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City Lodge Hotel Victoria And Alfred Waterfront

3.0 star property

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Photo gallery for City Lodge Hotel Victoria And Alfred Waterfront

Lobby
Bar (on property)
Front of property - evening/night
Double Room, 1 Queen Bed with Sofa bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace
Front of property - evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym

Explore the area

Map
Cnr Dock And Alfred Roads, Cape Town, Western Cape, 8012
  • Long Street
    ‪8 min walk‬
  • Cape Town International Convention Centre
    ‪12 min walk‬
  • Cape Town Cruise Terminal
    ‪3 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪17 min drive‬

Room options

View all photos for Twin Room, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Twin Room, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Accessible, Non Smoking

Room amenity

Twin Room, Accessible, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Twin Room, 2 Twin Beds

1 bedroom, in-room safe, desk, laptop workspace

Business Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Non Smoking

Room amenity

Double Room, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Room amenity

Twin Room, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Accessible, Non Smoking

Room amenity

Double Room, Accessible, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking

Room amenity

Double Room, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking

Room amenity

Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About this property

City Lodge Hotel Victoria And Alfred Waterfront

3-star hotel in Cape Town City Centre
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and a meeting room.
City Lodge Hotel Victoria And Alfred Waterfront offers 207 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Cape Town hotel provides complimentary wireless Internet access. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
City Lodge Hotel Victoria And Alfred Waterfront features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and a meeting room. This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary secured self parking is available on site.

City Lodge Hotel Victoria And Alfred Waterfront is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
City Lodge Hotel Victoria And Alfred Waterfront has a restaurant on site.

Languages

Afrikaans, English, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: ZAR 235 to 235 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On the bay
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive key retrieval information

Renovations and closures

The following facilities or services will be unavailable from February 15 2025 to April 1 2025 (dates subject to change):
  • Fitness facilities
The property will be renovating from February 15 2025 to April 1 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Lobby
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 235 to 235 per person
  • Airport shuttle fee: ZAR 520 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

City Lodge V
City Lodge Hotel V Waterfront
City Lodge Hotel V Waterfront Cape Town
City Lodge V Waterfront Hotel Cape Town
City Lodge V Waterfront Hotel
City Lodge v And a Waterfront
City Lodge Waterfront Cape Town
City Hotel v a Waterfront
City Lodge v&a Waterfront Hotel Cape Town Central
City Lodge Hotel V&A Waterfront Cape Town, South Africa
City Lodge Hotel Victoria Alfred Waterfront Cape Town
City Lodge Hotel Victoria Alfred Waterfront
City Lodge Victoria Alfred Waterfront Cape Town
City Lodge Victoria Alfred Waterfront
City Lodge Hotel V A Waterfront
City Lodge Hotel Victoria And Alfred Waterfront Hotel
City Lodge Hotel Victoria And Alfred Waterfront Cape Town
City Lodge Hotel Victoria And Alfred Waterfront Hotel Cape Town

City Lodge Hotel Victoria And Alfred Waterfront Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 408 out of 839 reviews
Rating 8 - Good. 332 out of 839 reviews
Rating 6 - Okay. 69 out of 839 reviews
Rating 4 - Poor. 20 out of 839 reviews
Rating 2 - Terrible. 10 out of 839 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Marina

Stayed 5 nights in Dec 2024

8/10 Good

Tito

Liked: Cleanliness, staff & service, property conditions & facilities
Good safe and clean hotel. Very good location.
Stayed 3 nights in Dec 2024

6/10 Okay

Janet

Traveled with group
Liked: Staff & service
Disliked: Amenities
Staff very nice, location is good very walkable, room was adequate, could use some updating. The property was/is going through renovation so was noisy with construction and there was street blockage. It would have been nice to know this before booking the stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

johan

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has been renovated since the first time we stayed here. The location is excellent. We always stay here because of the easy access to the hotel and mostly for the walking distance to the V&A Waterfront for shopping and restaurants.
Stayed 3 nights in Dec 2024

6/10 Okay

JG Ritchie

Liked: Cleanliness, staff & service
Renovating restaurant so had to go to a coffee shop. Arrived in very bad rain. NO umbrellas at reception to lend to guests forced to go out in rain. Safe in a VERY bad place just above ground. No bin in room for recycling. No plug on desk for laptop. staff friendly and helpful. Well positioned at entrance to safe Waterfront.
Stayed 17 nights in Dec 2024

8/10 Good

johan

Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel is clean, walking distance from the V&A Waterfront. Friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Patrick, San Francisco

Stayed 1 night in Nov 2024

8/10 Good

Howard

Traveled with partner
Liked: Cleanliness, staff & service
Staff super friendly and helpful. Area may be unsafe after dark. Reasonable rates.
Stayed 2 nights in Nov 2024

8/10 Good

Robert

Stayed 2 nights in Nov 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Dec 2024

6/10 Okay

Carl

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This may be slightly unfair because we were warned, but serious construction was underway when we were there. Lots of construction material outside, and constant work ongoing inside. The gym, bar, and restaurant were unavailable as they were being rebuilt. The noise and dirt did not reach our room, but the work meant that there was a small temporary "reception" area with literally one chair available to wait. The staff did the best they could under the circumstances. We stayed 4 nights, and the construction was starting to wind down when we left (4 days ago), so your stay may be much different if everything is completed. Be sure to check before reserving. On the positive side, there is a restaurant within a few minutes' walk with good breakfast options, and another slightly farther with good lunch and dinner.
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

margaret

Liked: Cleanliness, staff & service
Nice hotel, quite near to waterfront and CBD. Undergoing renovations at the moment therefore no dining facilities. As with others city lodge hotels , that are careful with their toiletries.
Stayed 1 night in Dec 2024

10/10 Excellent

Stella

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
best thing was looking out the window at the canal second best was taking boat on canal to waterfront beautiful loved it
Stayed 3 nights in Dec 2024

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, staff & service
Property in a great location. Parts under renovation hence the stars above. But would recommend
Stayed 2 nights in Dec 2024

4/10 Poor

Peter

Disliked: Property conditions & facilities, room comfort
Good potential. Check building works are complete.
This hotel is in a great location for Cape Town and we suspect will become a very good travellers hotel, once the building works are complete. Hotel.com and the hotel should have advised us in advance that this would in effect be a room only with all other facilities missing at this time. No complaints at all about the staff who helped as best they could.
Stayed 4 nights in Dec 2024

10/10 Excellent

vida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Peter

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The property is well located but there is construction ongoing that should have bern finished prior to our arrival. There was no restaurant, pool or reception area. We had to complain twice about the use of noisy tablesaws past 10pm at night. Fresh towels smelled of paint thinner. Not a great experience.
Stayed 3 nights in Dec 2024

8/10 Good

Ulla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Julie van

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We had been told that construction would be completed before our arrival. However, it was still happening creating noise and dust. There was no pool, dining room or room service. Our room key did not work and we were told that we would have to ask the staff to let us into our room each time we returned as the technical issue could not be resolved until the next day. We were then offered a room right above the construction site which we refused. Eventually we were given an acceptable room. All round our stay was unsatisfactory.
Stayed 1 night in Dec 2024

10/10 Excellent

John, Warrington

Liked: Cleanliness, staff & service, property conditions & facilities
Well positioned hotel. Great for the V & A waterfront. As a wheelchair user great facilities and being able to use the blue badge scheme we had one of the 2 blue badge spaces to ourselves for the whole of our stay. With Ramped access to the hotel and full wet room made it seem like home from home.
Stayed 13 nights in Nov 2024

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service
Lovely hotel. Great location. Limited dining as under renovation but that was reflected in the price we paid
Stayed 2 nights in Dec 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024