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Cloud 9 Boutique Hotel and Spa

4.0 star property

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Photo gallery for Cloud 9 Boutique Hotel and Spa

Heritage Suite Interleading Bunk Beds | In-room safe, individually decorated, desk, soundproofing
Cleanliness standards
2 outdoor pools, sun loungers
Couples treatment rooms, body treatments, aromatherapy
Heritage Suite | Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Spa
  • Parking available
  • Pool
  • 24/7 front desk

Explore the area

Map
12 Kloofnek Road, Tamboerskloof, Cape Town, Western Cape, 8001
  • Kloof Street
    ‪4 min walk‬
  • Bree Street
    ‪7 min walk‬
  • Long Street
    ‪9 min walk‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪22 min drive‬

Room options

View all photos for Heritage Classic Room with Balcony

Heritage Classic Room with Balcony | In-room safe, individually decorated, desk, soundproofing

Heritage Classic Room with Balcony

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Deluxe Family Room

Heritage Deluxe Family Room | In-room safe, individually decorated, desk, soundproofing

Heritage Deluxe Family Room

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Heritage Deluxe Room with Balcony

Heritage Deluxe Room with Balcony | In-room safe, individually decorated, desk, soundproofing

Heritage Deluxe Room with Balcony

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Suite

Heritage Suite | Garden view

Heritage Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | In-room safe, individually decorated, desk, soundproofing

Classic Room

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Interleading Room

Heritage Interleading Room | In-room safe, individually decorated, desk, soundproofing

Heritage Interleading Room

  • 614 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Heritage Suite Interleading Bunk Beds

Heritage Suite Interleading Bunk Beds | In-room safe, individually decorated, desk, soundproofing

Heritage Suite Interleading Bunk Beds

  • 569 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Heritage Deluxe Room

Heritage Deluxe Room | In-room safe, individually decorated, desk, soundproofing

Heritage Deluxe Room

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Classic Room

Heritage Classic Room | Garden view

Heritage Classic Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Family Suite

Heritage Family Suite | In-room safe, individually decorated, desk, soundproofing

Heritage Family Suite

  • 365 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Cloud 9 Boutique Hotel and Spa

4-star hotel in Cape Town City Centre
2 outdoor pools, a full-service spa, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite.
Cloud 9 Boutique Hotel and Spa offers 55 accommodations with espresso makers and safes. Each accommodation is individually decorated. Smart televisions come with cable channels and Netflix. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Deluxe Spa & Hair has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Cloud 9 Boutique Hotel and Spa features 2 outdoor swimming pools and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This business-friendly hotel also offers a rooftop terrace, spa services, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge. A total renovation of this property was completed in October 2020.

Cloud 9 Boutique Hotel and Spa is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Cloud 9 Boutique Hotel and Spa has a restaurant on site.

Languages

Afrikaans, English, French, Spanish, Xhosa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (ZAR 100 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: ZAR 270 for adults and ZAR 270 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Sauna

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • Elevator

More

  • 3 floors
  • 5 buildings
  • Renovated entire property - October 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with cable channels
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ZAR 733 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately ZAR 270 for adults and ZAR 270 for children
  • Airport shuttle fee: ZAR 450 per vehicle (one way)
  • Self parking fee: ZAR 100 per night
  • Rollaway bed fee: ZAR 733 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 13 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Leeuwenvoet
Leeuwenvoet House
Leeuwenvoet House Cape Town
Cloud 9 Boutique Hotel Cape Town
Leeuwenvoet House Guest House Cape Town
Leeuwenvoet House Cape Town, South Africa
Leeuwenvoet Guest House Cape Town
Leeuwenvoet Cape Town
Leeuwenvoet House Cape Town South Africa
Cloud 9 Boutique Hotel
Cloud 9 Boutique Cape Town
Cloud 9 Boutique
Cloud 9 Boutique Hotel Spa
Cloud 9 Boutique Hotel Spa
Cloud 9 Boutique Spa Cape Town
Cloud 9 Boutique Hotel and Spa Hotel
Cloud 9 Boutique Hotel and Spa Cape Town
Cloud 9 Boutique Hotel and Spa Hotel Cape Town

Cloud 9 Boutique Hotel and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 123 out of 193 reviews
Rating 8 - Good. 54 out of 193 reviews
Rating 6 - Okay. 13 out of 193 reviews
Rating 4 - Poor. 3 out of 193 reviews
Rating 2 - Terrible. 0 out of 193 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

OTAOSESE

Liked: Cleanliness, staff & service, property conditions & facilities
It was good.
Stayed 6 nights in Nov 2024

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Caroline P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desks are super friendly and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

James, Dulwich

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay in a good property. Staff were super helpful. Room large spacious and excellent shower. Only negative is that at a time of full bookings there is no car parking inside the gates, only on street nearby
Stayed 7 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet and short
Excellent service. Good location. Interesting layout.
Stayed 4 nights in Oct 2024

8/10 Good

Edward A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place but pricey
The property was great and the service also but the price was high
Stayed 4 nights in Oct 2024

10/10 Excellent

S

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cloud9 hotel
Lovely hotel with superb staff
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

S

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic - the hotel clean and lovely and the rooms very superb
Stayed 3 nights in Sep 2024

10/10 Excellent

Tom

Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay that is central
Stayed 9 nights in Sep 2024

10/10 Excellent

Jessica

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small and personal
Overall, we were very happy with this hotel. The location is accessible to downtown but not too much in the middle of things, the service was excellent, and breakfast was very good. Heads up that there is a club that plays loud music late at night nearby, but only on weekends. We'd be happy to come back for another stay.
Stayed 7 nights in Sep 2024

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Bruce, Mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the location (a bit off the regular tourist trail) and the ability to walk to some intersting nearby attractions. Even the V&A Waterfront was walkable, although a long walk! The Company's Gardens and surrounding museums and art galleries should not be missed. The staff at the hotel were very friendly, and I enjoyed the rooftop area (when it was not raining ... the consequence of going in rainy season). i even had a chance to enjoy the pool, despite it being winter. I also used the spa, which was reasonably priced and very good too.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sharona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
This was my second time here and it was even better than before. The hotel was very clean, service was excellent and of a high standard. Great location, I even got a spa treatment at the spa. Luxurious feel, love it and will return.
Stayed 4 nights in Jun 2024

10/10 Excellent

Megan

Stayed 6 nights in Apr 2024

10/10 Excellent

Niressha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay . Great location
Stayed 1 night in Apr 2024

6/10 Okay

Jalyse

Traveled with partner
Liked: Staff & service, amenities
The first 2 nights, the room I paid for wasn’t given to me —- I was told that the GM would contact me about getting the difference back and that still hasn’t happened. I eventually got the room I paid for and requested on the 3rd night, however I almost didn’t receive it because I was told an “influencer” was going to be there to take photos and such, which as an influencer as well I understand, however my reservations as well as unresponded to emails stated exactly what I needed weeks prior to my arrival. When we finally did get into the room, the shower was flooding, maintenance worked on it for two days and eventually it started working properly. However because of the dampness due to the flooding there were water bugs in the room, so we had to make sure our luggage was properly zipped and in the closet safely put away. On the second to last night the hot water stopped working …. The night manager was going to have us shower in a guest public bathroom two floors down and across the hotel, as a woman, that made me uncomfortable. But luckily the day time manager the following day found us another bathroom on our floor in a private room for us to shower and change comfortably. The best thing I can say about this place was that all the staff were truly amazing and by staff I mean the employees who work there and the managers on duty—> not including the General Manager who has yet to contact me.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Brian

Stayed 2 nights in Mar 2024

10/10 Excellent

Malcolm

Stayed 2 nights in Mar 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very central. It had quite a few restaurants within the block that were delicious. The view from the rooftop cannot be beat!
Stayed 2 nights in Jan 2024

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Jane

Stayed 4 nights in Dec 2023