2/10 Terrible
Lachlan
Aug 17, 2024
Disliked: Staff & service, property conditions & facilities
I had reasonable expectations for this hotel but unfortunately expectations were not met. They fell well short really. The beds were hard and pillows were flat so it was hard to get a good night sleep. The housekeeping ladies knocked on the door at 8am each morning wanting to remake the room. Seems pretty early to be doing that. Would have hung a doo not disturb sign on the door but the hotel didn’t have those.
The water ran dark brown one day. The guy at the front desk said the city turned the water off for a while which caused it…maybe.
On top of that, they were doing significant renovations to the hotel so the restraint was closed, the bar was closed and the worked started at 8am too. The whole place smelt strongly of wet paint fumes the whole time. They would have been best to close the hotel for such significant renovations but no, they stayed open and charged the full rate.
Even without the renovations I would never go back here. Could be a good hotel but it just isn’t.
Lachlan
Stayed 4 nights in Aug 2024