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Don Ramon Hotel & Spa

Property class: 4

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Photo gallery for Don Ramon Hotel & Spa

A luxurious room with a fireplace, a large window, a bathtub, and a television.
A buffet with various desserts and pastries.
A garden pathway with bamboo, ferns, and a sign with a quote.
A large, two-story brick house with a covered porch and a small garden.
A modern hotel room with a large bed, a jacuzzi, and a well-lit ambiance.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is $97
includes taxes & fees
Sep 20 - Sep 21

Explore the area

View in a map
Rua José Pedro Piva, 745, Canela, RS, 95680-000
  • Place, Parque Terra Magica Florybal
    ‪12 min walk‬
  • Place, Parque Vale Dos Dinossauros
    ‪17 min walk‬
  • Place, Steam World
    ‪19 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪96 min drive‬

Room options

View all photos for Presidential Suite

A luxurious room with a fireplace, a large window, a bathtub, and a television.

Presidential Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room

A living room with a grey sofa, a small white side table, a lamp, and a framed picture on the wall.

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room

A bed with a canopy, bedside lamps, a bedside table with a phone, and a handbag on the bed.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Suite

A bedroom with a large bed, a chandelier, a small table, and a window with curtains.

Premium Suite

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Suite

A hotel room with a large bed, a sitting area with a chair, a TV mounted on the wall, and a bathtub.

Executive Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About this property

Don Ramon Hotel & Spa

4-star hotel in Vila Suzana
Along with a full-service spa, this hotel has a restaurant and a health club. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a bar/lounge, a coffee shop/cafe, and a hot tub are onsite. Housekeeping is available on request.
Don Ramon Hotel & Spa offers 12 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels, first-run movies, and Netflix.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club and a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Holgar D´Alma has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath and a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Don Ramon Hotel & Spa features a health club and a hot tub. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a meeting room and limo/town car service. This Art Deco hotel also offers spa services, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Don Ramon Hotel & Spa has designated areas for smoking.

A complimentary full breakfast is served each morning between 8 AM and 11:00 AM. A complimentary manager's reception is offered each day.
Restaurante La Vanguardia - Onsite restaurant. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Restaurante La Vanguardia

Things to do

  • Art gallery
  • Books
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot tub
  • TV in common areas
  • Wine tasting room
  • Yoga classes

Family friendly

  • Baby bath
  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Picnic area

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 2 floors
  • 3 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 2000
  • Comprehensive food waste policy
  • Designated smoking areas
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • First-run movies
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Dryer
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 125.00 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 125.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: BRL 350 per person (roundtrip)
  • Pet fee: BRL 125.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 125.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Don Ramon Spa e
Don Ramon Spa e Canela
Don Ramon Spa e Pousada
Don Ramon Spa e Pousada Canela
Don Ramon Pousada Canela
Don Ramon Pousada
Don Ramon Canela
Don Ramon Pousada Hotel Canela
Don Ramon Pousada Hotel
Don Ramon Pousada Spa
Don Ramon Pousada Spa
Don Ramon Hotel & Spa Hotel
Don Ramon Hotel & Spa Canela
Don Ramon Hotel & Spa Hotel Canela
Pousada Don Ramon Spa Holgar D'Alma Charm Collection

Don Ramon Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 94 out of 167 reviews
Rating 8 - Good. 50 out of 167 reviews
Rating 6 - Okay. 16 out of 167 reviews
Rating 4 - Poor. 4 out of 167 reviews
Rating 2 - Terrible. 3 out of 167 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uma das melhores experiências que já tive em uma hospedagem em Gramado. Venho 1 ou 2 vezes por ano em Gramado porém esse lugar vou voltar com toda a certeza.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

celso a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O lugar é muito charmoso, com muitos detalhes, tudo feito para a gente se sentir bem. Os proprietários são muito atenciosos, o que reflete na equipe toda. Excelente lugar para relaxar e entrar em contato com a natureza, próximo a cidade.
Quarto muito aconchegante
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

THAISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amamos
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Augusto

Liked: Cleanliness, staff & service, amenities
Cama muito coinfortável, café da manhã bem completo e equipe super atenciosa e prestativa
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities
O conjunto num todo superou as expectativas, a equipe,quarto, o proprietário. Excelente atendimento, café da manhã. Super recomendo.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Maicon

Liked: Cleanliness, staff & service, amenities
Maravilhoso
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Milena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estava tudo ótimo
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Eliseu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nós fomos muito bem recebidos pela equipe do hotel. Por se tratar de uma pousada pequena, o tratamento/atendimento foi personalizado. A experiência foi excelente.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local muito agradável e atendimento impecável
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Julio

Liked: Staff & service

Que pena!

O hotel está envelhecido. . A tampa do vaso no banheiro estava solta e rachada , com manchas. O rolo de papel higiênico no suporte estava pela metade e não havia papel adicional Água ao lado do box sem ter sido usado. Lençóis encardidos e com bolinhas, áspero. Um dos travesseiros tinha manchas de uso! Devem corrigir!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Joao F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quando se é surpreendido.

Lugar aconchegante, reservado, e o serviço de atendimento muito bom, casal simpático nos atendeu mesmo sendo a reserva feita repentinamente.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa opção em canela

Estadia muito boa, com ótima recepção e localização. Os funcionários do hotel são muito simpáticos e o café da manhã é muito bom. Falta acessibilidade na pousada, uma vez que o acesso aos quartos é somente por escada. Há também barulho dos carros que passam na avenida movimentada que fica defronte ao hotel. Dentro do hotel, há áreas de descanso com muito verde, ótimo para descansar, relaxar e tirar fotos. Os serviços de massagem do spa são bons e a profissional que nos atendeu foi bastante educada e eficiente. Valeu a estadia.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Fabio A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pousada para relaxar e aproveitar muito

Incrível, o estabelecimento é fantástico, ficamos hospedados pouco mais de 1 semana, o café da manhã preparado pelo Sr. Maurício é espetacular, todos os funcionários são muito atenciosos e foi tudo excelente. Por se tratar de uma pousada com a finalidade de SPA relaxante, nós não conseguimos aproveitar todos os serviços ofertados, temos 2 crianças e o casal perde um pouco esse direito, mas nada que desabone a pousada. Os ambientes são bem decorados e ideal para quem procura um ambiente de calma e paz. Recomendo muito essa pousada, que fica na metade do caminho entre Canela e Gramado, próximo de tudo, de frente a uma ótima pizzaria. De todas as vezes que fui a Gramado, certamente essa foi a que melhor fiquei hospedado.
Stayed 6 nights in Dec 2024
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noivado no Hotel&Spa Don Ramon

Pessoal foi muito atencioso, muito cordial. Lugar muito agradável, aconchegante, arquitetura e decoração muito diferente e muito bonita. Local charmoso e bem reservado, ideal para quem busca esse tipo de estadia!
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Serviço ótimo! Chuveiro ruim e entupido pelo valor pago, café da manhã mt fraco pelo valor da estadia tbm.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Pousada maravilhosa, funcionários muito atenciosos e prestativos. Destaque para os recepcionistas Jojo e Tulio,
Stayed 1 night in Sep 2023
Verified review

2/10 Terrible

Silvio

Disliked: Property conditions & facilities, room comfort

Não recomendável

Chuveiro com água que não esquentava, café da manhã sofrível, com suco de laranja com gosto artificial.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar Fantástico!!!!!

Melhor lugar que já ficamos em Canela, tudo simplesmente fantástico, desde a localização, recepção (Túlio e Eduardo), café da manhã maravilhoso, sou intolerante a lactose e se preocupavam em trazer meu leite zero na mesa (Sr. Mauricio e Jojô - uma dedicação com todos), a limpeza do quarto ótima, quarto espaçoso, com ante sala, e um lugar com lareira lindo!!! Ficamos apaixonados por tudo. Tive o privilégio de conhecer a proprietária D. Esther, uma pessoa muito simpática e dedicada com todos os detalhes. Tinha um chá da tarde, lindo, com bolos e as mesas sempre postas. Meu marido fez massagens com a Andréia e adorou.
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pousada é para quem quer realmente descansar e fugir das multidões de Gramado e canela. Decoração muito agradável, tudo de excelente qualidade. A hidromassagem do quarto era muito boa. Tem chá da tarde, café da manhã. O SPA tbm é muito bem decorado. Recomendo para viagens de casal e para um descanso profundo.
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Ygor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muit legal!

Atendimento impecável!!! Funcionário mega simpáticos e atenciosos. Decoração muito bacana! os quartos poderiam ser um pouco melhores...
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência incrível, superou nossas expectativas. Atendimento excelente. Café da manhã requintado. Massagem de boas vidas muito boa.Adorei o mimo de niver.
Stayed 1 night in Sep 2022
Verified review

2/10 Terrible

Felipe

Disliked: Staff & service, property conditions & facilities, room comfort
Infelizmente a pior experiência que tive na região. 1- SPA tem que ser reservado no check in, chegando la não tem horário. 2-Cama de casal com dois colchões de solteiro, tem que dormir nas pontas da cama. Se fosse um colchão bom, ate ok, mas o pior colchão que deitei na vida 3-Travesseiros tão baixos e já gastos que sinceramente parecia que não tinha 4- Nao tem cortina blackout 5- Zero acústica, escuta o tempo todo a conversa de outros hóspedes. 6 - Fique em qualquer hotel Laghetto, Sky... ou se realmente quiserem luxo, aconselho Casa da Montanha ou Colline de France. Pousada aconchegante (Cabanas tio muller). So fujam daqui porque sera a pior pousada
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Thealmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo para relaxar

Positivo: Café da manhã muito delicioso e com tudo fresquinho, os pães e café eles trazem diretamente a mesa, e no salão há uma mesa farta. A tarde é servido um delicioso chá de maçã e uma taça de espumante, no primeiro dia recebemos waffle com geleias, nos dias seguintes bolos. O quarto tinha uma cama super confortável com travesseiros confortáveis e lençol térmico (ótimo pros dias frios), além de uma mesa e um sofá. O banheiro tinha toalhas limpas e amenites da loccitane. De cortesia para cada diária há direito a uma massagem relaxante de 30 minutos e um passeio de carro no super carros. Melhorias: O Wi-Fi tinha bom sinal no quarto mas a velocidade era muito lenta, caso pense em trabalhar da pousada esse é um item que pode gerar dificuldade. O estacionamento é pago, porém todo o espaço é aberto, sem segurança. As refeições precisam de agendamento, entendo que isso ajuda na organização, mas acredito que os intervalos poderiam ser menores (a cada 30 minutos e não há cada 1 hora).
Fachada
Vista do estacionamento
Chá da tarde
Chá da tarde
Stayed 3 nights in Jul 2022
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay somewhere else

“Luxury” room - old, loud, and tiny decrepit bathroom. Bugs hatched inside during our stay. The breakfast waiter yelled at us for coming to eat 30 min after start time. Tried to make us pay for the room again after we prepaid through hotels.com
Stayed 2 nights in Nov 2021
Verified review

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Atendimento espetacular! Toda equipe extremamente atenciosa! Recomendo!!!
Stayed 2 nights in Oct 2021