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Universal Hotel Laguna

4.0 star property

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Photo gallery for Universal Hotel Laguna

On the beach, white sand
Children's play area - outdoor
Outdoor pool
Restaurant
2 bars/lounges

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
$124
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
Via Costa i Llobera, Capdepera, Illes Balears, 07589
  • Playa de Canyamel
    ‪2 min walk‬
  • Torre de Canyamel
    ‪3 min drive‬
  • Son Moll Beach
    ‪13 min drive‬

Room options

View all photos for Standard Room, Sea View

Minibar, desk, free WiFi, bed sheets

Standard Room, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 213 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, desk, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room (2 adults and 1 child)

Minibar, desk, free WiFi, bed sheets

Standard Double Room (2 adults and 1 child)

  • 215 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Murphy Bed

View all photos for Standard Room, Sea View (2 adults and 1 child)

Minibar, desk, free WiFi, bed sheets

Standard Room, Sea View (2 adults and 1 child)

  • 215 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Murphy Bed

View all photos for Standard Double Room

Minibar, desk, free WiFi, bed sheets

Standard Double Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Sea View, Tower

Minibar, desk, free WiFi, bed sheets

Standard Room, Sea View, Tower

  • Sleeps 2
  • 2 Twin Beds

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About this property

Universal Hotel Laguna

4-star Capdepera hotel with 2 bars/lounges
At Universal Hotel Laguna, hit the beach, dine onsite at the restaurant, or enjoy a drink at one of the hotel's 2 bars/lounges.
Universal Hotel Laguna offers 118 air-conditioned accommodations with minibars and hair dryers. 24-inch LED televisions come with digital channels.

This Capdepera hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Universal Hotel Laguna features an outdoor pool and a children's pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This beach hotel also offers a terrace, tour/ticket assistance, and a garden. A total renovation of this property was completed in April 2019.

Universal Hotel Laguna is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Universal Hotel Laguna has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 9.50 per person
  • 2 bars/lounges
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's games
  • Children's pool
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 5 floors
  • No plastic drinking straws
  • Renovated entire property - April 2019
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch LED TV with digital channels

Food and drink

  • Champagne service
  • Minibar

More

  • Air conditioning
  • Desk
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9.50 per person
  • Towels fee: EUR 6 per person, per week (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system
Property Registration Number 1170

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Universal Hotel Laguna Hotel
Universal Hotel Laguna Capdepera
Universal Hotel Laguna Hotel Capdepera

Reviews

Universal Hotel Laguna Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 15 out of 25 reviews
Rating 8 - Good. 9 out of 25 reviews
Rating 6 - Okay. 1 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

Reviews

8/10 Good

Diana

Stayed 7 nights in May 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful beach location!

The hotel location was beautiful! Parking no easy to find. Bed was very worn & hard. The staff was fantastic & friendly.
Stayed 3 nights in May 2025

10/10 Excellent

Inger Kjærulff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Laguna- en skøn perle

Skønt hotel med en fantastisk beliggenhed. Meget venligt og serviceminded personale.
Stayed 7 nights in Apr 2025

10/10 Excellent

Mikko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very high standards

Very high standards of cleanliness and superb service. The food was beautifully prepared and everything was top notch. The pool area was very nice. Take your own pool towels. They charge €3 per day - that was the only think I did not like.
Stayed 3 nights in Oct 2024

10/10 Excellent

JOSE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Sep 2024

10/10 Excellent

Simon

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday 2024

Very relaxing , lovely hotel.
Stayed 13 nights in Jul 2024

10/10 Excellent

Magdalena

Stayed 7 nights in Jul 2024

10/10 Excellent

Florian

Stayed 2 nights in Jun 2024

10/10 Excellent

Álvaro

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Petr

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

10/10 Excellent

Samantha

Stayed 3 nights in Jul 2023

10/10 Excellent

Pekka

Stayed 1 night in Oct 2024

6/10 Okay

Oliver

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

8/10 Good

Gerd

Traveled with family
Liked: Cleanliness, staff & service
Top Lage direkt am Meer
Stayed 2 nights in Aug 2024

8/10 Good

MARIA

Liked: Cleanliness, staff & service
las instalaciones están anticuadas, el personal muy muy amable
Stayed 1 night in Aug 2024

8/10 Good

Leonie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Tolle Lage direkt am Strand und sehr netter und aufmerksamer Service. Unser Zimmer (mit Verbindungstür) war leider sehr hellhörig und man konnte jedes Wort der Nachbarn hören.
Stayed 9 nights in Jul 2024

10/10 Excellent

michele

Stayed 7 nights in Jul 2024

10/10 Excellent

michele

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vacanza in famiglia e amici. Siamo stati benissimo, hotel con accesso diretto su una baia di acqua cristallina, buffet completo e abbondante, ottima cucina. Camere di discrete dimensioni con balcone, molto pulite. A ogni piano è presente un distributore di acqua fredda e calda gratuito con cui riempire le proprie bottiglie, davvero molto utile. Animazione soft, ping pong e biliardo. Servizio molto attento, tutto il personale è molto gentile e sempre sorridente. Il giorno della partenza ci hanno messo a disposizione una camera di servizio gratuita per farci una doccia prima di andare in aeroporto, non abbiamo perso un giorno di mare! È stata una gran bella vacanza!
Stayed 7 nights in Jul 2024

8/10 Good

Laura

Stayed 7 nights in Aug 2023

8/10 Good

Mario

Liked: Cleanliness, staff & service
Schöne ruhige Bucht, Hotel etwas in die Jahre gekommen aber OK. Zimmer hellhörig und klein. Eher für Familien geeignet
Stayed 5 nights in Aug 2023

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Strandbar unterhalb des Hotels (gehört zum Hotel) ist etwas langsam und das Personal bekommt man eher selten zu Gesicht. Einmal wurde auf mein Getränk vergessen und es hat sich 40 Min. keiner Blicken lassen. Auch der Nachbartisch war schon sauer. Das ist aber kein Grund, das Hotel schlechter zu bewerten, denn alles andere war hervorragend. Sehr hilfsbereites und freundliches Personal im Hotel, selbst das Reinigungspersonal ist stets gut gelaunt. Einzig die Parkplatzsuche ist etwas nervig. Wir kommen wieder👍!
Stayed 5 nights in Jul 2023

10/10 Excellent

Rubén

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel con encanto, todo el personal muy amable y atento, buffet muy cuidado, ubicación inmejorable. Ideal para pasar unas vacaciones tranquilas. Sin duda repetiremos.
Stayed 3 nights in Jul 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Personal war super-freundlich und extrem bemüht. Frühstück vielfältig und sehr lecker.
Stayed 3 nights in May 2022