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Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort – Adults Only

4.5 star property

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Photo gallery for Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort – Adults Only

On the beach, white sand, sun loungers, beach towels
10 bars/lounges, 2 poolside bars, beach bar
10 bars/lounges, 2 poolside bars, beach bar
Interior detail
3 outdoor pools, sun loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Room service
  • Gym
  • Laundry
$414
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
Gros Islet, Gros Islet, Gros Islet, LC01101
  • Smugglers Cove
    ‪4 min walk‬
  • Pigeon Island National Landmark
    ‪3 min drive‬
  • Reduit Beach
    ‪5 min drive‬
  • Vieux Fort (UVF-Hewanorra Intl.)

Room options

View all photos for Luxury Presidential One Bedroom Ocean View Diamond Club

1 bedroom, minibar, in-room safe, desk

Luxury Presidential One Bedroom Ocean View Diamond Club

  • 1410 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View Diamond Club

1 bedroom, minibar, in-room safe, desk

Luxury Junior Suite Ocean View Diamond Club

10.0 out of 10
Exceptional
(3 reviews)
  • 603 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Swim Out

1 bedroom, minibar, in-room safe, desk

Luxury Junior Suite Swim Out

8.6 out of 10
Excellent
(7 reviews)
  • 603 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Diamond Club

1 bedroom, minibar, in-room safe, desk

Luxury Junior Suite Diamond Club

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Swim Out Diamond Club

1 bedroom, minibar, in-room safe, desk

Luxury Junior Suite Swim Out Diamond Club

10.0 out of 10
Exceptional
(1 review)
  • 603 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Presidential one Bedroom ocean view

1 bedroom, minibar, in-room safe, desk

Luxury Presidential one Bedroom ocean view

9.0 out of 10
Wonderful
(2 reviews)
  • 1410 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club | Living area | 42-inch flat-screen TV with satellite channels, TV

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

9.0 out of 10
Wonderful
(2 reviews)
  • 1410 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite

1 bedroom, minibar, in-room safe, desk

Luxury Junior Suite

8.0 out of 10
Very good
(6 reviews)
  • 603 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Ocean View

1 bedroom, minibar, in-room safe, desk

Luxury Junior Suite Ocean View

9.2 out of 10
Wonderful
(5 reviews)
  • 603 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

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About this property

Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort – Adults Only

4.5-star property in Cap Estate
Catch some rays at the beach or spend the day relaxing at Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only offers 166 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. 42-inch flat-screen televisions come with premium satellite channels.

Bathrooms include shower/tub combinations with jetted bathtubs, slippers, complimentary toiletries, and hair dryers. This Gros Islet property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, The Royal Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only features a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a health club. Dining is available at one of the property's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 10 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a business center. This all-inclusive property also offers a nightclub, a sauna, and spa services. Complimentary self parking is available on site.

Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only has designated areas for smoking.

Gourmet Marche - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Dorado - This seafood restaurant specializes in seafood. Open daily.
Hunter Steakhouse - This steakhouse specializes in American cuisine and serves lunch and dinner. Open daily.
Grazie Italia Trattoria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Zen - This sushi bar specializes in Asian cuisine. Open select days.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Pilates
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 10 bars/lounges
  • 2 poolside bars
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Dorado
  • Gourmet Marche
  • Grazie Italia Trattoria
  • Hunter Steakhouse
  • Zen

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Snorkeling
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No elevator

More

  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Children 18 years old and younger are not permitted at this adults-only property
Guests under 18 years old are not allowed in the spa

Property is also known as

Hideaway Royalton Saint Lucia Hotel Gros Islet
Hideaway Royalton Saint Lucia Gros Islet
Hideaway Royalton Saint Lucia Adults All Inclusive Cap Estate
Hideaway Royalton Saint Lucia Adults All Inclusive
Hideaway at Royalton Saint Lucia Adults Only All Inclusive
Hideaway at Royalton Saint Lucia
Hideaway at Royalton Saint Lucia Adults Only All Inclusive

Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort – Adults Only Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 200 out of 503 reviews
Rating 8 - Good. 147 out of 503 reviews
Rating 6 - Okay. 73 out of 503 reviews
Rating 4 - Poor. 40 out of 503 reviews
Rating 2 - Terrible. 43 out of 503 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Shanita

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property was nice. The housekeeping was not the greatest. Our room was cleaned, but they did not provide any new wash clothes or handtowels or additional hand soap. I called and requested multiple times and they never provided. We received wash clothes with the next days cleaning and again no new soap was provided. We had to use the body wash to clean our hands.
Stayed 3 nights in May 2025

10/10 Excellent

marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my best place to stay in St. Lucia. The staff is wonderful. I don’t like the fact they they’re not allowed to speak their native languages when guests are present. As a traveler I think it’s important to hear different languages. The place is beautiful.
Stayed 1 night in May 2025

10/10 Excellent

Valerie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool outside done rooms
Stayed 1 night in May 2025

8/10 Good

Brendon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nature
Stayed 5 nights in May 2025

8/10 Good

Jennell

Stayed 7 nights in Apr 2025

6/10 Okay

Shawn

Stayed 5 nights in Apr 2025

8/10 Good

Tamara, Petion Ville

Traveled with partner
Liked: Staff & service
We had a good time , the people at the reception and the entertainment were great but the waiters in the main restaurant were not attentive at all ( they don’t like their jobs and they are nor welcoming at all ). The food was good at the japenese and steak house restaurant but , the food in the main restaurant was not good at all and almost no choices .
Stayed 3 nights in Apr 2025

10/10 Excellent

Judyann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Cole Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 5 nights in Apr 2025

10/10 Excellent

Bavar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10!! Amazing!

Amazing!!! Service/food/room and location! Perfect
Stayed 4 nights in Mar 2025

6/10 Okay

Perry

Stayed 3 nights in Mar 2025

8/10 Good

Mary E

Liked: Cleanliness, staff & service, property conditions & facilities
Far from airport
Stayed 5 nights in Dec 2024

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

Gracy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Felt like I was in a retirement home I would not recommend for young people if you’re looking for excitement this is not for you I’m 50 and just wasn’t a good vibe..
Stayed 5 nights in Mar 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Amenities, property conditions & facilities
Loved swim out pool
Stayed 4 nights in Feb 2025

8/10 Good

Katelyn Elizabeth

Liked: Cleanliness
Stayed 3 nights in Mar 2025

8/10 Good

Leah-Mari

Stayed 3 nights in Mar 2025

6/10 Okay

Elgin

Traveled with partner
It was ok
Stayed 5 nights in Feb 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Josette

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Feb 2025

8/10 Good

Leslie Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

6/10 Okay

Yalonda

Traveled with group
Liked: Cleanliness, amenities
The good- The property was beautiful. We dated in hideaway plus Diamond Club and our butlers Fabian & Benjamin were awesome. So was our housekeeper Ginette. The bad- being locked out of our room due to some system outage. Having to go in an all day excursion without access to any of my cash, my phone for photos/memories, sun visor, etc returning 9 hours later and still locked out. Waiting for 2 security guards to go building to building before we can be let back in. My husband had to know on our neighbors door (honeymooners? Ask to go through their room and swim up pool to get to our swim up pool and come through our patio doors, trek water throughout our room and let me in. But if you leave your room you have to leave the deadbolt open so you can get back in or go through process of waiting for security. Hotel lobby says to put items in safe and leave door open if you want to leave for dinner. The next morning, still not fixed and had to leave open as we head out for another pre-paid excursion. Our butler messaged me to let me know the system was fixed and that we needed to get room key reprogrammed once we returned. After all of that, the hotel only wants to offer a $50 credit towards your balance with them. Not credit for any Marriott. If you have no balance you get nothing for the inconvenience. So glad I booked through Expedia and not direct. At least Expedia offered me a $400 key cash credit towards my next booking with them. Thank you Expedia!!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a terrific time at royalton hideaway. We stayed for 6 nights. I really do t understand the low ratings I read before arriving. Most of them seemed pretty petty. The staff was ver helpful, we stayed hideaway diamond club. The Butler service was very helpful, the pool bar tenders at the hideaway were excellent. Good gym. Many food options and yes you need reservations for the restraints at dinner time. -h
Stayed 6 nights in Jan 2025

8/10 Good

DEONARINE

Stayed 1 night in Jan 2025

4/10 Poor

Horace, Cornelius

Traveled with partner
Liked: Amenities
Disliked: Staff & service
Not Impressed! Stayed at the Haley, which basically means we hide you away from all of the amenities!!! It’s at the end of the property and you have to track to amenities. Don’t waste your time calling the front desk. If you’re lucky and they feel picking up, they will transfer you to the staff cafeteria repeatedly. Don’t ask for anything which is outside of their usual process. Like asking for a cart to help you take your luggage to your car BEFORE you’ve completed your checkout process. It was our last day, we woke up wallet and wanted to put our luggage in the car early to avoid the chaos at the desk at normal checkout time. Then go and have breakfast after, and then finally checkout. They refused to send anyone until after ate ate and were ready to checkout. We wheeled our bags ourselves from building 3 to the parking lot! Then had breakfast, and then checked out. The property is not being maintained. I’ve heard they’ve purchased a new proper in Rodney Bay, so guessing they’re not putting any money into this building before potentially selling it! The staff walk around as if they’re at home with friends. Laughing and chatting with each other and disregarding the customer. It’s pervasive and systemic that you cannot blame the staff. It’s a top down, management issue!!! We were there for our honeymoon for 1 night. The front desk promised us that we would be able to get a dinner reservation, just explain to the restaurant manager. Good luck!!
Stayed 1 night in Dec 2024