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The Malcolm Hotel

4.0 star property

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Photo gallery for The Malcolm Hotel

Exterior
Property preview
Front of property
Meeting facility
Outdoor pool, a heated pool, open 8:00 AM to 10:00 PM, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

View in a map
321 Spring Creek Drive, Canmore, AB, T1W 2G2
  • Canmore Caverns
    ‪4 min drive‬
  • Grassi Lakes
    ‪6 min drive‬
  • Silvertip Golf Course
    ‪6 min drive‬

Room options

View all photos for Malcolm Double Queen

Premium bedding, in-room safe, desk, blackout drapes

Malcolm Double Queen

8.8 out of 10
Excellent
(22 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain View Premium King

Premium bedding, in-room safe, desk, blackout drapes

Mountain View Premium King

9.0 out of 10
Wonderful
(20 reviews)
  • 300 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Malcolm Premium King

Premium bedding, in-room safe, desk, blackout drapes

Malcolm Premium King

9.8 out of 10
Exceptional
(15 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain View Premium Double Queen

Premium bedding, in-room safe, desk, blackout drapes

Mountain View Premium Double Queen

9.8 out of 10
Exceptional
(23 reviews)
  • 360 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Malcolm Premium Double Queen

Premium bedding, in-room safe, desk, blackout drapes

Malcolm Premium Double Queen

9.6 out of 10
Exceptional
(25 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Malcolm King

Malcolm King | Premium bedding, in-room safe, desk, blackout drapes

Malcolm King

9.6 out of 10
Exceptional
(8 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

The Malcolm Hotel

4-star hotel in Spring Creek
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
The Malcolm Hotel offers 124 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a fitness center.

Children under 13 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Malcolm Hotel features 2 hot tubs, an outdoor pool, a fitness center, and complimentary bicycles. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 6 meeting rooms. Event facilities measuring 8800 square feet (818 square meters) include a conference center. This eco-certified hotel also offers a terrace, a vending machine, and an arcade/game room. Onsite self parking is complimentary.

The Malcolm Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Malcolm Hotel has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 20 to 30 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals
  • Gym
  • Heated pool
  • Hiking/biking trails
  • Outdoor pool
  • Ski passes

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (8,800 square feet of space)

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 30 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 13 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Malcolm Hotel CLIQUE Canmore
Malcolm Hotel CLIQUE
Malcolm CLIQUE Canmore
Malcolm CLIQUE
The Malcolm Hotel By Clique Canmore

The Malcolm Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 789 out of 1007 reviews
Rating 8 - Good. 153 out of 1007 reviews
Rating 6 - Okay. 38 out of 1007 reviews
Rating 4 - Poor. 15 out of 1007 reviews
Rating 2 - Terrible. 12 out of 1007 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Crystal

The air was t working in our suite
Stayed 1 night in May 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel with great views!

Stayed one night to be closer to airport after week long trip to Banff. Beautiful hotel with nice pool area and great views! Clean and easy parking below hotel!
Stayed 1 night in Jun 2025

10/10 Excellent

Lesley

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We had an amazing stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Laura

Stayed 1 night in Jun 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Love the outdoor heated pool overlooking the mountains. Staff are amazing and The Stirling restaurant had delicious food. Loved having a Nespresso machine in our room.
Stayed 4 nights in Jun 2025

10/10 Excellent

Chris

Stayed 1 night in May 2025

10/10 Excellent

Kiran

Stayed 4 nights in Jun 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful! It was a great getaway.
Stayed 3 nights in May 2025

10/10 Excellent

Joyce

Stayed 1 night in Jun 2025

10/10 Excellent

Shannon

Stayed 1 night in Jun 2025

10/10 Excellent

Suzanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Bucket List Fulfilled!!

EVERY employee I encountered spoke and was very friendly! Lindsey at check in took time to ask about my trip to Canmore. Anthony at the Prime Rib buffet could not have been any more attentive to us and offered many suggestions as well made sure to stop by our table and pour out win. At checkout Eric was very pleasant, and reviewed my one charge to confirm my payment.
Stayed 3 nights in Jun 2025

10/10 Excellent

Grant, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Craig

Stayed 2 nights in Jun 2025

10/10 Excellent

Dean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property definitely met all of our expectations. Will definitely return and refer to our friends and family.
Stayed 1 night in Jun 2025

8/10 Good

Rajesh

Stayed 1 night in Jun 2025

10/10 Excellent

Prabhushankar, Spicewood

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The location of the property is excellent, staff is friendly, dining options and food are good, amenities inside the room and on the property are great! The pool and the hot tub with view of the mountains helps you relax and the arcade/game room plus the pool table makes your stay more pleasurable. The espresso maker is cool. However, there's no microwave in the room.
Sunset from room balcony.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sylvia

Stayed 1 night in Jun 2025

10/10 Excellent

Michel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Malcolm Hotel was amazing.
Stayed 2 nights in May 2025

10/10 Excellent

ivan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A delightful property on the river. The room and facilities were great. There wasn’t a choice of pillows and their pillows were awful. The staff were very helpful. We ate at the restaurant. The waitress was great the food was below par and the rose wine was off.
Stayed 3 nights in May 2025

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ashlene

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful - no complaints
Stayed 1 night in May 2025

8/10 Good

Ravneet

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall the hotel was really nice with great pool and hot tubs. We also enjoyed the boardgames and pool table on the 2nd floor. However, for paying the price we did we were disappointed how our bathrom sink was clogged. Even after someone came to try fixing it made no difference. In addition, the AC wasn't working properly either as it would not go below 20C. Lastly, when we ordered drinks and food by the pool it took over an hour before they brought it and that was after we flagged a server down. When we were checking all this was brought to her attention and she said she would pass it along to a manager but have still not heard anything yet and we stayed at the beginning of May.
Stayed 2 nights in May 2025

10/10 Excellent

Dinika

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property itself is excellent and the location is the best, I would think. Would highly recommend this place to anyone who would like to stay in Banff / Canmore. We loved it!!
Stayed 4 nights in May 2025

10/10 Excellent

Brian Michael

Traveled with partner
Excellent staff
Stayed 5 nights in May 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
The Malcolm has become my favourite hotel to stay in Canmore. The amenities are superb.. hot tub..fire pit & pool. I’ve enjoyed many first class meals at the Stirling where lovely Jessica has been my hostess. I chose a Malcolm Royal King room overlooking the Mount Lady Macdonald & Policeman’s Creek from the top floor this time, much quieter than the pool view. My room was spacious and comfy. A big thanks to all your wonderful staff for making another stay memorable. I hope to return in Autumn. 💕 😊
Stayed 3 nights in May 2025