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The Malcolm Hotel

4.0 star property

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Photo gallery for The Malcolm Hotel

Exterior
Lobby
Outdoor pool, a heated pool, open 8:00 AM to 10:00 PM, sun loungers
Meeting facility
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • Hot Tub
$505
includes taxes & fees
Sep 10 - Sep 11

Explore the area

View in a map
321 Spring Creek Drive, Canmore, AB, T1W 2G2
  • Canmore Caverns
    ‪4 min drive‬
  • Grassi Lakes
    ‪6 min drive‬
  • Silvertip Golf Course
    ‪6 min drive‬

Room options

View all photos for Malcolm Double Queen

1 bedroom, premium bedding, in-room safe, desk

Malcolm Double Queen

8.8 out of 10
Excellent
(22 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain View Premium King

1 bedroom, premium bedding, in-room safe, desk

Mountain View Premium King

9.0 out of 10
Wonderful
(20 reviews)
  • 300 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Malcolm Premium King

1 bedroom, premium bedding, in-room safe, desk

Malcolm Premium King

9.8 out of 10
Exceptional
(15 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain View Premium Double Queen

1 bedroom, premium bedding, in-room safe, desk

Mountain View Premium Double Queen

9.8 out of 10
Exceptional
(22 reviews)
  • 360 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Malcolm Premium Double Queen

1 bedroom, premium bedding, in-room safe, desk

Malcolm Premium Double Queen

9.6 out of 10
Exceptional
(24 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Malcolm King

Malcolm King | 1 bedroom, premium bedding, in-room safe, desk

Malcolm King

9.6 out of 10
Exceptional
(8 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

The Malcolm Hotel

4-star hotel in Spring Creek
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
The Malcolm Hotel offers 124 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a fitness center.

Children under 13 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Malcolm Hotel features 2 hot tubs, an outdoor pool, a fitness center, and complimentary bicycles. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 6 meeting rooms. Event facilities measuring 8800 square feet (818 square meters) include a conference center. This eco-certified hotel also offers a terrace, a vending machine, and an arcade/game room. Onsite self parking is complimentary.

The Malcolm Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Malcolm Hotel has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Estonian, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 20 to 30 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals
  • Gym
  • Heated pool
  • Hiking/biking trails
  • Outdoor pool
  • Ski passes

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (8,800 square feet of space)

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 30 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 13 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Malcolm Hotel CLIQUE Canmore
Malcolm Hotel CLIQUE
Malcolm CLIQUE Canmore
Malcolm CLIQUE
The Malcolm Hotel By Clique Canmore

The Malcolm Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 785 out of 1005 reviews
Rating 8 - Good. 154 out of 1005 reviews
Rating 6 - Okay. 38 out of 1005 reviews
Rating 4 - Poor. 16 out of 1005 reviews
Rating 2 - Terrible. 12 out of 1005 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
The Malcolm has become my favourite hotel to stay in Canmore. The amenities are superb.. hot tub..fire pit & pool. I’ve enjoyed many first class meals at the Stirling where lovely Jessica has been my hostess. I chose a Malcolm Royal King room overlooking the Mount Lady Macdonald & Policeman’s Creek from the top floor this time, much quieter than the pool view. My room was spacious and comfy. A big thanks to all your wonderful staff for making another stay memorable. I hope to return in Autumn. 💕 😊
Stayed 3 nights in May 2025

10/10 Excellent

Tricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning! Would definitely stay here again!! The breakfast in the Stirling was outstanding!!
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Monica, Belleville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and kitchen
Stayed 1 night in May 2025

10/10 Excellent

Bradley

Stayed 1 night in May 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a 5 minute beautiful walk to town. The views are spectacular, the pool and hot tub area are first class.
Stayed 6 nights in Mar 2025

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel, walkable everywhere
Stayed 2 nights in May 2025

10/10 Excellent

Amanpreet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and very nice rooms
Stayed 1 night in May 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Three thumbs up!
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Would stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views of the mountains in a peaceful setting.
Stayed 2 nights in May 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That hotel is one of the best in Canmore! The underground parking is somewhat limited though, I'd recommend parking and taking a cab so you don't lose your spot.
Stayed 1 night in May 2025

10/10 Excellent

Chun-Hsiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, really
Stayed 1 night in May 2025

6/10 Okay

Shawn

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The property is very nice and in a good location. Definitely feels like a mountain retreat in most aspects. Great views of the Three Sisters from the pool deck. Enjoyed our suite on the top floor which had vaulted ceiling, king bed and spacious living and bathroom areas. The staff at the check-in counter were very friendly and as helpful as they could be. The restaurant was nice with pleasant views and the food was decent, but the same level of dining could be enjoyed at the Keg for half the price…or less. Yes, we ordered a bottle of wine that cost $135 which you can buy in a liquor store for $60, but at north of $400 for two of us, it didn’t feel like the value was there. The disappointment really, was in the way the hotel handled a problem with my gift cards for the property. I had 2 x $250 that were purchased in October 2024 and we were trying to use on the Easter long weekend 2025. They didn’t work when I tried to activate them. Called the hotel and they informed me that they had changed their system since my purchase and we should have been sent a new link for the cards. Well, we weren’t. No problem, just send the cards you have to us in an email and we’ll get back to you. Sure thing. Did that. No response. Ah well, I figured I could just take care of it at the hotel. The young lady working the counter at the hotel was lovely, understanding, but unable to help me as this was above her pay grade. No sweat. I get it. I’m here for a few nights, we’ll get it sorted.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities were great and the staff were very friendly and helpful
Stayed 2 nights in May 2025

10/10 Excellent

Pam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and serene
Stayed 1 night in May 2025

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Tracey

Stayed 1 night in Apr 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Zorie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great!
Stayed 1 night in Mar 2025

10/10 Excellent

Bienvenido

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, room was very nice and clean. Restaurant was very good, food was excelent and staff very good. My only issue was the parking. It looks like the parking was only meant for small cars. I had a midsize SUV and it was really tight parking. That really is my only issue. I would absolutely recommend this hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We definitely REGRET spending a night .. we should spend the WHOLE WEEKEND....!!! We drive quite frequently to Canmore and was our first time at The Malcolm..... and let me tell you.... it wont be the last one.... everything was great.... staff, facilities, everything was so great....
Stayed 1 night in May 2025

8/10 Good

Lindsay

Stayed 1 night in May 2025

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well layed out Parking was very busy but had options to park. Staff was very helpful and friendly
Stayed 2 nights in Apr 2025