Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour front desk. Free continental breakfast, free self parking, and a free manager's reception are also provided. Other amenities include a garden and a banquet hall.
Xoza Hotel Urban Escape offers 42 air-conditioned accommodations with safes and hair dryers. 50-inch Smart televisions come with digital channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Xoza Hotel Urban Escape features an indoor pool and a 24-hour fitness center. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. This Cancun hotel also offers a garden and an elevator. Complimentary self parking is available on site.
Xoza Hotel Urban Escape is a smoke-free property.
A complimentary continental breakfast is served each morning between 7:30 AM and 11:00 AM. A complimentary manager's reception is offered each day.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Onsite parking options include a garage
Food and drink
Free continental breakfast available daily 7:30 AM to 11:00 AM
Free daily manager's reception
Things to do
24-hour gym
Billiards/pool table
Indoor pool
Family friendly
Indoor pool
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Business services
Meeting rooms
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
More
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
50-inch smart TV with digital channels
More
Air conditioning
Safe
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cleaning fee: USD 2 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
We should mention
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
XOZA CANCUN Distinctive Hotels Hotel
XOZA CANCUN Distinctive Hotels CANCUN
XOZA CANCUN Distinctive Hotels Hotel CANCUN
Xoza Hotel Urban Escape Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
No hot water, flooding issues and the staff left for the night without providing help.
Jason
Stayed 4 nights in Mar 2025
6/10 Okay
Idanet, Chalmette
Mar 9, 2025
Liked: Cleanliness, staff & service
The room felt confined, lack of windows and no full length mirror. The water did not work for a full day. The property was clean and what helped the inconvenience was the hospitality.