. This hotel is for people who want to get out and eat elsewhere, like me. The staff was very friendly and I only have the coffee recommendation but no complaints. It is gated at night with cameras in the street and taxis are always available.
Stayed 3 nights in Mar 2025

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful little place right on the beach. It was perfect for us! Close to shops and street food, and amazing views. Although the pool was not working for our stay the warm water of the Caribbean is steps away and the hotel offered to I’m use the pool at a nearby facility. There is currently some construction, as they are upgrading the hotel, but that didn’t bother us. At times it got a little noisy from the beach club next door and others pumping music, but that is to be expected in a tourist beach destination like Playa Norte. The small breakfast was decent, and most days we had very good service. The walk is literally down the street 5 minutes and the beachfront Buho restaurant is very cute. I was happy to hear in advance that there were no small face cloths provided, so we brought our own and had no issue. If you are looking for a five star experience this may not be the place for you, but if you are looking for a nice place to stay that is relaxing with a view of the ocean this is perfect!
Stayed 8 nights in Mar 2025