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Hotel Cozumel Sierra

3.0 star property

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Photo gallery for Hotel Cozumel Sierra

Garden
Porch
Front of property
Interior
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Rua Pedro Luiz Oliveira, Canela, RS, 95680000
  • Parque Terra Magica Florybal
    ‪3 min walk‬
  • Cathedral of Our Lady of Lourdes
    ‪4 min drive‬
  • Gramado Covered Street
    ‪9 min drive‬
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪86 min drive‬

Room options

View all photos for Classic Double or Twin Room, 1 Bedroom, Accessible, Garden View

Classic Double or Twin Room, 1 Bedroom, Accessible, Garden View | Premium bedding, minibar, in-room safe, blackout drapes

Classic Double or Twin Room, 1 Bedroom, Accessible, Garden View

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, blackout drapes

Standard Double Room

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | Premium bedding, minibar, in-room safe, blackout drapes

Luxury Room

  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Family Double or Twin Room

Family Double or Twin Room | Premium bedding, minibar, in-room safe, blackout drapes

Family Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Romantic Double Room

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | Premium bedding, minibar, in-room safe, blackout drapes

Comfort Double or Twin Room

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Family Studio Suite

Family Studio Suite | Premium bedding, minibar, in-room safe, blackout drapes

Family Studio Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room, 1 King Bed with Sofa bed

Standard Double or Twin Room, 1 King Bed with Sofa bed | Premium bedding, minibar, in-room safe, blackout drapes

Standard Double or Twin Room, 1 King Bed with Sofa bed

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Double Room

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Cozumel Sierra

3-star Canela hotel with coffee shop/cafe
Along with a coffee shop/cafe, this hotel has coffee/tea in a common area and a business center. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, free use of bicycles, dry cleaning, and laundry facilities are onsite.
Hotel Cozumel Sierra offers 9 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include complimentary bicycles.
The hotel offers a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary. This 3-star property offers access to a business center. This Canela hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite covered self parking is complimentary.

Hotel Cozumel Sierra has designated areas for smoking.

A complimentary full breakfast is served each morning between 8:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free secured, covered self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from June 3 2025 to March 1 2026 (dates subject to change).
The following facilities are closed on Valentine's Day:
  • Business center
  • Dining venue(s)
  • Front desk
  • Laundry facilities
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 90.00 per pet, per day, plus a deposit of BRL 90.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 11 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet deposit: BRL 90.00 per day
  • Pet fee: BRL 90.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Hotel Cozumel Sierra Hotel
Hotel Pinheiros do Caracol
Hotel Cozumel Sierra Canela
Hotel Cozumel Sierra Hotel Canela
HOTEL POUSADA PINHEIROS DO CARACOL