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Hotel Riu Madeira - All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Madeira - All Inclusive

A pool area with multiple swimming pools, palm trees, and lounge chairs.
Creator video - submitted by Ex2Greatness
A modern dining area with multiple tables and chairs, decorative lighting, and a herringbone floor pattern.
A balcony with two chairs and a table, overlooking a clear blue sea and a building with a red roof.
A spacious lobby with a marble floor, white columns, and modern lighting fixtures.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
The current price is $385
includes taxes & fees
Aug 20 - Aug 21

Explore the area

View in a map
Praia dos Reis Magos, Santa Cruz, 9125-024
  • Place, Reis Magos Beach
    ‪3 min walk‬
  • Place, Ponta da Oliveira
    ‪10 min walk‬
  • Place, Road of Christ the King
    ‪6 min drive‬
  • Airport, Funchal (FNC-Cristiano Ronaldo)
    ‪8 min drive‬

Room options

View all photos for Double Room, Balcony, Partial Sea View

A balcony with a view of the ocean, a pool area, and palm trees.

Double Room, Balcony, Partial Sea View

10.0 out of 10
Exceptional
(12 reviews)
  • Partial ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Double Room, Balcony

A hotel room with a large bed, a desk, a chair, a television, and a balcony with a view.

Standard Double Room, Balcony

9.2 out of 10
Wonderful
(15 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, Balcony

A hotel room with a bed, a desk, a TV, a balcony with a view of the sea, and a ceiling fan.

Junior Suite, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Single Room, Balcony

A hotel room with a large bed, a desk, a chair, a TV, and a balcony with a view of the city.

Single Room, Balcony

  • 269 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Double Room, Balcony, Sea View

A hotel room with a large bed, a desk, a chair, a television, and a balcony with a view.

Double Room, Balcony, Sea View

9.2 out of 10
Wonderful
(5 reviews)
  • Sea view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

DOUBLE WITH BALCONY

  • Sleeps 4
  • Free WiFi

DOUBLE SIDE SEA VIEW WITH BALCONY

  • Sleeps 4
  • Free WiFi

DOUBLE SEA VIEW WITH BALCONY

  • Sleeps 4
  • Free WiFi

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About this property

Hotel Riu Madeira - All Inclusive

4-star Santa Cruz hotel with private balconies
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and spa services. Housekeeping is available on request.
Hotel Riu Madeira - All Inclusive offers 327 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include showers. This Santa Cruz hotel provides complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Atlantic Relax. Services include massages. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Hotel Riu Madeira - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Madeira - All Inclusive features a full-service spa, 2 outdoor swimming pools, an indoor pool, and a fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive hotel also offers a children's pool, spa services, and a terrace. A complimentary area shuttle within 13 kilometers is available for guests. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in January 2022.

Hotel Riu Madeira - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Onsite venue - restaurant. Open daily.
Kulinarium - Onsite fine-dining restaurant. Reservations are required. Open select days.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included

Land activities

Fitness facilities
Spa facilities
Limited spa services

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 13 km
  • Uncovered self parking on site (EUR 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • 4 bars/lounges

Restaurants on site

  • Kulinarium

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Gym
  • Indoor pool
  • Tennis

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Renovated entire property - January 2022
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: EUR 8 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Madeira Riu Palace
Hotel Palace Madeira
Hotel Riu Madeira
Hotel Riu Palace Madeira All Inclusive Canico
Hotel Riu Palace Madeira Canico
Madeira Riu Hotel
Riu Hotel Palace Madeira
Riu Palace Madeira
Riu Palace Madeira Canico
Riu Palace Madeira Hotel
Hotel Riu Palace Madeira All Inclusive
Riu Palace Madeira All Inclusive Canico
Riu Palace Madeira All Inclusive
Hotel Riu Palace Madeira All Inclusive Canico
Riu Palace Madeira All Inclusive Canico
Riu Palace Madeira All Inclusive
All-inclusive property Hotel Riu Palace Madeira - All Inclusive
Hotel Riu Palace Madeira - All Inclusive Canico
Hotel Riu Palace Madeira All Inclusive
Hotel Riu Palace Madeira
Riu Madeira Inclusive Canico

Hotel Riu Madeira - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 193 out of 286 reviews
Rating 8 - Good. 70 out of 286 reviews
Rating 6 - Okay. 12 out of 286 reviews
Rating 4 - Poor. 8 out of 286 reviews
Rating 2 - Terrible. 3 out of 286 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was fresh and had many options. Room was clean. The staff was really nice and attentive. Really enjoyed my stay.
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a view to the beach
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Isaac C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good and professional
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Sulo

Liked: Cleanliness, staff & service, amenities
Best staff, beautiful place and great atmosphere!
Stayed 7 nights in Jan 2026
Verified review

6/10 Okay

Cynthia Suzanne

Disliked: Amenities
The Riu was clean, with a friendly staff. Food was horrible
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Miroslav

Liked: Cleanliness, staff & service, amenities
The staff at Riu hotel was lovely, welcoming and very helpful!
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Excellent all inclusive hotel, clean, beautiful and walkable area with great boardwalks. Great selection of food for everyone, very clean and well design dining area. very good service.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

philip

Liked: Cleanliness, amenities, property conditions & facilities
Nice excellent service , food is great
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!! Friendly staff
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great frontal view from our room. Affordable medium luxury. Very clean. Service impeccable.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Aleksandra

Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant staff, clean room
Stayed 8 nights in Nov 2025
Verified review

10/10 Excellent

Annelise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and grounds! Friendly and helpful staff, delicious food! A wonderful all inclusive experience. We had a beautiful room with an extra large balcony with partial view. Room was always cleaned daily and towels changed. We enjoyed the location, the ample parking and the grounds. Kids enjoyed the heated pool and we all enjoyed the buffet, kulinarium restaurant and the evening shows. We are already planning our next trip there! Thank you for a beautiful holiday week Riu Madeira!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Brinder

Liked: Cleanliness, staff & service, amenities
Beautiful resort and excellent place to chill. The environment was so relaxing, everyone was happy, families and elderly. Hotel staff were amazing and so respectful to everyone. They went above and beyond. Food was amazing, fresh fruits and veg available. All inclusive, absolute bargain. Highly recommend, would definitely come back again.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Tomasz

Liked: Cleanliness, amenities, property conditions & facilities
clean room, staff, amenities
Stayed 8 nights in Oct 2025
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views from my room. Breakfast, lunch & dinner options were varied & extremely tasty. The staff were extremely friendly & the hotel itself couldn’t have been located any better. A beautiful hotel in beautiful Madeira.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Management and staff of this Hotel were perfect and very attentive it made our stay so great
Stayed 9 nights in Jun 2025
Verified review

10/10 Excellent

ALEXANDRE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With many years travel this hotel are absolutely amazing
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went for our honeymoon and had an amazing time
Stayed 6 nights in Sep 2024
Verified review

6/10 Okay

Sandra

Liked: Cleanliness
It was a great view
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Excellent service! Wonderful vacation!
Stayed 13 nights in Jun 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel, highly recommend

An amazing hotel, very clean, staff were very attentive, the food and drinks were fantastic cannot wait to make a return trip.
Stayed 7 nights in Nov 2022
Verified review

10/10 Excellent

Magda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff special front desk and restaurant service.
Stayed 5 nights in Jul 2022
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect no complaints at all
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Mardelle

Liked: Amenities, property conditions & facilities
Great location
Stayed 3 nights in Aug 2023