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Hotel Serra Canela

3.0 star property

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Photo gallery for Hotel Serra Canela

Reception
Reception
Family Room, Multiple Beds | Blackout drapes, free WiFi, bed sheets
Breakfast meal
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
Av. canada 431, Canela, Rio Grande do Sul, 95680000
  • Cathedral of Our Lady of Lourdes
    ‪20 min walk‬
  • Alpen Park
    ‪3 min drive‬
  • Gramado Covered Street
    ‪11 min drive‬
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪107 min drive‬

Room options

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Blackout drapes, free WiFi, bed sheets

Family Room, Multiple Beds

  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | Blackout drapes, free WiFi, bed sheets

Standard Single Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Blackout drapes, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Blackout drapes, free WiFi, bed sheets

Standard Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds | Blackout drapes, free WiFi, bed sheets

Standard Quadruple Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | Blackout drapes, free WiFi, bed sheets

Standard Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

Laghetto Vivace

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (692)
The price is $50
per night
$53 total
includes taxes & fees
May 8 - May 9
Laghetto Vivace

About this property

Hotel Serra Canela

3-star Canela hotel close to Alpen Park
A 24-hour front desk, tour/ticket assistance, and free self parking are available at this smoke-free hotel. WiFi in public areas is free.
Hotel Serra Canela offers 34 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Satellite television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Hotel Serra Canela features tour/ticket assistance and an elevator. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Hotel Serra Canela is a smoke-free property.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Lever door handles
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 9.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Pousada Petrov Canela
Petrov Canela
Petrov
Pousada (Brazil) Pousada Petrov Canela
Canela Pousada Petrov Pousada (Brazil)
Pousada (Brazil) Pousada Petrov
Hotel Petrov
Hotel Serra Canela Hotel
Hotel Serra Canela Canela
Hotel Serra Canela Hotel Canela

Hotel Serra Canela Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 63 out of 120 reviews
Rating 8 - Good. 36 out of 120 reviews
Rating 6 - Okay. 13 out of 120 reviews
Rating 4 - Poor. 3 out of 120 reviews
Rating 2 - Terrible. 5 out of 120 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel. Pessoas muito simpáticas.
Stayed 1 night in Jul 2023

6/10 Okay

Rosana

Traveled with family
Liked: Cleanliness, staff & service

Quarto para dormir

O hotel fica um pouco distante do centro ,o quarto estava arrumado e tinha cobreleitos.O atendimento foi o melhor.Não tomei café, porque sai muito cedo,mas me deram frutas.
Stayed 1 night in Jan 2025

8/10 Good

Quefler

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Cristiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar em Canela

Minha estadia aqui pela Segunda vez foi excelente lugar agradável e colaboradores extremamente educados e Prestativos. O quarto e todas as dependências do Hotel higienizadas e extremamente bem cuidadas.
Stayed 1 night in Jan 2025

8/10 Good

André Luiz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Fernanda Cristina

Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel ótimo!

A estadia foi boa, ficamos 11 diárias, os quartos são limpos diariamente. Café da manhã básico, mas bom. Quarto grande e aconchegante, móveis novos. O único ponto que deixou a desejar foi que no apartamento de cima o ar condicionado ficava pingando em cima da condensadora do nosso quarto, e ficava fazendo barulho, o que gerava um incomodo. Após reclamar eles tentaram solucionar, bloqueando hospedagem no quarto de cima, se mostraram solícitos. Recomendo o hotel!
Stayed 11 nights in Dec 2024

6/10 Okay

Eduardo J p s

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel Serra Canela

Hotel razoável. Bom custo benefício, já que nao é tão caro e as acomodações são raziaveis. Ponto forte, garagem gratuita e o atendimento dos funcionários. Ponto fraco, café da manhã e os quartis nao terem bom isolamento acustico.
Stayed 1 night in Jan 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nota 9

Gostei mto do Hotel , simples mais mto limpo e aconchegante. Atendentes super receptivos e educados. Com certeza volto outras vezes
Stayed 1 night in Jan 2025

10/10 Excellent

Hugo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Thiago

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Custo beneficio excelente!!!

Estadia muito boa! Atendimento é o diferencial do hotel. Pessoas extremamente educadas e printas a nos atender. Hotel muito bom pelo custo beneficio! Algumas situacoes que poderiam melhorar seriam a acústica dos quartos no terceiro andar onde estavavamos poderia ser muito melhorda devido barulho de outros hospedes no corredor. Café da manha bom mas com com muitas repeticoes. Pra mim ,pelo custo beneficio vale muito a pena pra quem vai de carro devido a distancia dos pontosmais visitados. Resumindo; hotel excelente pelo custo benefício em relacao a preco e conforto. Voltaria com certeza.
Stayed 6 nights in Dec 2024

10/10 Excellent

MARIA L B

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
O piso estava empoeirado
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Café maravilhoso, local tranquilo sem nenhum barulho. Facil acesso para o centro de canela. Atendimento na recepção muito cordial. Cama com o colchão um pouco mole, senti um pouco de dor nas costas, mas porque eu ja tenho problema.
Stayed 3 nights in Dec 2024

8/10 Good

Daiana

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service

Sugestões

De modo geral, gostei da estadia. Mas gostaria de deixar como sugestão: melhores toalhas de banho, touca de banho no banheiro e mais variedades/opções no café da manhã. Muito barulho dos outros hóspedes, infelizmente. Mas o atendimento na recepção em todos os horários, nota 10.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Simples e limpo.
Stayed 1 night in Dec 2024

2/10 Terrible

Emily

Stayed 1 night in Nov 2024

10/10 Excellent

JOAO

Stayed 2 nights in Dec 2024

10/10 Excellent

Rosane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Rosane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Achei muito bom,café da manhã bom
Stayed 1 night in Nov 2024

10/10 Excellent

GILSON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Nov 2024

8/10 Good

Ronner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Os quartos sem isolamento acústico, muito barulho corredor e quartos de cima .de mais ok.
Stayed 1 night in Nov 2024

10/10 Excellent

vagner

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa experiencia

Pessoal atencioso, hotel organizado, café muito bom, bem localizado, só peca por não ter smart tv e frigobar no quarto. e pelo elevador não ser confiável, mas a experiência no geral foi muito boa. Certamente vai ser nossa primeira opção em outros passeios
Stayed 1 night in Nov 2024

8/10 Good

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Experiência boa, os recepcionistas são excelentes. Único ponto negativo é sobre a localização, distante de comércios (padarias, drogarias, mercados, restaurantes…) e situado em um morro, impossibilitando a locomoção a pé, para qualquer lugar é necessário pedir um Uber se não estiver com carro.
Stayed 4 nights in Nov 2024