Capetonian Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Capetonian Hotel

Front of property - evening/night
Suite, 1 Bedroom | Living area | 32-inch LCD TV with satellite channels, TV
Reception
Suite, 1 Bedroom | In-room safe, individually furnished, desk, laptop workspace
Lobby lounge

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
Pier Square, Heerengracht, Cape Town, Western Cape, 8001
  • Cape Town International Convention Centre
    3 min walk
  • Burger King
    1 min walk
  • Cape Town Station
    9 min walk
  • Cape Town (CPT-Cape Town Intl.)
    20 min drive

Room options

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

Superior Double or Twin Room, 1 Bedroom

  • Sleeps 2
  • 2 Twin Beds

Family Room, 2 Bedrooms

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

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About this property

Capetonian Hotel

4-star hotel in Cape Town City Centre
A restaurant, a conference center, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Capetonian Hotel offers 169 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. 32-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. Wireless Internet access is complimentary. 3 meeting rooms are available. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Capetonian Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Capetonian Hotel has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Languages

Afrikaans, English, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: ZAR 195 per person
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 195 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Capetonian Hotel
Capetonian Hotel Cape Town, South Africa
Capetonian Hotel Cape Town
Capetonian Cape Town
Capetonian
Capetonian Hotel Hotel
Capetonian Hotel Cape Town
Capetonian Hotel Hotel Cape Town

Capetonian Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 47 out of 155 reviews" "
Rating 8 - Good. 63 out of 155 reviews" "
Rating 6 - Okay. 22 out of 155 reviews" "
Rating 4 - Poor. 14 out of 155 reviews" "
Rating 2 - Terrible. 9 out of 155 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Lilian

The rooms were very spacious and clean
Stayed 5 nights in Jul 2024

8/10 Good

Shauna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great location - very close to CTICC for conferences and the Waterfront for dining, entertainment and shopping options. Their restaurant also had a variety of delicious meal options. Staff were mostly pleasant and helpful. They did have a little roach infestation issue though - not severe- but they should really look into that before it gets out of hand. Despite that, I'd stay again.
Stayed 3 nights in May 2024

8/10 Good

Irfaan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Irfaan

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Ana Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very big Family Room
The family room was very big with 2 separate bedrooms- one bathroom por both room ( which needs a renovation asap). Except for the bathroom, we really enjoyed our stay!
Stayed 1 night in Apr 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
It was excellent
Stayed 5 nights in Mar 2024

4/10 Poor

Peter

Stayed 1 night in Apr 2024

8/10 Good

harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice like colonial style but needs a refurbishment. Staff were friendly an helpful.
Stayed 1 night in Mar 2024

4/10 Poor

Henry

Disliked: Cleanliness
I had to deal with a cockroach which was awful . Guest Relations Msnager was defensive when I brought it to his attention saying that it was not unusual for this with rooms that have a balcony. He also side that other hotels had same problem. I told him to take on board my complaint and to address the problem
Stayed 5 nights in Mar 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Cape Town hotel with wonderful service a
Wonderful service in a perfect location.
Stayed 2 nights in Mar 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellently located Cape Town Hotel
Excellent location and service. Very reasonable price and wonderful hot variety breakfast included. Excellent service by all especially by Imraan at Reception.
Stayed 3 nights in Mar 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Cape Town Hotel
Excellent attentive service in a reasonably priced well located hotel.
Stayed 3 nights in Mar 2024

8/10 Good

Darren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you need for a quick stay
Right off the main N2 highway so very convenient but at the same time you'll have to drive out into a busy street. Free parking right outside the back entrance of the hotel with security around. Check in was fuss free and the rooms were spacious. Everything was clean and I enjoyed my stay. Only thing was, I thought the hotel safe could be larger as my 15inch laptop couldn't fit.
Stayed 1 night in Mar 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Cape Town hotel at good rate &location
Very pleased with this well located hotel within easy walking to the cruise terminals and the Victoria and Albert complex. Lots of restaurants in the area and easy to book a variety of tours.
Stayed 1 night in Mar 2024

4/10 Poor

ML

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Cushions on bed to hard. Floors need a good sweep Could not connect tv onto netflix, youtube or any other services Loved the water that was placed in the rooms every day Room service took nearly two hours... For toasted sandwiches Saturday morning breakfast was stale. Toilet in reception area smells like smoke, bad odour and was broken
Stayed 3 nights in Jan 2024

6/10 Okay

Ishmael

Disliked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Ashref

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great hotel
What an amazing experience from check in until check out. We stayed there for 10nights. Shaukat is very polite and resolves issues with ease. The chef (Anwar) was extremely accommodating and spoilt my family with his lovely/delicious breakfasts. Maleka thanks for the great hospitality shown. Our security was the best you can find. What a great hotel with great and friendly staff. Will definitely stay there again.
Stayed 10 nights in Dec 2023

8/10 Good

SABELLE

Business traveler
Liked: Staff & service, room comfort
The manager Teagan was exceptionally lovely and helpful.
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
It was okay. Served a purpose. Tv in the room was broken and they couldn't fix it so i was moved. Had to repack and move rooms. A bit painful. The shower was a bit slippery for me, so be careful! Food was excellent when I ate dinner the one night at the hotel. A bit pricey, but okay. Also I like to put bills on my room and they wouldn't;t let me do that.
Stayed 3 nights in Dec 2023

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great proximity to the CTICC properties and also to the waterfront market (V&A)
Stayed 5 nights in Nov 2023

8/10 Good

Kevin

Stayed 9 nights in Nov 2023

10/10 Excellent

Truelove

Traveled with partner
Liked: Property conditions & facilities
The property is safe and well maintained. It is strategically located and a walkable distance to my event location.
Stayed 4 nights in Nov 2023

10/10 Excellent

Anwar

Stayed 2 nights in Oct 2023

4/10 Poor

Kumar

Traveled with family
Disliked: Staff & service, property conditions & facilities
Hotel condition is poor, toilet doors no lock, phone to reception not working, staff not professional, too easy going. Should not be 4star rather 3star is more appropriate.
Stayed 5 nights in Jun 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Overall very good.
Stayed 1 night in May 2023