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Overall, we feel like Vila Baleira is not really a 4* hotel. The rooms are fairly outdated - particularly the bathroom. We were a bit disappointed with the cleanliness, particularly as we could tell the floor wasn’t swept or mopped throughout the duration of our stay. The bed was comfortable enough, however the road outside is very noisy, and so if you are a light sleeper you will struggle. Our key card consistently failed to work for our room, to the point we had to be let in with the master key and there was mention of potentially moving us to another room. The next day none of this came to fruition, and it felt like staff didn’t really care. The excuse given was that it has “magnetised”, which we understand can happen but continued to occur no matter where the card was kept during the day. Although this sounds like a minor inconvenience, we found it really frustrating that we were having to go up and down in the lift multiple times a day just to get into our room. The breakfast was disappointing for €15 pp/per day, and so despite having already paid for this we had breakfast at cafes instead (which were nicer and cheaper). So that was a waste of money for us. The pool was nice enough, however there were not enough sun loungers for guests and you very often ended up sitting at tables, which was frustrating. The location was good - it was within a reasonable walking distance to lots of restaurants, cafes, shops and supermarkets. It also has good underground parking.

Beautiful property! Excellent service! Wonderful vacation!

Wonderful hotel, beautiful and luxurious

Service was amazing.

We stayed in the studio apartment. It was such a great location walkable to many stores and restaurants. The staff was also super friendly and helpful. They gave us some great recommendations. Also the welcome drink at the rooftop bar was a nice welcome!

Wonderful in an urban setting. Staff is friendly. Hotel is very clean!

We loved staying at the Aqua Natura Bay in Porto Moniz. The infinity pool has an spectacular view of the North side of the island. Rooms were clean, beds and pillow were comfy. Delicious breakfast included. The only thing I would like to point out is the parking limitation. However, they offered to pay for parking outside the hotel property. This property is right across from the aquarium and one of the natural pools. I am definitely planning to stay here next time I visit the Northwest side of Madeira.

Fabulous location, friendly staff,great breakfast, very clean. Would have preferred 2nd floor room as lots of people continuously walking past our balcony.