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The Falstaff Hotel

3.0 star property

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Photo gallery for The Falstaff Hotel

Experience the warm welcome at our traditional hotel, where a brick facade and large windows set the tone for a comfortable stay.
Enjoy a drink at the bar with a unique stool for every guest.
Cozy space with a brick fireplace, exposed beams, and a seating area for relaxation.
Relax in a spacious room with a large bed, nightstand, dresser, and balcony with outdoor seating.
Relax in this inviting lounge area with a high ceiling, sofa, armchairs, and bench, surrounded by a large window and decorative lighting.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
8-10 St Dunstan Street Kent, Canterbury, England, CT2 8AF
  • Marlowe Theatre
    ‪5 min walk‬
  • Canterbury Cathedral
    ‪7 min walk‬
  • University of Kent
    ‪12 min walk‬
  • London (SEN-Southend)

Room options

View all photos for Cosy Double Room

Cosy Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Cosy Double Room

8.6 out of 10
Excellent
(19 reviews)
  • 107 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room | Hypo-allergenic bedding, individually decorated, individually furnished

Luxury Room

7.0 out of 10
Good
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, individually decorated, individually furnished

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Classic Double Room

9.2 out of 10
Wonderful
(27 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Superior Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

The Falstaff Hotel

3-star Canterbury hotel walkable to Canterbury Cathedral
Along with a bar/lounge, this smoke-free hotel has self parking and coffee/tea in a common area. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and a garden.
The Falstaff Hotel offers 49 accommodations with complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Canterbury hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The Falstaff Hotel features a terrace, a garden, and coffee/tea in a common area. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Canterbury hotel also offers complimentary newspapers in the lobby and room service (during limited hours). Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Falstaff Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, Polish, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 12 per day)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 14.50 for adults and GBP 10 for children
  • A bar/lounge
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per day
Cribs (infant beds) are available for GBP 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.50 for adults and GBP 10 for children
  • Uncovered self parking fee: GBP 12 per day
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Falstaff Canterbury
Falstaff Hotel
Falstaff Hotel Canterbury
Hotel Falstaff
The Falstaff Hotel Hotel
The Falstaff Hotel Canterbury
The Falstaff Hotel Hotel Canterbury

The Falstaff Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 538 out of 1013 reviews
Rating 8 - Good. 354 out of 1013 reviews
Rating 6 - Okay. 73 out of 1013 reviews
Rating 4 - Poor. 37 out of 1013 reviews
Rating 2 - Terrible. 11 out of 1013 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two nights stay with friends

Friendly staff and comfortable room. Special thanks to the chef for adapting the menu to an egg free breakfast.
Stayed 2 nights in Apr 2025

8/10 Good

Adam

Stayed 2 nights in Apr 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to station and centre. Lovely large room in Annex, comfy bed. Excellent breakfast. Great value for money- would recommend.
Stayed 2 nights in Apr 2025

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly we appreciated the location, a 10 minutes stroll from Canterbury West Station and once booked in even less time wandering into the city centre. The Reception staff were welcoming and our room No21 was at the front, a very comfortable junior suite with the addition of an L shaped sofa and lots of comfy cushions. The bathroom was a bath with shower overhead which suited us as we enjoy both, the water instantly hot and quick, it took no time at all to have a soak. Being at the front meant hearing 'lifes' noises, traffic, voices etc , the hotel is located on a busy road entering the city, its expected and we didn't find it disturbing. Yes we heard the bin lorry but bins need emptying and early morning collection's we guess are best in a busy city with old roads that need to keep traffic moving. There is no restaurant ( only for breakfast) but there are plenty nearby. However we were encouraged to sit in the bar prior to going out with their 241 cocktail wine or beer happy hour. All in all a very enjoyable stay so thank you, we will be certainly stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel - very friendly welcome and help with the parking app. Beautiful reception and bar area, with a cosy seating area for enjoying a cuppa or the buy one get one free in happy hour. A very happy blend of old building with modern facilities. Our room (no 18) was very comfortable and had views out over the fairy-light lit patio area - pretty at night. Lovely clean and smart bathroom. Breakfast was very nice (continental and/or English) set within a beautiful dining room. All very convenient too for walking around such a beautiful and interesting city.
Stayed 2 nights in Mar 2025

8/10 Good

David

Stayed 1 night in Mar 2025

10/10 Excellent

Jeremy

Stayed 1 night in Mar 2025

10/10 Excellent

Graham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the falstaff ,was good friendly staff ,good room ,nice breakfast , when we visit the marlowe we always book a room at the falstaff.
Stayed 1 night in Mar 2025

10/10 Excellent

Nick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Situated near the High st, near restaurants and the Marlow Theatre. Rooms, hotel restaurant and rooms decorated to high standard. Plenty of parking at the hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Rosie

Stayed 1 night in Mar 2025

10/10 Excellent

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent room. The hotel has a really nice atmosphere created in part by the staff together with the interesting decor and layout of the public spaces.
Stayed 1 night in Mar 2025

8/10 Good

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely breakfast. We were put in their accessible ground floor room, but unfortunately it was quite noisy due to the outside door being slammed day and night. Staff were lovely, and the cocktails were fabulous. Great location near to the city centre.
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Canterbury town centre but still quiet in the room.
Stayed 1 night in Mar 2025

10/10 Excellent

TREVOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Maureen

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Flynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb little room

Can’t fault our stay. Warm welcome at check in, very quick and easy to find our accommodation. Suite was bright, thoughtfully decorated and very very clean. All the information we needed about the hotel and services was either communicated directly or left in the room for us to read. Complimentary hot drinks, warm room and comfortable bed. Nicely equipped bathroom and a hairdryer which was really appreciated. Breakfast was really good and so quick. Never received a full English breakfast as quickly as that. Waiting staff were lovely. Easy and friendly check out. We won’t hesitate to return
Stayed 1 night in Feb 2025

8/10 Good

Matthew

Stayed 2 nights in Feb 2025

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay for one night at the Falstaff. Very historic inn dating back to the 16th Century. Room lovely and clean with comfortable bed. Staff were very pleasant, helpful and friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, conveniently located near downtown Canterbury. Staff was very friendly, property well maintained. Highly recommended!
Stayed 3 nights in Feb 2025

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boyfriend and I went here for our 1 year anniversary/ Valentine’s Day. We stayed for 2 nights with breakfast included both mornings. We were truly looked after and all the staff are so friendly and professional. The room is absolutely stunning with ‘posh’ tea and coffee ready for you as-well as a kettle, cups, water and glasses. They have a happy hour between 6-7 which we took full advantage off as the cocktails are absolutely beautiful. Can’t wait to stay here again
Stayed 2 nights in Feb 2025

10/10 Excellent

stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel lovely location for exploring Canterbury. Staff very helpful great breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle-Marie, Chertsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and welcoming staff, great drinks, gorgeous and comfortable rooms and in a great location. Would definitely stay again!
Stayed 1 night in Feb 2025

4/10 Poor

Caroline

Liked: Cleanliness
Disliked: Staff & service, room comfort

Room 34 no heating

We were told they had given us an upgrade on arrival. The room itself was fine but unfortunately the heating in the room wasn't working. We raised our concerns with reception at 5pm, we went out at 6pm and explained at reception again that the room was very cold and the heating wasn't working. We were told they would look into it. At 9 30pm we returned to the room and still no heating it was freezing. We went to the bar to warm up and asked reception what they had done as it was still cold. He said he would find out and let us know. The first receptionist we spoke to arrived back and basically said there were no rooms free and nothing they could do. My husband asked for a electric heater as it was too cold to stay in that room, they said they don't have any. My husband pointed out that the receptionist was literally standing in front of one behind his desk. They eventually put it in our room. The reception staff really weren't interested in helping us
Stayed 1 night in Feb 2025