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Natural Lodge Caño Negro

3.5 star property

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Photo gallery for Natural Lodge Caño Negro

Breakfast, lunch and dinner served
Front of property - evening/night
Breakfast, lunch and dinner served
Exterior
Breakfast, lunch and dinner served

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Laundry
  • Air conditioning
  • Housekeeping
$267
includes taxes & fees
Oct 25 - Oct 26

Explore the area

View in a map
250m oeste Super Centro, Caño Negro Centro, Caño Negro, Alajuela
  • Place, Rio Celeste Waterfall
  • Place, Tenorio Volcano National Park
  • Place, Cano Negro National Wildlife Refuge
    ‪19 min drive‬
  • Airport, La Fortuna (FON-Arenal)

Room options

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | 20 bedrooms, minibar, in-room safe, desk

Standard Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 20 bedrooms, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Natural Lodge Caño Negro

3.5-star Caño Negro hotel close to Cano Negro National Wildlife Refuge
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities, and express check-in are onsite. Housekeeping is available on request.
Natural Lodge Caño Negro offers 42 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 3 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 4 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Caño Negro hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Concierge services and wedding services can be provided. Onsite self parking is complimentary.

Natural Lodge Caño Negro is a smoke-free property.

Jabiru - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jabiru

Things to do

  • Ecotours
  • Hiking/biking trails
  • Outdoor pool
  • Rowing/canoeing

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • 7 buildings
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 6:00 PM
Front desk staffed during limited hours

Renovations and closures

The property is closed between August 13 and November 15.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CRC 100 per night
  • Breakage deposit: CRC 100 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Guests under 4 years old are not allowed in the hot tub, and guests under 3 years old are only allowed in the swimming pool and hot tub with adult supervision

Property is also known as

Natural Caño Negro Los Chiles
Natural Lodge Caño Negro
Natural Lodge Cano Negro Hotel Cano Negro
Natural Lodge Caño Negro Los Chiles
Natural Lodge Caño Negro Hotel
Natural Lodge Caño Negro Caño Negro
Natural Lodge Caño Negro Hotel Caño Negro

Reviews

Natural Lodge Caño Negro Reviews

7.8

Good

8.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 7 out of 28 reviews
Rating 8 - Good. 12 out of 28 reviews
Rating 6 - Okay. 6 out of 28 reviews
Rating 4 - Poor. 3 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

Reviews

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay recomend this hotel.

Great place with nice garden and bird feeders. Had a couple of boat tours arranged by them which were excellent. Very helpful staff even lent us the bars kettle so we could make tea. Food was also excellent
Stayed 2 nights in Apr 2025

10/10 Excellent

MaryAnn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

We decided to stay at this hotel because we wanted to experience the everglade type atmosphere. It was a bit of a jot to get here with some tough roads and very rural area, but it is a hidden gem. We absolutely loved it and are so glad we decided to go outside our comfort zone and stay here I’m sure not many people do, but it is well worth the trip to say that we came to this location and specifically this hotel. And we finally got to see a family of monkeys on our river boat tour. We were beginning to think they were not really in Costa Rica. thank you
Stayed 1 night in Apr 2025

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to natural environment for biding excellent. Very friendly and helpful staff. An excellent chef. Overall 5 stars.
Stayed 5 nights in Feb 2025

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Elizabeth

Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
We were almost the only people there. The staff were very friendly and helpful and the tours organised from the lodge were excellent and both overran their projected time considerably. Food was fair but not special.
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Turo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Cano Negro

The registration people were quite helpful and friendly; they spoke English well. The guides provided on the tours taken were not well trained to interact with groups. Their English language skills were marginal, and their biological explanations were lower in quality than other guides we had used at other sites. The roads leading to this place were washboard-like for hours, making travel challenging. One would really want to see this place to put up with such road conditions.
Stayed 1 night in Dec 2019

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Good place

Staff was great, food was very good, and Jimmy took us on a very enjoyable boat tour pointing out wildlife.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

We arrived late and the staff was happy to wait for us to check in-we weren't able to arrive on-time. They also were happy to start breakfast for us TWO HOURS EARLY as we left the hotel at 0600 to go fishing. The staff was VERY friendly and accommodating.

4/10 Poor

jorge, Costa Rica

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Nice hotel for rest

This hotel is ok, is for people wanna see a wildlife and rest. Don't have tv and wifi just around the lobby and bar

8/10 Good

Gregory, Star Valley Ranch, Wyoming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Natural Lodge Visit

The best part about our stay was the staff! They went above and beyond to make sure we had everything we needed!! And the tour they arranged of the Rio Frio and the Lagoon was fantastic!!

10/10 Excellent

Rui C, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome area

Simple rooms. Awesome area. Canoeing tour with Jimmy is a must do. Good food and reasonable priced.

6/10 Okay

Brad and Claire, Lake Saint Louis, MO

Liked: Cleanliness, property conditions & facilities, room comfort

Okay, but overpriced

We enjoyed the area, but probably would have appreciated it more if there wasn't a drought. not much to do other than be on the water. It was definitely overpriced for other comparable lodges in rural Costa Rica.

4/10 Poor

Reasonable Man, Connecticut USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

We booked and paid for the room but did stay there

Dear Expedia, We booked a room at this hotel after reading it's description. However after being shown to the room we were taken by surprise that it did not come close to the expectations of it's description or price. My wife used the bathroom first thing and toilet did not work which was very embarrassing for her. The room looked like $60 room not the $140 we booked.... not even close! We talked to front desk explaining that we're not comfortable with the price compared to the written description of the facility and what we discovered. There was no manager on site so she got one on the phone. He explained there was nothing he could do about the price. I said ok, we're leaving. While we waiting to talk to the manager, another guest expressed their displeasure and said they we were leaving after one night. The next day we saw them and they said the inclusive breakfast was one fried egg, 2 pieces of toast and one cup of coffee. They were discussed with the hotel at that price..., ok place for $50 a night but no way over $120 a night! We would hope Expedia would refund our money for this booking. I have stayed at many, many hotels and cabinas all over Costa Rica and other countries for over 35 years, never, ever have I walked away from a booking.... never! This hotel was way over the top misleading and way over priced. The grounds and room we're at $50 per night facility, not $140! Please refund our money. Sincerely, Mark

8/10 Good

Patrik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dla miłośników ptaków i przyrody.

Wspaniałe miejsce do obserwacji ptaków na rozlewiskach rzeki. Profesjonalny przewodnik z łodzią do wynajęcia.
Stayed 6 nights in Dec 2021

4/10 Poor

German

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
El Hotel cuenta con buena atención en general el personal muy atento las camas y almohadas pésimas termine con dolor de espalda las paredes muy delgadas si el vecino tocia escuchaba
Stayed 2 nights in Jan 2020

6/10 Okay

charles

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Bien situé

Literie deplorable
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Mar 2019

6/10 Okay

Guillermo Esteban

6/10 Okay

bernard, Nantes

Liked: Staff & service

Ambiance camping

Meilleur hôtel du village. Surprise cat une employée est française , Sarah de plus adorable

6/10 Okay

Nico, Deutschland

Liked: Cleanliness
Disliked: Staff & service

Der Einäugige unter den Blinden... im Niemandsland

Das Hotel ist wohl das beste in Cano Negro, bietet aber leider immer noch relative wenig. Besonders ärgerlich sind die Preise, die sie für Exkursionen verlangen - im Ort kann man selbst für den halben Preis dieselbe Leistung bekommen. Ohne Exkursionen gibt es im Hotel überhaupt nichts zu tun. Wir hatten zwei Nächte gebucht (und gezahlt), sind aber schon nach der ersten wieder abgereist. Als kurzer Abstecher ok, aber auch keinen Fall für einen längeren Aufenthalt geeignet.