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Solara Resort – Bellstar Hotels & Resorts

4.0 star property

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Photo gallery for Solara Resort – Bellstar Hotels & Resorts

Exterior
Lobby
Full-size fridge, microwave, oven, stovetop
Premium Suite, 2 Bedrooms, 2 Bathrooms, Mountain View | Bathroom | Towels, soap, shampoo, toilet paper
Indoor spa tub

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Gym

Explore the area

Map
187 Kananaskis Way, Canmore, AB, T1W0A3
  • Canmore Caverns
    ‪3 min drive‬
  • Grassi Lakes
    ‪5 min drive‬
  • Silvertip Golf Course
    ‪6 min drive‬

Room options

View all photos for Standard Suite, 2 Bedrooms, 2 Bathrooms, Mountain View

Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Suite, 2 Bedrooms, 2 Bathrooms, Mountain View

  • 1000 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Suite, 2 Bedrooms, 2 Bathrooms

Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Suite, 2 Bedrooms, 2 Bathrooms

  • 1000 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Premium Suite, 2 Bedrooms, 2 Bathrooms, Mountain View

Premium bedding, iron/ironing board, free WiFi, bed sheets

Premium Suite, 2 Bedrooms, 2 Bathrooms, Mountain View

  • 1000 sq ft
  • Mountain view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for One Bedroom Suite

One Bedroom Suite | Premium bedding, iron/ironing board, free WiFi, bed sheets

One Bedroom Suite

  • 800 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Solara Resort – Bellstar Hotels & Resorts

4-star Canmore hotel with in-room kitchens
This smoke-free hotel features a full-service spa, an indoor pool, and a fitness center. WiFi in public areas is free. Other amenities include a sauna, a hot tub, and self parking. Housekeeping is available on request.
Solara Resort – Bellstar Hotels & Resorts offers 210 accommodations with fireplaces and washers/dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

This Canmore hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels and pay movies. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, Solara Resort – Bellstar Hotels & Resorts features an indoor pool and a hot tub. Wired and wireless Internet access is complimentary. This 4-star property offers access to a business center and 5 meeting rooms. This Canmore hotel also offers a fitness center, a sauna, and barbecue grills. Parking is available onsite for a surcharge.

Solara Resort – Bellstar Hotels & Resorts is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (CAD 20 per night)
  • Wheelchair-accessible parking available

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski storage
  • Snow sports gear

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (on request)

Business services

  • 5 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • In a provincial park
  • In the mountains

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Fireplace
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from February 14 2025 to May 17 2025 (completion date subject to change). The following areas are affected:
  • Elevator
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 147 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Solara Canmore
Solara Resort
Solara Resort Canmore
Solara Hotel Canmore
Solara Resort & Spa Canmore, Alberta
Solara Resort And Spa
Solara Resort & Spa Canmore Alberta
Solara Resort Spa
Solara Resort Spa Bellstar Hotels Resorts
Solara Resort – Bellstar Hotels & Resorts Hotel
Solara Resort – Bellstar Hotels & Resorts Canmore
Solara Resort – Bellstar Hotels & Resorts Hotel Canmore

Solara Resort – Bellstar Hotels & Resorts Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 463 out of 1001 reviews
Rating 8 - Good. 290 out of 1001 reviews
Rating 6 - Okay. 143 out of 1001 reviews
Rating 4 - Poor. 59 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lindsey, Red Deer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Pool area small with lots of people
Stayed 2 nights in Dec 2024

4/10 Poor

Torri

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was rude, rooms weren’t ready until 5pm for check in so we had to wait an hour in the lobby, and then rooms were not clean, elevators super slow, impossible to find anything in the hotel - you had to go through the parkade to get to different levels and to the pool and to your car.
Stayed 2 nights in Dec 2024

6/10 Okay

Christina

Disliked: Staff & service, property conditions & facilities
Functional suite so it does the job but felt ripped off. We drove 8 hours and paid more than 500 a night and for that I expected a top notch suite. No water in the second shower, toilet seat broken, beds and pillows old and not comfortable, bearings gone in fireplace so couldn’t even use super loud, furniture pretty beat up. Staff was not friendly or inviting and pool was very cold. I’m surprised these units aren’t in better shape since they should have the money to pay for the upkeep.
Stayed 3 nights in Dec 2024

2/10 Terrible

daniel

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Terribly overpriced, unresponsive staff, multiple appliances not working. Our unit had a big sign on the dishwasher saying 'Out of order - osrry for the inconvienience' which one might expect for a $100/night place but since we were being charged $575 per night I complained and the person at the desk said 'they were not aware' there was a problem with the dishwasher. They then had us move to another unit where it turns out the TV didnt work properly, the washing machine and hair dryer didnt work, the blinds in the master bedroom were dirty and broken and one of the 2 bedside lamps in the master bedroom did not work either. When I called the front desk to tell them the TV was not working I got a recording and after leaving a message got no reponse for the next 2 days. This used to be a very nice place when we stayed 8 years ago but clearly the managers/owners have not been using any of the massive profits they have been generating to keep the place up. Would NEVER stay here again.
Stayed 2 nights in Dec 2024

2/10 Terrible

Sara

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a 2 night stay to get out of the city and relax. We ended up leaving after the first night because the beds were like bags of clay. The pillows were incredibly thin. That was enough to make me leave. For some reason, they thought an old ripped chair in the room would be acceptable. At the rate you charge, i dont expect a crappy sleep or torn furniture. The front house staff denied me a refund for the one night even though it was 11am when i left. Do not go here. The expexctation of the spa is blown out of proportion too. Very disappointed.
Stayed 2 nights in Dec 2024

6/10 Okay

Anna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this resort being in Canmore, surrounded by breathtaking mountains, is truly a highlight. Unfortunately, the resort itself leaves much to be desired. It is not a resort by any means. The amenities were lacking, and the pool area was a disappointment—dingy and clearly in need of maintenance. The showers/ changing rooms in the pool area were poorly kept and had an unpleasant odor, opted out after a day of skiing. The rooms were essentially outdated apartments with old furniture, including chairs with peeling pleather. The overall vibe was more “worn down” than cozy. No restaurant or lounge on the site. Just plain apartment buildings. If you’re coming purely for the scenery and don’t mind compromising on comfort, this might work. However, I wouldn’t recommend it for anyone looking for a resort experience. I was disappointed.
Stayed 2 nights in Dec 2024

6/10 Okay

Katina

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I have stayed at this resort many times over the last 10 years . It's a great family spot but I think it's time for some updating
Stayed 3 nights in Dec 2024

10/10 Excellent

ESter

Liked: Cleanliness, staff & service, property conditions & facilities
Accessible
Stayed 2 nights in Dec 2024

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love it
Stayed 2 nights in Dec 2024

10/10 Excellent

MARC-ANDRE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot. We stayed for a quick overnight. Very well equipped suite.
Stayed 1 night in Dec 2024

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Jorge

Stayed 1 night in Nov 2024

8/10 Good

Gordon

Stayed 3 nights in Nov 2024

8/10 Good

Sarah

Stayed 3 nights in Nov 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place is delightful. Huge room with all the amenities.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 7 nights in Nov 2024

8/10 Good

Jaime

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice to have own apartment with pool.
Stayed 2 nights in Oct 2024

8/10 Good

Joelle

Liked: Staff & service
Stay was good.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Crystal

Stayed 1 night in Oct 2024

6/10 Okay

Steven, SAN JOSE

Business traveler
Disliked: Amenities
Internet shuts down on people in the evening because they don't have proper internet for streaming. Once everyone is back in their room and on their devices, the internet either bogs down or stops working altogether. The televisions don't work either due to the connectivity so if you plans on staying, make sure you download a bunch of things beforehand. The rooms are dark (poor lighting) and the mattresses are not very comfortable. The walls seem to be thin and you are able to hear neighbors. Particularly if they are above you.
Stayed 3 nights in Nov 2024

8/10 Good

Teresa, Elk Point

Liked: Cleanliness, staff & service
Good place for ladies weekend
Stayed 3 nights in Nov 2024

10/10 Excellent

Rakesh

Traveled with family
Liked: Cleanliness, property conditions & facilities
Content of the kitchen is very well thought out. All utensils and cutlery we needed to make a meal were there.
Stayed 2 nights in Nov 2024

8/10 Good

Angelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Janice

Liked: Cleanliness
But if a maze to get to the room. Ongoing construction in the section we were in. Pool was small and busy with kids.
Stayed 1 night in Nov 2024