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Hotel Imperial

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Imperial

Outdoor pool
Parking
Exterior
Lobby sitting area
Free WiFi, bed sheets

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Pool
  • Gym
  • Laundry
  • 24/7 front desk
  • Room service

Explore the area

View in a map
Route Nationale 1, Cap-Haitien, HT110
  • Cap-Haitien Cathedral
    ‪3 min drive‬
  • Place d'Armes
    ‪3 min drive‬
  • Labadee Beach
    ‪18 min drive‬
  • Cap-Haitien (CAP-Cap-Haitien Intl.)
    ‪3 min drive‬

Room options

View all photos for Superior Double Room

Free WiFi, bed sheets

Superior Double Room

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Free WiFi, bed sheets

Standard Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Imperial

3-star Cap-Haitien hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a meeting room, and dry cleaning.
Hotel Imperial offers 25 air-conditioned accommodations with ceiling fans. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hotel Imperial features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Cap-Haitien hotel also offers tour/ticket assistance, dry cleaning/laundry services, and room service (during limited hours).

Hotel Imperial has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Onsite venue - buffet restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Tennis

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Built in 1974
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hotel Imperial Cap-Haitien
Imperial Cap-Haitien
Hotel Imperial Hotel
Hotel Imperial Cap-Haitien
Hotel Imperial Hotel Cap-Haitien

Hotel Imperial Reviews

Reviews

6.4
Rating 10 - Excellent. 12 out of 74 reviews
Rating 8 - Good. 21 out of 74 reviews
Rating 6 - Okay. 18 out of 74 reviews
Rating 4 - Poor. 11 out of 74 reviews
Rating 2 - Terrible. 12 out of 74 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jean Pierre Ezechias

Stayed 1 night in Jan 2024

10/10 Excellent

PAULCIA

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly, respectful and knowledgeable
Stayed 3 nights in Jan 2023

8/10 Good

James

Stayed 1 night in Dec 2022

4/10 Poor

Woodline

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The lady who served the breakfast was the only really good part about our stay. I needed to be able to work online, there was no wifi my whole stay even though during check in I was told it would be on the next day. the windows were broken, smoke from the outside, came in, broken closet, rooms looked absolutely nothing like the pictures, the gym was filthy and a bunch of broken equipments. Electricity for only night time was so inconvenient, I know its a country wide issue but don't advertise what is not so. We did feel safe as the securities were always present. The property needs to be taken cared of better. It's location was the most convenient for us and that is the only reason we didnt move to another hotel. The staff were not bad but the property was in a bad condition

10/10 Excellent

Luckny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people were great very friendly
Stayed 4 nights in Aug 2022

6/10 Okay

Joseph

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This could be a better place If it was repaired, properly handle, and have better management. Although the staff (2 ladies) were nice and kind.... but the place is not convenient for a hotel,,, and should be advertised maybe as a Guest house basic conditions.....or dormitories,,,, or motel.... but never under the "hotel" label.
Stayed 2 nights in Aug 2022

4/10 Poor

Jery

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

2/10 Terrible

Brusly, Miami

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to be like about this place.this is a nasty dirty place . They should close out that place
Stayed 1 night in Jun 2022

2/10 Terrible

Meline

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 3 nights in May 2022

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is okay..
Stayed 1 night in May 2022

2/10 Terrible

Weslene

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst place ever...!
Stayed 1 night in Apr 2022

2/10 Terrible

Merold

Traveled with partner
Disliked: Amenities, property conditions & facilities
The property is old, they have pictures online that look great but not true. Rooms not big enough and need a lot of work to be done. Lots of mosquitoes, bedbugs that bothered me a lot. I should get a full refund I was not happy at all
Stayed 3 nights in Dec 2021

2/10 Terrible

JEAN

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There is no electricity at all no A/C NO refrigerator no good water to take shower very dark at night time
Stayed 2 nights in Nov 2021

10/10 Excellent

claudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice i will be back again
Stayed 1 night in Oct 2021

4/10 Poor

Wildy

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I like the food I like those servers this hotel needs TLC don’t know where Expedia find those pictures whatever I saw online this is not what I see with my eyes I know what is luxury a Motel home better than the room you make me pay $ 80 nights not even a little fridge AC set up at 8:pm all days I have to stay with fan come on Expedia before you put your name on something like this find out about it I hate lies
Stayed 4 nights in Oct 2021

10/10 Excellent

Guilaine

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotel

Worst ever!! The pictures in the website is not real. Hotel is run down and needs work. There’s no pool. The water dried up. I didn’t even stay and went to look for another hotel to stay. A small lizard fell from the ceiling cracks as the front desk staff was showing me the room. Horrible and wouldn’t recommend at all. Zero stars
Stayed 7 nights in May 2021

8/10 Good

RINS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Stayed 4 nights in Oct 2020

4/10 Poor

Randy

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No WIFI. Toilet old and rusty. No shower water pressure.
Stayed 5 nights in Aug 2020

2/10 Terrible

Saint

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Breakfast wasn’t what I expected it was no coffee I ordered three omelettes and take 35 minutes I didn’t get it and I had to leave to go to the airport and they still charge me for one extra omelette 😌😌😌😌😌
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities
Stayed 6 nights in Oct 2019

10/10 Excellent

Jacqueline

Stayed 7 nights in Oct 2019

10/10 Excellent

Gassenn, Providenciales turks and caicos islands 🇹🇨

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was wonderfull the front desk agent was very friendly everyone was so professional the food was awsome i cant wsit to go back again to those friendly faces.
Stayed 1 night in Sep 2019