Chase Suites

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chase Suites

Studio | Private kitchenette | Electric kettle
Superior Single Room | 1 bedroom, desk, free WiFi, bed sheets
Studio | Bathroom | Shower, towels
Superior Single Room | 1 bedroom, desk, free WiFi, bed sheets
Superior Single Room | Bathroom | Shower, towels

Reviews

6.0 out of 10

Popular amenities

  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Bridge Street, Cannock, England, WS11 0DQ
  • Cannock Shopping Centre
    3 min drive
  • McArthurGlen Designer Outlet
    4 min drive
  • Cannock Chase
    5 min drive
  • Birmingham (BHX)
    35 min drive

Room options

Similar properties

About this property

Chase Suites

3-star Cannock hotel with free self parking
Free self parking and free WiFi in public areas are available at this smoke-free hotel.
Chase Suites offers 26 accommodations. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
Chase Suites features an elevator. Wireless Internet access is complimentary. Limited complimentary onsite parking is available on a first-come, first-served basis.

Chase Suites is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property does not accept cash for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 2 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

OYO Nine Hotel Group Cannock
OYO Nine Group Cannock
OYO Nine Group
Hotel OYO Nine Hotel Group Cannock
Cannock OYO Nine Hotel Group Hotel
Hotel OYO Nine Hotel Group
OYO Chase Suites
Chase Suites Hotel
Chase Suites Cannock
OYO Flagship Chase Suites
Chase Suites Hotel Cannock

Chase Suites Reviews

Reviews

6.0
Rating 10 - Excellent. 11 out of 51 reviews" "
Rating 8 - Good. 11 out of 51 reviews" "
Rating 6 - Okay. 6 out of 51 reviews" "
Rating 4 - Poor. 9 out of 51 reviews" "
Rating 2 - Terrible. 14 out of 51 reviews" "

5.8/10

Cleanliness

6.0/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Ideal location.
Very good value for money. Ideal location and great staff. The kitchen area is great. The only real problem is that the lift has been out of order for months.
Stayed 4 nights in Feb 2022

10/10 Excellent

Victoria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Claire

Stayed 3 nights in Feb 2022

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

4/10 Poor

Kevin

Business traveler
Disliked: Cleanliness, property conditions & facilities
Reasonably priced but grubby
Good location for me. Very reasonably priced. Facilities in room good Quite grubby furniture in the room. Blinds faulty. Too light. Very noisy roadside. Difficult to sleep. Fridge quite dirty. Sink taps falling off. I normally equate a room. As to whether I would bring my wife and unfortunately I would not
Stayed 1 night in Jan 2022

2/10 Terrible

PAUL

Disliked: Cleanliness
I had to complain about 4 things that were a problem with my room and I checked out of my room a day earlier than my 2 nights. 1, The heater in the living area didn’t work and it was cold. 2, the blinds did not go all the way across in the living area. 3, there was no plug for the bathroom sink. 4, worst of all there was excrement on the underside of the duvet cover.
Stayed 2 nights in Nov 2021

2/10 Terrible

Hannah

Disliked: Cleanliness, staff & service, room comfort
I stayed here after a night out to save travelling back home when I arrived back to my room after night out I was greeted by the smell of cannabis from the room next to me and extremely loud music untill half 4 the following morning There is no where to communicate with any staff through out the night and as a woman on my own i felt unsafe to ask them to be quiet
Stayed 1 night in Nov 2021

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Only as a last resort.
No internet connectivity, furnishings worn,no receptionist on arrival just a member if management issuing room keys at random. Heating in room faulty and one hanging off the wall. Fridge in room had been turned off and food had been left in it. Anither resident family's children running up and down corridor at 1oclock in morning. Overall a poor experience.
Stayed 3 nights in Oct 2021

2/10 Terrible

Laurence

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place i've stayed
Very Dirty, Service very poor, tried to get a receipt on check out and wasn't given one have tried contacting since to get a receipt and get cut off the phone call after a while. Worst place i've stayed and am constantly staying in hotels for my work.
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not book - very poor repair and dirty!!
Do not book at this hotel. Rooms are filthy dirty, very grimy, unclean cups and crockery. Very poor repair overall. We had no water, moved rooms 3 times, there were rats on the carpark. Now fighting for a refund, which was promised by the manager. AVOID AT ALL COSTS!!!
Stayed 3 nights in Oct 2021

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

4/10 Poor

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting avoid at all costs
This place is disgusting it shouldnt even be an option on hotels.com, its dirty, smells, stained cushions, it feels unsafe , we ended up.locking all our belongings in the car when we went out. The main doors are left wide open all Night, was too scared to pull back the sheets to look at the mattress, our friends had clipped toenails on the window sill and no hot water.
Stayed 1 night in Oct 2021

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This will be our third stay at the oyo Cannock and the most comfortable as the new manager made us feel very comfortable and gave us a lovely clean room and told us if we needed anything we’d only have to ask and it would be done and that was the case 😁
Stayed 3 nights in Aug 2021

8/10 Good

Angela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always clean and aired
Stayed 1 night in Jun 2021

4/10 Poor

Thomas

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2021

2/10 Terrible

David

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
whole experience was terrible, i was given a suite with a kitchen , not what i booked. receptionist took his time responding to my arrival after i rang the number at the entrance. Tried to get into my room initialy key would not turn easily , then lock cylinder came out of door, i had to replace it -- took 5 minutes. Room was freezing, only one socket for heater, light and television, no remote for television, went back to entrance had to wait more time for receptionist, he came i told him my problems he said he would get me a second heater or find me another room. After 15 minutes i chatted with expedia via website problem not resolved, receptionist then rang back and offered a refund said he would not check me in. I booked another hotel for the two nights. Not a nice experience.
Stayed 2 nights in Jan 2021

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Never checked in as there were no staff working there
Stayed 7 nights in Jan 2021

8/10 Good

Richard

Business traveler
Liked: Property conditions & facilities, room comfort
Chase suites
A good value stay with kitchen facilities.
Stayed 3 nights in Nov 2020

4/10 Poor

Sukhwinder

Stayed 1 night in Oct 2020

2/10 Terrible

Danny

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
JokE hotel
Unbelievable. Won’t be staying there again.
Stayed 4 nights in Oct 2020

6/10 Okay

Mark

Traveled with family
Disliked: Room comfort
Stayed 3 nights in Oct 2020

2/10 Terrible

David

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like that film the hostel. Flew pit
Stayed 4 nights in Oct 2020

2/10 Terrible

Lindsey

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020