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Calais Guest House

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Calais Guest House

Deluxe Room (Room 2) | Iron/ironing board, free WiFi
Exterior
Luxury Room (Room 1) | Iron/ironing board, free WiFi
Luxury Room (Room 3) | Bathroom shower
Luxury Room (Room 3) | Iron/ironing board, free WiFi

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Pool
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
36 Van Wijk Street, Franschhoek, Western Cape, 7690
  • Dutch Reformed Church
    2 min walk
  • Franschhoek Art House
    2 min walk
  • Franschhoek Town Hall
    3 min walk
  • Cape Town (CPT-Cape Town Intl.)
    59 min drive

Room options

View all photos for Comfort Villa, 2 Bedrooms, Garden View

Iron/ironing board, free WiFi

Comfort Villa, 2 Bedrooms, Garden View

  • 2422 sq ft
  • Sleeps 4
  • 2 Queen Beds

Honeymoon Studio Suite

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Apartment

Iron/ironing board, free WiFi

Luxury Apartment

  • 3767 sq ft
  • Sleeps 4
  • 2 Queen Beds

Luxury Loft

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Luxury Villa

  • 484 sq ft
  • Sleeps 6
  • 1 King Bed

Luxury Apartment

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Luxury Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

About this property

Calais Guest House

4-star Franschhoek guest house steps from Franschhoek Town Hall
Along with an outdoor pool, this guesthouse has a garden and free breakfast. Free WiFi in public areas and free self parking are also provided. Other amenities include a reception hall.
Calais Guest House offers 4 accommodations with coffee/tea makers and hair dryers. Rooms open to furnished patios. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the guesthouse include an outdoor pool.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This Franschhoek guesthouse also offers an outdoor pool, a terrace, and a garden. Onsite self parking is complimentary.

Calais Guest House has designated areas for smoking.

Guests are offered a complimentary cooked-to-order breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

More

  • 1 floor
  • 2 buildings
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8 AM - 6 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Calais Guest House Hotel Franschhoek
Calais Guest House Hotel
Calais Guest House Franschhoek
Calais Franschhoek
Calais Guest House Guesthouse Franschhoek
Calais Guest House Guesthouse
Calais Guest House Guesthouse
Calais Guest House Franschhoek
Calais Guest House Guesthouse Franschhoek

Calais Guest House Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 25 out of 45 reviews" "
Rating 8 - Good. 16 out of 45 reviews" "
Rating 6 - Okay. 3 out of 45 reviews" "
Rating 4 - Poor. 1 out of 45 reviews" "
Rating 2 - Terrible. 0 out of 45 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect and affordable stay!
Wonderful stay and service. A perfect and affordable stay seconds from the main street and Wine tram! Couldn't recommend more.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location, lovely staff and fantastic breakfasts.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the property, but it was not the address listed on website. We actually were not located in the town but about 5 miles out of town. Calais House represents several properties In the area. Be sure and ask for the physical address of the place you are staying. Contact the representative to make sure you have the correct address. They are very helpful,but website is misleading. Good luck:)
Stayed 2 nights in Mar 2020

8/10 Good

NICHOLAS

Liked: Cleanliness, property conditions & facilities
Handy spot just off main road in centre of town
The room was a converted garage, so it was a bit tight. Good breakfast, but it takes a long time to get served!
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Would have preferred Sunbeds that can easily be moved into the sun as current ones very heavy ! Otherwise nice accommodation.
Stayed 3 nights in Feb 2020

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com complete mix up
The place we booked and paid for with Hotels.com was changed 3 weeks after the "guaranteed" booking. We were told that Hotels.com had made a mistake and double booked the room. We accepted a different room having seen pictures but when we arrived (at exactly check in time) this room was already occupied - apparently Hotels.com's fault again - so we were shown yet another room. This was not acceptable and the pool was green and unusable. We were then taken to yet another place (4th time lucky!) which was lovely. It was out of the centre but we were provided with a taxi, but there was no pool. We had to drive to use the pool and to have breakfast at the original place we booked!
Stayed 2 nights in Feb 2020

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodation and listing on Hotels.com not consis
Our host Ane was very helpful and contacted me in advance to say there is a problem with the Hotels.com/Expedia web listing and booking. I and you think I was booked into the Calais guest house. But apparently not. Rather a room (no 5) at 7 Unie Street. This was comfortable and apparently similar to rooms at Calais but a 10 minute walk away. Ane alerted us to this and we arranged to be there at 1pm. She was there to meet us so all good from that perspective. We had breakfast at the Calais guest house all cooked fresh. This was very good The issue and surprise for me was that we didn’t stay where we thought we had booked. Fault of Hotels.com it seems. Thankfully we did have accommodation. Otherwise we might have been left high and dry on a very busy weekend but saved by Ane contacting us in advance thankfully to reorganise.
Stayed 2 nights in Feb 2020

8/10 Good

Deon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Franschoek, always worth visiting
Confusion with the booking. We stayed at 7 on Union, which belongs to the same owners. Three blocks from the main road and breakfast with vouchers across the road, but the room was large and very comfortable.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Bad booking experience but...…..
We booked the Calais Guest House but on the day of our arrival received a message from the owner telling us to come to one of their other properties. 7 on Union. I phoned for an explanation and was told that I'd booked to stay at 7 on Union through the Calais Guest House listing on hotels.com I challenged this and sent my confirmation for the Calais Guest House but I did not get any satisfaction on the phone and found the male owner unhelpful. On arriving at the Calais Guest House the owners were insistent it wasn't their fault and blamed hotels.com for how they list properties. Regardless it certainly wasn't us who had booked anything other than the Calais Guest House. The lady owner managed to arrange for us to stay in a beautiful room in the Calais and as I understand it moved another couple who were due to arrive for a 2 night stay to another property. Sadly this debacle did spoil our day of arrival and caused unnecessary stress and upset. However, once settled, the Calais was fantastic in every way. Super comfortable, great staff and fab breakfast. Superb location.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly clean and lovely furnishings and fittings.
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't actually get to stay at this property. The owner sent us to a different address and we stayed at her lower quality self catering unit with no pool. We did receive a refund but only after I persued and complained to Expedia via Facebook messenger. After the owner was adamant that we had booked the self catering unit not the Calais Guest house. The self catering unit was very nice but not at all what we were expecting or were looking forward to.
Stayed 2 nights in Jan 2020

10/10 Excellent

Renier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Year’s eve
We enjoyed our stay, centrally located, walking distance to all restaurants , lovely swimming pool, good breakfast and very friendly staff.
Stayed 1 night in Dec 2019

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were only using it as a bed & breakfast so we can only review it from that angle, however, the breakfast was superb and the bed was very comfortable. The pool looked inviting but the weather was not suitable. The location is excellent with close access to the town centre. I am happy to recommend the Guest House.
Stayed 6 nights in Oct 2019

10/10 Excellent

Jeannette, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely guesthouse. Friendly staff. We enjoyed our stay and would recommend to others.
Stayed 2 nights in Oct 2019

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb- go for the luxury room
Great location very close to town centre but in a very quiet street. Super room with huge very comfortable bed. Very stylish furnishings, helpful staff and a great breakfast. Can’t fault it.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, small room
It describes the room with a size of 18sqm. What it doesn't mention that most of this is closet space and an oversized bathroom. The actual room is very small and inconvenient.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant accommodation within short walking distance from town centre. Good room and very good breakfasts.
Stayed 2 nights in Nov 2018

8/10 Good

Andrew

Lovely village lovely setting lovely guesthouse
Stayed 2 nights in Nov 2018

10/10 Excellent

Jackie, Champaign, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I want to live at this house! The lady working let my husband and I check in hours before to accommodate a day trip we had planned. The place was clean, quiet, and simply amazing!
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The house is lovely and location is nice. I was disappointed in my customer service, however.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful lodge conveniently located
Everything was perfect, from the delicious breakfast to the extremely helpful staff. It was clean, secure and a block from the main action in Franschhoek.
Stayed 2 nights in Mar 2018

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Weekend Getaway
Calais Guest House was perfect for my solo trip to Franschhoek. The location made it easy to walk around town, the staff was friendly, and the property nicely kept. Would highly recommend it for any weekend getaway.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Franschoek splendour
Excellent accommodation in quite neighborhood close to all amenities. Friendly staff. Very comfortable room. Delicious breakfast.
Stayed 1 night in Nov 2017

8/10 Good

Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort