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Cape Town Hollow Boutique Hotel

4.0 star property

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Photo gallery for Cape Town Hollow Boutique Hotel

In-room safe, desk, laptop workspace, blackout drapes
Mountain view
Outdoor pool, pool umbrellas, sun loungers
Mountain view
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Pool
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
88 Queen Victoria Street, Cape Town, Western Cape, 8001
  • Long Street
    ‪3 min walk‬
  • Cape Town International Convention Centre
    ‪2 min drive‬
  • Camps Bay Beach
    ‪11 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Double or Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Double or Twin Room

  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Mountain Facing Double

In-room safe, desk, laptop workspace, blackout drapes

Mountain Facing Double

  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Single Room

  • City view
  • Sleeps 1
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Deluxe Single Room, Mountain View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Single Room, Mountain View

  • Mountain view
  • Sleeps 1
  • 2 Twin Beds OR 1 Queen Bed

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About this property

Cape Town Hollow Boutique Hotel

4-star hotel in Cape Town City Centre
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a snack bar/deli, a business center, and a meeting room.
Cape Town Hollow Boutique Hotel offers 56 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Cape Town hotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 6 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers an outdoor pool, a library, and a terrace. A complimentary area shuttle within 4.00 km is available for guests.

Cape Town Hollow Boutique Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Cape Town Hollow Boutique Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Afrikaans, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 4 km
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: ZAR 350 for adults and ZAR 175 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 350 for adults and ZAR 175 for children
  • Airport shuttle fee: ZAR 850 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Children under 6 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Cape Town Hollow
Cape Town Hollow Boutique
Cape Town Hollow Boutique Hotel
Cape Town Hollow Hotel
Hollow Boutique
Hollow Boutique Cape Town
Hollow Boutique Hotel
Hollow Boutique Hotel Cape Town
Hollow Cape Town
Hollow Hotel Cape Town
Cape Town Hollow Boutique
Cape Town Hollow Boutique Hotel Hotel
Cape Town Hollow Boutique Hotel Cape Town
Cape Town Hollow Boutique Hotel Hotel Cape Town

Cape Town Hollow Boutique Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 200 out of 417 reviews
Rating 8 - Good. 164 out of 417 reviews
Rating 6 - Okay. 35 out of 417 reviews
Rating 4 - Poor. 9 out of 417 reviews
Rating 2 - Terrible. 9 out of 417 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service
Clearly was once an excellent property. Staff were friendly and very accommodating. Many areas of the property were in need of upgrades and improvements. Very clean. Area near the hotel is ok during the day, caution is advised at night.
Stayed 4 nights in Dec 2024

10/10 Excellent

Mauricio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 10 nights in Oct 2024

10/10 Excellent

Bernal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

SS

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a great hotel
- In a rather dubious part of Cape Town - No parking on or in close proximity to hotel - In other words, I got here in the dark and would have had to park a few streets away, in another garage and walk here! - And it is really a bit “grubby” - Strange TV options – one sport channel, a frozen e channel and Portuguese news!
Stayed 2 nights in Aug 2024

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 out of 10
I enjoyed my Mountain View room, food was good, and service was excellent. Especially Toby was very kind and helpful
Stayed 6 nights in Jun 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best staff ever! And this is from the top all the way down. Everyone is personable, friendly, accommodating and helpful. I felt as though I was with family. I will definitely stay there again when I return to Cape Town.
Stayed 15 nights in May 2024

10/10 Excellent

Robert, Montreal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the centre of the city. Lovely room with a beautiful view of Table Mountain.
Stayed 1 night in May 2024

6/10 Okay

Elena

Traveled with family
AC didn’t work, we called to front desk and they never sent maintenance. Very dirty air hood, looks like they never cleaned dust. Broken shower and mold didn’t make stay comfortable.
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly and helpful staff. Bed was a bit hard and breakfast buffet was left in the open (with flies all around).
Stayed 3 nights in Mar 2024

10/10 Excellent

mustafa

Stayed 5 nights in Feb 2024

10/10 Excellent

Agele

Traveled with family
Very clean and well maintained rooms and tue daily gifts were great ones. However, the staff promised to email my receipt but until now they have not done so. Now my company has not refunded me my accommodation bill because I couldn’t present my cash receipt since my payment was in cash.
Stayed 4 nights in Jan 2024

8/10 Good

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was first class
Stayed 1 night in Jan 2024

8/10 Good

Matthew

Stayed 6 nights in Nov 2023

8/10 Good

Harry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A welcoming hotel with excellent breakfast and friendly staff. The mandated electrical shutdowns are an inconvenience but a fact of life in Cape Town unless back up batteries are available. Ask if your room is on the battery backup list!
Stayed 2 nights in Jul 2023

4/10 Poor

MATILDA

Liked: Cleanliness
Power cuts daily and the hotel has no back up. Lifts not working when no power. It’s a good central location though. Food was basic.
Stayed 3 nights in May 2023

10/10 Excellent

Eileen

Stayed 1 night in Dec 2022

8/10 Good

Annmarie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing. Went beyond their job description. Very clean hotel. Only downside was their breakfast buffet. Quality was fine but keeping the food hot was a problem.

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its position was perfect
Stayed 5 nights in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique
Nice comfortable hotel
Stayed 3 nights in May 2022

8/10 Good

Christian

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel is an ideal location, you are within walking distance to Company's Garden and the CBD/Greenmarket square. Also, the streets parallel to the hotel are Long and Kloof with lots of trendy restaurants and bars.
Stayed 6 nights in Mar 2022

2/10 Terrible

Steve

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Worst experience ever
Possibly my worst stay in Cape Town, EVER. There is no dedicated parking as advertised and you need to find parking in the road in front of the Hotel. The aircons does not blow cold air more like a fan and mine stopped working after a loud bang at about 2 in the morning. The beds base was broken on the one side where the base nearly touched the floor so kept rolling over to that side during the night. Hair stuck in the towels. On the second morning I went down for breakfast and was told that they are not doing breakfast as there’s not enough guests in the Hotel, someone was supposed to notify me of this the previous day, nobody did. Could not wait to get out of there.
Stayed 2 nights in Jan 2022

8/10 Good

ebrahim aboobaker

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Michele

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and very helpful with anything we needed during our stay.
Stayed 6 nights in Sep 2021

10/10 Excellent

Mayra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing thank you to every single staff member!
Stayed 8 nights in Sep 2021