Villa Palmeras

3.5 star property

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Photo gallery for Villa Palmeras

Interior
Game room
Billiards
Junior Studio Suite | Free wired internet
Junior Studio Suite | Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
Sergio Butrón Casas Mz 402 Lt 1-C, Cancun, QROO, 77560
  • Ventura Park Cancun
    ‪10 min drive‬
  • Delfines Beach
    ‪17 min drive‬
  • Iberostar Cancun Golf Course
    ‪20 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪9 min drive‬

Room options

Junior Studio Suite

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Family Room

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Superior Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard double room

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Villa Palmeras

3.5-star hotel in Alfredo V. Bonfil
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an arcade/game room and a garden are onsite.
Villa Palmeras offers 17 air-conditioned accommodations with complimentary toiletries. 32-inch LED televisions come with cable channels.

Bathrooms include showers. This Cancun hotel provides complimentary wired Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Cancun hotel also offers an outdoor pool, a terrace, and an arcade/game room. Complimentary self parking is available on site.

Villa Palmeras is a smoke-free property.

Villa Palmeras has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Outdoor pool

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 6:00 AM and 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 350

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: MXN 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 AM and 2:30 PM
  • Late check-out fee: MXN 350 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
This property is professionally cleaned

We should mention

This property does not have elevators
Pool access available from 7 AM to 9 PM

Property is also known as

Villa Palmeras Cancun
Palmeras Cancun
Villa Palmeras Hotel
Villa Palmeras Cancun
Villa Palmeras Hotel Cancun

Villa Palmeras Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 565 out of 1001 reviews
Rating 8 - Good. 224 out of 1001 reviews
Rating 6 - Okay. 103 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 61 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had seen some unfavourable reviews before arriving, but my husband and I were more than impressed when we arrived and entered the premises. It’s a hidden gem. Very lovely property and our room is quite impressive. We had read
Stayed 1 night in Feb 2025

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, we stayed here last minute because our flight got canceled and it was fairly close to the airport and got a great deal. It was peaceful and they have a restaurant. There is no where close to walk to for dinner, there is an oxxo about 15-20 minute walk.
Stayed 1 night in Feb 2025

8/10 Good

Flora

Traveled with family
Liked: Cleanliness, staff & service

Great hotel very close to Cancun airport

A lovely little hotel, simple and clean with great staff! Very accommodating and great value for a last night and day before we fly back from Cancun! Nice breakfast and lovely gardens and pool to relax in! Thank you!
Stayed 1 night in Feb 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t love the automated entry. I arrived at night and had an issue with the code, felt very uncomfortable in the dark. That being said, a phone call and I was buzzed in. Otherwise very pleasant.
Stayed 1 night in Jan 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet and relaxing place Staff are top notch 👌
Stayed 3 nights in Jan 2025

10/10 Excellent

Liza, El Paso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2025

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice and quiet. It's only a few minutes from airport, very convenient. We stayed only one night. Easy check in and check out. Highly recommend.
Stayed 1 night in Jan 2025

8/10 Good

Mark

Liked: Staff & service, property conditions & facilities
Nice property. Taxis from the airport are pirates
Stayed 1 night in Jan 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Quite and friendly, food was great!
Stayed 1 night in Jan 2025

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend !
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent gem of a hotel, highly recommended
Stayed 6 nights in Jan 2025

10/10 Excellent

Cheri

Traveled with family
Liked: Amenities, property conditions & facilities
The hospitality was so helpful and friendly, the room is beautiful and so are the grounds and the hotel. We will visit again!
Stayed 1 night in Jan 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Safe quit place close to airport
Stayed 2 nights in Jan 2025

10/10 Excellent

paul, buffalo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very warm and friendly. Great value for the price.
Stayed 1 night in Jan 2025

10/10 Excellent

Lyra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very quiet. Everything as described. Very helpful staff. The pool and game room were excellent too!
Stayed 1 night in Jan 2025

10/10 Excellent

Jaaziel

Stayed 1 night in Jan 2025

8/10 Good

Moises

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice we only stood there for one night but it was nice and cozy it was small but really nice at the same time the food was okay as well.
Stayed 1 night in Jan 2025

10/10 Excellent

Dicky, Kingsbridge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate and safe apartment as part of a complex. Close to Cancun airport but not on the flight path, so no aircraft noise. Lovely pool. On Sundays, no on site food or drink options, but available on other days. Great option for flight connection stay. Uber worked well for arrival/departure.
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2025

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and quiet, comfy bed.
Stayed 1 night in Dec 2024

10/10 Excellent

FRANCISCO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and hospitality
Stayed 5 nights in Dec 2024

10/10 Excellent

Latoya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You must try the restaurant on site. Food and desert was delicious. Very convenient to airport and shuttle service is conveniently booked for additional fee. Very relaxing. Quiet and clean.
Stayed 3 nights in Jan 2025

10/10 Excellent

Allan, Etobicoke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hot water showers, clean and quiet rooms and small games area.
Stayed 1 night in Jan 2025

2/10 Terrible

Mariam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had fleas. I was bitten multiple Times the light the one night I was there. I then flew out home and brought them with me. Those damn fleas flew with me. Stay here at your own risk. I needed for one night before my flight and I regret staying here so much. I wouldn’t have minded the digital check in, the ghost like house with no one around, the worn out and dingy rooms and bathroom if it wasn’t for fleas infestation. What a nightmare!!
Stayed 1 night in Jan 2025