Zense Resort

4.0 star property

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December 2024
January 2025

Photo gallery for Zense Resort

Deluxe Room | Premium bedding, Select Comfort beds, in-room safe
Cozy Room | Premium bedding, Select Comfort beds, in-room safe
Front of property
Outdoor pool, sun loungers
Master Suite With 1000 Sq.Ft. Terrace | Balcony

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1088, Escrea-Walddo, Opp. Novotel Shrems Hotel, Candolim, Goa, 403515
  • Calizz
    4 min walk
  • Candolim Beach
    6 min walk
  • Sinquerim Beach
    8 min drive
  • Goa (GOI-Dabolim)
    55 min drive

Room options

Premium Deluxe Room with Terrace

  • 226 sq ft
  • Sleeps 4
  • 1 Double Bed

Luxury Room

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

Cozy Room

  • 161 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Deluxe Room

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

Master Suite With 1000 Sq.Ft. Terrace

  • 1495 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Similar properties

About this property

Zense Resort

4-star Candolim hotel walkable to Candolim Beach
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a rooftop terrace, and coffee/tea in a common area. Housekeeping is available on request.
Zense Resort offers 25 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads.

This Candolim hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and ceiling fans. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers an outdoor pool, a rooftop terrace, and a vending machine. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in November 2023.
Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Banana Leaf - This restaurant specializes in Indian cuisine and serves breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: INR 200 to 350 for adults and INR 200 to 300 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Banana Leaf

Things to do

  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in public areas
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Built in 2015
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately INR 200 to 350 for adults, and INR 200 to 300 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and window guards

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Zense Resort Candolim
Zense Resort
Zense Candolim
Zense Resort Hotel
Zense Resort Candolim
Zense Resort Hotel Candolim

Zense Resort Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 10 out of 41 reviews" "
Rating 8 - Good. 14 out of 41 reviews" "
Rating 6 - Okay. 8 out of 41 reviews" "
Rating 4 - Poor. 8 out of 41 reviews" "
Rating 2 - Terrible. 1 out of 41 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

10/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
The room was really nice (loved the waterfall shower and huge comfy bed), as was the hotel. Had an issue with the fridge not working, this was replaced immediately. Staff were very welcoming, professional and helpful. Food was delicious and there was a wide variety of things to eat and drink. Had a thoroughly enjoyable and restful stay ☺️

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 20 nights in Feb 2020

4/10 Poor

Tarun

Traveled with group
Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great shower. Very comfortable beds. Staff were very quick to respond to any additional requests made and service was always with a smile.
Stayed 17 nights in Feb 2020

6/10 Okay

Janet

Disliked: Cleanliness, property conditions & facilities
Fair but needs a good clean/repaint and some TLC
Our room had a strong damp smell, with patches of damp evident on the ceiling etc. The bathroom looked nice, but two wall lamps were very dirty. Shower was good, and the was a pull out washing line for guests to use. There was bare wiring on display over the dressing table, and the dressing table mirror was unusable due to large patches of deterioration. We had a ground floor room, with a small terrace outside (not very clean or inviting, but ok to sit if you are a smoker. One day we came back to the room and noticed a piece of metal lying on the ground. We looked around and saw it was a spike which had fallen from the balcony upstairs! Could have been dangerous had we been sitting there when it fell. I reported to reception who did take note and removed it, and other corroded spikes Which may have fallen later, when we returned next day. Also ground floor very noisy with motorbikes/scooters etc starting up outside the door, day and night The swimming pool is on the first floor and was very dirty, with a layer of sand at the bottom and a dirty water mark right around, at water level. There were just 3 sun beds. I wouldn’t use it and wouldn’t recommend others to use it either! The pool table has a huge tear in it, making it unusable - sorry forgot to take photos of these. Breakfast is served in the restaurant attached to the hotel and was good, with a good choice of options.
 Bare wiring
Damp patch on ceiling
Another damp patch
The uninviting terrace
Stayed 4 nights in Jan 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Okay-okay!
Firstly let me put down the good things about this place which is it's proximity to the beach. Also, we found the rooms to be adequately spaced. They have a South Indian restaurant on the ground floor and must say their food preparation is delicious. Despite all of this, we still felt a bit disappointed and below are the reasons- 1. The bathrooms- It felt stinky all through our stay with the sink blocked (Highly improper drainage system) 2. Cleaning- They don't Voluntarily clean your room which I found pathetic. Cleaning can happen only between 10am to 5pm and that only when you have given them prior intimation. Also, the reception area is in a Secluded corner away from the main passage way and so there are chances that you totally miss out on informing the reception guy about cleaning while you move of the room in the morning and land up in a mess when you return back. 3. The rooms are facing the main road which happens to be busy during the day and noisy in the night with sounds of speedy vehicles disturbing your sleep.
Stayed 2 nights in Jan 2020

6/10 Okay

Tripat

2+ Star Hotel, no Way 4 Star. Pool Pathetic!
It’s listed as 4 Star, but I would say more like 2 + Star at most. Manager Nigel Lobo was wonderful Guy and it was clean room with Fridge and Tea/ Coffee facilities . Pool is a bit of a joke as too small. It’s worth probably around half of their asking room rate.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a junior suite Very nice ,housekeeping faultless despite being near a main road had a great nights sleep lovely terrace with swing very enjoyable Would definitely book again great location But would recommend booking with anyone except EXPEDIA as they missold it to me Nothing to do with Zense at all
Stayed 18 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room and the amenities which I saw while booking wasn't the same which I got. It's feeling like my money is wasted.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Jan 2019

8/10 Good

Prateek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room refrigerator was not cooling.
Stayed 4 nights in Jan 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort
I booked to be close to the pheonix park it was know were near
Stayed 4 nights in Dec 2018

10/10 Excellent

Vegesana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Not worth the price.... Ameneties described on the website were not available there like pool was very small and was told to be under maintenance. You should conpensate us for the same as swimming pool was a major decisive factor in choosing this hotel...
Stayed 4 nights in Nov 2018

2/10 Terrible

Verified traveler

Stayed 4 nights in Oct 2018

8/10 Good

Vinita

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money stay by the beach
The hotel is a stone's throw away from the beach and is value for money. Don't expect too much, the rooms are basic, yet comfortable. The breakfast included is more than enough - two people could eat it!
Stayed 2 nights in Aug 2018

10/10 Excellent

Asante , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charlotte & Asanté
This hotel made our experience to India! All the staff were so friendly and always smiled and said hello when you walked by. The food and drinks in the restaurant were amazing. We had a lovely driver called Dave who always made us laugh and was great to be around, so thank you to Dave for showing us India, it was truly an amazing experience that I will never forget and I HAVE TO COME BACK!

8/10 Good

Nimo, uk

Liked: Staff & service
Nice hotel and close to beach
It 's ok I enjoy my holiday weather was good hotel locations is in perfect place.
Stayed 6 nights in Apr 2018

4/10 Poor

Marie, llandudno North Wales

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Our stay at Zense
rooms cleaned every time you asked. The room boys were very helpful .Excellent customer care skills from all the room boys that that worked whilst we stayed 202. on arrival 2am reception couldn't be bothered we paid extra to get in our room when we got to our twin room it was not ready work had been done in there with grout from tiles all over the place in bathroom it was dirty dusty I refused to sleep in there the male receptionist was not happy he gave us another room muttering under his breath..201 a double I didn't want to sleep in same bed with my friend who has C.O.P.D. breathing difficulties I told receptionist that. his reply in rude manner that is only room. he got a young boy to carry cases to lift boy was busy playing on phone and was upset that he couldn't carry on with phone. I was not a happy I was tired after travelling and awoke to someone banging on door saying we have to vacate this room as it was booked for another person. had to go back into 202 which was now clean but a lot of grout dried on tiles covering bathroom. was not happy how this problem was dealt with after traveling all through the night before to be put through this bad experience from reception who later informed me was the night reception manager. this person was rude not helpful at all I felt that we were just in the way. I would like an explanation to why and how its appropriate to be treated this way. thank you Marie 13/03/18. 27/03/18 Room 202
Stayed 13 nights in Mar 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
rooms too small - photos on website not a true reflection
Stayed 21 nights in Feb 2018

4/10 Poor

bammbamm, manchester

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Too Dark
We pre advised the hotel of our arrival time for 02:30am, which we had emails back saying not a problem. We also asked the hotel if they could help us with transportation due to a taxi strike in GOA and especially candolim. to which we got a sorry!! NO msg back. The room was large but, dark, not enough light, the room card holder that supplies electric to the room hummed very loud which we reported to reception a couple of times over the course of our stay(2wks) and was eventually bypassed. The fridge in the room didn't cool enough for our drinks to be cold for the next day. The restaurant (south) that provided breakfast DOESN'T OPEN till 08:00am not 07;30am as advertised on the back of the room door as we found out on our second day staying at the hotel to our disappointment when we was going out early on a trip. The waiters was a bit abrupt when i asked for 2 eggs on toast and they struggled to understand english very well neither. So we ate breakfast (full english) around the corner every day in a very nice restaurant. The bathroom was large and bright with plenty of hot water. Daily House keeping is only available on request by swing ticket on your door. toilet paper needs to be asked for as well. The pool on the second floor is not bad to cool you down on a hot day, the pool bar as adverse is not used. plenty of sun lounges & chairs. There is also a pool table. There is a safe in the bottom of the wardrobe and not very much cupboard or drawer space.
Stayed 12 nights in Jan 2018

8/10 Good

Haggishare, UK

Liked: Cleanliness, room comfort
Modern hotel in a good area
The hotel is modern..... only built 2 years ago. We arrived in the early hours and were shown to our rooms. The rooms are modern and nicely decorated. There was a welcome drink for the guests. My husband and I were staying at the front of the hotel and this could very noisy with the beeping of horns and on some nights the barking of dogs. However, this is not the hotels fault. We had 3 rooms altogether as we were a party of four. One of the party complained of a damp smell in his room and also the same smell was in the lift. We did not have any damp smell in our room. A few lessons in being able to clean up after people have been out on the terrace would not go amiss .... the tables by the plunge pool never got a clean in the two weeks we stayed ... I have stayed many times in Goa and staff always ensure the tables, chairs etc are cleaned daily. All in all I would stay at this hotel again, but request a room nearer to the back.
Stayed 15 nights in Nov 2017

8/10 Good

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

Naomi

Liked: Staff & service
Enjoyed the location,
Stayed 3 nights in Nov 2017