This smoke-free hotel features an outdoor pool, a rooftop terrace, and concierge services. Self parking is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available once per stay.
Villa Kiin offers 21 accommodations, which are accessible via exterior corridors and feature safes and ceiling fans. Rooms open to balconies. Each accommodation is individually furnished and decorated. Bathrooms include showers and complimentary toiletries. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided once per stay.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Villa Kiin features an outdoor pool, a rooftop terrace, and multilingual staff. This beach hotel also offers tour/ticket assistance, a garden, and concierge services. The property has a 24-hour front desk. Onsite self parking is complimentary.
Villa Kiin is a smoke-free property.
Languages
English, Spanish
Property amenities
Parking and transportation
Height restrictions apply for onsite parking
Free self parking on site
Things to do
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (once per stay)
Multilingual staff
Tour and ticket assistance
Wedding services
Outdoors
Garden
Rooftop terrace
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
2 buildings
2 floors
Banquet hall
Mosquito nets
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided
More
Access via exterior corridors
Air conditioning (climate-controlled)
Ceiling fan
Individual decor
Individual furnishings
Iron/ironing board on request
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: MXN 5000 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Parking height restrictions apply
Property is also known as
Villa Kiin
Villa Kiin Hotel
Villa Kiin Hotel Isla Mujeres
Villa Kiin Isla Mujeres
Villa Kiin Hotel
Villa Kiin Isla Mujeres
Villa Kiin Hotel Isla Mujeres
Villa Kiin Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 277 out of 761 reviews
10 - Excellent
277
Rating 8 - Good. 292 out of 761 reviews
8 - Good
292
Rating 6 - Okay. 127 out of 761 reviews
6 - Okay
127
Rating 4 - Poor. 40 out of 761 reviews
4 - Poor
40
Rating 2 - Terrible. 25 out of 761 reviews
2 - Terrible
25
8.4/10
Cleanliness
7.8/10
Staff & service
7.0/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Okay
Joel
Dec 10, 2024
Joel
Stayed 9 nights in Nov 2024
6/10 Okay
chrissy
Traveled with partner
Dec 6, 2024
Liked: Cleanliness, staff & service
This hotel is in an incredible spot. You are literally 30 seconds from stepping out onto the beach. The staff are friendly and non intrusive. The wifi is terrible. If this is important to you, I would avoid this spot. You can message family or use the wifi only in the immediate reception area. For the price of the hotel, I expected better coverage. The hotel included a breakfast that is served at an adjacent restaurant (about 2 blocks away). We did this breakfast on the first morning and then skipped it. It was watered down juice, instant coffee and a piece of french toast style bread.
I knew this hotel was a 2.5 star. I stayed here 20 years ago for one night. However, this place is now a 1 star, rooms were terrible, pillows were like 1” thick and old, bed sheets and towels have stains, water pressure issues , toilet didn’t work and maintenance man broke the actual toilet. They move us to a worst room with NO hot water or pressure !!
I canceled my March trip here
The water pressure was less than stellar. No Hot water. It was luke warm. Having said that I would stay there again because I love how quiet and safe it is. I have staid here 2 times. It's not fancy, but it is comfortable. If your looking for the ritz this is not for you. They were doing construction while we were there so you had to be careful and be on the lookout for nails. The staff is super friendly and professional.
AC/ mini fridge was cold. North beach is so close to its door steps. Breakfast was toast orange juice and coffee. The one thing is that there are so many palm trees blocking what would be a great view. Will definitely come back. Price per night can’t be beat for location.
I paid for three nights but only stayed one night. There was little water pressure and no coffee anywhere on the property. I saw what appeared to be mold on the ceiling.
I usually give a 5 star but one person that worked there was not nice. Everyone there was so beautiful.
We had asked for a
Certain room 6 months ago when we were there and she said no, already booked when it was not l. then someone said you just need to upgrade. They gave me the Info to upgrade but it was already day 4. Not necessary especially in September when the place was not full. I still love the location.
Great place to stay by the beach, clean, great staff, has a small frig and a box safe, I would add a hair drier and hand towels, would change soap and shampoo for a better brand with their name. They offer a free light breakfast (coffee, juice and bread with jelly.
The property is located in front of a beautiful Bay like beach. The staff are friendly, but the hotel could use some repairs. A continental breakfast is offered, and there are some restaurants close to the property.
I would like to see the property add black out blinds and a microwave.
Jeffry Thomas
Stayed 7 nights in Jul 2024
10/10 Excellent
Geni
Jul 20, 2024
Liked: Cleanliness, staff & service
The property was in a great location, close to shopping and doing, with the prettiest beach. They were doing work on the property, so that was kind of annoying, but the staff- especially the front desk clerk, was great and very helpful. She even gave me her raincoat to use one day when it was pouring rain! Taxis were annoying as well parking right in front of the property, and we couldn’t park our golf cart several times. But overall a great experience.
The property location is very good because of the beach.the property needs to be updated. The problem was 2 new levi shorts and a nice dress were stolen out of our room. We did not ask for cleaning because we were only there 2 days . But someone came in our room and 3 articles of clothes were stolen. We said something and they said they would check their cameras. Really ??? what cameras. There would have to have cameras in the rooms ???
Ubicada a pasos de la playa un lugar limpio y agradable. El personal en recepción muy amables y serviciales.
Veronica
Stayed 2 nights in Jun 2024
6/10 Okay
Deborah
Traveled with family
Jun 13, 2024
Disliked: Amenities
There was bugs in the room on the floor. There is plastic over the ceiling and one night we were woke at 4:00 in the morning hearing screeching and they said it was geckos. If you like The rustic atmosphere that's okay. We did not