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Satama Hotel

4.0 star property

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Photo gallery for Satama Hotel

Terrace/patio
Reception
Superior Room, 1 King Bed, Terrace, City View | In-room safe, desk, iron/ironing board, free rollaway beds
Interior
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Rue 29 B Prolongée, Cap-Haitien
  • Cap-Haitien Cathedral
    ‪13 min walk‬
  • Place d'Armes
    ‪13 min walk‬
  • Labadee Beach
    ‪16 min drive‬
  • Cap-Haitien (CAP-Cap-Haitien Intl.)
    ‪5 min drive‬

Room options

View all photos for Superior Double Room, 2 Queen Beds, City View, Sea Facing

Superior Double Room, 2 Queen Beds, City View, Sea Facing | In-room safe, desk, iron/ironing board, free rollaway beds

Superior Double Room, 2 Queen Beds, City View, Sea Facing

9.2 out of 10
Wonderful
(14 reviews)
  • 307 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Terrace, City View

Superior Room, 1 King Bed, Terrace, City View | In-room safe, desk, iron/ironing board, free rollaway beds

Superior Room, 1 King Bed, Terrace, City View

9.0 out of 10
Wonderful
(12 reviews)
  • 238 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Balcony, City View

Superior Room, 1 Queen Bed, Balcony, City View | In-room safe, desk, iron/ironing board, free rollaway beds

Superior Room, 1 Queen Bed, Balcony, City View

8.2 out of 10
Very good
(15 reviews)
  • 238 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Satama Hotel

4-star Cap-Haitien hotel close to Place d'Armes
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, concierge services, and dry cleaning.
Satama Hotel offers 60 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available on request) is offered to guests. This business-friendly hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.

Satama Hotel has designated areas for smoking.

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 6:00 PM on request
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: HTG 1200 per person (one-way)
  • Airport shuttle fee per child: HTG 1200 (one-way), (from 6 to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Satama Hotel Cap-Haitien
Satama Cap-Haitien
Satama Hotel Hotel
Satama Hotel Cap-Haitien
Satama Hotel Hotel Cap-Haitien

Satama Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 227 out of 397 reviews
Rating 8 - Good. 90 out of 397 reviews
Rating 6 - Okay. 36 out of 397 reviews
Rating 4 - Poor. 18 out of 397 reviews
Rating 2 - Terrible. 26 out of 397 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brineau

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jacques

Stayed 3 nights in Feb 2024

10/10 Excellent

Marie

Stayed 3 nights in Jan 2024

10/10 Excellent

Haisha Ann-Lindsay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing. I have nothing bad to say about Satama. Everything was beyond my expectations! I will definitely be coming back! Okap Lakayan m !!!!
Stayed 7 nights in Feb 2024

10/10 Excellent

arlene

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a spectacular stay and place. I appreciate being able to have this experience at such a well maintained place in Okap. The receptionist was incredibly kind, the food was delicious, the drinks were lovely, housekeeping was meticulous, and the room was wonderful. I deeply enjoyed my stay and high recommend this oasis in the mountains. The view is impressive. Thank you for being so wonderful.
Stayed 5 nights in Dec 2023

10/10 Excellent

Yokiviah

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice, the menu was limited for breakfasts which I wasn’t impressed by , I heard so much about how refreshing and rotation of new foods daily was served but the same thing was given daily.
Stayed 5 nights in Feb 2024

8/10 Good

Isaac

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the panoramic view. However, customer service needs to improve, and the menu presentation at the pool bar. Just two or three sheets of white paper.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ian, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

2/10 Terrible

CLYFORD

Stayed 4 nights in Jan 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities

Overpriced , horrible service , no hot water.

Stayed 2 nights in Jan 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service

No hot water, no a/c!

This is supposed to be a high-end hotel. However, they are limiting the hours that guest can run the a/c unit in there rooms and while we were there they had no hot water because of a broken part. For the price you pay to stay here this is unacceptable. The food and staff were good though.
Stayed 2 nights in Jan 2024

8/10 Good

Rubens, Port-au-Prince

Liked: Cleanliness
Stayed 2 nights in Dec 2023

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Rojihne

Stayed 3 nights in Dec 2023

2/10 Terrible

Jerry

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Willex

Stayed 3 nights in Dec 2023

10/10 Excellent

Thama

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

10/10 Excellent

Wagner

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my 10 day stay and will return.
Stayed 10 nights in Nov 2023

4/10 Poor

RIGOBERT, LOUISVILLE

Disliked: Property conditions & facilities
Lack of maintenance!!! Poor quality in rooms...
Stayed 4 nights in Nov 2023

10/10 Excellent

Jhon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

8/10 Good

Fabiola

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I will be back again, and again
Stayed 1 night in Nov 2023

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 1 night in Nov 2023

10/10 Excellent

Fabiola

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed breakfast every morning
Stayed 4 nights in Nov 2023

10/10 Excellent

Renel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Agnes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were very nice and friendly. Food was excellent, from breakfast to dinner.
Stayed 4 nights in Nov 2023