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Grande Rockies Resort - Bellstar Hotels & Resorts

4.0 star property

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Photo gallery for Grande Rockies Resort - Bellstar Hotels & Resorts

Exterior
Coffee/tea maker
Restaurant
Interior detail
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • Gym
$131
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
901 Mountain St, Canmore, AB, T1W0C9
  • Place, Canmore Caverns
    ‪2 min drive‬
  • Place, Silvertip Golf Course
    ‪5 min drive‬
  • Place, Grassi Lakes
    ‪6 min drive‬

Room options

View all photos for Guest Room, 2 Double Beds (not in main lodge)

Guest Room, 2 Double Beds (not in main lodge) | 1 bedroom, down comforters, pillowtop beds, iron/ironing board

Guest Room, 2 Double Beds (not in main lodge)

7.6 out of 10
Good
(43 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, down comforters, pillowtop beds, iron/ironing board

Suite, 1 King Bed with Sofa bed

7.8 out of 10
Good
(26 reviews)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mountain View One Bedroom King Suite

1 bedroom, down comforters, pillowtop beds, iron/ironing board

Mountain View One Bedroom King Suite

8.6 out of 10
Excellent
(4 reviews)
  • 560 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Mountain View Two Bedroom Suite

1 bedroom, down comforters, pillowtop beds, iron/ironing board

Mountain View Two Bedroom Suite

8.8 out of 10
Excellent
(12 reviews)
  • 760 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | 1 bedroom, down comforters, pillowtop beds, iron/ironing board

Suite, 2 Bedrooms

7.8 out of 10
Good
(16 reviews)
  • 760 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Guest Room, 1 King Bed (not in main lodge)

Guest Room, 1 King Bed (not in main lodge) | 1 bedroom, down comforters, pillowtop beds, iron/ironing board

Guest Room, 1 King Bed (not in main lodge)

8.2 out of 10
Very good
(29 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

Coast Canmore Hotel & Conference Centre

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  • Hot Tub
  • Free WiFi
  • Restaurant
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About this property

Grande Rockies Resort - Bellstar Hotels & Resorts

4-star Canmore hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Self parking is free. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite. Housekeeping is available on request.
Grande Rockies Resort - Bellstar Hotels & Resorts offers 100 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 42-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wired Internet access. Housekeeping is provided on request.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Grande Rockies Resort - Bellstar Hotels & Resorts provides a waterslide and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink.

Business-related amenities at this 4-star property consist of a 24-hour business center and 2 meeting rooms. This Art Deco hotel also offers a fitness center, a vending machine, and ski storage. Onsite self parking is complimentary.

Grande Rockies Resort - Bellstar Hotels & Resorts is a smoke-free property.

Grande Rockies Resort - Bellstar Hotels & Resorts has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • Waterslide

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A valid credit card in the guest's name is required for check in. Check in without a valid credit is not permitted.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 29.13 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
10 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 250.00 per stay
  • Resort fee: CAD 21 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 29.13 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Grande Rockies
Grande Rockies Canmore
Grande Rockies Resort Bellstar Hotels Resorts Canmore
Grande Rockies Resort Canmore
Grande Rockies Hotel Canmore
Grande Rockies Resort Canmore, Alberta
Grande Rockies Resort Bellstar Hotels Resorts
Grande Rockies Bellstar Resorts Canmore
Grande Rockies Bellstar Resorts
Grande Rockies Resort
Grande Rockies Resort Bellstar Hotels Resorts
Grande Rockies Resort - Bellstar Hotels & Resorts Hotel
Grande Rockies Resort - Bellstar Hotels & Resorts Canmore
Grande Rockies Resort - Bellstar Hotels & Resorts Hotel Canmore

Grande Rockies Resort - Bellstar Hotels & Resorts Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 320 out of 1012 reviews
Rating 8 - Good. 290 out of 1012 reviews
Rating 6 - Okay. 198 out of 1012 reviews
Rating 4 - Poor. 118 out of 1012 reviews
Rating 2 - Terrible. 86 out of 1012 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Teerapat

Liked: Amenities
The corridors in the hotel are not very good. The room number signs are off, but the rooms are clean inside.
Stayed 2 nights in Jun 2025

2/10 Terrible

Nagra

Stayed 2 nights in Jun 2025

2/10 Terrible

Lynn, Mississauga

Traveled with partner
Disliked: Amenities
The hotel was under renovation so all the halls we a mess. I walked out of my room to go to the main lobby only to find I was walking in wet cement. Spoke to receptionist and she did not care. We paid $654 per night and there was no service. For towels you had to call the front desk and it rang 30 times before someone picked up. There was no garbage collection for the four days we were there. I am surprised they aren’t infested with bugs. The kettle did not work and they asked to wash our own dishes. The dishes ion the cupboard were dirty and I had to wash them before use. Overall we should have been told they were under renovation. The price per night was way too high for the condition and poor service. You should take th
Stayed 3 nights in Jun 2025

2/10 Terrible

Terence

Disliked: Cleanliness, staff & service, property conditions & facilities
No good
Stayed 1 night in Jun 2025

4/10 Poor

Vivek, Brampton

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
According to price room and view is not worth. Even AC not working in room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rodrigo

Stayed 1 night in May 2025

6/10 Okay

Saurabh

Traveled with family
Not worth the price point.
Stayed 2 nights in Jun 2025

8/10 Good

Chris, Reading

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
It didn’t state that the property is under major renovation Luckily our room was lovely and well appointed but there was tremendous dust in hallways
Stayed 3 nights in Jun 2025

4/10 Poor

leonardo

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We stayed at the annex building. The AC was not working, the parking spots are very small and they do not clean your room unless you call. Not worth the price. We went to return the keys to check out before 7 am. and there was nobody around. The maintenance guy and cleaning team were nice and helpful after we contacted the front office about the issues with the AC.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mansoora

Liked: Cleanliness, staff & service, property conditions & facilities
Very good and clean
Stayed 2 nights in May 2025

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service
The location worked great. Easy to get on and off freeway, lots of shops and food in walking distance
Stayed 2 nights in Jun 2025

10/10 Excellent

Krista

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property
Stayed 2 nights in Jun 2025

6/10 Okay

Sean

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Awesome 2-bedroom, 2-bathroom condo unit for a 3-night stay with a friend flying in from out of province. Unit was very well kept and clean, considering its age and the amount of turnover occupancy. Standard things to be expected like dents on coffee tables and chips on furniture. A/C was not working. Front Desk didn’t say anything about it despite a post-it note on top of my room reservation saying “check with maintenance that A/C is working” that they crumpled up and threw out. I came to the front desk after checking in to report it. HVAC came to the room 3 hours later to repair it. The town of Canmore also had a power outage for a couple hours during our stay, luckily I went back to bed after talking to the Front Desk that it wasn’t just our unit or the hotel. Awesome location, great hotel for families or large groups. Felt like an apartment and very comfy. Gym was small but serviceable. We did not use the waterslide or hot tub but I’ve stayed at the Annex Building many times and it’s enjoyable. Renovations were taking place so the hallways were gutted. The parking garage can be confusing which spots are available for hotel guest and which spaces are owned for condo owners.
Stayed 3 nights in Jun 2025

6/10 Okay

Haotian

Stayed 1 night in Jun 2025

6/10 Okay

Mari

Kids enjoyed the pool area with the big slide. There was also a shallow pool area for the younger littles. The pool area was clean and well maintianed. They could use more chairs fro parents on the pool deck though.
Stayed 3 nights in Jun 2025

8/10 Good

Hetty

We were in the annex building. Parking read a hassle for us
Stayed 1 night in Jun 2025

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, easy stay
Stayed 1 night in Jun 2025

8/10 Good

Melody

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I could tell they had done some updates to the annex building which was nice, but the showers didn't have any ledges for soaps etc, and the doors are not stroller/handicap accessible. The front door has a button that doesn't work and the side door you must enter has two doors in succession which is very difficult to get through with a stroller or wheelchair. The restaurant connected to the main building was nice and the food was great. Didn't have enough time to enjoy the pools but they looked lovely
Stayed 1 night in Jun 2025

6/10 Okay

Ashley

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Blinds make no sense. They don't cover the whole window so lots of light comes in. The fridge isn't level.so it wobbles a lot. Bed was comfy and room clean. Service was ok, only 1 front desk agent, so we had to wait a while. Its defintly overpriced for what you get. No early check in available.
Stayed 1 night in Jun 2025

2/10 Terrible

Asif

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful service
Stayed 1 night in May 2025

10/10 Excellent

Kelly

Liked: Cleanliness, amenities
Stayed 1 night in May 2025

6/10 Okay

Melissa-Jane

Traveled with family
Disliked: Staff & service, property conditions & facilities
The appeal was the water slide and pool, but there is a public pool that has even more just down the road! The hotel is a secondary provider (owner?) and there is a lot of confusion and weirdness. There was construction happening and it's a bit run down elsewhere, especially for the price - the value just wasn't there. It was 'fine'.
Stayed 2 nights in May 2025

6/10 Okay

Jessica

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

Christian and Julie, Redwood Meadows

Traveled with partner
Very nice grounds, clean.
Stayed 1 night in May 2025

4/10 Poor

Geraldine

Disliked: Cleanliness
Far too expensive for a very mediocre room - basic but clean. All necessary amenities were there. Quite disappointing as it felt very different to the main building. i would not stay there or recommend it. Family members paid similar rates and had beautiful rooms/ townhiuses and condos.
Stayed 2 nights in May 2025