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Grande Rockies Resort - Bellstar Hotels & Resorts

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grande Rockies Resort - Bellstar Hotels & Resorts

Exterior
Indoor pool
Down comforters, pillowtop beds, iron/ironing board, free wired internet
Exterior
Interior detail

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Hot Tub
  • Restaurant
  • Breakfast available
  • Bar
    Bar
  • Gym
    Gym

Explore the area

Map
901 Mountain St, Canmore, AB, T1W0C9
  • Elevation Place
    6 min walk
  • Canmore Mountain Market
    7 min walk
  • Canmore Museum and Geoscience Centre
    14 min walk
  • Banff, AB (YBA)
    16 min drive

Room options

View all photos for Guest Room, 2 Double Beds (not in main lodge)

Guest Room, 2 Double Beds (not in main lodge) | Down comforters, pillowtop beds, iron/ironing board, free wired internet

Guest Room, 2 Double Beds (not in main lodge)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Down comforters, pillowtop beds, iron/ironing board, free wired internet

Suite, 1 King Bed with Sofa bed

  • 560 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mountain View One Bedroom King Suite

Mountain View One Bedroom King Suite | Down comforters, pillowtop beds, iron/ironing board, free wired internet

Mountain View One Bedroom King Suite

  • 560 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Mountain View Two Bedroom Suite

Down comforters, pillowtop beds, iron/ironing board, free wired internet

Mountain View Two Bedroom Suite

  • 760 sq ft
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Down comforters, pillowtop beds, iron/ironing board, free wired internet

Suite, 2 Bedrooms

  • 760 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Guest Room, 1 King Bed (not in main lodge)

Guest Room, 1 King Bed (not in main lodge) | Down comforters, pillowtop beds, iron/ironing board, free wired internet

Guest Room, 1 King Bed (not in main lodge)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Grande Rockies Resort - Bellstar Hotels & Resorts

4-star Canmore hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Self parking is free. Additionally, a bar/lounge, a 24-hour business center, and a spa tub are onsite. Housekeeping is available on request.
Grande Rockies Resort - Bellstar Hotels & Resorts offers 100 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 42-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wired Internet access. Housekeeping is provided on request.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Grande Rockies Resort - Bellstar Hotels & Resorts provides a waterslide and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink.

Business-related amenities at this 4-star property consist of a 24-hour business center and 2 meeting rooms. This Art Deco hotel also offers a fitness center, a vending machine, and ski storage. Onsite self parking is complimentary.

Grande Rockies Resort - Bellstar Hotels & Resorts is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
Grande Rockies Resort - Bellstar Hotels & Resorts has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:30 AM for a fee: CAD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Ski storage
  • Spa tub
  • Waterslide

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Solara Resort 187 Kananaskis Way, Canmore]
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A valid credit card in the guest's name is required for check in. Check in without a valid credit is not permitted.

Renovations and closures

The following facilities or services will be unavailable from October 27 2024 to October 31 2024 (dates subject to change):
  • Spa tub
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
10 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 30 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Grande Rockies
Grande Rockies Canmore
Grande Rockies Resort Bellstar Hotels Resorts Canmore
Grande Rockies Resort Canmore
Grande Rockies Hotel Canmore
Grande Rockies Resort Canmore, Alberta
Grande Rockies Resort Bellstar Hotels Resorts
Grande Rockies Bellstar Resorts Canmore
Grande Rockies Bellstar Resorts
Grande Rockies Resort
Grande Rockies Resort Bellstar Hotels Resorts
Grande Rockies Resort - Bellstar Hotels & Resorts Hotel
Grande Rockies Resort - Bellstar Hotels & Resorts Canmore
Grande Rockies Resort - Bellstar Hotels & Resorts Hotel Canmore

Grande Rockies Resort - Bellstar Hotels & Resorts Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 327 out of 1000 reviews" "
Rating 8 - Good. 300 out of 1000 reviews" "
Rating 6 - Okay. 186 out of 1000 reviews" "
Rating 4 - Poor. 111 out of 1000 reviews" "
Rating 2 - Terrible. 76 out of 1000 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Eminent

Traveled with family
Disliked: Staff & service, amenities
Check in mediocre. Front staff are not very friendly and don’t like to smile. Parking is $26 on the gravel pad as they assign one stall. Parking is scarce with the construction going on out front. Swimming pool is ok the bathroom to it is very dirty and unsanitary. Rooms were clean. The fan in the room and bathroom are very loud. Our room smelled like fish when we entered we had to air it out. Smell was coming from the fan in the room. For the price we paid for the room I wouldn’t return.
Stayed 1 night in Aug 2024

8/10 Good

Nicole

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quite small. Parking was a challenge with a truck with a kayak rack. Spots at the hotel were quite small. The restaurant in the main hotel was delicious. Great location for accessing city amenities.
Stayed 2 nights in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Joel

Liked: Cleanliness
Disliked: Staff & service, amenities
Check-in and out times were not shown prior to booking. We were in town to attend a wedding and because this hotel decided so be “different” and rip guests off by two hours with a 4pm check in and a 10am check out we were not able to check in prior to the wedding. During our evening celebrating with friends we were told that the front desk of our hotel closes at 11pm so we would need to check in at some other resort and then get a second cab over to our actual hotel. This further added to the inconvenience of the whole experience. When we arrived in our room, overall it was nice and felt new but quickly noted the door to the patio did not have a black out blind. Our sleep was less than ideal as we woke up with the sun give the window let in all the light. Got up and out of our room promptly at 9:59am. When the front desk asked me how my stay was, I responded with “not good” to which she replied with silence. Stay away from this hotel. Pay the extra few dollar to be somewhere else even for a short stay.
Stayed 1 night in Aug 2024

4/10 Poor

Carolyn, Fort Saskatchewan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room in the annex, which isn’t terrible in itself. But we were placed in the room right next to the conference centre and the public washrooms. Bright and early all we heard was doors opening then crashing closed, water running, toilet flushing and conference attendees conversing in the hallways. It was awful. There are no walls delineating the conference space to the main floor rooms. These room should not be occupied on conference days. It was not worth the $350 per night that we paid. Avoid the annex.
Stayed 2 nights in Aug 2024

4/10 Poor

Youry

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Run down and not very clean. Rooms and halls included.
Stayed 2 nights in Aug 2024

8/10 Good

Victoria

Liked: Cleanliness
Stayed 4 nights in Aug 2024

10/10 Excellent

Irish

It was all worth it and very homey and cozy, literally a home away from home.
Stayed 1 night in Aug 2024

4/10 Poor

atul

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I got this property I thought it is four star but I found nothing like that . Beds where not good they where to noisey
Stayed 2 nights in Aug 2024

2/10 Terrible

Erika

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Kunal, Windsor

Liked: Staff & service
Stayed 3 nights in Aug 2024

2/10 Terrible

Phoolka

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Zaid

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Unfortunately, there was a lot of construction going on in the area which we weren’t aware of about the time. In addition, there was no housekeeping facilities and we had to call every day we were there for toiletries. There was no good value for money given the cost we had to spend for the accommodation
Stayed 3 nights in Aug 2024

8/10 Good

Eileen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was a little concerned about staying here recently given some of the reviews - but do not fear. We stayed in a studio with our two young adult children so had a separate bed and bath which was ideal. Yes, the kitchen cabinets are a little worn and rooms are a bit dark, but it was clean, comfortable and roomy enough for all of us. The space would have looked better if there were yellow lights in the overhead lighting vs. white light which tends to make everything look dull and institutional. Since we were staying 5 days, mid point they cleaned and freshened the rooms - which was appreciated. The outdoor patio area for the main floor studios aren't great, but fine as didn't really spend a lot of time hanging out there. The restaurant was very quite yummy and not overly pricey, and the hotel is in walking distance to a lot of other decent restaurants and convenience stores. Some folks at the hotel desk were more helpful than others -- which was consistent with past reviews. Overall a good value for the space and location in my opinion. Note that before we arrived I did call in advance to express my concerns about previous reviews around not having enough supplies for the amount of people in the room (towels, dishes, etc) and some reviews about "dirtiness" ... and found that we had everything we needed and it was clean when we arrived so don't know if that was key or not. Good luck!
Stayed 5 nights in Jul 2024

8/10 Good

ZHI

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i don't likeit
Stayed 2 nights in Aug 2024

10/10 Excellent

Vadim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

theodhori

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Parth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

sanjeev

Liked: Cleanliness, staff & service
The annexe is old and not as good as the main building.
Stayed 1 night in Aug 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The town of Canmore was a great location
Stayed 4 nights in Jul 2024

8/10 Good

wahida

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Afreen

Liked: Cleanliness, staff & service, amenities
The property was good but they have one old hotel and a new hotel.. we stayed in the old hotel rooms.. Which was not clearly mentioned while we were booking the rooms.
Stayed 4 nights in Jun 2024

8/10 Good

Jennifer

Stayed 4 nights in Jul 2024

10/10 Excellent

Amrik

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the place and most amazing thing is, In the morning surrounding mountains looks outstanding.
Stayed 2 nights in Jul 2024

8/10 Good

D

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and decent size for two queen beds, and our kids had lots of fun at the pool, especially the water slide. The toddler pool area is dated, need update. Other than that, we may return for next visit
Stayed 1 night in Jul 2024