Pousada Bella Serra

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pousada Bella Serra

Triple Room | Minibar, desk, cribs/infant beds, free WiFi
Front of property
Restaurant
View from property
TV

Reviews

7.8 out of 10
Good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Free WiFi
  • Parking included

Explore the area

Map
Rua Irmão Albino Brunetto, 128, Canela, RS, 95680-000
  • Cathedral of Our Lady of Lourdes
    ‪3 min drive‬
  • Steam World
    ‪4 min drive‬
  • Parque Terra Magica Florybal
    ‪5 min drive‬
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪102 min drive‬

Room options

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Pousada Bella Serra

Canela pousada with free breakfast
Along with concierge services, this smoke-free pousada has dry cleaning and laundry facilities. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Pousada Bella Serra offers 18 accommodations with minibars and portable fans. This Canela pousada provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested. Cribs/infant beds (surcharge) are also available.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly pousada also offers multilingual staff, tour/ticket assistance, and a garden. Onsite uncovered self parking is complimentary.

Pousada Bella Serra is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8 AM and 10 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Portable fan

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Pousada Flor Mel Canela
Pousada Flor Mel
Flor Mel Canela
Pousada Flor De Mel Canela
Pousada Flor de Mel
Pousada Bella Serra Canela
Pousada Bella Serra Pousada (Brazil)
Pousada Bella Serra Pousada (Brazil) Canela

Pousada Bella Serra Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 53 reviews" "
Rating 8 - Good. 23 out of 53 reviews" "
Rating 6 - Okay. 11 out of 53 reviews" "
Rating 4 - Poor. 4 out of 53 reviews" "
Rating 2 - Terrible. 1 out of 53 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jorge Luiz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Confortavel
Hotel confortável , mas o sistema de aquecimento não funcionava.
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Boa!
Stayed 2 nights in Mar 2024

10/10 Excellent

Tiago

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospedagem e tratamento de primeira qualidade. Funcionários bem atenciosos.
Stayed 6 nights in Nov 2023

6/10 Okay

Carulini

Disliked: Cleanliness, staff & service
Poucas vagas p estacionamento, Quarto frio com janela aberta, recepção ríspida.
Stayed 1 night in Jun 2023

8/10 Good

camila barbosa

Traveled with family
Liked: Cleanliness, staff & service, room comfort
confortavel
Stayed 1 night in Dec 2022

8/10 Good

Mastercard

Liked: Staff & service, property conditions & facilities, room comfort
Razoável
Stayed 1 night in Jul 2022

4/10 Poor

Douglas

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Antônio

Liked: Cleanliness, staff & service
Bem razoável
O local em si é afastado, porém bonito e limpo, necessita atenção as vagas de estacionamento, pois são poucas. Ótimo atendimento e limpeza. Dias de frio e que impossível se acomodar com conforto. Na data já estava frio, o Calefator não funciona, ou não foi ligado e chuveiro elétrico na serra é complicado. Café da manhã fraco... Básico do básico
Stayed 1 night in Jun 2022

10/10 Excellent

Eliane

Stayed 1 night in May 2022

8/10 Good

Gilson Adriano

Stayed 1 night in May 2022

6/10 Okay

Claudio

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Apr 2022

6/10 Okay

Silvia

Traveled with family
Stayed 2 nights in Apr 2022

10/10 Excellent

Edson Rogério

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top!!!
Muito bom, localização excelente! muita natureza ! otimo serviço! Recomendo! preço justo! Uma das melhores localizações de hospesagem em Canela. Melhor custo beneficio!!
Stayed 4 nights in Jan 2022

8/10 Good

Fabiano

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local simples que me fez sentir em casa
Local muito limpo. Ambiente em meio a natureza. Recomendo e já estamos programando para voltar e ficar mais dias.
Stayed 2 nights in Dec 2021

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar agradavel
Gostei muito todos foram amaveis e prestativos excelente recepção os funcio arios sem exceção todos muito prestativos nos indicando os melhores lugares para fazer passeio . E um lugar simples mas muito aconchegante nao tenho do que reclamar
Stayed 7 nights in Oct 2021

8/10 Good

Alexandre

Stayed 1 night in May 2021

2/10 Terrible

Roger o

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Frustado
Funcionários despreparados, chegamos de madrugada e não tinha vaga, pediram para deixarmos o carro na rua, houve transtornos. Não recomendo.
Stayed 4 nights in Jun 2021

6/10 Okay

franssinete Gomes Soares

Traveled with family
estadia com um grau de desconforto alto.
boa. a informação de que uma crianca ocupando o mesmo local e acomodação existente, tive problemas, mas com certo entrave foi resolvido. chuveiro com defeito, embora sendo informado a direção nao tomou providência. BANHO COM AGUA FRIA com temperatura de 4⁰. aff. Café, fraco. poderia melhorar.
Stayed 2 nights in Jun 2021

6/10 Okay

Kleber

Traveled with family
Stayed 1 night in May 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Mais contras que prós
Pontos positivos: café da manhã muito bom e variado, quarto limpo e roupa de cama nova Pontos negativos: O quarto tinha um buraco no gesso em cima da cama, no teto, e nele dava para ver um encanamento em que cada vez que o andar de cima usava o banheiro tínhamos a impressão que iria cair tudo na nossa cabeça de tão forte que era o barulho. As janelas tem apenas vidro e uma cortina fina, o chão é frio e não há tapete, em temperaturas mais baixas não recomendo, pois também não há ar condicionado. OUtro ponto foi que a pousada trocou de nome e não é o nome que aparece no Hoteis.com, esse nome Flor de Mel o google envia para outro endereço, o proprietário deve ser notificado, pois não me senti segura em um local com nome diferente.
Stayed 1 night in May 2021

8/10 Good

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espaço aconchegante, muito bom atendimento
Tudo muito bem cuidado, simples mas bem limpo organizado,muito hem atendido
Stayed 1 night in May 2021

8/10 Good

Ana Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Wellington

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi boa recepção muito organizado o local bem tranquilo e agradável
Stayed 1 night in Feb 2021

8/10 Good

sibelle

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jan 2021