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Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only

4.5 star property

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Photo gallery for Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only

3 outdoor pools, sun loungers
10 bars/lounges, 2 poolside bars, beach bar
View from room
Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club | Minibar, in-room safe, desk, blackout drapes
Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club | Bathroom | Combined shower/tub, jetted tub, free toiletries, hair dryer

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Room service
  • Gym

Explore the area

Map
Gros Islet, Gros Islet, Gros Islet, LC01101
  • Pigeon Island National Landmark
    ‪6 min drive‬
  • Smugglers Cove
    ‪8 min drive‬
  • Reduit Beach
    ‪21 min drive‬
  • Vieux Fort (UVF-Hewanorra Intl.)
    ‪106 min drive‬

Room options

View all photos for Luxury Presidential One Bedroom Ocean View Diamond Club

Minibar, in-room safe, desk, blackout drapes

Luxury Presidential One Bedroom Ocean View Diamond Club

  • Ocean view
  • 1410 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View Diamond Club

Minibar, in-room safe, desk, blackout drapes

Luxury Junior Suite Ocean View Diamond Club

  • Ocean view
  • 603 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Swim Out

Minibar, in-room safe, desk, blackout drapes

Luxury Junior Suite Swim Out

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Diamond Club

Minibar, in-room safe, desk, blackout drapes

Luxury Junior Suite Diamond Club

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Swim Out Diamond Club

Minibar, in-room safe, desk, blackout drapes

Luxury Junior Suite Swim Out Diamond Club

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Presidential one Bedroom ocean view

Minibar, in-room safe, desk, blackout drapes

Luxury Presidential one Bedroom ocean view

  • Ocean view
  • 1410 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club | Living area | 42-inch flat-screen TV with satellite channels, TV

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

  • Ocean view
  • 1410 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite

Minibar, in-room safe, desk, blackout drapes

Luxury Junior Suite

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Ocean View

Minibar, in-room safe, desk, blackout drapes

Luxury Junior Suite Ocean View

  • Ocean view
  • 603 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Similar properties

4 outdoor pools

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.1 out of 5, Very Good, (1009)
The price is $660
per night
$660 total
includes taxes & fees
Apr 27 - Apr 28
Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

About this property

Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only

4.5-star property in Cap Estate
Catch some rays at the beach or spend the day relaxing at Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only offers 166 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. 42-inch flat-screen televisions come with premium satellite channels.

Bathrooms include shower/tub combinations with jetted bathtubs, slippers, complimentary toiletries, and hair dryers. This Gros Islet property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, The Royal Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only features a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a health club. Dining is available at one of the property's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 10 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a business center. This all-inclusive property also offers a nightclub, a sauna, and spa services. Complimentary self parking is available on site.

Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only has designated areas for smoking.

Gourmet Marche - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Dorado - This seafood restaurant specializes in seafood. Open daily.
Hunter Steakhouse - This steakhouse specializes in American cuisine and serves lunch and dinner. Open daily.
Grazie Italia Trattoria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Zen - This sushi bar specializes in Asian cuisine. Open select days.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Pilates
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 10 bars/lounges
  • 2 poolside bars
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Dorado
  • Gourmet Marche
  • Grazie Italia Trattoria
  • Hunter Steakhouse
  • Zen

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Snorkeling
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No elevator

More

  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Children 18 years old and younger are not permitted at this adults-only property
Guests under 18 years old are not allowed in the spa

Property is also known as

Hideaway Royalton Saint Lucia Hotel Gros Islet
Hideaway Royalton Saint Lucia Gros Islet
Hideaway Royalton Saint Lucia Adults All Inclusive Cap Estate
Hideaway Royalton Saint Lucia Adults All Inclusive
Hideaway at Royalton Saint Lucia Adults Only All Inclusive
Hideaway at Royalton Saint Lucia
Hideaway at Royalton Saint Lucia Adults Only All Inclusive

Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 189 out of 462 reviews
Rating 8 - Good. 140 out of 462 reviews
Rating 6 - Okay. 65 out of 462 reviews
Rating 4 - Poor. 35 out of 462 reviews
Rating 2 - Terrible. 33 out of 462 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Yalonda

Traveled with group
Liked: Cleanliness, amenities
The good- The property was beautiful. We dated in hideaway plus Diamond Club and our butlers Fabian & Benjamin were awesome. So was our housekeeper Ginette. The bad- being locked out of our room due to some system outage. Having to go in an all day excursion without access to any of my cash, my phone for photos/memories, sun visor, etc returning 9 hours later and still locked out. Waiting for 2 security guards to go building to building before we can be let back in. My husband had to know on our neighbors door (honeymooners? Ask to go through their room and swim up pool to get to our swim up pool and come through our patio doors, trek water throughout our room and let me in. But if you leave your room you have to leave the deadbolt open so you can get back in or go through process of waiting for security. Hotel lobby says to put items in safe and leave door open if you want to leave for dinner. The next morning, still not fixed and had to leave open as we head out for another pre-paid excursion. Our butler messaged me to let me know the system was fixed and that we needed to get room key reprogrammed once we returned. After all of that, the hotel only wants to offer a $50 credit towards your balance with them. Not credit for any Marriott. If you have no balance you get nothing for the inconvenience. So glad I booked through Expedia and not direct. At least Expedia offered me a $400 key cash credit towards my next booking with them. Thank you Expedia!!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a terrific time at royalton hideaway. We stayed for 6 nights. I really do t understand the low ratings I read before arriving. Most of them seemed pretty petty. The staff was ver helpful, we stayed hideaway diamond club. The Butler service was very helpful, the pool bar tenders at the hideaway were excellent. Good gym. Many food options and yes you need reservations for the restraints at dinner time. -h
Stayed 6 nights in Jan 2025

8/10 Good

DEONARINE

Stayed 1 night in Jan 2025

4/10 Poor

Horace, Cornelius

Traveled with partner
Liked: Amenities
Disliked: Staff & service
Not Impressed! Stayed at the Haley, which basically means we hide you away from all of the amenities!!! It’s at the end of the property and you have to track to amenities. Don’t waste your time calling the front desk. If you’re lucky and they feel picking up, they will transfer you to the staff cafeteria repeatedly. Don’t ask for anything which is outside of their usual process. Like asking for a cart to help you take your luggage to your car BEFORE you’ve completed your checkout process. It was our last day, we woke up wallet and wanted to put our luggage in the car early to avoid the chaos at the desk at normal checkout time. Then go and have breakfast after, and then finally checkout. They refused to send anyone until after ate ate and were ready to checkout. We wheeled our bags ourselves from building 3 to the parking lot! Then had breakfast, and then checked out. The property is not being maintained. I’ve heard they’ve purchased a new proper in Rodney Bay, so guessing they’re not putting any money into this building before potentially selling it! The staff walk around as if they’re at home with friends. Laughing and chatting with each other and disregarding the customer. It’s pervasive and systemic that you cannot blame the staff. It’s a top down, management issue!!! We were there for our honeymoon for 1 night. The front desk promised us that we would be able to get a dinner reservation, just explain to the restaurant manager. Good luck!!
Stayed 1 night in Dec 2024

8/10 Good

Derrick

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Bernadette

Stayed 4 nights in Nov 2024

2/10 Terrible

Angelica Monique

Disliked: Cleanliness
Stayed 6 nights in Dec 2024

10/10 Excellent

Shikaila

Stayed 4 nights in Nov 2024

8/10 Good

Barry

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just arrived home from a lovely holiday at Royalton St Lucia and we would highly recommend this resort, great facilities, the most lovely staff , great food and a great selection of restaurants, we loved it And St Lucia is of course truly beautiful The resort is not new and there a few bits of maintenance needed here and there but nothing that interfered with our holiday
Stayed 13 nights in Nov 2024

2/10 Terrible

sina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The first two day i stayed there was no water they were no phone call or posting stating that there will not be any water. i had to complain on two occasions because the room wasn't clean and on the last nigt there was no water again for me to take a shower after going out all day and

6/10 Okay

Tracy

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This is ranked as a 5 star resort but in reality it is not. Service and food at the buffet was hit or miss. Getting towels or water in the room again not consistent. Some of the staff were amazing but a lot of staff were not and I felt like I was bothering them. The resort was very generic and didn’t feature a lot of local culture. If you like country music this is the resort for you, they played it constantly. I did not feel like I was in Saint Lucia.
Stayed 14 nights in Nov 2024

6/10 Okay

Jeffrey

Traveled with partner
Disliked: Staff & service
Sold as a premium property. It was not. From arrival to departure the key service word was "unfortunately" e.g. unfortunately, your room is not ready on time and the restaurant reservation you requested cannot be confirmed... The special Orbitz VIP service was completely ignored. The requests made were reasonable, within the Orbitz program but were "unfortunately" denied. There were many service issues such as simple courteous communication, room readiness and and check out timing. There were property issues including a mold scent in the block and a broken elevator. Perhaps the most laughable was the over one hour room service response with inedible food. At checkout, I requested a management conversation. When "unfortunately" no manager was available, I asked for a call or e-mail. No call or e-mail were received now weeks later and there is no evidence of an effort made by management to communicate. Hideaway and its staff did not meet the five star plus rating in the Orbitz booking. Its management is either unaware or uncaring.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicole

Stayed 3 nights in Oct 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

STACI

Stayed 4 nights in Oct 2024

10/10 Excellent

Courtney

Stayed 3 nights in Oct 2024

8/10 Good

Shaneiqua

Liked: Cleanliness, staff & service, property conditions & facilities
We went for honey moon, enjoyed everything including excursions we took off resort
Stayed 5 nights in Jul 2024

10/10 Excellent

LeAndre

Liked: Cleanliness, staff & service
Nice view
Stayed 2 nights in Oct 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay ..would come again !!
Stayed 2 nights in Oct 2024

10/10 Excellent

Mitchell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 5 nights in Oct 2024

10/10 Excellent

Deborah F

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We, my husband and I enjoyed our room and the time we spent at the resort. Overall rating 5 out of 5.
Stayed 4 nights in Jul 2024

10/10 Excellent

Nashika

Liked: Cleanliness, staff & service, property conditions & facilities
I love the resort. The manger is very helpful.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Traveled with group
The resort is a bit outdated. My bathroom had water damage. The maid service never replaced the shower gel when it was clearly gone. Some of the employees behavior was as if they didnt want to be at work. They were understaffed in some areas. Service was delayed at some bars. Some of the towels were dingy and sheets stained.
Stayed 4 nights in Oct 2024