Holiday Inn Express Canterbury, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Canterbury, an IHG Hotel

Exterior
In-room safe, desk, free WiFi, bed sheets
Exterior
Bar (on property)
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Free WiFi

Explore the area

Map
A2 Upper Harbledown, Canterbury, England, CT2 9HX
  • Westgate Gardens
    4 min drive
  • Westgate Gardens and Towers
    5 min drive
  • University of Kent
    5 min drive
  • London (SEN-Southend)
    91 min drive

Room options

Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Express Canterbury, an IHG Hotel

3-star Canterbury hotel with restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and concierge services.
Holiday Inn Express Canterbury, an IHG Hotel offers 89 accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers and hair dryers.

This Canterbury hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Onsite parking is available (surcharge), along with a car charging station.

Holiday Inn Express Canterbury, an IHG Hotel has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.
Great Room - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

Dutch, English, French, Hindi, Japanese, Polish, Portuguese, Russian, Serbian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 3 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 3 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canterbury Holiday Inn Express
Holiday Inn Express Canterbury
Holiday Inn Express Hotel Canterbury
Canterbury Holiday Inn
Holiday Inn Canterbury
Holiday Inn Express Canterbury Hotel Upper Harbledown
Holiday Inn Express Canterbury Upper Harbledown
Holiday Inn Express Canterbury Hotel
Express Canterbury, An Ihg
Holiday Inn Express Canterbury
Holiday Inn Express Canterbury an IHG Hotel
Holiday Inn Express Canterbury, an IHG Hotel Hotel
Holiday Inn Express Canterbury, an IHG Hotel Canterbury
Holiday Inn Express Canterbury, an IHG Hotel Hotel Canterbury

Holiday Inn Express Canterbury, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 347 out of 1040 reviews" "
Rating 8 - Good. 423 out of 1040 reviews" "
Rating 6 - Okay. 188 out of 1040 reviews" "
Rating 4 - Poor. 57 out of 1040 reviews" "
Rating 2 - Terrible. 25 out of 1040 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

tamanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Avinash

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Hamidudeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ditmar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Darren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a yes from me
Great hotel. I have always been a fond user of Holiday Inn Express all over UK. Parking plentiful not happy we have to pay to use the hotel carpark in addition thats a first for me. Check in easy, room as expected, bar nice and clean. Didnt eat dinner but breakfast was great. Absolutely will stick with Holiday Inn express hotels.
Stayed 1 night in Aug 2024

6/10 Okay

Karl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice, staff are brilliant. Only downside is the parking..... Just make sure you stick to the terms and conditions to avoid a fine..... If you have a slightly larger vehicle no chance of parking in the small spaces
Stayed 1 night in Aug 2024

2/10 Terrible

Karl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great, staff are brilliant. Only downside is the parking.... There are serious restrictions. Be very careful about parking and sticking to terms and conditions..... To avoid a fine... If you have a larger vehicle no chance of parking in the small space6
Stayed 1 night in Aug 2024

6/10 Okay

Seetharam Prakash

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The family room Duvets weren’t clean and the way the arrangement looks it was an recently used one.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tobey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Liam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Good stay, would have been a lot more enjoyable if we had been made aware in advance that the road right outside the hotel was being shut during our stay. This led to added to our journey time and was very inconvenient.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly & efficient staff. Easy parking. Nearby bus stop to get into Canterbury.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jayne

Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Property conditions & facilities, room comfort
We stayed here on our way to Dover ferry port. We were very impressed with the staff who were all very helpful. We had to leave early to catch our ferry and were very impressed that the staff let us take some pastries in to go bags and coffees in our flasks from the breakfast buffet!
Stayed 1 night in Jul 2024

10/10 Excellent

Rajalakshmi

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and great hospitality. Prompt check in and check out
Stayed 2 nights in Jul 2024

8/10 Good

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Adelade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what you need and expect.
Stayed 1 night in Jul 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staff
The staff at the hotel were friendly and looked after us during our stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent people
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

V

Stayed 3 nights in Apr 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Happy to recommend. If travelling, good location and comfortable place to stay. Very good choice and quality of food available in the evening. Good breakfast.
Stayed 1 night in Jul 2024

6/10 Okay

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rang Expedia to ask if we could cancel our second night as member of family is unwell. They rang manager who said no. This hotel Sides onto A2 if you get the wrong room it can keep you awake. We were asked if we wanted to move the second night. It meant we had to pack up as my husband isn’t good with mobility decided to stay as we were going home the next day. Also it costs £3.a night for parking.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for onward journey abd staff very friendly and helpful
Stayed 1 night in Jul 2024