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The Malcolm Hotel

4.0 star property

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Photo gallery for The Malcolm Hotel

Exterior
Property preview
Lobby
Outdoor pool, a heated pool, open 8:00 AM to 10:00 PM, sun loungers
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

View in a map
321 Spring Creek Drive, Canmore, AB, T1W 2G2
  • Place, Canmore Caverns
    ‪4 min drive‬
  • Place, Grassi Lakes
    ‪6 min drive‬
  • Place, Silvertip Golf Course
    ‪6 min drive‬

Room options

View all photos for Malcolm Double Queen

Premium bedding, in-room safe, desk, blackout drapes

Malcolm Double Queen

8.8 out of 10
Excellent
(22 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Malcolm King

Malcolm King | Premium bedding, in-room safe, desk, blackout drapes

Malcolm King

9.6 out of 10
Exceptional
(8 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Malcolm Premium Double Queen

Premium bedding, in-room safe, desk, blackout drapes

Malcolm Premium Double Queen

9.6 out of 10
Exceptional
(27 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Malcolm Premium King

Premium bedding, in-room safe, desk, blackout drapes

Malcolm Premium King

9.8 out of 10
Exceptional
(15 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain View Premium Double Queen

Premium bedding, in-room safe, desk, blackout drapes

Mountain View Premium Double Queen

9.8 out of 10
Exceptional
(23 reviews)
  • 360 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain View Premium King

Premium bedding, in-room safe, desk, blackout drapes

Mountain View Premium King

9.0 out of 10
Wonderful
(20 reviews)
  • 300 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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Standard Room, 2 Queen Beds | In-room safe, blackout drapes, iron/ironing board, free WiFi
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About this property

The Malcolm Hotel

4-star hotel in Spring Creek
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
The Malcolm Hotel offers 124 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a fitness center.

Children under 13 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Malcolm Hotel features 2 hot tubs, an outdoor pool, a fitness center, and complimentary bicycles. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 6 meeting rooms. Event facilities measuring 8800 square feet (818 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and an arcade/game room. Onsite self parking is complimentary.

The Malcolm Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Malcolm Hotel has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 20 to 30 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals
  • Gym
  • Heated pool
  • Hiking/biking trails
  • Outdoor pool
  • Ski passes

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (8,800 square feet of space)

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 30 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 13 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Malcolm Hotel CLIQUE Canmore
Malcolm Hotel CLIQUE
Malcolm CLIQUE Canmore
Malcolm CLIQUE
The Malcolm Hotel By Clique Canmore

Reviews

The Malcolm Hotel Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 786 out of 1002 reviews
Rating 8 - Good. 152 out of 1002 reviews
Rating 6 - Okay. 38 out of 1002 reviews
Rating 4 - Poor. 14 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

Reviews

10/10 Excellent

karen

Traveled with group
Liked: Amenities
Beautiful hotel. Great view from balcony. Super service in restaurant and outdoor patios
Stayed 3 nights in Jul 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing place to stay! Enjoy the restaurant too! Beautiful swimming pool with a gorgeous view.
Stayed 4 nights in Jul 2025

10/10 Excellent

Johanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Ivan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is beautiful, in an excellent location with spectacular views. Staff were very welcoming, helpful and courteous but we had to keep reminding housekeeping to supply enough towel sets for a family room of 4. Internet access could also be improved.
Stayed 5 nights in Jul 2025

10/10 Excellent

li

Stayed 3 nights in Jul 2025

8/10 Good

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was excellent.
Stayed 4 nights in Jul 2025

10/10 Excellent

Richard

Traveled with partner, Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
we love this hotel - our favorite
Stayed 2 nights in Jul 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and proximity to downtown Canmore. Hotel is clean and comfortable with good options for activities.
Stayed 4 nights in Jul 2025

10/10 Excellent

Priyanka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Property is very clean and staff is amazing. Also there are beautiful trails near the property at walking distance . We will definitely be back if we visit Banff 😃
Stayed 3 nights in Jul 2025

10/10 Excellent

Amanda

Stayed 2 nights in Jul 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Harry, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and in a beautiful setting. There was initially a problem with the room which the hotel solved really well and gracefully. Breakfast buffet was good. Service at dinner in Stirling was rather chaotic, but well meaning.
Stayed 3 nights in Jul 2025

10/10 Excellent

Thanh

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My little family stayed here for 3 nights and we love it! The location is great in between Calvary and Banff so it’s convenient to drive in from Calvary airport and explore Banff. It’s very clean and modern with mountains views. Staff are friendly they brought milk to our room for my kids and there is a game space area for family yo hangout after a long day of adventures. The foods are great we had breakfast for our last day at Stirling and grill. The parking is easy and convenient not a lot of walking from garage to room access thru 1 elevator. Everything is walking distance restaurants, hiking trails, and shopping areas. Highly recommended if stay in Canmore.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing view from our room. Very close to downtown. Staff was very helpful . We were able to book tours through the hotel to save money. All around great time there.
View from our room
Stayed 3 nights in Jul 2025

10/10 Excellent

Nina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Jul 2025

10/10 Excellent

Tessa

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

karen

Traveled with family
Liked: Room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Victoria Catherine Jarvis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High end. Service was impeccable.
Stayed 1 night in Jul 2025

8/10 Good

Marthinus Daneel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel that is conveniently located. We love the whole Spring Creek area, The tourist part of town is a quick walk, but you are away from the hustle in a quiet and comfortable part of town. The View of the mountains from the swimming pool is just plain stunning. Secure underground parking. Rooms are good but a bit tight for space, but comfortable overall.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved everything about The Malcolm - the friendly staff, central locations, beautiful views, and super fun game area on the 2nd floor (perfect for a rainy evening). We will definitely be returning!
Stayed 2 nights in Jul 2025

8/10 Good

ANDRII

Stayed 2 nights in Jul 2025

10/10 Excellent

Tony

Stayed 3 nights in Jul 2025

8/10 Good

Martin

Stayed 2 nights in Jul 2025