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Grande Rockies Resort - Bellstar Hotels & Resorts

4.0 star property

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Photo gallery for Grande Rockies Resort - Bellstar Hotels & Resorts

Exterior
Down comforters, pillowtop beds, iron/ironing board, free wired internet
Coffee/tea maker
Exterior
Interior detail

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Gym

Explore the area

Map
901 Mountain St, Canmore, AB, T1W0C9
  • Canmore Caverns
    ‪4 min drive‬
  • Grassi Lakes
    ‪5 min drive‬
  • Silvertip Golf Course
    ‪5 min drive‬

Room options

View all photos for Guest Room, 2 Double Beds (not in main lodge)

Guest Room, 2 Double Beds (not in main lodge) | Down comforters, pillowtop beds, iron/ironing board, free wired internet

Guest Room, 2 Double Beds (not in main lodge)

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Down comforters, pillowtop beds, iron/ironing board, free wired internet

Suite, 1 King Bed with Sofa bed

  • 560 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mountain View One Bedroom King Suite

Mountain View One Bedroom King Suite | Down comforters, pillowtop beds, iron/ironing board, free wired internet

Mountain View One Bedroom King Suite

  • 560 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Mountain View Two Bedroom Suite

Down comforters, pillowtop beds, iron/ironing board, free wired internet

Mountain View Two Bedroom Suite

  • 760 sq ft
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Down comforters, pillowtop beds, iron/ironing board, free wired internet

Suite, 2 Bedrooms

  • 760 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Guest Room, 1 King Bed (not in main lodge)

Guest Room, 1 King Bed (not in main lodge) | Down comforters, pillowtop beds, iron/ironing board, free wired internet

Guest Room, 1 King Bed (not in main lodge)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Grande Rockies Resort - Bellstar Hotels & Resorts

4-star Canmore hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Self parking is free. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite. Housekeeping is available on request.
Grande Rockies Resort - Bellstar Hotels & Resorts offers 100 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 42-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wired Internet access. Housekeeping is provided on request.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Grande Rockies Resort - Bellstar Hotels & Resorts provides a waterslide and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink.

Business-related amenities at this 4-star property consist of a 24-hour business center and 2 meeting rooms. This Art Deco hotel also offers a fitness center, a vending machine, and ski storage. Onsite self parking is complimentary.

Grande Rockies Resort - Bellstar Hotels & Resorts is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
Grande Rockies Resort - Bellstar Hotels & Resorts has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:30 AM for a fee: CAD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • Waterslide

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Solara Resort 187 Kananaskis Way, Canmore]
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A valid credit card in the guest's name is required for check in. Check in without a valid credit is not permitted.

Renovations and closures

The following facilities or services will be unavailable from April 13 2025 to April 19 2025 (dates subject to change):
  • Hot tub
  • Swimming pool
The property will be renovating from March 3 2025 to April 30 2025 (completion date subject to change). The following areas are affected:
  • Elevator
  • Hallway
  • Lobby
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
10 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 30 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Grande Rockies
Grande Rockies Canmore
Grande Rockies Resort Bellstar Hotels Resorts Canmore
Grande Rockies Resort Canmore
Grande Rockies Hotel Canmore
Grande Rockies Resort Canmore, Alberta
Grande Rockies Resort Bellstar Hotels Resorts
Grande Rockies Bellstar Resorts Canmore
Grande Rockies Bellstar Resorts
Grande Rockies Resort
Grande Rockies Resort Bellstar Hotels Resorts
Grande Rockies Resort - Bellstar Hotels & Resorts Hotel
Grande Rockies Resort - Bellstar Hotels & Resorts Canmore
Grande Rockies Resort - Bellstar Hotels & Resorts Hotel Canmore

Grande Rockies Resort - Bellstar Hotels & Resorts Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 368 out of 1106 reviews
Rating 8 - Good. 340 out of 1106 reviews
Rating 6 - Okay. 196 out of 1106 reviews
Rating 4 - Poor. 120 out of 1106 reviews
Rating 2 - Terrible. 82 out of 1106 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Laurel

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The annex building on this property feels more like a motel. The front desk informed us there was no maid service, and we barely saw any staff around during our stay. Check-in wasn’t until 5 PM, but check-out was at 10 AM, which felt very inconvenient. The rooms were dirty, the beds were old and uncomfortable, and getting fresh towels was almost impossible. The pool area was overcrowded, and the hot tub looked dirty and was only lukewarm. The only positive aspect of our stay was the convenient location. Overall, very disappointing and would not recommend staying here.
Stayed 2 nights in Dec 2024

8/10 Good

grant

Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Annex do not stay
Annex, old room and bad Reno’s . Uncomfortable beds . Not worth the price.
Stayed 1 night in Dec 2024

10/10 Excellent

Arneli

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a family! Pool area and walkable places to visit was a hit for us. Our room was spacious and had all the appliances we needed, i.e. stovetop, fridge, washer & dryer, and dishwasher are all needed when travelling with little ones. Will be back!
Stayed 1 night in Dec 2024

8/10 Good

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Diana

Stayed 5 nights in Aug 2024

8/10 Good

Jim

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Shannon

Stayed 1 night in Dec 2024

8/10 Good

Nena, Calgary

Liked: Cleanliness, staff & service, amenities
Staff at desk and restaurant were lovely. Friendly and helpful. The property is clean. Though the rooms need an update.
Stayed 1 night in Dec 2024

4/10 Poor

Terrance

Traveled with family
Liked: Staff & service
Load
Generally it was the k but there was a young kids hockey team staying in our hallway and had to listen to sticks hitting our door for an hour until we left for supper
Stayed 1 night in Dec 2024

8/10 Good

Isai

Traveled with family
Liked: Staff & service
The beds at the room was bad, you can't seat on the front of the bed, will lift up the entire bed if you seat at the front.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Christine

Stayed 3 nights in Nov 2024

2/10 Terrible

jack

Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Stayed 3 nights in Oct 2024

10/10 Excellent

Berry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place the disconnected rooms seemed to be renovated
Stayed 1 night in Nov 2024

8/10 Good

Bobbi

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property, but we could easily hear people next door, and above us.
Stayed 2 nights in Nov 2024

8/10 Good

Janet

Traveled with partner
Liked: Cleanliness, amenities
We stayed in the Annexe which was actually a separate building away from the main hotel. The room was clean and comfortable with everything we needed for our stay. Parking was available close to the building which was convenient. Opposite the hotel there were various dining options and a supermarket was a short walk away.
Stayed 3 nights in Sep 2024

4/10 Poor

Natalie

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the building next to the main hotel. The Annex building is outdated (peeling on the wall, floorboards loose, chipped soap holder etc). The entrance to the pool area is very narrow, only have enough space for 2 people walking side to side. Very difficult to navigate with a stroller on that hallway. The staff is not helpful either. Saw us coming with 2 babies, carrying a stroller, diaper bags but no one offered to help us hold the doors in he hotel. I do not recommend people to stay in the Annex building.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Arnold

Traveled with family
Liked: Cleanliness
Value and comfort ñ!
Overall quite and clean. Pool was wonderful for the kids. Kitchen had everything to fell at home.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tera

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The two-bedroom condo unit we had was perfect for us. Both bedrooms were large with plenty of closet space, big windows and room-darkening blinds which provided good coverage for sleeping in a dark room, yet bright and beautiful views when blinds were opened. The two bathrooms were spacious with beautiful upgraded fixtures and plenty of shelves and drawers for cosmetics and personal items. The kitchen was really nice with a full-size refrigerator, an oven, microwave, toaster, thermal carafe coffee pot, and all the dishes, pots and pans, etc., just like home. We were able to give our children a bowl of cereal with milk and make some Eggo waffles for breakfast in our room in the mornings, rather than taking picky toddlers out to dine in a restaurant, which made it much easier and more relaxing for us adults. The electric fireplace put out heat quickly to warm up after being outside, and the view from our patio doors was beautiful. The indoor pool area was great for children and toddlers. There is a big blue waterslide for older children and a really shallow pool area with a frog slide and mushroom rain umbrella for toddlers to enjoy. The indoor-outdoor hot tub was hot, as a hot tub should be, and we really enjoyed the pool area with our two children. The room was well insulated, so noise from other rooms and the hallway was minimal. Location was good, within walking distance to restaurants, shopping and the hospital. We would definitely choose to come back again.
Shallow toddler pool area.
Indoor-outdoor hot tub.
Great place for kids to play.
Morning sunrise from our patio.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, reasonably priced and the pool/hot tub was great!!
Stayed 1 night in Nov 2024