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Iberostar Waves Pinos Park

4.0 star property

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Photo gallery for Iberostar Waves Pinos Park

Outdoor pool, pool umbrellas, sun loungers
Desk, blackout drapes, soundproofing, free cribs/infant beds
On the beach
On the beach
On the beach

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Gym
  • Parking included
  • Laundry

Explore the area

Map
Avinguda Canyamel 33, Capdepera, Mallorca, 7589
  • Playa Font de Sa Cala
    ‪1 min walk‬
  • Son Moll Beach
    ‪5 min drive‬
  • Canyamel Golf
    ‪10 min drive‬

Room options

View all photos for Family Single Room, Balcony

Desk, blackout drapes, soundproofing, free cribs/infant beds

Family Single Room, Balcony

  • 409 sq ft
  • Sleeps 1
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Double Room, Sea View

Double Room, Sea View | Desk, blackout drapes, soundproofing, free cribs/infant beds

Double Room, Sea View

  • 242 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Family Room, Partial Sea View

View from room

Family Room, Partial Sea View

  • 406 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Double Room Single Use, Garden View

Desk, blackout drapes, soundproofing, free cribs/infant beds

Double Room Single Use, Garden View

  • 248 sq ft
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

View all photos for Family Room, Balcony

Desk, blackout drapes, soundproofing, free cribs/infant beds

Family Room, Balcony

  • 406 sq ft
  • Resort view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Double Room, Balcony

Desk, blackout drapes, soundproofing, free cribs/infant beds

Double Room, Balcony

  • 242 sq ft
  • Resort view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Family Room, Pool View

Desk, blackout drapes, soundproofing, free cribs/infant beds

Family Room, Pool View

  • 409 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Family Room, Garden View

Smart TV

Family Room, Garden View

  • 409 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Double Room, Balcony, Garden View

Desk, blackout drapes, soundproofing, free cribs/infant beds

Double Room, Balcony, Garden View

  • 242 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Family Room, Sea View

View from room

Family Room, Sea View

  • 409 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

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About this property

Iberostar Waves Pinos Park

4-star Capdepera hotel with free water park
At Iberostar Waves Pinos Park, hit the beach, relax by an outdoor pool, or spend the day at a complimentary water park. Housekeeping is available on request.
Iberostar Waves Pinos Park offers 203 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Rooms open to balconies. Plasma televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Some rates at Iberostar Waves Pinos Park are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a complimentary water park, Iberostar Waves Pinos Park features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

This Mediterranean hotel also offers a children's pool, a terrace, and a complimentary children's club. Complimentary self parking is available on site.

Iberostar Waves Pinos Park is a smoke-free property.

Naladern - This buffet restaurant specializes in international cuisine.
Pool Bar - This poolside bar serves lunch and light fare.

All inclusive details

All-inclusive room rates at Iberostar Waves Pinos Park are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Food and drink

  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Salon
  • Naladern
  • Pool Bar

Things to do

  • Bicycle rentals
  • Bicycle tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Gym
  • Mini golf
  • Outdoor pool
  • Playground
  • Volleyball

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free crib
  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 2 floors
  • 3 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimsuits, sleeveless clothing, flip-flops are not permitted and closed shoes are required.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • In-room safe fee: EUR 3.30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Iberostar Pinos Park Aparthotel Capdepera
Iberostar Pinos Park Capdepera
Iberostar Pinos Park Hotel Capdepera
Iberostar Pinos Park Hotel
Iberostar Pinos Park
Iberostar Waves Pinos Park Hotel
Iberostar Waves Pinos Park Capdepera
Iberostar Waves Pinos Park Hotel Capdepera

Iberostar Waves Pinos Park Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 78 out of 158 reviews
Rating 8 - Good. 62 out of 158 reviews
Rating 6 - Okay. 13 out of 158 reviews
Rating 4 - Poor. 3 out of 158 reviews
Rating 2 - Terrible. 2 out of 158 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

Marie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Very family friendly. Great food with lots of variety. Easily cater for allergies. Parking can be an issue especially during peak season
Stayed 7 nights in Jun 2024

10/10 Excellent

Ai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 4 nights in Jul 2024

10/10 Excellent

Iryna

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel; gorgeous beach; family friendly
Stayed 7 nights in Jul 2024

10/10 Excellent

???

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

sachin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Falk

Stayed 4 nights in Apr 2024

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
The staff gave a friendly welcome. The accomodation was good but a little of a squeeze with 4 people in a room but still fine and seperate beds for children was good (they didn't need to share one single sofa bed). Parts of the room had been updated (e.g. bathroom) some parts a little tired. I'd describe the food as either good or very good. Very nice breakfasts with good fruit. The dinner accounted for all ages but we were not always feeling completely satisfied. Took us a while to realise a water machine in the restaurant could be used at breakfast but was reserved to all inclusive guests at dinner time. A waiter told us bluntly that it was off limits! The entertainment was often very good (external visitors, great magician and circus show) and well introduced and presented by hotel staff, especially a Belgian chap who was really good natured and fun. The hotel's surroundings were really plesant. Lovely pines and coves with beaches. A quiet area but with really good visits nearby, such as Caves of Arta and the nearby Capdepera Castle. Pool and leisure facilities were very good. Rooms were cleaned really well and the grounds were very nice too. Thanks for a good stay.
Stayed 5 nights in Apr 2024

10/10 Excellent

James

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent. Dining options in the buffet all good, nice range of options. Definite family hotel, but not too loud or crazy. Pool area good, beach very near, warm and calm. Not much around the hotel, but it didn't matter. Really friendly, and thoughtfully set up hotel. Would definitely consider for a relaxing week.
Stayed 3 nights in Oct 2023

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not generally someone who provides reviews but felt needed to provide one here. As most holiday hotels are busy places they will show some wear and tear after being in use for years. I would not however be critical of the accommodation although the air conditioning seemed to be set independent of the room thermostats but despite this the rooms always felt comfortable. Everywhere was kept clean inside but perhaps jet washing around pool area could be more regular. The all inclusive food and drinks were excellent with good variation and choice available. The cakes were so much better than I had experienced before on a Spanish holiday. No bar queues to speak of. Lots of varied activities and entertainment throughout the day. Evening entertainment great for adults and children. Entertainment staff were fabulous and enthusiastic. Other staff members friendly, happy and keen to please. Overall we really enjoyed our stay and felt money was well spent.
Stayed 7 nights in Aug 2023

10/10 Excellent

Martin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2022

6/10 Okay

JAN, BLUFFTON

Traveled with partner
Liked: Staff & service
We had no idea that this hotel catered to families with young children. There were babies everywhere and our room was dark with our small patio across from a cement wall. Very few rooms had a view and those were reserved for families!
Stayed 2 nights in May 2022

6/10 Okay

Josefine

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is very much a young family facility which makes a relaxing vacation very difficult Smoking is a real issue for us and mostly the German guests surprised us by smoking in front of young children Also we were promised twin beds which were not available on arrival It cost us an extra Euros 350 to upgrade. The flight out of Palma was canceled despite on 21st June Travelocity confirmed by email it was okay. All in all it has cost us over Euros 700 extra because of these errors. We expect Travelocity to reimburse us with these costs in full or in part On a brighter note the food at the Hotel was great
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of fun stuff to do for my four year old. Everything so well kept. Friendly staff and just a lovely destination to go on holiday.
Stayed 8 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 9 nights in Jul 2018

8/10 Good

irene, philadelphia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Inconvenient
The area looks beautiful and the hotel itself however not there are many issues. Big problem the times for meals only open for a short time and interferes with vacationing. Maybe perfect for Germans but not everybody else. Meals are very good though. All inclusive wine list is very limited only one kind of wine in white, pink and red, everything else you pay for. No hotel umbrella on the beach or chairs. If you only care about the pool this hotel for you but not for beach since you have to bring everything else yourself. Very far from Palma. They only have one option for car rental 3x more expensive than any other renal places and priced per 11 hours not 24 or even 8. Staff many times doesn't know the answers to simple question just smiles and gives wrong information especially younger ones. The show for kids is at very bad times st 8:15 ruins your time for dinner, have to leave beach at 7:15 to shower and get ready for dinner show which is the best time for swimming. What saves the hotel is nice location the view of the beach and mountains and the sea. Not enough entertainment for adults at all no place for dance, or sit around. If you're late for meals almost no food to be found just a couple sandwiches at the bar. I don't think they understand the notion of all inclusive meals. There should be meals 24/7. No Americans at all, just Germans(90percent), some French and Russian and Scandinavian. The food is good and room is quiet and nice bathroom. That's all :)
Stayed 10 nights in Jul 2017

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel, fantastic staff
Just back from holidays yesterday and we had a fantastic stay at Iberostar Pinos Park. The staff were extremely friendly, going out of their way to say 'ola' and checking if you need anything regularly. Something to do for everyone as there's activities throughout the day, kids disco's, baby clubs, football for dads. beach volleyball, mini golf, aqua aerobics for mums and kids etc etc. The list goes on. Only down side is that we found it hard to sleep on our last night as our neighbours were making a lot of noise and we could hear everything. They were up chatting and laughing until late and we could hear it all. If rooms were a little more sound proof it would have been better. Overall a fantastic stay and we will definitely be back next year.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great for families with children, staff very kind, and extremely helpful

8/10 Good

Anatoli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family resort with a lot of activities
Spent 3 nights in August. Overpriced, without free WiFi family hotel in a very quiet village. A lot of sport activities for children. Most visitors are German speaking. However there are some visitors from Spain, Eastern Europe, Italy, France, UK, etc. The ticket on bus costs 1.85 euro to most local destinations. Most staff apart from receptionists does not understand English and the kitchen staff could be a bit nicer.

8/10 Good

Steven, London

Liked: Cleanliness, staff & service, property conditions & facilities
Good family hotel
Very good food, buffets lovely. Rooms comfortable, but basic, however you do get a large empty fridge which was really useful and there is a good cheap supermarket nearby, so we used it. The room safe must be paid for. Entertainment and hotel facilities all good. Only downside is that it is almost impossible to sit by any of the swimming pools, except the young children's pool (the one with the slides - which is situated behind the hotel in the entertainment area, not in the centre of the hotel where the other 3 pools are; small round baby pool, large childrens pool and main pool) because guests get up early to put towels on sunbeds to reserve them, even though the hotel state that this isn't allowed - this rule isn't enforced, and it should be! This is mainly a German hotel, only heard one other English family here in the whole 10 days of our stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Iberostar Pinos Park
Highly recommend the Pinos Park, lovely location amongst pine trees. Grounds and property very well kept. Great food, excellent facilities for families. Crystal clear sea at the beach just below the hotel.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice location,
It took us three hours to find the hotel. GPS could not locate it. The address listed was not the correct one. It took forever to check us in And we did not get the room we had booked. Room was tiny and the sheets had holes in them. Definitely not a four star hotel more a motel standard. The only good thing about the hotel was the staff. They were all very friendly and polite. Would never go back and not recommend to anyone.

6/10 Okay

Verified traveler

Liked: Cleanliness
Very clean
Decent hotel plus entertainment very close to beach