A 24-hour front desk, tour/ticket assistance, and free self parking are available at this smoke-free hotel. WiFi in public areas is free.
Hotel Serra Canela offers 34 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Satellite television is provided.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
Hotel Serra Canela features tour/ticket assistance and an elevator. Wireless Internet access is complimentary. Complimentary self parking is available on site.
Hotel Serra Canela is a smoke-free property.
Languages
Portuguese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Family friendly
Mini-fridge
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Doorbell and phone notification
Elevator (39 inch wide door)
Front entrance ramp
Handrails in stairways (39 inches high)
Lever door handles
Well-lit path to entrance
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
TV with satellite channels
Food and drink
Mini-fridge
More
Air conditioning
Heating
Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Tourism fee: BRL 2.89 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Property is also known as
Pousada Petrov Canela
Petrov Canela
Petrov
Pousada (Brazil) Pousada Petrov Canela
Canela Pousada Petrov Pousada (Brazil)
Pousada (Brazil) Pousada Petrov
Hotel Petrov
Hotel Serra Canela Hotel
Hotel Serra Canela Canela
Hotel Serra Canela Hotel Canela
Hotel Serra Canela Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Café maravilhoso, local tranquilo sem nenhum barulho. Facil acesso para o centro de canela. Atendimento na recepção muito cordial.
Cama com o colchão um pouco mole, senti um pouco de dor nas costas, mas porque eu ja tenho problema.
Jessica
Stayed 3 nights in Dec 2024
8/10 Good
Daiana
Dec 26, 2024
Daiana
Stayed 1 night in Dec 2024
6/10 Okay
Verified traveler
Traveled with family
Dec 22, 2024
Liked: Cleanliness, staff & service
Sugestões
De modo geral, gostei da estadia. Mas gostaria de deixar como sugestão: melhores toalhas de banho, touca de banho no banheiro e mais variedades/opções no café da manhã.
Muito barulho dos outros hóspedes, infelizmente.
Mas o atendimento na recepção em todos os horários, nota 10.
Pessoal atencioso, hotel organizado, café muito bom, bem localizado, só peca por não ter smart tv e frigobar no quarto. e pelo elevador não ser confiável, mas a experiência no geral foi muito boa. Certamente vai ser nossa primeira opção em outros passeios
Experiência boa, os recepcionistas são excelentes. Único ponto negativo é sobre a localização, distante de comércios (padarias, drogarias, mercados, restaurantes…) e situado em um morro, impossibilitando a locomoção a pé, para qualquer lugar é necessário pedir um Uber se não estiver com carro.
Foi incrível, informei que era uma viagem de comemoração de 6 meses de noivado, e deixaram o quarto com uma decoração especial e sem custo adicional! Quarto muito confortável e o chuveiro com uma pressão muito boa!