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Hotel Serra Canela

3.0 star property

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Photo gallery for Hotel Serra Canela

Reception
Exterior
Breakfast meal
Family Room, Multiple Beds | Blackout drapes, free WiFi, bed sheets
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included
$41
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
Av. canada 431, Canela, Rio Grande do Sul, 95680000
  • Place, Cathedral of Our Lady of Lourdes
    ‪18 min walk‬
  • Place, Alpen Park
    ‪2 min drive‬
  • Place, Gramado Covered Street
    ‪12 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪89 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Blackout drapes, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Blackout drapes, free WiFi, bed sheets

Family Room, Multiple Beds

  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | Blackout drapes, free WiFi, bed sheets

Standard Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds | Blackout drapes, free WiFi, bed sheets

Standard Quadruple Room, Multiple Beds

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | Blackout drapes, free WiFi, bed sheets

Standard Single Room, 1 Twin Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Blackout drapes, free WiFi, bed sheets

Standard Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Serra Canela

3-star Canela hotel close to Alpen Park
A 24-hour front desk, tour/ticket assistance, and free self parking are available at this smoke-free hotel. WiFi in public areas is free.
Hotel Serra Canela offers 34 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Satellite television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Hotel Serra Canela features tour/ticket assistance and an elevator. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Hotel Serra Canela is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Lever door handles
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 9.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Pousada Petrov Canela
Petrov Canela
Petrov
Pousada (Brazil) Pousada Petrov Canela
Canela Pousada Petrov Pousada (Brazil)
Pousada (Brazil) Pousada Petrov
Hotel Petrov
Hotel Serra Canela Hotel
Hotel Serra Canela Canela
Hotel Serra Canela Hotel Canela

Reviews

Hotel Serra Canela Reviews

8.8

Excellent

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 96 out of 173 reviews
Rating 8 - Good. 51 out of 173 reviews
Rating 6 - Okay. 17 out of 173 reviews
Rating 4 - Poor. 4 out of 173 reviews
Rating 2 - Terrible. 5 out of 173 reviews

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel. Pessoas muito simpáticas.
Stayed 1 night in Jul 2023

10/10 Excellent

Letícia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Enio

Stayed 1 night in Jul 2025

10/10 Excellent

WAGNER J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom, ótimo atendimento, café da manhã muito bom! Hotel novo e muito bem cuidado!
Stayed 2 nights in Jun 2025

10/10 Excellent

Matheus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo benefício, perto do centro de canela e quarto limpo e cheiroso é ótimo café da manhã
Stayed 1 night in Jul 2025

8/10 Good

Alexandre

Stayed 3 nights in Jun 2025

10/10 Excellent

Luísa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

José

Stayed 1 night in Jun 2025

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi boa
Stayed 1 night in Jun 2025

10/10 Excellent

Clarice

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia foi ótima e o custo beneficio também, o café da manhã é delicioso e com boa variedade a limpeza do quarto e ambientes estava 100% e como tomávamos café e saiamos, passávamos o dia inteiro em reunião e passeando e só retornávamos a noite o Hotel foi excelente para nossa estadia.
Stayed 4 nights in Jun 2025

8/10 Good

Weslei Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom, porém de noite pessoal não respeita, muito barulho, barulho de criança correndo pelo corredor, pessoas com malas de rodinhas andando e subindo as escadas batendo o pé.
Stayed 1 night in Jun 2025

10/10 Excellent

liliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

PATRICIA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa localização, atendimento perfeito!
Stayed 2 nights in Jun 2025

8/10 Good

lenilson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento excelente, distânte do centro, para um período de frio o aquecimento é deficiente, o café é repetitivo e com pouca variedade, um diferencial é que oferecem garagem incluida na diária, o pessoal da cozinha, limpeza e recepção estão de parabéns pelos excelentes serviços prestados.
Stayed 4 nights in May 2025

10/10 Excellent

Jossiara G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in May 2025

8/10 Good

Martha Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Maria Cecília

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

luciana

Stayed 3 nights in May 2025

8/10 Good

Iasmim C

Traveled with family
Liked: Staff & service
Stayed 3 nights in May 2025

6/10 Okay

titu

Stayed 1 night in May 2025

8/10 Good

Silmara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi uma ótima estadia, tudo muito limpo, cheiroso e organizado
Stayed 1 night in May 2025

8/10 Good

Alex

Stayed 1 night in May 2025

8/10 Good

Helthon Walter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Ótimo atendimento, muito bom café da manhã, boa localização, opção de caminhada próximo ao Hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima experiência Tudo estava muito bem feito e com atenção Cafe da manhã estava excepcional
Stayed 2 nights in May 2025

8/10 Good

Nidio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito boa estadia.

Experiência muito boa, estrutura do hotel atendeu minhas necessidades de conforto, quarto com bom espaço e limpeza impecável. Ar condicionado funciona perfeitamente, roupas de cama e banho de boa qualidade, atendimento muito respeitoso e aducado pelos funcionários. Local silencioso para quem quer sossego, estacionamento seguro, café da manhã satisfatório, sem muitas variedades porém bom.
Stayed 1 night in May 2025