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Villa Palmeras

3.5 star property

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Photo gallery for Villa Palmeras

Interior
Interior
Junior Studio Suite | 1 bedroom, free wired internet
Interior
Junior Studio Suite | Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
Sergio Butrón Casas Mz 402 Lt 1-C, Cancun, QROO, 77560
  • Ventura Park Cancun
    ‪11 min drive‬
  • Delfines Beach
    ‪19 min drive‬
  • Iberostar Cancun Golf Course
    ‪21 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪9 min drive‬

Room options

View all photos for Junior Studio Suite

Junior Studio Suite | 1 bedroom, free wired internet

Junior Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Family Room

Family Room | 1 bedroom, free wired internet

Family Room

7.4 out of 10
Good
(3 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Superior Room

Superior Room | 1 bedroom, free wired internet

Superior Room

9.4 out of 10
Exceptional
(11 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, free wired internet

Standard Room

8.4 out of 10
Very good
(17 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard double room

Standard double room | 1 bedroom, free wired internet

Standard double room

9.2 out of 10
Wonderful
(5 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

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The price is $74 total
includes taxes & fees
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About this property

Villa Palmeras

3.5-star hotel in Alfredo V. Bonfil
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an arcade/game room and a garden are onsite.
Villa Palmeras offers 17 air-conditioned accommodations with complimentary toiletries. 32-inch LED televisions come with cable channels.

Bathrooms include showers. This Cancun hotel provides complimentary wired Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Cancun hotel also offers an outdoor pool, a terrace, and an arcade/game room. Complimentary self parking is available on site.

Villa Palmeras is a smoke-free property.

Villa Palmeras has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Outdoor pool

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 6:00 AM and 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 350

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: MXN 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 AM and 2:30 PM
  • Late check-out fee: MXN 350 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
This property is professionally cleaned

We should mention

This property does not have elevators
Pool access available from 7 AM to 9 PM

Property is also known as

Villa Palmeras Cancun
Palmeras Cancun
Villa Palmeras Hotel
Villa Palmeras Cancun
Villa Palmeras Hotel Cancun

Villa Palmeras Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 569 out of 1004 reviews
Rating 8 - Good. 224 out of 1004 reviews
Rating 6 - Okay. 100 out of 1004 reviews
Rating 4 - Poor. 49 out of 1004 reviews
Rating 2 - Terrible. 62 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, glad there is a restaurant in the hotel. Pool and amenities are great and conveniently location close to the airport. No surrounding restaurants close by.
Stayed 2 nights in Mar 2025

10/10 Excellent

Enrique

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2025

6/10 Okay

Rene

Traveled with family
Liked: Staff & service
Good place hard to get a good taxi can
Stayed 1 night in Mar 2025

6/10 Okay

CLAUDIA

Stayed 3 nights in Feb 2025

10/10 Excellent

dominic, St Augustine

Traveled with family
Liked: Cleanliness, amenities
It was amazing. And the young lady on staff was wonderful
Stayed 1 night in Mar 2025

2/10 Terrible

Denise

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Trust me, you don’t want to stay in this hotel as we had the worst experience ever on the past Sunday. This hotel is located in a very inconvenient and dark area. The self-check in procedure is painful as the instruction was sent only through WhatsApp, no working staff at all. The moment I opened the door to my room, what a moldy and damp smell. It was so suffocating and hard to breathe. After a long waiting and very poor communication, the manager came and said there was nothing he could do as all suitable rooms were sold out. We then asked for a cancellation and tried to communicate this problem with Expedia but were told they couldn’t even get hold of this hotel either. We chose this hotel only because of Expedia’s front page recommendation and VIP access. We left eventually and had to pay for another place ourselves. We’re still waiting for the solution from Expedia about this most frustrating night ever.
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Philip

Stayed 1 night in Mar 2025

2/10 Terrible

Michelle

Stayed 1 night in Mar 2025

8/10 Good

Thomas

Traveled with family
Liked: Staff & service, property conditions & facilities
The property is very clean and the materials used throughout were top notch
Stayed 1 night in Mar 2025

10/10 Excellent

Annette

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel for a one- or two-night stay. We chose to stay for one night since our flight was early the next morning, and this hotel was conveniently close to the airport. Check-in was hassle-free as they provided all the necessary information in advance. The room was clean and had everything I needed for a short stay. The entire hotel was well-maintained and tidy. The lady at the small restaurant was very polite. Overall, a great stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Lee Noemi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and seamless check in and check out. Great location and pristine cleanliness
Stayed 5 nights in Mar 2025

8/10 Good

Scott

Business traveler, Traveled with family
Liked: Cleanliness, amenities
It was a bit inconvenient to not have a front desk person to ask questions of. The staff that was there was very helpful and enjoyable.
Stayed 3 nights in Mar 2025

10/10 Excellent

Edgar, San Rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and staff!
Stayed 3 nights in Mar 2025

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Enoch

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, rooms are good size. Prices are affordable. Most importantly is the hotel is close to the airport. I probably will stay there when flying to Cancun.
Stayed 1 night in Mar 2025

8/10 Good

Michaele, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing, views are priceless and unbelievable. I had the romantic suite and it was perfect for my birthday and anniversary in the same week staff very friendly only there is no fridgerator in the rooms but the restaurant made up for this and even accommodated with our personal items that needed conserving in their fridge. This place isn’t far from convenience stores uber took us everywhere and this hotel is very peaceful and quiet food was tasty as well and I loved that there was a nice restaurant activities to play onsite such as pool ping pong the pool was amazing also the except bugs and flies that were ere dead in there but the pool was cleaned every morning in their defense. Manuel the chef was great also and the water pressure was great and hot water wasn’t an issue either. I’d def return
Stayed 3 nights in Mar 2025

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio y atencion
Stayed 2 nights in Feb 2025

10/10 Excellent

Bruce

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool and bungalow area. Open, spacious, high ceilings
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has an excellent restaurant. It was great for an overnight. We didn’t feel comfortable venturing out.
Stayed 1 night in Mar 2025

8/10 Good

Amol

Stayed 2 nights in Feb 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

The hotel was beautifully appointed, sparkling clean with spacious rooms. The pool and games area is in a private walled green space great for relaxing. The staff was welcoming and friendly. The check-in experience is modern and easy.
Pool area
Lobby
Front entrance
Stayed 1 night in Feb 2025

10/10 Excellent

Cesar, San Francisco

Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful however the location is not. They have body wash but no wash cloth. No iron-board. Two remote control with no instruction how to use them.
Stayed 1 night in Feb 2025