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Villa Palmeras

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Villa Palmeras

Interior
Junior Suite | Free wired internet
Game room
Billiards
Junior Suite | Terrace/patio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
Sergio Butrón Casas Mz 402 Lt 1-C, Cancun, QROO, 77560
  • Ventura Park Cancun
    10 min drive
  • Tacos el Moreno
    14 min walk
  • Cancun Bus Station ADO
    14 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    9 min drive

Room options

View all photos for Junior Suite

Junior Suite | Free wired internet

Junior Suite

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Family Room

Family Room | Free wired internet

Family Room

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Superior Room

Superior Room | Free wired internet

Superior Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Free wired internet

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard double room

Standard double room | Free wired internet

Standard double room

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Pool

Hive Cancun

Pool
Breakfast included
Spa
Parking included
4.2 out of 5, Very Good, (488)
The price is $142
per night
$176 total
includes taxes & fees
Jan 6 - Jan 7
Hive Cancun

About this property

Villa Palmeras

3.5-star hotel in Alfredo V. Bonfil
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, an arcade/game room, a garden, and a front-desk safe are onsite.
Villa Palmeras offers 17 air-conditioned accommodations with complimentary toiletries. 32-inch LED televisions come with cable channels.

Bathrooms include showers. This Cancun hotel provides complimentary wired Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This Cancun hotel also offers an outdoor pool, a terrace, and an arcade/game room. Complimentary self parking is available on site.

Villa Palmeras is a smoke-free property.

A complimentary manager's reception is offered each day.
Villa Palmeras has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: MXN 300 for adults and MXN 300 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Outdoor pool

Conveniences

  • Safe at front desk
  • Virtual front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 6:00 AM and 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 350

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: MXN 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 300 for adults and MXN 300 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 AM and 2:30 PM
  • Late check-out fee: MXN 350 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
This property is professionally cleaned

We should mention

This property does not have elevators
Pool access available from 7 AM to 9 PM

Property is also known as

Villa Palmeras Cancun
Palmeras Cancun
Villa Palmeras Hotel
Villa Palmeras Cancun
Villa Palmeras Hotel Cancun

Villa Palmeras Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 495 out of 869 reviews" "
Rating 8 - Good. 196 out of 869 reviews" "
Rating 6 - Okay. 88 out of 869 reviews" "
Rating 4 - Poor. 37 out of 869 reviews" "
Rating 2 - Terrible. 53 out of 869 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Miguel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Sep 2024

10/10 Excellent

Stanka

Stayed 1 night in Aug 2024

10/10 Excellent

G&G

Liked: Cleanliness
Relaxing and peaceful
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars
Stayed 3 nights in Aug 2024

4/10 Poor

Albert

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
First large issue is waking up at 6am, trying to take a hot shower and after 30 minutes realizing that just isn’t going to happen as both knobs only come out cold. Call to the front desk (after I had walked down and confirmed the left knob turns on the hot) and I was told 9am would be the soonest someone can look at the shower. I leave at 8:30am for an appointment so I just don’t get to shower today. Biggest complaint is their food and beverage policy. I plan on being here through Saturday (strongly reconsidering at this point) and to not be able to bring any food or drink into my room is ridiculous. So no fridge, no microwave, just their hotel’s own spot downstairs. Most disappointing when you arrive to your 3pm check in and the room is hot and stuffy because the AC machine isn’t turned on by staff prior to your arrival. Overall, there are better places for the price, close to the actual beach and things to do. I’ve only taken two Ubers here, but to get to the nearby restaurant & back at the Marriot it cost me MX$200 total. Hard to tell from the photo but the downstairs lobby pool was empty when I checked in the first day, but this did get fixed the second day! Coming back after having a dentist appointment the whole day and the water still did not work. The front desk told me “there’s hot water in the hotel” as if that was my concern. His solution given was he’s waiting on information to reset the water heaters… full review on google. Read the reviews!
Stayed 2 nights in Aug 2024

10/10 Excellent

Kathiria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place, the restaurant is a plus and the staff was very friendly.
Stayed 1 night in Aug 2024

6/10 Okay

IVONNE G

Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a late check in of 11:30pm. It was very easy to check in. Hotel staff was nice. Close to Cancun Airport.
Stayed 1 night in Aug 2024

6/10 Okay

Cristina

Traveled with family
Disliked: Amenities
It is a small property with limited entertainment available. There isn't anything within walking distance and you can't bring outside food in. They do have a very small restaurant that has decent food. They advertised a bar but i didn't see it in operation. The place is outdated. Television remote codes didn't work. I only stayed a night and left early so i didn't notify staff of any issues.
Stayed 1 night in Jul 2024

10/10 Excellent

Efren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy tranquilo, pero está alejado de supermercados, farmacias y etc
Stayed 1 night in Aug 2024

10/10 Excellent

Iris

Stayed 1 night in Jul 2024

4/10 Poor

Jeanette

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Would not recommend. The only nice thing about my stay was the cook and her 2 sweet daughters
Stayed 1 night in Jul 2024

10/10 Excellent

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was very isolated and pretty scary, but once we were inside the Villa Property everything was really good.
Stayed 9 nights in Jul 2024

2/10 Terrible

Tony

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Pashae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Abhijit

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 1 night in Jun 2024

6/10 Okay

Nola

Liked: Staff & service
Disliked: Property conditions & facilities
Nice property once inside the walls
The room was clean.
Stayed 1 night in Jul 2024

8/10 Good

Santiago

Liked: Amenities
Its good
Stayed 1 night in Jul 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Malu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, nice hotel atmosphere, friendly staff, all for a good price.
Stayed 1 night in Jul 2024

2/10 Terrible

Anthony

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The air conditioning was poor,and had no running water 2X morning in a row. Couldn't shower go to the bathroom nothing. How we're they cooking and had no water to even wash their hands. Would not go back and definitely won't recommend anyone...
Stayed 4 nights in Jun 2024